What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

Just purchased a 2017 Tuscon less than a year ago. September 2022 with 62k miles on it and have had regular maintenance and suddenly low engine oil light came on. Also has a knocking sound. Car now only has 69k miles on it and and no mechanic will even do work on it. Says that car is known for engine issue. there is metal particals in the engine oil and oil is burning at large consumptions. Can not even drive car at this moment.

NHTSA ODI 11535568

In March 2023 I took my car to the dealership for routine oil change and mentioned that I was having to put oil in the car in between oil changes. The dealership said they would send the information to Hyundai and call me with their response but they never called me. On April 14, 2023 I took the car back to dealership after it started rattling, the engine light came on and the car went into limp mode. I left it at the dealership for 2 days for service. I was told to drive it for 1,000 miles and return for oil check But I had to bring it back to dealership before 1,000 miles because it was burning oil again. I left it at the dealership for 1 day for service I was told to drive it for 1,000 miles and bring it back for oil check. On June13, 2023 I brought the car back to the dealership and after waiting for an hour the tech told me he performed the last step in the oil consumption test and that my car was fine. But the car continues to burn oil and rattles. This is a car that I take to the dealership for routine oil changes since I purchased it in 2016. The engine is under warranty and every time I go to the dealership for this issue I get a different response because they know that Hyundai is aware of this issue with this make and model and it seems like nothing is going to be done about it. I continue calling the dealership for an update from Hyundai but they tell me they haven’t gotten a response. It’s obvious nothing is going to be done about this. In the meantime I’m afraid to drive to far, I’m continuously putting oil in the car and my warranty is not being honored. This is so frustrating!

NHTSA ODI 11535629

The Hyundai Tucson 2017 we own experienced excessive oil burning, due to what appears to be a known Hyundai Engine failure which can cause the bearings to fail. My Hyundai Tucson appears to need new bearings which requires a full engine replacement based on how this car is made. This particular model does not have a recall on it however several other Hyundai models do for the very same known issue. This engine could have seized while driving at higher speeds on the freeway making this a serious safety matter. There does not appear to be a clear indicator of this excessive oil burning.The car was not leaking oil, was not smoking, but for some reason it was burning all oil between oil changes ( 3,000 miles). This 2017 engine should be able to go 5k miles between oil changes, however that was not the case. From reading various posts from other Hyundai Tucson owners, this issue is impacting more drivers than might be realized. The safety concern this kind of failure poses needs to be reviewed and someone needs to have Hyundai do the right thing and issue the recall for repair this known engine failure. People shouldn't have to lose their lives to get the right safety attention on this issue.

NHTSA ODI 11535644

There are no warning lights. My car stalls when I go to take off from a stop. It stalled on an interstate. It acts like there is no power if you put your foot on the gas all the way down It will take off eventually or if you put it in park turn it off and back on it will go without histation. This has happened at stop lights as well. I am scared that I will get hit.

NHTSA ODI 11535200

The check engine light started flashing and the vehicle would not go over 25 miles per hour. Thankfully I was pulling into a parking lot when the reduction in speed occurred. If this had happened on the interstate (which I commute on regularly) it could have been extremely dangerous. Hyundai dealership never returned my calls about service, I had the vehicle towed to another service provider (Jensen Tire & Auto) who performed a diagnostic which showed codes P0300/0302/1326/0011. They also said the engine was 2 quarts low on oil and there was no sign of an oil leak. The vehicle mileage was at 74344. I had oil changed at 71579 miles with full synthetic, and at 66230 miles prior to that. There is no sign of oil leak where I park the car. I regularly change my oil and service my car according to the manufacturer recommendation (just not at the dealership). This problem is not on the recall list for this vehicle, yet there are several instances of this posted in online forums. (https://www.carproblemzoo.com/hyundai/tucson/engine-burning-oil-problems.php). This problem is not due to lack of proper care, but to a dangerous defect in the Tuscon 2017 engine that misuses oil and causes a sudden an unexpected decrease in acceleration.

