What 304 owners told NHTSA about the 2017 Jeep Wrangler 4-door 4xe

AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE

NHTSA ODI 11165364

VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR

NHTSA ODI 11164740

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD BANGING AND WRENCHING NOISE SUDDENLY OCCURRED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE DRIVER COULD ALSO FEEL HEAT COMING FROM THE FLOOR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, A TOW TRUCK WAS CALLED TO THE SCENE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT HAD SEVERED, SEPARATED FROM THE STEEL ENCASEMENT, AND EXPLODED THROUGH THE FLOOR OF THE VEHICLE. THE FAILURE CAUSED A HOLE IN THE FLOORBOARD. THE VEHICLE WAS TOWED TO TEXAN CHRYSLER DODGE JEEP RAM (18555 HWY 59 N., HUMBLE, TX 77338). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,700.

NHTSA ODI 11156532

WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?

NHTSA ODI 11142441

CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.

NHTSA ODI 11133265

THE VEHICLE IN QUESTION CAUGHT FIRE WITH IT STARTING ON THE PASSANGER SIDE OF THE ENGINE BAY. THE CAUSE WAS DEEMED 'UNCLEAR' BY AN INSPECTOR. I WAS DRIVING THE VEHICLE WHEN IT CAUGHT FIRE AND IT WAS ON A CITY STREET.

NHTSA ODI 11123119

2017 JEEP WRANGLER SPORT : WHILE TRAVELING AT HIGHWAY SPEED A CAR PULLED OUT IN FRONT OF ME. I CHANGED LANES BUT STILL HIT THE CAR IN THE RIGHT REAR AND MY JEEP IN FRONT LEFT SIDE. JEEP ROLLED SEVERAL TIMES AND HAS BEEN TOTALED. ( AIR BAG DID NOT DEPLOY)

NHTSA ODI 11120992

THE CAR CAUGHT ON FIRE WHILE DRIVING

NHTSA ODI 11090279

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP LIGHT AND COLLIDED WITH THE FRONT END AND FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE SHOULDERS, NECK, BACK, HIPS, AND LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM, 11101 NURSERYFIELDS DR., JACKSONVILLE, FL 32256, (904) 493-0000). THE VEHICLE HAD BEEN WAITING TO BE DIAGNOSED FOR OVER A MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ALSO AWAITING ON THEIR RESPONSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE CONTACT MENTIONED THAT THE INSURANCE COMPANY REFUSED TO DEEM THE VEHICLE AS A TOTAL LOSS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI 11089615

JEEP WRANGLER HARD ROCK 2017 ON FIRE 4 DAYS AFTER SERVICE! MY 2 YEARS OLD AND I WERE IN THE CAR. ONCE I PARKED THE CAR IN FRONT OF MY HOUSE, SMOKE CAME FROM THE ENGINE, WE WENT OUT AND JEEP CAUGHT ON FIRE AFTER FEW MINUTES. WE USED 3 BIG FIRE EXTINGUISHERS STILL CAN'T PUT OUT THE FIRE. JEEP BURNT FOR 15 MINS UNTIL FIREMEN PUT THAT OUT. ALL FOAM WENT INTO OUR FISH POND AND KILLED ALL THE FISH! BRAND NEW CAR WE BOUGHT LAST YEAR, UNDER 10,000 MILES, PASSED SERVICE FROM DEALER 4 DAYS BEFORE THE FIRE. NEITHER THE POLICE NOR INSURANCE COMPANY NOR JEEP DEALERSHIP CAN TELL YOU WHY. CAR NEVER WRECKED AND TOTALLY NO SIGNALS POPPED UP BEFORE THE FIRE.

NHTSA ODI 11080884

WE PURCHASED OUR BRAND NEW 2017 JEEP WRANGLER UNLIMITED SAHARA ON DEC 16, 17. ON JAN 6, 18, THE HEATED SEATS ON THE DRIVERS AND PASSENGER SIDE WENT OUT. ON 19 JAN, 18 THE JEEP DEALERSHIP REPLACED THE ICP AND BLOWN FUSE. ON FEB 16, 18, THE JEEP WAS PARKED IN A PARKING LOT, NOT TURNED ON, AND CAUGHT FIRE SOMEWHERE IN THE DASHBOARD. THE FIRE AND HEAT DAMAGED THE ENTIRE SIDE OF THE DRIVER SIDE DASHBOARD, MAKING THE VEHICLE INOPERABLE. *BF *TT

NHTSA ODI 11079727

IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.

