What 1,076 owners told NHTSA about the 2017 Hyundai Tucson Hybrid Hev

The Core Symptoms: "The high-pressure fuel pump is leaking internally. Raw gasoline is flooding into the engine oil crankcase, causing severe fuel dilution. The engine air filter is physically soaked in raw fuel and smells strongly of gasoline." My engine is always extremely hot after I have only went 15 mins away from home. Sometimes takes over two hours to cool down. The Safety Risk: "When attempting to accelerate, the vehicle experiences severe fuel starvation, causing the engine to bog down and act like it is going to stall in the middle of traffic, creating a severe crash hazard. Additionally, there is a loud 'popping' sound/mini-backfire upon turning the vehicle off due to unburnt fuel vapors, presenting a high risk of an underhood engine fire. I have only 83,000 miles on my car.

NHTSA ODI 11751381

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an abnormal knocking sound was heard coming from under the hood, and the RPMs independently increased. The "Check Engine Oil" warning light illuminated. The contact managed to pull over to the shoulder of the road, and the vehicle was towed to a local Midas shop, where it was diagnosed with total engine failure.The vehicle was towed to a local dealer, who discovered metal shavings in the engine oil pan during diagnosis. The vehicle was not repaired due to the high cost. Upon further investigation, the contact associated the failure with an unknown NHTSA Campaign number. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

NHTSA ODI 11748995

#1. This vehicle uses a lot of oil !!! It burns through it like crazy I have to check the oil every other day. #2. When I come to a stop while driving and give it gas to take off IT WONT GO !!!!! It hesitates and when it does go it LUNGES FORWARD!! This is a huge manufacturer problem not a buyer problem. The engine is junk.! 3. I’ve called numerous places to get help. This car needs to be recalled. This is a huge safety violation. It doesn’t wanna go when you give it gas and when it does, it lunges forward that can cause a huge accident on the highways. This car was made in China. It is junk. I’ve called to get help with this issue and no one wants to help. Nobody returns my calls and I’ll Hyundai wants to do is it even more money out of me when this isn’t my fault the car is junk. For safety concerns I would like someone to call me at [XXX]. This car needs to be recalled and my daughter has one. It’s doing the same thing except hers is a lot worse. Hers is further advance where it’s actually stalling in the middle of the road while driving huge safety violation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746594

I am filing a safety complaint regarding my Hyundai vehicle after experiencing a sudden engine failure that appears consistent with known rod bearing and engine defects affecting certain Hyundai engines. While driving, my vehicle began making a knocking noise and shortly thereafter suffered catastrophic engine failure. The engine lost power and became inoperable, requiring the vehicle to be towed. This failure occurred without any prior indication that the engine was about to fail. My concern is that this type of engine failure creates a significant safety hazard because it can occur unexpectedly while driving, potentially causing a loss of power in traffic and increasing the risk of a crash. The dealership inspected the vehicle and engine but did not report excessive sludge buildup. I have provided available maintenance records showing that oil changes were performed during my ownership. Despite this, there appears to be disagreement regarding the cause of the failure. I am aware of reports involving rod bearing and engine failures in similar Hyundai vehicles and believe NHTSA should investigate whether this failure is related to a broader manufacturing or design defect. The cost of replacing the engine is substantial, and consumers may be placed at risk if these failures occur while vehicles are being operated on public roads. I am requesting that NHTSA review this issue and determine whether additional investigation, recalls, or other corrective actions are warranted. Vehicle Information: Year: 2017 Make: Hyundai Model: Tucson Mileage at Failure: Approximately 72,000 miles Date of Failure: [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746127

While traveling on the highway the car began to lose speed rapidly until coming to a complete stop, no warning lights were present prior.

NHTSA ODI 11745847

Catastrophic engine failures AT 57k miles while driving, resulted in engine replacment under recall warranty. Timing chain replacement done at 93K miles. Second Engine failure while driving at 107K. Hyundai refuses to fix the engine.

NHTSA ODI 11743818

2017 Hyundai Tucson | VIN: [XXX] | Mileage: 75,000 I have owned this vehicle for approximately five years and have experienced severe excessive oil consumption for the past two to three years. The issue was first discovered when the vehicle entered protective mode due to critically low oil levels despite a routine oil change having been performed only a few months prior. I am currently required to add approximately one quart of oil every month to maintain safe operating levels. I visited an authorized Hyundai dealership to have an oil consumption test performed. The dealership informed me that if the test confirmed excessive consumption, I would be required to pay out of pocket for an engine replacement. I declined, as Hyundai Motor America has publicly acknowledged this exact defect in the 2017 Tucson through NHTSA Recall 21V727000, multiple Technical Service Bulletins, and a class action settlement covering 2014-2021 Tucson vehicles with the Nu 2.0-liter GDI engine. My VIN was found ineligible on the class action settlement website despite the acknowledged defect. Hyundai has admitted this engine suffers from premature bearing wear, excessive oil consumption, and risk of engine failure and fire. I am requesting NHTSA investigate why my VIN falls outside current recall coverage despite presenting identical symptoms to affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743121

