What 115 owners told NHTSA about the 2017 Lincoln Mkz Hev

I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.

NHTSA ODI 11673818

I was driving and started smelling toxic fumes come inside my car, steering wheel started jerking. I didn’t think much of it until my 2 year old daughter in the backseat was looking as if she was about to pass out. Her eyes started rolling and her words were slur, more slur than normal. I immediately pulled over and saw the fumes were coming from my tail pipe. It was a huge cloud of smoke. It was my car that was the problem. I had to leave my car on the side of the road and get someone to take us home. It wasn’t safe to drive in the condition it was in. The next day I got it towed to the mechanic and he said my car lacked coolant and the engine needs to be replaced. I looked online and saw that this was an ongoing problem for the make and model of my vehicle and Ford is aware of it. The mechanic quoted my thousands of dollars to get it repaired. Ford won’t help. This incident could’ve killed my daughter and me. PLEASE HELP MAKE MY CAR A RECALL ON THE ENGINE! I have no transportation.

NHTSA ODI 11484238

I own a Lincoln mkz reserve it started running rough and i was informed it had a misfire code and the recommendation was to change the coils and spark plugs, after that was done it still wasn't fixed after multiple items on vehicle changed it stopped running altogether and i was told the engine lost compression and that this is common flaw on 2017-2019 Lincoln engines and that ford even has a service bulletin and my sole remedy was to buy a new engine this isn't right someone could be inured if vehicle dies in traffic on top of the fraud by ford they are selling vehicle that intentionally blow there engine after the warranty period, i have send hundred of other poor soul that this has happened to online . the us government needs to take action to stop this fraud

NHTSA ODI 11452290