NHTSA ODI 11076258

WHILE STOPPED AT A TRAFFIC LIGHT FOOT WAS ON BRAKE, AND THE CAR ACCELERATED FORWARD AND RPMS WENT UP WHILE FOOT WAS ON BRAKE CAR WENT INTO ANOTHER CAR. ONLY STOPPED WHEN PLACED IN NEUTRAL

NHTSA ODI 11062733

AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT PREVENT FACE FROM HITTING STEERING WHEEL AFTER BEING REAR ENDED VERY HARD. DRIVER SEATBACK WAS FORCED AND BROKEN BACKWARDS INTO A 45 DEGREE RECLINED POSITION.

NHTSA ODI 11043775

SEE POLICE REPORT AND ATTACHED PICTURES. DRIVING SLOW ON A BACKSTREET AT LESS THAN 25 MILES P\H. BRAND NEW 2017 STOCK JEEP WRANGLER SPORT. LESS THAN 6,000 MILES. I AM NOW A HORRIFIED WOMAN THAT KNOWS NOTHING ABOUT WHY MY NEW JEEP WRANGLER CATCHES ON FIRE OUT OF NO WHERE WHILE IN MOTION! ONCE WE SAW FIRE FLAMES, SMOKE AND RED OIL ON FIRE COMING OUT FROM ENGINE AREA AND BELOW THE VEHICLE DRIVERS SIDE, WE QUICKLY STOPPED ON RESIDENTIAL STREET. ME, MY 70 YEAR OLD MOTHER WHO IS SICK AND MY 24 YEAR OLD AUTISTIC DAUGHTER HAD TO JUMP OUT OF THIS FIRE TRAP VEHICLE SCREAMING AND CRYING!!! THIS WAS AN UNEXPLAINED AND SPONTANEOUS FIRE!!! WHY? NO REASON BEHIND IT AND NOTHING THAT I DID TO CAUSE IT. THE FIRE WAS LUCKILY AND QUICKLY EXTINGUISHED BY GOOD SAMARITANS AND CITY WORKERS NEAR BY. THE FIRE DEPARTMENT WAS CALLED AND SHOWED UP ALONG WITH POLICE OFFICER. FIRE DEPARTMENT TOLD ME TO WRITE A COMPLAINT ON THESE VEHICLES BECAUSE THEY HAVE HAD TO RESPOND TO MANY JEEP WRANGLER FIRES IN THE LAST 10 YEARS. I WAS SHOCKED AND HORRIFIED, HOW CAN THIS BE??? HOW BAD THIS COULD HAVE TURN OUT TO BE IF CITY WORKERS WHERE NOT NEAR BY WITH A FIRE EXTINGUISHER?. JEEP NEEDS TO BE INVESTIGATED. PLEASE PROTECT THE CONSUMERS AND JEEP WRANGLER OWNERS WHO ARE UNAWARE OF THESE FIRE TRAPS. THIS IS SERIOUS AND DANGEROUS FIRE ISSUES ON JEEP WRANGLERS. I PRAY YOU START AN INSTIGATION AND RECALL SO THAT NOBODY ELSE HAS TO GO THROUGH THIS HORRIFIC EXPERIENCE! *BF UPDATED 8/3/18*JB

NHTSA ODI 11040478

MY SON WAS DRIVING HOME FROM COLLEGE WHEN HE AND HIS GIRLFRIEND SMELLED SOMETHING FUNNY. THEY PULLED OVER TO THE SIDE OF THE ROAD AND FLAMES WHERE COMING FROM UNDER THE CAR AND THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES WITHIN SECONDS. OTHERS PULLED OFF THE ROAD AND HELPED GET HIM, HIS DOG AND GIRLFRIEND TO SAFETY. THE INSURANCE COMPANY SAID IT WAS DUE TO A FAULTY CONTROL MODULE AND THE TRUCK WAS TOTALED. INSURANCE COMPANY IS GOING AFTER JEEP DUE TO FIRE INSPECTORS FINDINGS

NHTSA ODI 11012328

WAS IN MAJOR FRONT ACCIDENT AIR AS NOR TENSIONER WORKED JEEP WAS TOTALED. VIN WAS NOT ON RECALL LIST HOWEVER HEAD LAMP CAME OUT AND NOTHING HAPPENED THIS VEHICLE NEEDS TO BE CHECKED FURTHER. *TR

NHTSA ODI 10949168

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10928993