The engine (connecting rod bearings in the 2.0L Nu GDI engine) failed. The vehicle entered limp mode with DTC P1326, then died on the road and the engine seized completely (will not turn by hand when attempted; only clicks on starter). It is currently at First Hyundai dealer in [XXX], under Repair Order #XXXand available for inspection. The vehicle suddenly lost power and died while driving on the road. This created a significant risk of an accident or being stranded in traffic. I was on a busy highway and almost got hit twice. There is also a known fire risk associated with this exact defect (oil leaking onto hot engine components), as stated in Recall 209 (NHTSA 21V727). The vehicle was towed to First Hyundai. They have documented the no-start/seized condition on Repair Order #XXX. A prior independent scanner reading showed P1326 before the code was cleared. The dealer has not performed the full diagnostic inspection (scheduled around June 11). Hyundai Corporate (Claim #XXX) has been notified but has not responded after multiple escalation emails. The vehicle first went into limp mode ("Engine Protection Mode") with DTC P1326 on the scanner. Shortly after, the engine died completely and would not restart. This occurred after Recall 209 (bearing/KSDS campaign) was completed on XXX. Additional Details: This is a known issue with premature connecting rod bearing wear. The dealer is refusing to provide a loaner/rental upon drop-off, which contradicts TSB 22-01-023H (Dealer Best Practices for P1326 vehicles). The vehicle has been inoperable since 6/4 ..with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743306

I am submitting a complaint regarding a 2017 Hyundai Tucson Ultimate AWD equipped with the 1.6L Turbo Gamma GDI engine. My vehicle currently has approximately 127,000 miles and has experienced sudden engine knocking consistent with rod bearing failure and/or catastrophic internal engine damage. The vehicle has been properly maintained, including regular oil changes. However, the engine began consuming excessive oil without warning. Upon inspection by an independent repair facility, the engine was found to have extremely low oil levels despite being within the normal oil change interval. After refilling the oil, the engine continued making severe knocking noises, and the repair facility advised that the engine is likely non-repairable and requires replacement. This failure appears materially similar to the rod bearing and engine failure issues already widely documented in Hyundai/Kia engine defect investigations and class action settlements involving related Gamma and GDI engine platforms. I have learned that Hyundai extended warranties for certain vehicles with similar engine defects up to 15 years/150,000 miles; however, my specific Tucson trim/engine configuration does not appear included despite experiencing the same type of failure. This vehicle has also previously required major drivetrain repairs under warranty, including two transmission replacements and turbocharger replacement. My concern is both financial and safety-related. A sudden engine failure or seizure while driving could create a serious roadway hazard and risk of loss of power in traffic. Additionally, Hyundai dealerships have advised that replacement engines for this vehicle are no longer readily available. I believe Hyundai should further investigate whether the 2017 Tucson 1.6T Gamma GDI engine should be included in existing engine defect warranty extensions and/or recalls.

NHTSA ODI 11739215

My 2017 Hyundai Tucson is experiencing dangerous, sudden engine stalling, which are symptoms directly matching Service Campaign T1B. These critical safety issues surfaced following a total engine replacement in June 2025. Despite the vehicle being within the 12-month/12,000 mile workmanship warranty, the dealership is refusing to honor this coverage or offer goodwill assistance. My claim is based on a documented pattern of physical and technical negligence: - Failure to Update Software: The dealership failed to perform the mandatory ECM/TCM software integration (Campaign T1B) during engine swap, which is required to prevent the exact stalling I am now experiencing. - Dismissal of Warning Lights (Code P0456): One day after the engine replacement was “completed,” I returned to the dealership because the Check Engine Light illuminated with Code P0456. This was dismissed by the service provider without a proper diagnostic resolution, despite being a direct indicator of improper vacuum line reconnection during the engine installation. - Mechanical Negligence (Coolant Leak): Post-engine swap, the vehicle developed a coolant leak, which was a direct result of improper reassembly. Additional proof of the lack of due diligence during the repair. The lack of follow-through, combined with the dismissal of a life-safety defect and poor physical workmanship, suggests a total failure in the case management process. I am urgently requesting assistance to resolve this hazardous situation.

