Home · 2017 Hyundai Tucson Fuel Cell · Complaints

What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (983)Crash / fire / injury (41)Engine (516)Transmission & drivetrain (273)Speed control (80)Electrical system (77)Fuel system (65)Brakes (47)Body & structure (40)Lights (15)Latches & locks (14)Engine & cooling (13)

Newest first · 983 complaints · page 39 of 40

Sep 7, 2017Transmission & drivetrain

DUAL CLUTCH TRANSMISSION WILL NOT BACKUP ON A INCLINE. THEY JUST SIT THERE OR COAST FORWARD. HYUNDAI STATES THIS IS NORMAL FOR THE TRANSMISSION AND THERE IS NO FIX FOR THIS ISSUE.

NHTSA ODI 11022048

Sep 6, 2017Transmission & drivetrain

SINCE I BOUGHT THIS 2017 HYUNDAI TUCSON IN OCT, 2016, I'VE HAD ONGOING PROBLEMS WITH THE DCT TRANSMISSION, EVEN AFTER HYUNDAI INSTALLED THEIR "SOFTWARE UPDATE." I'VE VISITED THE DEALER TWICE TO ADDRESS THE PROBLEM, AND PLAN ANOTHER VISIT THIS FRIDAY. HOWEVER, THE LAST SERVICE REP I SPOKE TO SAID, IF I'M "STILL HAVING THESE PROBLEMS AFTER THE SOFTWARE UPDATE, THERE'S REALLY NOTHING ELSE WE CAN DO AT THE DEALERSHIP." THIS ONGOING TRANSMISSION PROBLEM IS A SERIOUS SAFETY ISSUE! THIS WEEK, FOR EXAMPLE, THERE HAVE BEEN TWO INSTANCES WHERE I ALMOST HAD AN ACCIDENT DUE TO THE TRANSMISSION FAILING TO SHIFT AND STALLING, CAUSING DELAYED ACCELERATION. (THE CURRENT MILAGE ON CAR IS 12,559.) ON MONDAY OF THIS WEEK, SEPTEMBER 4, THE CAR SAT IN DRIVEWAY UNTIL ABOUT 3:42PM. (IT WAS 74 DEGREES OUT AND HUMID DAY.) I PULL OUT OF DRIVE WAY AND THE CAR JERKS AS I ACCELERATE. I DROVE TO INTERSECTION OF OLD WHARF RD. AND RT. 6 ON CAPE COD. RT.6 IS A VERY BUSY HIGHWAY, ESPECIALLY ON LABOR DAY. I PULL OUT OF INTERSECTION TO TAKE A LEFT, AND THE CAR TRANSMISSION SUDDENLY FAILS TO SHIFT CAUSING ME TO LOSE SIGNIFICANT SPEED. I BARELY GET OUT IN TIME AS A CAR COMES UP ON ME FROM BEHIND AND ALMOST HITS ME!! I COULD HAVE HAD A SERIOUS ACCIDENT! SIMILARLY, YESTERDAY, SEPTEMBER 6, THE CAR HAS NOT BEEN DRIVEN ALL DAY, THE CAR JERKS AGAIN AS I LEAVE MY DRIVE WAY AND AS I STOP AND TURN ONTO OLD WHARF RD. I GO TO A LOCAL STORE ON RT. 6 HIGHWAY ABOUT 1 MILE AWAY. AS I'M LEAVING STORE, I ACCELERATE FAST GET GET ON HIGHWAY. THERE IS A CAR COMING. MY CAR SUDDENLY LOSES POWER AGAIN DUE TO FAILURE TO SHIFT AND I AM ALMOST HIT BY THE CAR AS I GET ON THE HIGHWAY! I DO NOT FEEL SAFE IN THIS VEHICLE!! HYUNDAI'S ATTEMPTS TO FIX THIS DCT TRANSMISSION PROBLEM IS NOT WORKING! SOMETHING HAS TO BE DONE ABOUT IT SOON BEFORE INDIVIDUALS OR FAMILIES GET SERIOUSLY INJURED!

