Home · 2017 Mazda Mazda3 Sedan · Complaints

What 83 owners told NHTSA about the 2017 Mazda Mazda3 Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (83)Crash / fire / injury (6)Electrical system (20)Backup camera & sensors (11)Brakes (7)Engine (5)Visibility & wipers (5)Body & structure (4)Driver assistance (3)Fuel system (3)Suspension (3)Transmission & drivetrain (3)

Newest first · 83 complaints · page 3 of 4

Jan 4, 2022BrakesCrash

CAR WAS PARKED IN A CARPORT ON FLAT GROUND. CAME OUTSIDE CAR WAS GONE .. ROLLED OUT OF THE CARPORT DOWN A 500 FT DRIVEWAY, TURNED INTO THE DRIVEWAY ACROSS THE HIGHWAY INTO A VEHICLE PARKED THERE.. ELECTRONIC BRAKING WAS APPLIED AND STILL ENGAGED.. PARKED THE CAR BACK INTO THE CARPORT AND TRIED PUSHING IT OUT OF THE CARPORT AND WOULDNT BUDGE... MY VEHICLE ROLLED ACROSS A BUSY HIGHWAY AND IF THE LADY DIDNT HAVE A VEHICLE PARKED THERE IT WOULD HAVE WENT INTO THE SIDE OF HER HOUSE...

NHTSA ODI 11446133

Sep 8, 2021Electrical system

The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.

NHTSA ODI 11432107

Jun 21, 2021Brakes

52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.

NHTSA ODI 11421734

Jun 21, 2021Seats

Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as done in the tsb.

NHTSA ODI 11421735

Mar 7, 2021SteeringElectrical system

HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.

NHTSA ODI 11399635

Oct 24, 2020Body & structure

THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.

NHTSA ODI 11366238

Oct 13, 2020Suspension

CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.

NHTSA ODI 11364219

Sep 24, 2020

THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.

NHTSA ODI 11360866

Aug 10, 2020Visibility & wipers

I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.

NHTSA ODI 11344263

Apr 12, 2020Suspension

DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.

NHTSA ODI 11320884

Mar 18, 2020Visibility & wipers

2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN INCLINE, BUT NOTHING LIKE A JOLTING BUMP OR POTHOLE-LIKE BUMP. NOTE HOW MY SUNROOF EXPLODED OUTWARD, MEANING THAT THE SUNROOF MIGHT HAVE BEEN FITTED IMPROPERLY, SQUEEZING THE GLASS INWARD. I THINK THAT WHEN I WENT OVER THE ROLLING GRADUAL BUMPS THAT THE CHASSIS FLEXED AND CAUSED THE SUNROOF TO BEND IN A DIFFERENT WAY AND EXPLODE.

NHTSA ODI 11318577

Feb 21, 2020Electrical system

TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 (503) 648-1153, HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 11310563

Jan 25, 2020Fuel system

I HAVE ONLY 38K MILES ON MY VEHICLE I WENT TO GET EMISSIONS DONE I FAILED DUE TO GAS CAP WENT TO DEALERSHIP AND FOUND OUT A LOT OF PEOPLE HAVE BEEN REPLACING THERE GAS CAPS AND THIS IS MY FIRST YEAR TO HAVE TO DO EMISSIONS TEST AND THIS IS MAKING ME WONDER WILL MY GAS CAP FAIL AGAIN NEXT YEAR OR EVERY 3 YEARS AND MY GAS CAP HAS A STRING ATTACHED TO IT SO IT HAVE NEVER HIT THE GROUND OR ANY THING OF THAT NATURE IF I HAVE TO REPLACE THE GAS CAP DUE TO INEFFICIENT SEALING OF GAS CAP TO GAS TANK I FEEL THERE SHOULD B A RECALL TO FIX THE ISSUE I HAVE FAITH IN MAZDA TO DO THE RIGHT THING I JUST WANT THEM TO RECTIFY THE SITUATION SO I DON'T HAVE TO BUY A GAS CAP EVERY YEAR OR HOW EVER LONG IT TAKES TO FAIL BUT 3 YEARS WITH A GAS CAP THAT LOOKS BRAND NEW IS UNACCEPTABLE

NHTSA ODI 11301814

Jan 20, 2020Engine

ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.

NHTSA ODI 11300508

Jan 20, 2020Engine

ENGINE STALLS; STOPS RUNNING. LOSES TOTAL POWER WHILE DRIVING ON A HIGHWAY. THIS HAS HAPPENED AT LEAST 4 TIMES, BUT MOST LIKELY MORE. MY MAZDA COMPUTER SHOULD HAVE RECORDED THESE INCIDENTS.

NHTSA ODI 11300606

Nov 8, 2019Wheels

I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD

NHTSA ODI 11278910

Nov 6, 2019BrakesCrash

I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.

