Home · 2017 Mercedes-benz Sprinter 2500 Crew Van (lwb) · Complaints

What 13 owners told NHTSA about the 2017 Mercedes-benz Sprinter 2500 Crew Van (lwb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Steering (4)Electrical system (3)Body & structure (1)Engine (1)Engine & cooling (1)Fuel system (1)Latches & locks (1)Tires (1)Transmission & drivetrain (1)

1 of 13 complaints match · Transmission & drivetrain · clear filters

Aug 30, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 2500 (NA). WHILE DRIVING 10 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO QUICKLY SHIFT GEARS WHILE IN TRAFFIC. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BLVD, PEMBROKE, FL 33027, (954) 644-5033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.

NHTSA ODI 11123429

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mercedes-benz Sprinter 2500 Crew Van (lwb) verdict →