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What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (304)Crash / fire / injury (43)Brakes (72)Engine (61)Transmission & drivetrain (50)Electrical system (44)Airbags (26)Body & structure (19)Steering (19)Fuel system (15)Speed control (14)Visibility & wipers (9)

15 of 304 complaints match · Airbags · crash/fire/injury only · clear filters

Jun 5, 2026AirbagsCrash

The contact owns a 2017 Jeep Wrangler. The contact stated that while traveling at 60 MPH, the vehicle struck a deer. The airbags failed to deploy upon impact. No injuries were reported. No police report was filed. The vehicle remained operable and was driven to the residence. Two days later, the airbag warning light illuminated. The manufacturer was notified and confirmed there were no open recalls or active warranties for the vehicle. The contact was then referred to the NHTSA Hotline to file a report. The vehicle had not been repaired. The failure mileage was approximately 140,000.

NHTSA ODI 11742362

Jul 20, 2023AirbagsCrash1 injury

The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

NHTSA ODI 11533496

Feb 13, 2023AirbagsCrash

2017 Jeep wrangler with 40,000 miles. Passenger Side Impact - No Air Bags. 1. the Safety restraint system. The Vehicle is now repaired and yes I'd like the EDR record examined for deployment criteria. Threshold, side safeing, Algorithm, etc. 2. My safety was at risk, No air bags deployed, I suffered bruising and I hit my head on the driver side window. 3. No, the Restraint Control Module/EDR record was not investigated. 4. No, the system was not indicating any air bag tell tale lights and was functioning normal. Heading North on ..., traveling 40 - 45 MPH, was broadsided by a vehicle traveling West on ... @ 30 MPH . My airbags did not deploy.

NHTSA ODI 11506945

Aug 8, 2022AirbagsSeat beltsCrash1 injury

Airbag didn’t deploy and seatbelt didn’t lock with the collision

NHTSA ODI 11478219

Jan 28, 2022AirbagsCrash1 injury

The contact owned a 2017 Jeep Wrangler. The contact stated that while her granddaughter was driving her vehicle at approximately 30 MPH, through an intersection another vehicle crashed into the driver's side door. The contact stated that her vehicle was lifted about 10 FT off of the ground which caused the vehicle to land on the passenger side. The air bags did not deploy. The contact stated that in order for her granddaughter to exit, she had to climb through the roof of the vehicle. The contact stated that a police report was filed and the ambulance was called to the scene. The contact stated that her granddaughter did sustain injuries to her back and whiplash. The contact stated that she was unsure about the injuries sustained by the other vehicle involved in the crash. The contact stated the vehicle was totaled and towed to a scrapyard. The contact stated that she contacted the dealer, and was advised that they would go out and inspect the vehicle at the scrapyard. The contact stated she had not yet contacted the manufacturer at this time. The failure mileage was 23,000.

NHTSA ODI 11449240

Jul 30, 2019SteeringAirbagsCrash

TAKATA RECALL: AIRBAGS DIDN'T DEPLOY IN FRONT IN ACCIDENT. FRONT DIVERS SIDE, ENOUGH DAMAGE TO BREAK TIE ROD INHALF BUT AIR BAGS DIDN'T DEPLOY.

NHTSA ODI 11240537

Jul 8, 2019SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO DRIFT AND CAUSED THE DRIVER TO LOSE CONTROL OF THE STEERING. AS A RESULT, THE CONTACT CRASHED INTO A METAL FENCE POST. THE STEERING BECAME INOPERABLE AFTER THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND FACIAL CONTUSIONS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO COTTAGE GROVE CHRYSLER (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,324. *BF *TR

NHTSA ODI 11230028

Feb 26, 2019AirbagsCrash4 injuries

TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT

NHTSA ODI 11182545

Jan 18, 2019AirbagsCrash1 injury

I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB

NHTSA ODI 11170716

Jan 3, 2019AirbagsCrash1 injury

VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR

NHTSA ODI 11164740

Aug 20, 2018AirbagsCrash

2017 JEEP WRANGLER SPORT : WHILE TRAVELING AT HIGHWAY SPEED A CAR PULLED OUT IN FRONT OF ME. I CHANGED LANES BUT STILL HIT THE CAR IN THE RIGHT REAR AND MY JEEP IN FRONT LEFT SIDE. JEEP ROLLED SEVERAL TIMES AND HAS BEEN TOTALED. ( AIR BAG DID NOT DEPLOY)

NHTSA ODI 11120992

Apr 23, 2018AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP LIGHT AND COLLIDED WITH THE FRONT END AND FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE SHOULDERS, NECK, BACK, HIPS, AND LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM, 11101 NURSERYFIELDS DR., JACKSONVILLE, FL 32256, (904) 493-0000). THE VEHICLE HAD BEEN WAITING TO BE DIAGNOSED FOR OVER A MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ALSO AWAITING ON THEIR RESPONSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE CONTACT MENTIONED THAT THE INSURANCE COMPANY REFUSED TO DEEM THE VEHICLE AS A TOTAL LOSS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI 11089615

Mar 5, 2018Electrical systemAirbagsBody & structureCrash1 injury

IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.

NHTSA ODI 11076258

Nov 6, 2017AirbagsSeat beltsSeatsCrash1 injury

AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT PREVENT FACE FROM HITTING STEERING WHEEL AFTER BEING REAR ENDED VERY HARD. DRIVER SEATBACK WAS FORCED AND BROKEN BACKWARDS INTO A 45 DEGREE RECLINED POSITION.

NHTSA ODI 11043775

Feb 2, 2017AirbagsSeat belts1 injury

WAS IN MAJOR FRONT ACCIDENT AIR AS NOR TENSIONER WORKED JEEP WAS TOTALED. VIN WAS NOT ON RECALL LIST HOWEVER HEAD LAMP CAME OUT AND NOTHING HAPPENED THIS VEHICLE NEEDS TO BE CHECKED FURTHER. *TR

NHTSA ODI 10949168

Working with the data? Download all 304 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Jeep Wrangler 4-door 4xe verdict →