NHTSA ODI 11278539

Sep 27, 2019Body & structure

I AM NOTICING EXCESSIVE PAINT CHIPS ON THE HOOD AND FRONT FENDERS OF MY 2017 MAZDA 3. THE PAINT IS: SOUL RED CRYSTAL PAINT. I HAVE NOT NOTICED OR HEARD ROAD DEBRIS HIT THE CAR. THE CAR HAS ABOUT 23000 MILES. THE PAINT SEEMS VERY THIN. I HAVE NOTICED OTHER MAZDA OWNERS WITH THIS PAINT HAVING SIMILAR ISSUES. PERHAPS THESE CARS SHOULD BE RECALLED AND BE REPAINTED. I HAVE SUBMITTED A PHOTO - THERE IS ONE DENT RIGHT FRONT FENDER FROM A ROCK THAT DID HIT THE CAR OVER A YEAR AGO, BUT THE CHIPS WERE NOT THERE.

NHTSA ODI 11258570

Jul 28, 2019Brakes

REAR BRAKES SEVERLY CORRODED AND NEAR FAILURE BETWEEN 13000 AND 17000 MILES DESPITE ROUTINE WASHING. REAR BRAKE NOISES BEGAN EARLY IN THIS MILEAGE RANGE THEN ESCALATED ALONG WITH REDUCED STOPPING POWER. DEALER REPLACED BRAKES AT 17000 MILES (COST NOT COVERED) AND STATED REAR PADS WORN TO 3/32 AND 4/32 AND FROZEN IN THE CALIPERS ALONG WITH DEEP SCORING ON ROTOR SURFACES. CO WORKER WITH THE EXACT SAME CAR HAD THE EXACT SAME ISSUE/DIAGNOSIS/FIX/MILEAGE, YET SOMEHOW THEY COVERED HIS REPALCEMENT...

NHTSA ODI 11240160

Jun 18, 2019Visibility & wipers

DEALERSHIP UNABLE TO PERFORM SAFETY RECALL. THE FOLLOWING IS A COPY I HAVE SENT TO THE DEALERSHIP AND MAZDA USA. I HAVE BEEN ATTEMPTING TO HAVE SAFETY RECALL REPAIR ON MY VEHICLE SINCE 05/12/19. I RECEIVED A SAFETY RECALL 3219D LETTER FOR MY 2017 MAZDA3. I SCHEDULED AN APPOINTMENT AT BILL HOOD MAZDA ON 05/29/19 @8:00AM. UPON ARRIVAL AT THE DEALERSHIP, I WAS TOLD THEIR COMPUTER TO RECALIBRATE THE RELAY FOR THIS RECALL WAS BROKEN AND I WOULD NEED TO RESCHEDULE. LES IN THE SERVICE DEPARTMENT TOLD ME THAT IT WAS ORDERED AND WOULD BE IN BY THE NEXT TUESDAY, 06/05/19. I WENT HOME AND ON 06/09/19 I RESCHEDULED FOR 06/12/19 @8:15AM, WITH A REQUEST THAT IF THEY WERE UNABLE TO PERFORM THE RECALL REPAIR TO PLEASE CONTACT ME AND I PROVIDED MY PHONE NUMBER AND EMAIL ADDRESS. I ONCE AGAIN ARRIVED AT THE DEALERSHIP ON 06/12/19 @8:15AM AND WAS TOLD BY LES IN THE SERVICE DEPARTMENT THAT THEY COULD NOT PERFORM THE RECALL REPAIR BECAUSE OF THEIR COMPUTER WAS OBSOLETE. I ASKED WHY I WAS NOT CALLED TO RESCHEDULE, HE TOLD ME HE DID NOT SEE THE APPOINTMENT. HE TOLD ME THAT HE HAD NO IDEA AS TO WHEN THE NEW COMPUTER WOULD BE IN SO I COULD NOT RESCHEDULE. ON 06/13/19, I EMAILED THE DEALERSHIP WITH THE SAME INFORMATION LISTED ABOVE, ASKING ABOUT THIS RECALL REPAIR COMPUTER, BUT HAVE NOT RECEIVED A RESPONSE. I AM FRUSTRATED WITH THE LACK OF CUSTOMER CONCERN FOR THIS WINDSHIELD WIPER SAFETY RECALL. I LIVE IN SOUTH LOUISIANA, WHERE AFTERNOON THUNDERSTORMS ARE DAILY ON MY COMMUTE HOME. WE CURRENTLY OWN TWO VEHICLES, BOTH ARE MAZDA3 AND PURCHASED NEW, IN 2010 AND 2017. I CANNOT UNDERSTAND WHY YOUR SITE MAZDARECALLINFO.COM IS REDIRECTING ME TO BILL HOOD MAZDA TO SCHEDULE APPOINTMENTS IF THEY DO NOT HAVE THE CORRECT EQUIPMENT TO PERFORM THE SERVICE. CAN YOU PLEASE LET ME KNOW WHEN MAZDA CAN REPAIR MY VEHICLE?

NHTSA ODI 11220822

May 3, 2019Visibility & wipers

IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.

