Home · 2017 Mercedes-benz Sprinter 3500xd Crew Van · Complaints

What 27 owners told NHTSA about the 2017 Mercedes-benz Sprinter 3500xd Crew Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Electronic Stability Control (esc) (7)Wheels (6)Brakes (5)Speed control (4)Body & structure (3)Electrical system (3)Airbags (2)Fuel System, Diesel (2)Driver assistance (1)Engine (1)

1 of 27 complaints match · Driver assistance · clear filters

Aug 21, 2023Speed controlBrakesDriver assistance

The ESP and ABS warning lights went on suddenly after what sounded like a thud. The car had not run over anything. There was some initial brief chattering of the break pedal, and that subsided. The car was not near a suitable and available repair shop at the time. It was driven to complete a trip. There were several instances of break pedal chattering that led concern about the controllability of the vehicle. During the trip, it was taken to a brake shop, and the technicians felt it was likely safe to drive. Eventually after the servicing dealer first replaced the front speed sensors, the ESP unit was found to be shorted. This event is of concern because the speed sensors on the rear have been replaced on recall and the front speed sensors have been granted an extended warrantee. Both feed into the ESP unit that failed. It seems possible the previously suspect parts may have damaged the ESP unit. There appears to be a safety issue with faulty break performance in this situation. The vehicle only had about 13,000 miles on the odometer. at the time of the event. Service an repair records are available upon request

NHTSA ODI 11539850

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz Sprinter 3500xd Crew Van verdict →