NHTSA ODI 11531908

My truck was stolen so most likely they messed up my ignition. Before this my lights keep going out every time I replace one a different one goes out. Wheel always going out of air and my truck always jerking when driving or breaking. I am a victim of the “Kia and Hyundai” boys in Baltimore city that’s going around stealing people cars.

NHTSA ODI 11530606

Vehicle was called in 2022 for recall #209 and nothing was found. On 07/02/2023 vehicle engine light came on and started flashing. Took to local parts store and diagnostic was performed and showed to be vehicle bearing rod was bad. Vehicle is slow to advance on acceleration.

NHTSA ODI 11530327

This vehicle was maintained exceptionally well! But yet cylinder # 1 went out. No compression.

NHTSA ODI 11530070

I am writing to bring a critical matter to your attention concerning my 2017 Hyundai Tucson. On July 1st, 2021, while driving my vehicle, I encountered a sudden loss of engine power with no prior warning. Concurrently, the engine light illuminated and began flashing, indicating a severe problem. After reaching the AutoZone store located at 720 Dairy Ashford, I promptly explained the situation to their staff, who graciously conducted a diagnostic check on my vehicle. To my astonishment, they informed me that my car had a complete lack of engine oil, and Code #P1326 was being displayed, despite recently undergoing servicing at North Freeway Hyundai for an open recall and at my local Firestone. Both service centers even performed a complimentary inspection, during which no issues were reported regarding the engine oil level. However, I did inform the Firestone location about a noticeable difference in performance before they serviced my vehicle, which was duly noted in the report. This leads me to assume that the engine was displaying signs of damage before my visit to Firestone.

NHTSA ODI 11530115

my 2017 Tucson started using more oil between oil changes back in January/Feb of this year (2023). I took it to the Hyundai dealership I purchased it from & they performed an 'oil test' on it @ that time. It past the test & they told me everything was fine. On Good Friday 4/7/23 I had an oil change, again was told everything looked good & was fine. On Friday 5/12/23 (5 weeks to the day)I was on way home from work, my vehicle started to make a horrible banging noise. Soon as I got home, my husband checked it & vehicle was down 4 quarts of oil. Not one sensor light came on warning me of this either. How in 5 weeks did vehicle consume 4 qrts? I park on pavement and there are ZERO oil puddles under vehicle. I had vehicle towed back to the same dealership, I was told engine was blown and there was nothing they could do for fixing it unless I wanted to pay (no warranty) because I have 117K on vehicle. I also spoke with Hyundai corporate and they told me the same thing. I have a 1.6 GDI engine. That particular one is not recalled (yet) but, it has the EXACT SAME ISSUES as every other Kia and Hyundai that is being recalled. With the complaints & concerns I had with it and its a KNOWN issue for Hyundai motors having this issue, why wasn't I offered a knock sensor to help prevent this? How did vehicle consume 4 quarts in 5 wks & not one warning light came on? How can the dealership/company stand behind faulty vehicles? These are not little fixes and right now, we cant fix ours becuase we cant afford it. We are paying our monthly loan payment on a dead horse, so to speak. I called a lawyer and unfortunately, I was told they cant help me. Someone has to hold these companies accountable for known faulty equipment. I was lucky vehicle didn't catch on fire or it just 'died' and and accident occurred due to it.

NHTSA ODI 11529659

Rapid oil loss and complete engine failure at an intersection. 110,000 miles. Unexceptable.

NHTSA ODI 11529399

My engine failed in my car due to the engine over consuming oil. There is a recall with Hyundai with certain engines consuming to much oil. My cylinder one has completely gone out. Hyundai refuses to fix. It has been down since the end of February early March. The dealership has had my car since April 7

NHTSA ODI 11528834

Engine seized and needs to be replaced, possibly due to bad rod bearing. Was also excessively burning oil and constantly needing to be checked prior to seizing.