NHTSA ODI 11205569

Dec 23, 2018Wheels

I WROTE THE FOLLOWING DESCRIPTION OF WHAT HAPPENED TO MAZDA CUSTOMER SERVICES: ON THE EVENING OF DECEMBER 4, 2018, I WAS ON MY WAY HOME FROM WORK. I WAS DRIVING 75 MPH, THE POSTED SPEED LIMIT FOR THAT STRETCH OF TEXAS HIGHWAY. THE SURFACE OF THE ROAD IS BRAND NEW AND DRIVING CONDITIONS WERE IDEAL. AT APPROXIMATELY 6:10 PM, ABOUT 10 MILES FROM HOME, THERE WAS A LOUD THUD AND MY CAR DROPPED AND LURCHED TOWARD THE CENTER LINE. I THOUGHT I HAD HIT SOMETHING HUGE, AND EXPECTED TO FIND SIGNIFICANT DAMAGE TO MY CAR AND A SHREDDED TIRE. I MANAGED TO KEEP THE CAR UNDER CONTROL AND AVOID BEING HIT, AND WITH A SOUND OF GRATING METAL, MOVED OVER TO THE SHOULDER. TO MY SURPRISE, THERE DIDN'T SEEM TO BE ANY DAMAGE TO THE CAR. NO OTHER VEHICLES HAD TO SWERVE AROUND ANYTHING IN THE ROAD. THERE WAS NO DEBRIS IN THE ROAD. I CALLED A WRECKER SERVICE TO CHANGE THE TIRE. HE DISCOVERED THAT THE FRONT DRIVERS SIDE WHEEL WAS SPLIT IN HALF, AND SAID THE WHEEL NEEDED TO GO BACK TO THE DEALERSHIP. MAZDA CUSTOMER SERVICE FOLKS SOUNDED SYMPATHETIC BUT TOOK OVER A WEEK AND SEVERAL CALLS TO TOW THE CAR TO A MAZDA DEALER. THEY INSPECTED THE CAR AND DETERMINED THAT I HAD HIT SOMETHING, THUS THEY WOULD NOT COVER ANY OF THE COST. THERE WAS NO EVIDENCE OF ROCK, WOOD, OR ANIMAL IN THE TREAD - I REMAIN CONVINCED THAT THE RIM SIMPLY BROKE WHILE I WAS DRIVING. NO METALLURGIST LOOKED AT THE SPLIT RIM, AND THE OTHER THREE RIMS WERE ONLY VISUALLY INSPECTED. I PAID $601 FOR A NEW WHEEL AND TIRE BUT AM CONCERNED ABOUT POTENTIAL ACCIDENTS CAUSED BY METAL WHEEL RIMS BREAKING. I HAVE PHOTOS AND THE BROKEN WHEEL RIM AND TIRE.

NHTSA ODI 11163194

Aug 4, 2018Speed controlBrakesEngineCrash

THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A LEFT TURN ON TO A MAJOR HIGHWAY, CROSSED A MEDIAN STRIP, CLIPPED A VEHICLE IN THE REAR, TURNED THE CAR TRYING TO AVOID COLLISIONS WITH OTHER CARS, WENT OFF THE ROAD HITTING UTILITY POLE AND TRANSFORMER BOX ON THE OPPOSITE SIDE OF THE HIGHWAY, FINALLY COMING TO REST WITH AIR BAGS DEPLOYED ON THE DRIVER SIDE. THIS HAPPENED ON JULY 8, 2018, A SUNDAY AFTERNOON. NO ONE WAS HURT, BUT OBVIOUSLY SHAKEN AND CONFUSED HOW MY BRAKES COULD FAIL ON A CAR RECENTLY IN FOR ITS 10000 MILE SCHEDULED MAINTENANCE 9 DAYS PRIOR. RESEARCHING THIS ON LINE FOUND SIMILAR INCIDENTS OF THIS OCCURRING WITH MAZDA 3 VEHICLES AND OTHER MANUFACTURERS (I.E. TOYOTA). REFERRED TO AS SUDDEN UNINTENDED ACCELERATION (SUA). THERE ARE MANY REPORTED CASES OF SUA, SOME WHERE DRIVERS ARE AT FAULT. MY CASE WAS CLEARLY MECHANICAL DEFECT RELATED.

NHTSA ODI 11115710

Jun 20, 2018Body & structureCrash

THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT

NHTSA ODI 11102914

Jun 20, 2018SteeringSuspensionCrash

SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO SIDE SWIPE OTHER CARS. ON THE FREEWAY THEY CHECKED IT MILDLY I SAY THAT BECAUSE THEY DIDNT LAST NOT EVEN AN HOUR WHEN I GOT CAR RETURNED TO ME THE PROBLWM CONTINUED INRECENTLY GOT AN A ACCIDENT DUE TO THIS JREKIN CAR KEPT DOING WHAT DONI DO NOW I DONT FEELBITS OK TO LETBTHIS DEALER CONTINUE WORKINGBIF THEY ARENT CHECKING CARS CORRECTLY

NHTSA ODI 11102912

← NewerOlder →

Working with the data? Download all 83 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Mazda Mazda3 Sedan verdict →