What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.

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MY DASH KEEPS LOOSING POWER AND WHEN IT DOES I HAVE NO BREAKS OR LIGHTS. EVERYTHING DROPS TO ZERO AND THEN IT WILL JUST JUMP BACK UP AGAIN. MY ABSOLUTE, BRAKES,BATTERY, SEATBELT SENSORS KEEP GOING ON AND OFF. THIS HAPPENS MOVING AND IN PARK. OCCASIONALLY IT WON'T START EITHER. I HAVE HAD THE BATTERY, ALTERNATOR AND STARTER TESTED. I WAS TOLD THERE WAS A RECALL WHEN GETTING IT CHECKED AND INSPECTION BUT UPON CALLING THE READERSHIP I WAS TOLD NO.

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ABS AND TRACTION SENSORS COME ON WHEN TURNING LEFT. ABS SOMETIMES DEPLOYS WHEN THESE LIGHTS ARE ON WHEN BRAKING. SHOULDN'T BE HAPPENING IN A VEHICLE THAT IS 3 YEARS OLD. I AM HEARING THAT THIS IS A COMMON PROBLEM IN JEEP WRANGLERS FROM THIS TIME PERIOD.

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CALIPERS LOCK UP FOR NO REASON CAUSING A SAFETY ISSUE AS WELL AS DAMAGING THE BRAKE PADS AND ROTORS.

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FRONT RIGHT BRAKE ON '17 WRANGLER (CALIPER) FROZE SHUT WHILE IN MOTION ON HIGHWAY MOVING APPROXIMATELY 45 MPH. SMOKE WAS VISIBLE ABOVE FRONT RIGHT WHEEL, VEHICLE SHOOK WHILE IN MOTION. VEHICLE HAS 19,000 MILES, ZERO INDICATION OF LOW BRAKE PADS WHICH SHOULD LAST WELL OVER 45,000 MILES, AND ONLY THE RIGHT BRAKE PAD WORE DOWN. DEALERSHIP CLAIMS LOW BRAKE PAD CAUSED ISSUE, THEREFORE WEAR & TEAR. DUE TO NO PRIOR BRAKE ISSUES/SLOW BRAKING/ SQUEAKING, AND CURRENT MILEAGE, I'M OF THE OPINION THAT BRAKES LOCKED DUE TO DESIGN OR MECHANICAL ISSUES RATHER THAN LACK OF MAINTENANCE.

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TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND CAME TO AN ABRUPT STOP WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT CRESTVIEW (5200 S FERDON BLVD, CRESTVIEW, FL 32536) WHERE SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE REAR BRAKE SENSORS MALFUNCTIONED. THE VEHICLE WAS REPAIRED UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

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ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING.

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WITH ONLY 17300 MILES THE ABS AND TRACTION CONTROL LIGHTS OF MY CAR TURNED ON, ON MY DASHBOARD.

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TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL SOUND COMING FROM THE BRAKES. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC TO BE DIAGNOSED. THE CONTACT IS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V098000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 58,000

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THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.

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AFTER BACKING UP MY JEEP AND PLACING IT IN DRIVE I NOTICED MY STABILITY CONTROL LIGHT CAME ON AND MY JEEP STOPS.

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TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND TRACTION CONTROL ICONS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED TO LOSE SPEED. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT CONTINUED DRIVING TO THEIR DESTINATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH TRONCALLI CHRYSLER JEEP (818A ATLANTA RD, CUMMING, GA 30040). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

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WHILE DRIVING AT HIGHWAY SPEEDS THE TRACTION CONTROL SYSTEM, ANTI-SKID BRAKING SYSTEM, AND OR THE COMBINED OPERATION OF THESE SYSTEMS FOR STABILITY CONTROL, ENGAGED INTERMITTENTLY AND UNEVENLY CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER. THIS HAS OCCURRED APPROXIMATELY FIVE TIMES UNDER THREE DIFFERENT DRIVERS ALL AT NORMAL HIGHWAY SPEED AND UNDER DRY ROAD CONDITIONS. WHEN THIS HAPPENED, THERE WAS AN AUDIBLE NOISE (LIKE A VIBRATION SOUND) OF THE BRAKES BEING AUTOMATICALLY APPLIED AND A PULSING IN THE BRAKE PULL. THE SYSTEM HAS ENGAGED ITSELF WHILE THE GAS PEDAL WAS BEING APPLIED AT HIGHWAY SPEED ON DRY PAVEMENT. IMMEDIATELY UPON THE SYSTEM'S APPLICATION I MOVED MY GAS PEDAL FOOT TO THE BRAKE WHERE AS I APPLIED THE BRAKES I COULD FEEL THE PULSING IN THE PEDAL. THIS SITUATION IS AN EXTREME SAFETY HAZARD. WHEN IT OCCURS IT BOTH STARTLES THE DRIVER AND CAUSES THE VEHICLE TO SWERVE TO ONE SIDE OR THE OTHER. THE SYSTEM IS DEFINITELY APPLYING UNEVEN BRAKING TO THE WHEELS TO CAUSE THE SWERVING. WE HAVE DISENGAGED THE TRACTION CONTROL SYSTEM IN ORDER TO DRIVE THE JEEP IN A SAFE MANNER. HOWEVER, IT REQUIRES THE DRIVER TO DISENGAGE EVERY TIME YOU START THE VEHICLE. AT PRESENT EACH DEALER HAS BEEN NONRESPONSIVE IN TAKING ACTION TO CORRECT THIS VEHICLE PROBLEM, THE VEHICLE IS STILL UNDER WARRANTY. EACH TIME THEY SAY THAT THEIR DIAGNOSTIC SYSTEM IS NOT INDICATING ANY PROBLEMS.