NHTSA ODI 11528667

Vehicle has approx. 86,000 miles on it. Engine light came on in the middle of the desert. Was able to get vehicle into Hyundai dealership and they are recommending a new engine (upper engine problem specifically a valve issue; however, cannot guarantee for $8,000 price tag that just fixing the valve would totally fix the problem. Hence, the brand new engine recommendation). Not under manufacturer's warranty due to second ownership. TV commercials & website show first owner warranty info only, not second owner info. Feels misleading on Hyundai's part. Being stranded in the middle of the desert could be life-threatening when engine goes out. I've seen numerous engine complaints on the NHTSA website; however, would like to see an investigation into 2017 Hyundai Tuscon engines and why they are having so many verifiable problems. Dealerships can hide behind the facts that this specific VIN# related engine has not had a recall. (Other 2017 Hyundai Tuscon engines have had recall issues, but our vehicle based on VIN# has not). This should be investigated and changed.

NHTSA ODI 11528565

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an unknown speed, an abnormal knocking sound started with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil level was extremely low. The vehicle was taken to the dealer to service recall NHTSA Campaign Number: 21V727000 (Engine); however, the recall was not related to the failure. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 63,000. The consumer stated that the vehicle was not repaired. The issue still persists, and the oil light never comes on. An oil consumption test from the mechanic was requested and the vehicle is to be checked after 1000 miles. Unfortunately, the oil only lasts approximately 400-600 miles before the engine starts knocking.

NHTSA ODI 11528309

I have had engine problems with this car since I purchased in 2017. These issues range from transmission overheating, water pump replacement, and most recently, the car's engine failed while driving. The vehicle is now with the Hyundai dealer, who confirmed that a new engine replacement is required. My wife, toddler and 6-year old son where in the car when it failed while stopped in traffic. The car has excessive oil burn; therefore, I would purchase and add oil every 2-3 months to ensure oil levels do not reach an unsafe level, on top of regular oil changes. The oil light has never turned on despite these issues. The engine light came on only once after managing to restart the car and struggling to get the car to the Hyundai dealership after numerous start and stops on the way. For a car with less than 100k miles (6 years old), the car is the highest maintenance and poorest quality car I have ever owned. The car is unsafe and I have genuine concerns about other peoples' safety as it relates to the engine in this Hyundai Tucson. Additionally, my wife and I are not aggressive drivers and both have excellent driving records. We always take good care of our vehicles. This car was simply built poorly, as confirmed by the Hyundai dealership after stating that I need engine. I will contact again if Hyundai does not honor the warranty for this vehicle (10 year, 100k mile, original owner).

NHTSA ODI 11528428

Engine needs replacement, possibly due to worn rod bearings. This matches the issue with Hyundai recall #209, which was for approximately 100,000 of the same year Tuscons. However, I was excluded from the recall and Hyundai now will not consider this a recall issue, even though it appears to be the same defect

NHTSA ODI 11527731

Problem with the engine

NHTSA ODI 11527244

Hello, I'm contacting you re: the nationwide Hyundai Oil Consumption issue w/ certain makes & models. I own a 2017 Tuscon w/ just over 56K miles on it. Late last year, we drove my car from our home in Ky to Gatlinburg TN. While we were driving thru Cades Cove, my car acted up, so we found a local repair shop & they looked my car over & determined I needed 4 QUARTS OF OIL added! My car was almost BONE DRY!!! I recently finished my 3 trips to the dealership for the 'oil consumption tests' I'm not sure what was done to my car on each visit, EXCEPT I do know on visit #2, they cleaned my engine/pistons & changed the oil. After that, I drove it aprox 1582 miles & 'lost' 3/4 of a quart of oil. They Hyundai Co seems to think this is acceptable, however, I do NOT!!! NO vehicle should burn/leak/lose that much oil over a 1500 mile trip!!! I got NO resolution regarding this issue, except I was told by my service tech to "keep an eye on the oil & add as needed" ... are you kidding me?? My car runs HORRIBLY & uses alot of gas now ( who can afford THAT??? ) I've owned Hyundai cars since 2006 & ALWAYS LOVED them & the brand, BUT after this, I will NEVER buy another one!!!!

