TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD INSIDE THE CARGO AREA. ALSO, DURING EXTREME HEAT, THE PASSENGER SIDE WOULD WARP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR., TEMECULA, CA 92591, (951) 216-7800) WHERE NO FAILURE WAS FOUND AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS THEN TAKEN TO MERCEDES-BENZ OF LONG BEACH (2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 372-2707) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSULATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND A CASE WAS OPENED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT ALSO FILED A COMPLAINT WITH THE FEDERAL TRADE COMMISSION AND WAS INFORMED OF A PENDING RECALL IN REGARDS TO THE VEHICLE STRUCTURE. THE APPROXIMATE FAILURE MILEAGE WAS 80. *TT CONSUMER STATED THE BUMPER WAS DAMAGED AND REPLACED WHEN THE TRUCK WAS DELIVERED IN THE DARK. THE CARGO FLOOR WAS DEFECTIVE 2 FLORRS WERE ORDERED. UPDATED 9/25/18*JB
NHTSA ODI 11101877