Apr 17, 2018
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE
NHTSA ODI 11088544
Jan 5, 2018Visibility & wipers
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
NHTSA ODI 11060668
Nov 18, 2017Electrical systemVisibility & wipers
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
NHTSA ODI 11047165
Nov 10, 20171 injury
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.
NHTSA ODI 11045083
Aug 17, 2017Seats
WHEN ADULTS ARE IN THE BACK SEAT AND THEY TRY TO GET OUT WHEN THE CAR STOPS, THEIR FEET ARE TRAPPED UNDER THE BACK OF THE FRONT SEAT. THE FRONT SEATS MUST BE MOVED FORWARD TO ALLOW THEM TO REMOVE THEIR FEET.
NHTSA ODI 11015874
Jun 28, 2017Electrical systemFire
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
NHTSA ODI 11001858
Jun 8, 2017Visibility & wipers
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVER NOTICED THIS IN THE DESIGN PROCESS. IS NOTICABLE WHEN PARKED OR IN MOTION. HAPPENS EVERYDAY IF THE SUN IS SHINING
NHTSA ODI 10994044