What 559 owners told NHTSA about the 2017 Jeep Renegade

I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.

NHTSA ODI 11433335

I HAVE TRIED TO GET IN CONTACT WITH SOMEONE TO GET MY FUEL PUMP FIXED. I FINALLY DID TODAY. BUT CAN'T GET IN UNTIL NEXTA FRIDAY. MY CAR HAS STOPPED WORKING COMPLETELY WHILE DRIVING. I HAVE HAD TO WRECK INTO MAILBOXES STOP IN THE MIDDLE OF THE ROAD, AND ALMOST BE HIT BECAUSE MY CAR STOPS WORKING. I CAN'T WAIT ANY LONGER. MY CAR IS A DANGER

NHTSA ODI 11374225

SUNDAY, 2 JUN 2019 @ APPROXIMATELY 1900 ME AND MY FRIEND WERE RETURNING HOME FROM FISHING, GOING APPROXIMATELY 30 MPH ON A LIGHT GRAVEL ROAD INSIDE A WILDLIFE STATE PRESERVE. WHILE MAKE STARTING TO MAKE A RIGHT TURN, MY STEERING WHEEL LOCKED UP ON ME WHICH MAKE IT IMPOSSIBLE TO TURN. I SLAMMED THE BRAKES AND WAS ABLE TO FREE THE STEERING WHEEL IN TIME TO TURN HARD RIGHT CAUSING THE VEHICLE TO SLIDE AND COMING TO A STOP INCHES BEFORE GOING INTO THE RIVER. MY CAR WAS HANGING OFF THE BANK WITH THE POSSIBILITY OF ROLLING OVER INTO THE RIVER, MY FRIEND AND I HAD TO EXIT OUT OF THE PASSENGER DOOR FOR THE FEAR OF A POSSIBLE ROLLOVER. I WAS UNABLE TO SEE ANY WARNING LIGHTS (HILL ASSIST, ABS WARNING, ETC) AS EVERYTHING HAPPENED VERY FAST. I CURRENTLY HAVE A ACCIDENT CLAIM IN WITH MY INSURANCE AND THE JEEP DID SUSTAIN DAMAGE TO THE DRIVER FRONT TIRE. I WILL NOT KNOW THE RESULTS UNTIL TOMORROW OR THE NEXT DAY BUT FROM THE INITIAL LOOK, IT APPEARS THAT MY POWER STEERING FUILD IS LEAKING OUT AND ONTO MY AXLE AND ROTOR. AT THIS TIME IT IS UNCLEAR IF THIS ISSUE WAS CAUSED BEFORE OR AFTER THE IMPACT INTO THE RIVER BANK. AFTER THE TOLL TRUCK PULLED ME OUT I WAS ABLE TO DRIVE BACK HOME HOWEVER I WAS HEARING A FLIPPING NOISE COMING FROM MY DRIVER FRONT TIRE. I AM NOW VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE, AS THIS INCIDENT COULD HAVE CAUSED SERIOUS BODILY HARM. PICTURES WILL BE UPLOADED LATER AS I HAD LOST MY PHONE IN THE RIVER A D HAVE NOT RECEIVED THEM FROM MY FRIEND YET.

NHTSA ODI 11218214

TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA

NHTSA ODI 11115100