Home · 2017 Jeep Wrangler 4-door 4xe · Complaints

What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (304)Crash / fire / injury (43)Brakes (72)Engine (61)Transmission & drivetrain (50)Electrical system (44)Airbags (26)Body & structure (19)Steering (19)Fuel system (15)Speed control (14)Visibility & wipers (9)

9 of 304 complaints match · Electrical system · crash/fire/injury only · clear filters

Feb 16, 2022Electrical systemFire

My jeep was on the rode approximately 5-10 minutes. Stopped at a light. Loud screech and instrument panel went haywire blinking. Before the traffic light could turn green smoke poured through the dashboard and vehicle was on fire. I was able to unlock the car doors and get out before the electrical shut down and locked me in. The car was towed to my mechanic were I was told it was an electrical fire probably manufactures defect. Car is now being towed to the dealership. I have contacted the dealership and corporate Jeep. I was told they were sending an investigator but when I called on 2/16/2022 to get a rental, that I am entitled to with my car , I was told the case was closed. I am not getting a lot of cooperation. The car is available to be inspected. There were no warning lights prior to the screech and smoke. Car was purchased 12/2020 for $35k. Battery is shot so I can not see mileage but my guess is around 40-45,000. Car was not moving it was stopped at a light.

NHTSA ODI 11452278

May 27, 2020Electrical systemEngineFire

WAS DRIVING IT ON HIGHWAY FOR ABOUT AN HOUR PULLED INTO MY DRIVEWAY AND TEMP FLASHED ON AND I SHUT IT OFF AND THEN IT STARTED SMOKING AND CAUGHT FIRE. *TR

NHTSA ODI 11326190

Jun 7, 2019Electrical systemFire

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, WITH KEY IN THE IGNITION BUT NOT STARTED, A FIRE STARTED UNDERNEATH THE FRONT PASSENGER'S SEAT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. ADDITIONALLY, THERE WERE TWO OTHER SEPARATE OCCASIONS WHERE THERE WERE FIRES INDEPENDENTLY STARTED IN THE CABIN OF THE VEHICLE. THE SECOND AND THIRD FIRES STARTED UNDER THE REAR PASSENGER SEAT AND BEHIND THE GLOVE BOX RESPECTIVELY. THE FIRE DEPARTMENT WAS AGAIN CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRES HOWEVER, THE MATTER WAS TURNED OVER TO THE POLICE DEPARTMENT TO BE INVESTIGATED AS A POSSIBLE INSURANCE FRAUD CLAIM. THE INSURANCE COMPANY ALSO HIRED A THIRD PARTY INVESTIGATOR TO DETERMINE WHETHER OR NOT THE FIRES WERE BEING SET DELIBERATELY. THE BATTERY TERMINALS WERE DISCONNECTED AFTER THE SECOND FIRE. INCIDENTALLY, WHILE THE FIRES WERE BEING INVESTIGATED AT THE INDEPENDENT MECHANIC FACILITY, THE INVESTIGATOR ALONG WITH THE ADJUSTER FROM STATE FARM INSURANCE EXPERIENCED THE FIRE UNDER THE GLOVE BOX SEVERAL SECONDS AFTER THE BATTERY TERMINALS WERE RECONNECTED. THE MECHANIC WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT REPAIRED. THOMAS GARAGE LOCATED AT 67791 MALL RD, ST CLAIRSVILLE, OH 43950, (740) 480-1138, WAS CONTACTED BY PHONE AND NOTIFIED OF THE INCIDENT OF THE FIRST FIRE. THE MANUFACTURER WAS NOTIFIED BY THE THIRD PARTY INVESTIGATOR OF THE FAILURES IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. SEE ALSO 11210791. *DSY

NHTSA ODI 11218494

May 30, 2019Electrical systemFire

OWNER WAS DRIVING THE VEHICLE WHEN SMOKE EMANATED FROM FRONT PASSENGER SEAT. SHE PULLED OVER AND CALLED 911. UPON EXTINGUISHING FIRE, IT WAS DISCOVERED THAT FIRE WAS CAUSED BY THE WIRING TO THE AIR BAG SEAT SENSOR. FCAU PUT ON NOTICE, SEE ALSO ODI 11218494. *DSY*JB *DT*JB *DT CONSUMER STATED TO HIS KNOWLEDGE, VEHICLE WAS NOT REPAIRED. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11210791

Jan 5, 2019Transmission & drivetrainElectrical systemBrakesFire

AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE

NHTSA ODI 11165364

Apr 26, 2018Electrical systemBody & structureEngineFire

THE CAR CAUGHT ON FIRE WHILE DRIVING

NHTSA ODI 11090279

Mar 16, 2018Electrical systemFire

WE PURCHASED OUR BRAND NEW 2017 JEEP WRANGLER UNLIMITED SAHARA ON DEC 16, 17. ON JAN 6, 18, THE HEATED SEATS ON THE DRIVERS AND PASSENGER SIDE WENT OUT. ON 19 JAN, 18 THE JEEP DEALERSHIP REPLACED THE ICP AND BLOWN FUSE. ON FEB 16, 18, THE JEEP WAS PARKED IN A PARKING LOT, NOT TURNED ON, AND CAUGHT FIRE SOMEWHERE IN THE DASHBOARD. THE FIRE AND HEAT DAMAGED THE ENTIRE SIDE OF THE DRIVER SIDE DASHBOARD, MAKING THE VEHICLE INOPERABLE. *BF *TT

NHTSA ODI 11079727

Mar 5, 2018Electrical systemAirbagsBody & structureCrash1 injury

IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.

NHTSA ODI 11076258

Dec 1, 2016Electrical systemFire

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10928993

Working with the data? Download all 304 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Wrangler 4-door 4xe verdict →