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What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (304)Crash / fire / injury (43)Brakes (72)Engine (61)Transmission & drivetrain (50)Electrical system (44)Airbags (26)Body & structure (19)Steering (19)Fuel system (15)Speed control (14)Visibility & wipers (9)

4 of 304 complaints match · Brakes · crash/fire/injury only · clear filters

Sep 8, 2023BrakesFire

2017 Jeep Wrangler Unlimited with 44,000 rear brake calipers sticking and burning smell. Had brake pads and calipers replaced on all 4 wheels. At approx 60K miles, rear brakes were sticking and smoking. Right brakes wearing unevenly compared to the left side, both front and rear. Caliper seals are leaking. Replaced 4 brake hoses, Calipers and Pads AGAIN. At 70K miles rear brakes locked up and caused a fire on the rear passenger wheel which created unsafe driving conditions with 2 small children on board. I had to stop on the side of a 2 lane road with small shoulder, quickly evacuate the children onto the shoulder of the road and extinguish the fire using an on-board suppression device. We then had to wait for towing assistance on the side of the road for 90 minutes. Brakes, Hoses, Calipers replaced all around. Again.

NHTSA ODI 11543370

Jan 5, 2019Transmission & drivetrainElectrical systemBrakesFire

AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE

NHTSA ODI 11165364

Oct 4, 2018BrakesCrash2 injuries

CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.

NHTSA ODI 11133265

Jan 14, 2018BrakesCrash

WHILE STOPPED AT A TRAFFIC LIGHT FOOT WAS ON BRAKE, AND THE CAR ACCELERATED FORWARD AND RPMS WENT UP WHILE FOOT WAS ON BRAKE CAR WENT INTO ANOTHER CAR. ONLY STOPPED WHEN PLACED IN NEUTRAL

NHTSA ODI 11062733

Working with the data? Download all 304 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Wrangler 4-door 4xe verdict →