NHTSA ODI 11735576

The vehicle has a difficult time turning over when cranking, the RPMs are sticking and the car periodically shuts off at red lights. Several warning lights pop up when it won't crank and then other warnings when the car just completely shuts off at red lights. I drive the interstate in [XXX] daily for work, so with the engine stalling my safety is at risk every time I drive it. Likewise when it won't crank, my safety is at risk. I had two Hyundai recalls updated in my car in 2022, Hyundai Recall 209 which was a connecting rod bearing test and my car passed so they installed the other Hyundai Recall 966 which was software update for the knock sensor detection system to alert the driver of future issues. Those issues are now current. The software is detecting a critical failure which is why the car is shutting off - entering limp mode, or the engine is failing. On April 9th through the 11th, 2026 my vehicle was inspected by a Hyundai dealership, where a technician identified a developing engine concern and advised me to continue driving the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11733137

My Hundai Tuscon 2017 was making a whurring sound on the highway, at which time my RPM's were not going over 3. As I was looking for places to pull over on the highway, I heard a loud 'pop' and then my engine started smoking and an intense rattling ensued to where I could hear a series of parts drop out of the bottom of my car. My car began smoking and the engine completely stalled just in time for me to make it to the side of the road. I took it to a local shop for repairs and they showed me three holes in my engine.

NHTSA ODI 11732701

The contact owns a 2017 Hyundai Tucson. The contact stated that after the vehicle was taken to the dealer for a recall repair, there was a burning odor coming from the vehicle, with white smoke from the tailpipe. Additionally, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

NHTSA ODI 11732451

Knocking noise in motor and metal flakes in the oil. Called local dealership. They report no recalls for this issue.

NHTSA ODI 11729737

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the engine made a ticking sound. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Numbers: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to accelerate above 40 MPH. Additionally, while depressing the accelerator pedal, there was an extremely loud ticking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,700.

NHTSA ODI 11728748

The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer, and the excessive oil consumption was confirmed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 21V727000 (Engine), and the engine was replaced. The vehicle was repaired, and a family member retrieved the vehicle and drove it to the residence without failure. Several days later, the family member started the vehicle, and fuel started pouring out from underneath the vehicle. Due to the failure, the vehicle was towed back to the dealer and was diagnosed the vehicle with an O-ring failure inside the fuel injectors. The dealer repaired the O-ring, and the contact picked up the vehicle from the dealer. Soon after retrieving the vehicle, fuel started pouring out from under the vehicle at start-up. The vehicle was towed back to the dealer and remained with the dealer. The manufacturer was notified of the failure, and a claim was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.

NHTSA ODI 11727984

The contact owns a 2017 Hyundai Tucson. The contact stated that while starting the vehicle and driving at an undisclosed speed, there was an abnormally loud grumbling sound coming from the engine. There was no warning light illuminated. The contact stated that the vehicle unexpectedly entered LIMP Mode. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that documentation of previous oil changes was required. The contact stated that the manufacturer accused the contact of a lack of maintenance, which was associated with the engine failure. The failure mileage was approximately 98,000.

NHTSA ODI 11726644

To Whom It May Concern, I am writing to formally escalate an unresolved safety issue involving my 2017 Hyundai Tucson (VIN: [XXX] ) that has now been ongoing for over two years. I have made repeated attempts to complete a safety recall repair through multiple authorized Hyundai dealerships, including Hyundai of [XXX] and Hyundai in [XXX] . Despite scheduling several appointments, I have consistently been turned away, had appointments effectively canceled, or been told that no one is available to perform the repair. This has occurred across more than one location and over an extended period of time. This is unacceptable. A federally mandated safety recall especially one involving the engine is not optional and must be completed within a reasonable timeframe. The continued failure to complete this repair places me at risk and reflects a serious breakdown in both dealership accountability and corporate oversight. Additionally, my vehicle has experienced significant paint chipping. While I understand this may not be a safety recall issue, it has affected the overall condition and value of my vehicle. Given the prolonged delay and inconvenience I have experienced, I am requesting that this concern also be reviewed for potential goodwill repair or coverage. At this point, I am requesting immediate action: Assignment of a case manager A confirmed and honored appointment date for recall repair at a dealership that is able to complete the work Written confirmation that the repair will be completed without further delay Information regarding a loaner vehicle or transportation if the repair requires extended time Please note that I am filing a formal complaint with the Illinois Attorney General’s Office due to the repeated failure to complete a federally required safety recall. If this matter is not resolved promptly, I will pursue additional consumer protection and legal remedies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11726860

My ABS has been sticking and finally the pad broke off. my car made a squealing noise everytime I drove it. I had parked in my driveway and there was a piece of metal on the ground. I showed it to my son, he took the tire off and said it held my ABS Brake pad on to my Driver side rear. He is a master tech for Subaru. I just haven't had time to take it into Hyundai. It has stopped squealing, but my ABS brakes no longer work.

