What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, and the heat was functioning. The vehicle was towed to a AAA Service Center, where the filter and oil were changed; however, the failure reoccurred. The vehicle was towed to AAA again, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.

NHTSA ODI 11716113

Transmission clunking when changing gears, while my abs light is on. The break pedals rumble and the car is scary to drive. These issues are with a faulty abs control module.

NHTSA ODI 11688805

Cruise control was not working. The Jeep would also idle too fast when stopped but not get to the proper speed while driving. ABS brake light was on with code that rear wheel brake sensor was not working. Sensor was replaced but it still doesn't work. C. Harper Jeep garage in Connellsville, PA says the ABS module is bad and not supplying power to the wheel sensors. This part is supposedly on back order with no known time of availability. The fuel injector also needed replaced but not sure what caused that problem. Other 2017 Jeeps had recalls for electrical problems but seems that my vin was not, maybe it should have been!

NHTSA ODI 11659153

ABS module failed 2 years ago. No traction control, no cruise control, no stability management. This part has been on backorder for 2 years and affects many years. Issue started intermittently about 3 years ago while driving, now the vehicle is extremely unstable in wet conditions. Dealership has diagnosed and said to check back every few months for a solution. Additionally the plastic oil filter housing has been replaced 2 times in 2 years at a cost of $1,200, the second install was covered by parts warranty. Dealers won't install the metal version available on other years that do not have a cracking issue, aftermarket metal versions are available but dealers won't install them.

NHTSA ODI 11642976

File has been attached.

NHTSA ODI 11628803

ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING AND CUTS POWER TO THE ENGINE.

NHTSA ODI 11444342

DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL

NHTSA ODI 11402793

MY DASH KEEPS LOOSING POWER AND WHEN IT DOES I HAVE NO BREAKS OR LIGHTS. EVERYTHING DROPS TO ZERO AND THEN IT WILL JUST JUMP BACK UP AGAIN. MY ABSOLUTE, BRAKES,BATTERY, SEATBELT SENSORS KEEP GOING ON AND OFF. THIS HAPPENS MOVING AND IN PARK. OCCASIONALLY IT WON'T START EITHER. I HAVE HAD THE BATTERY, ALTERNATOR AND STARTER TESTED. I WAS TOLD THERE WAS A RECALL WHEN GETTING IT CHECKED AND INSPECTION BUT UPON CALLING THE READERSHIP I WAS TOLD NO.

NHTSA ODI 11359796

OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!

NHTSA ODI 11268292

WHILE I WAS PARKING IN MY APARTMENT COMPLEX PARKING SPACE, THE CAR ACCELERATED ITSELF SO DRASTICALLY WHILE I WAS NOT TOUCHING THE GAS PEDAL. I HIT THE BREAK SEVERAL TIMES AND COULD NOT STOP THE ACCELERATION. THE CAR STOPPED ACCELERATING WHEN I TURNED IT OFF. THIS WAS A VERY SCARY EXPERIENCE AS NO ONE EXPECT THE CAR TO ACCELERATE ITSELF. JUST BY LOOKING AT THE PICTURE YOU CAN NOTICE HOW FAR THE CAR WENT, HOW MUCH DAMAGE IT CAUSED BY THIS STRANGE ACCELERATION AND YOU CAN IMAGINE HOW FAST THE CAR ACCELERATED.

NHTSA ODI 11246012

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND TRACTION CONTROL ICONS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED TO LOSE SPEED. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT CONTINUED DRIVING TO THEIR DESTINATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH TRONCALLI CHRYSLER JEEP (818A ATLANTA RD, CUMMING, GA 30040). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

NHTSA ODI 11233136

WHILE DRIVING AT HIGHWAY SPEEDS THE TRACTION CONTROL SYSTEM, ANTI-SKID BRAKING SYSTEM, AND OR THE COMBINED OPERATION OF THESE SYSTEMS FOR STABILITY CONTROL, ENGAGED INTERMITTENTLY AND UNEVENLY CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER. THIS HAS OCCURRED APPROXIMATELY FIVE TIMES UNDER THREE DIFFERENT DRIVERS ALL AT NORMAL HIGHWAY SPEED AND UNDER DRY ROAD CONDITIONS. WHEN THIS HAPPENED, THERE WAS AN AUDIBLE NOISE (LIKE A VIBRATION SOUND) OF THE BRAKES BEING AUTOMATICALLY APPLIED AND A PULSING IN THE BRAKE PULL. THE SYSTEM HAS ENGAGED ITSELF WHILE THE GAS PEDAL WAS BEING APPLIED AT HIGHWAY SPEED ON DRY PAVEMENT. IMMEDIATELY UPON THE SYSTEM'S APPLICATION I MOVED MY GAS PEDAL FOOT TO THE BRAKE WHERE AS I APPLIED THE BRAKES I COULD FEEL THE PULSING IN THE PEDAL. THIS SITUATION IS AN EXTREME SAFETY HAZARD. WHEN IT OCCURS IT BOTH STARTLES THE DRIVER AND CAUSES THE VEHICLE TO SWERVE TO ONE SIDE OR THE OTHER. THE SYSTEM IS DEFINITELY APPLYING UNEVEN BRAKING TO THE WHEELS TO CAUSE THE SWERVING. WE HAVE DISENGAGED THE TRACTION CONTROL SYSTEM IN ORDER TO DRIVE THE JEEP IN A SAFE MANNER. HOWEVER, IT REQUIRES THE DRIVER TO DISENGAGE EVERY TIME YOU START THE VEHICLE. AT PRESENT EACH DEALER HAS BEEN NONRESPONSIVE IN TAKING ACTION TO CORRECT THIS VEHICLE PROBLEM, THE VEHICLE IS STILL UNDER WARRANTY. EACH TIME THEY SAY THAT THEIR DIAGNOSTIC SYSTEM IS NOT INDICATING ANY PROBLEMS.

NHTSA ODI 11228487

WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.

NHTSA ODI 11181446

WHILE DRIVING UNDER NORMAL CONDITIONS, I'LL HEAR A SINGLE AUDIBLE 'DING' AND THEN SEE THE AIRBAG AND ESP LIGHT ILLUMINATE ON DASH ALONG WITH THE SPEED ODOMETER DROP FROM THE SPEED TRAVELING TO 0 BEFORE NORMAL OPERATION. THIS HAPPENS MUCH MORE OFTEN WHEN THE CRUISE CONTROL IN ENGAGED. IT HAPPENED 5/14/2017 WHILE TRAVELING INTERSTATE 65 TO SUCH AN EXTENT THAT NOT ONLY DID I HAVE TO CANCEL CRUISE CONTROL, I ACTUALLY HAD TO TURN IF OFF TO STOP THE DINGING AND FLASHING OF THE AIRBAG AND ESP LIGHT. I HAD TO FINISH THE LAST 2.5 HOURS OF INTERSTATE TRAVEL WITHOUT CRUISE CONTROL.

NHTSA ODI 10985671