What 22 owners told NHTSA about the 2017 Mercedes-benz S-class Phev

I filled up my vehicle gas tank on [XXX] and immediately after pulling out of the gas station the engine symbol appeared on the instrument panel. On 5/23/24, I took my 2017 Mercedes Benz S550 4matic to Mercedes-Benz of Alexandria, Alexandria, VA for service. After three hours of waiting the service tech, Chantell Kirby [XXX], informed me that I needed a fuel pump and tank and the cost would be $6,184.94. Please understand that my vehicle has less than 68,000 miles on it. The fuel tank you a major component of this very expensive vehicle. I have contacted Mercedes Benz corporate at 1-800-367-6372, but have not received a decision if they are going to repair my vehicle at little or no cost. I'm filing this complaint in hopes of getting assistance with the repair of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11595157

I was sold a vehicle by a dealership with a busted gas tank. It appears to have been an attempt to repair it with patching material. I am unsure if the defect was a result of manufacturing versus acquired damage. My safety is at risk because of leaking gas that could potentially ignite and inhaling strong gas fumes that could impact my lungs and health. The fuel tank damage has been confirmed by a mechanic and documented. It has not been inspected by any other entity while in my possession other than reported inspection by the dealership. I secured the vehicle on [XXX] from the dealership with these safety concerns. A mechanic stated the damage could have resulted either with the dealership or during on and off the trailer during transport of the vehicle from Florida to Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11581358