NHTSA ODI 11726418

About every 500 miles I have to add about a quart of oil. I brought my car to McDaniels Subaru for maintenance on my car. My son is a master tech there and I know he is very thorough. My contract lets me go there also. So he checked the dipstick and it was below a quart of oil. He did change the oil change. I cannot drive a long distance without carry a large container of oil. He has warned me not to let it get low again or the engine will seize. This car gets all its regular Maintenance on time. I have a contract to do this. The dealership had all the maintenance records at the time I purchased it. It has been very well maintained.

NHTSA ODI 11726435

On March 10, 2026, my 2017 Hyundai Tucson entered 'Limp Home Mode' while driving, a known safety defect that causes a sudden loss of engine power. Diagnostic testing confirmed error code P1326 (Knock Sensor Detection System - KSDS). Despite this vehicle being covered under the Theta II Engine Class Action Settlement (Recall 209), which provides a 15-year/150,000-mile extended warranty for this specific issue, the dealership (Jim Ellis Hyundai of Atlanta) is refusing to perform the warrantied repair. Instead, the dealership has provided an estimate (#XXX) attempting to charge me $816.22 for the knock sensor replacement. They are also withholding the full GDS diagnostic scan reports and freeze frame data despite multiple written requests. Furthermore, the dealership is threatening to charge daily storage fees while actively denying a mandated safety repair. This refusal to honor the settlement warranty leaves the vehicle in an unsafe, unrepaired condition. This vehicle is a subject of the In re: Hyundai and Kia Engine Litigation II settlement. The refusal of the dealership to perform the KSDS-related repair (P1326}) is a direct violation of the court-approved settlement terms and a failure to address a documented safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11725525

This car has major oil consumption that affects the engine and catalytic converter. This can cause engine damage and stalls in driving that affect safety on the roads because the car doesn't accelerate properly. There were no warning signals to indicate this being a problem with the car, especially at purchase. This car will get an oil change and in less than a week, the oil is gone and bone dry.

NHTSA ODI 11725184

While driving my vehicle, the engine RPM suddenly revved very high, and the vehicle hesitated to accelerate. A warning messaged appeared stating "Transmission too hot stop safely." I was driving up a hill when this happened. I pulled over and turned the vehicle off for about two minutes. When I restarted the vehicle, the warning message disappeared even though the vehicle would not realistically have cooled down that quickly. The issue concerns me because it could create a dangerous situation in traffic if the vehicle loses power or hesitates to accelerate when pulling into traffic or climbing a hill. The problem has occurred without warning and does not leave and persistent warning lights afterwards. I am very scared to drive this car, especially when I have my child with me. If I need to move out of the way and someone is driving that is not paying attention, there will be an accident because of the hesitation and the non-movement when I accelerate. I am reporting this issue in case it is related to a defect with the transmission system in this vehicle.

NHTSA ODI 11724882

The contact's wife owns a 2017 Hyundai Tucson. The contact stated that the engine was consuming an excessive amount of engine oil. During frequent oil checks, the oil on the dipstick was low soon after an oil change. The vehicle was taken to the dealer approximately 15 times for oil consumption issues. Several oil consumption tests were performed on the vehicle for every 1,000 miles driven; however, the results varied from normal to low oil consumption. The engine had been partially disassembled twice, and pictures were taken and sent to the manufacturer. The manufacturer approved a combustion chamber cleaning to be performed on the vehicle; however, the failure persisted. The contact had spoken with the manufacturer several times and was provided a case number. The manufacturer ultimately denied the request for an engine replacement. The vehicle was not repaired. The failure mileage was 63,547.

NHTSA ODI 11724695

While driving on the interstate at highway speed, my 2017 Hyundai Tucson lost power without any warning lights or prior symptoms. The vehicle experienced an immediate loss of propulsion while I was traveling in traffic, creating a dangerous situation because surrounding vehicles were also moving at highway speed & I had to quicky maneuver the vehicle to the shoulder with no power. The vehicle had approximately 73,861 miles at the time of the failure. After the incident, the vehicle was taken to a Hyundai dealership and diagnosed with a burned exhaust valve requiring replacement of the cylinder head & valve. The estimated cost of repair provided by the dealership was approximately 7550. The vehicle had no prior warning lights or symptoms before the sudden loss of power. A sudden engine failure resulting in loss of propulsion at highway speed presents a serious safety risk to both the driver and surrounding traffic. This was an extremely dangerous failure.

NHTSA ODI 11722719