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What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (304)Crash / fire / injury (43)Brakes (72)Engine (61)Transmission & drivetrain (50)Electrical system (44)Airbags (26)Body & structure (19)Steering (19)Fuel system (15)Speed control (14)Visibility & wipers (9)

3 of 304 complaints match · Steering · crash/fire/injury only · clear filters

Jul 30, 2019SteeringAirbagsCrash

TAKATA RECALL: AIRBAGS DIDN'T DEPLOY IN FRONT IN ACCIDENT. FRONT DIVERS SIDE, ENOUGH DAMAGE TO BREAK TIE ROD INHALF BUT AIR BAGS DIDN'T DEPLOY.

NHTSA ODI 11240537

Jul 8, 2019SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO DRIFT AND CAUSED THE DRIVER TO LOSE CONTROL OF THE STEERING. AS A RESULT, THE CONTACT CRASHED INTO A METAL FENCE POST. THE STEERING BECAME INOPERABLE AFTER THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND FACIAL CONTUSIONS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO COTTAGE GROVE CHRYSLER (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,324. *BF *TR

NHTSA ODI 11230028

Oct 24, 2018SteeringCrash

WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?

NHTSA ODI 11142441

Working with the data? Download all 304 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Wrangler 4-door 4xe verdict →