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THE PIN HOLDING THE BRAKE PEDDLE TO THE FIREWALL CAME LOOSE AFTER A ECLIP ON ONE END OF PIN FELL OUT. THIS HAPPED WHILE I WAS PULLING INTO A PARKING SPOT.

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WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.

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I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT

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ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD

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AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE

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CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.

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ATTEMPTED TO SCHEDULE SAFETY RECALL REPAIRED AT OSMOOR CHRYSLER DODGE JEEP RAM IN LOUISVILLE KY IN JULY. THEY SCHEDULED AN APPOINTMENT FOR SEPTEMBER 7TH. WHEN ARRIVING FOR THE APPOINTMENT, WAS NOTIFIED THAT THE PART REQUIRED WAS NOT AVAILABLE. ATTEMTED TO SCHEDULE THE RECALL THE SECOND TIME, AND WAS TOLD THAT THE NEXT APPROINTMENT WAS OCTOBER 15TH. COULD NOT GET THE DEALERSHIP I PURCHASED THE VEHICLE FROM TO REPAIR A SAFETY RECALL ITEM FROM JULY THROUGH OCTOBER.

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WHILE STOPPED AT A TRAFFIC LIGHT FOOT WAS ON BRAKE, AND THE CAR ACCELERATED FORWARD AND RPMS WENT UP WHILE FOOT WAS ON BRAKE CAR WENT INTO ANOTHER CAR. ONLY STOPPED WHEN PLACED IN NEUTRAL

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TOOK 2016 JEEP WRANGLER UNLIMITED RUBICON HARD ROCK EDITION IN FOR A RECALL REPAIR OF THE AIRBAG DEPLOYMENT SENSOR. DEALERSHIP WANTED $50 TO DO THE WORK BECAUSE I HAD A WINCH INSTALLED. MY JEEP HARD ROCK EDITION WAS DESIGNED AT THE FACTORY TO RECEIVE THIS SPECIFIC BRAND AND MODEL OF WINCH SO I REFUSED TO PAY. I CONTACTED JEEP BY PHONE AND ASKED THEM TO INTERVENE. THEY REFUSED. I TOLD THE DEALER I WAS LEAVING WITHOUT HAVING IT FIXED AND MY ESTATE WOULD SUE THEM IF I WAS KILLED IN AN ACCIDENT AND THEN HE AGREED TO FIX IT FREE. THEY CLAIMED THEY FIXED IT BUT WHEN I DROVE OFF I IMMEDIATELY SAW A WARNING MESSAGE SAYING THE RIGHT FRONT TURN SIGNAL LAMP WAS OUT. I MADE U TURN AND WENT RIGHT BACK.THEY SAID THEY NEEDED TO ORDER A PART. I LEFT. THEN MY BATTERY DRAINED DOWN. I CONTACTED JEEP AND ASKED THEM TO INTERVENE. WHEN I CALLED TO MAKE ANOTHER APPOINTMENT TO GET THE RECALL DONE RIGHT THE DEALERSHIP CLAIMED THEY NEEDED TO ORDER A PART. I FOUND OUT THEY DID THE RECALL REPAIR BY SOLDERING WIRES. 2+ HOURS LATER THEY SAID ALL IT NEEDED WAS A BULB. I ASKED IF THEY HAD TO ORDER BULBS. THEY SAID THEY STOCK THEM AND DENIED EVER TELLING ME THEY NEEDED TO ORDER A PART. THEY ADMITTED THERE WAS STILL AN ELECTRICAL PROBLEM BUT SAID THAT COULD HAVE BEEN THE RESULT OF ELECTRICAL MODIFICATIONS I HAD MADE AND WANTED ME TO PAY THEM TO TROUBLESHOOT IT. THE WINCH WAS THE ONLY ELECTRICAL MODIFICATION AND IT WAS INSTALLED ALMOST 1 YEAR BEFORE I TOOK THE JEEP IN AND I NEVER HAD ANY PROBLEMS BEFORE THEY DID THE RECALL WORK NOR DID THEY HAVE ANY TROUBLE STARTING IT OR SEE ANY WARNING MESSAGES WHEN I TOOK IT IN FIR THE RECALL IN LATE AUGUST. WITHIN 2 MILES OF DRIVING I NOTICED THE HEADLIGHTS FLICKERING. WITHIN 3 MILES ALL THE WARNING LIGHTS ON THE DASH STARTED WILDLY GOING OFF AN ON RANDOMLY AND SPEEDOMETER WAS GOING BACK AND FORTH. THEY DID NOT PROPERLY MAKE THE AIRBAG SENSOR REPAIR.

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