NHTSA ODI 11526812

Engine is still under warranty. Only 70,000 miles on it. Started burning massive amounts of oil leading to acceleration issues and low pressure. No oil light ever came on. We realized it was bone dry, in between intervals of recommended oil change. We filled up and monitored. Car is burning over a quart of oil every 1,000 miles causing unsafe driving conditions and costly repairs that are outside of the recommended maintenance in owner manual. Hyundai dealership refuses to approve oil consumption test. Case management will not return my communication. Car has been in the shop for 5 weeks without an answer. This is happening to thousands of people. People who didn’t realize it early enough are being left stranded with seized engines and Hyundai taking no ownership even though most are under warranty still.

NHTSA ODI 11526320

Driving into work on Friday June 2, 2023 my engine started making a noise that got progressively worse as I got to work. The engine was knocking loudly and I was not comfortable driving it home. I called AAA and had the vehicle towed to a Hyundai Dealership. The car has 77,780 on it. I bought it used in 2019. The engine is no good. No lights no indication of any problems just that horrible noise. I was told because I bought it used the powertrain warranty wouldn't apply. I did buy an extended warranty and am now waiting to see if they will cover the engine. I am now up to $300.00 in "diagnostic" fees. I knew the engine was gone I could have saved my money but of course need to now jump through hoops to see if this will be covered. Not holding my breath I am sure there will be some fine print in which is will be denied. They said that it would cost $15000.00 to put in a new engine. I owe $9000.00 on the car. UNBELIEVABLE!!!

NHTSA ODI 11525818

Car has been hesitating to start this last week, Friday 6/2/23 warning lights came on & air conditioning stopped working. My local Hyundai shop is booked 2 weeks out so I already have an appt for 6/13/23. But on 6/2 I barely made it to a shop close to my home for a diagnostic check. Code P1111 was stored, cleared & retested. It's for fuel pump, circuit was tested & no faults were found & test driven with no return of code. Picked up car on Monday 6/5 with no issues. Tuesday car hesitated to start, 3rd time it started with no issue & no warning light/s. Today 6/7 around noon while I was making a turn the car completely shut off without warning. I've also noted that the oil level is always low, I have to check & put in oil at least every 2 weeks but there doesn't seem to be an oil leak. Also from stop to go at a light for example the car hesitates and then jerks forward. In the past I was told at a Hyundai facility that this is normal because of the dual clutch or something to that fact. The incident today was scary as there were a lot of cars behind me and cars coming towards me. The attached pic of warning lights was from Friday, 6/2/23.

NHTSA ODI 11525915

My car sounded awful when going 30mph. The oil light flickered on and off when sitting still. I took it to 2 mechanics and my engine is shot. I can not safely drive my car. Hyundai can not sell me a new motor because they have discontinued to make a long block motor for my car. My car has very little power and I was lucky enough to make it to work. The mechanics state there is a ton of metal in the engine. I have changed the oil regularly. My car was using oil and I called a dealership the soonest they could get me in was 3 weeks out. I still owe a nice bit of money on my car and now I am having a difficult time finding a 1.6 T engine. No option for a new engine only a re built engine which runs $6,700.00 and has a wait to be shipped.

NHTSA ODI 11525426

Several days ago, my daughter informed me that she heard a grinding noise from the engine while driving the car. I drove the car did not hear a grinding noise but noticed the car had little to no acceleration. Fluid levels were checked and found to be ok. The next day, my daughter told me the check engine light was illuminated and blinking. I checked fluid levels again and drove the car and noticed same engine acceleration issue as the day before. On May 23, scheduled car for service and diagnostic to determine the issue and service technician identified an engine "knock" during diagnostic and recommended I take the Hyundai Tucson to a local Hyundai dealer for service.

NHTSA ODI 11523911

Excessive oil consumption for years now. Up to 2 qts/week based on average driving 700-1000 miles driven per week

NHTSA ODI 11523417