NHTSA ODI 11021771

Aug 22, 2017Transmission & drivetrain

I PURCHASED A 2017 HYUNDAI TUCSON DECEMBER 2016. THE FOLLOWING CAMPAIGNS ARE ON MY VEHICLE AND HUNDREDS OF THOUSANDS OF OTHER HYUNDAI'S: MFR CAMPAIGN/SAFETY RECALL NOTICE: T1B MANUFACTURER CAMPAIGN ID: T1B 2016-17 TUCSON DCT CONTROL LOGIC UPDATE I TOOK MY VEHICLE TO HYUNDAI ON JUNE 28TH FOR THIS RECALL. RIGHT AWAY I NOTICED A CHANGE IN HOW THE VEHICLE DROVE. HOWEVER NOT EVEN A MONTH LATER THE VEHICLE STARTED DRIVING LIKE IT DID PRIOR TO THE "FIX". A COMPLETE STOP TO ACCELERATION IS NOT SMOOTH, THE VEHICLE JERKS EXTREMELY HARD AND SOMETIMES DOESN'T RESPOND. OTHER TIMES IT DOESN'T REAPOND AND THEN ALL OF A SUDDEN THE VEHICLE TAKES OFF. TRYING TO ACCELERATE TO MERGE ONTO THE FREEWAY OR INTO ANY FLOW OF TRAFFIC IS ALMOST IMPOSSIBLE WITHOUT A CLOSE CALL WITH ANOTHER VEHICLE. THIS CAR IS UNSAFE AND SCARY TO DRIVE. NOT TO MENTION DRIVING IN STOP AND GO TRAFFIC HAS BECOME A "WHEN WILL I CAUSE AN ACCIDENT" MOMENT BECAUSE OF THE STOP TO ACCELERATION LAG, JERK AND THEN RANDOM ACCELERATION WHICH ALMOST REDLINES. I HAVE NEVER BEEN IN A CAR ACCIDENT AND I CAN TELL YOU THIS VEHICLE IS UNSAFE FOR ALL THOSE ON THE HIGHWAY, INCLUDING MYSELF AND THE VEHICLE HAS BECOME A COMPLETE NUISANCE TO DRIVE. MY UNDERSTANDING IS HYUNDAI HAS CLAIMED THEY HAVE FIXED THIS ISSUE WITH A SIMPLE UPDATE, AND THE 2017S SHOULD BE OKAY, HOWEVER THE WAY MY VEHICLE DRIVES WOULD ARGUABLY DISAGREE AND PROVE THAT TO BE WRONG. HYUNDAI NEEDS TO OPEN A FULL RECALL OF THESE VEHICLES UNTIL THE PROBLEM IS RESOLVED BEFORE PEOPLE GET KILLED BECAUSE OF IT. IF NOT THOSE DEATHS WILL BE ON HYUNDAIS HANDS.

NHTSA ODI 11019020

Aug 4, 2017Transmission & drivetrain

VEHICLE WON'T ACCELERATE FROM A STOP. WHEN STOPPED AND THE GAS PEDAL IS DEPRESSED, ACCERATION IS EXTREMELY SLOW AND AFTER 3-5 SECONDS OF DEPRESSING THE PEDAL, THE VEHICLE WILL FINALLY ACCELERATE AS NORMAL. IT OCCURS WITH AND WITHOUT AIR CONDITIONING ON. THIS HAS HAPPENED WHILE PULLING INTO TRAFFIC AND IS A DANGEROUS SITUATION.

NHTSA ODI 11012727

Aug 4, 2017

DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS THE SUV HAS STALLED OR HESITATED WHEN TRYING TO ACCELERATE, RPM GO UP BUT NOT THE SPEED . ONCE ON I-20 AND OTHER TIMES IN THE CITY, IN MOTION AS WELL AS TAKING OFF FROM A STOP. PROBLEM HAS BEEN REPORTED TO THE HYUNDAI SERVICE DEPT. FEAR OF GETTING HIT BY OTHER DRIVERS .

NHTSA ODI 11012728

Aug 3, 2017Engine

ON SEVERAL OCCASIONS THE DUAL CLUTCH SYSTEM HAS FAILED TO ENGAGE. IT OCCURS WHEN I AM STOPPED AND PRESS THE PEDAL TO ACCELERATE THE CAR. THE CAR FEELS AS THOUGH IT IS GOING TO STALL AND DOES NOT MOVE FORWARD. THIS HAS PUT ME IN DANGEROUS SITUATIONS WHEN I BELIEVE I HAVE ENOUGH TIME TO TURN, BUT WHEN THE CAR DOES NOT RESPOND, MY TIME AVAILABLE TO TURN IS REDUCED. I REPORTED THIS TO THE DEALER AND THEY INDICATED THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS BEHAVIOR AND IT IS THE NATURE OF A DUAL CLUTCH TRANSMISSION. THE SERVICE MAN SAID THAT IT TAKES TIME FOR THE COMPUTER TO DETERMINE WHAT IT IS GOING TO DO NEXT AND I NEED TO GIVE IT THAT TIME.

NHTSA ODI 11012478

Jul 27, 2017Engine

THE CAR HAS DIFFICULTY ACCELERATING AND THEN WILL NOT GO IN REVERSE.

NHTSA ODI 11011144

Jul 26, 2017Transmission & drivetrain

AS REPORTED BY SOME OTHERS, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WHEN I PRESS ON THE ACCELERATOR, THE RPM'S REV UP TO OVER 4000, BUT THE VEHICLE BARELY MOVES FORWARD FOR ABOUT 5 SECONDS. THIS SEEMS TO HAPPEN DURING PERIODS OF HIGH OUTSIDE TEMPERATURES AND ONLY SPORADICALLY. THIS DESCRIBES THE EXACT SAME CONDITIONS THAT HYUNDAI RECALLED THE 2016 TUCSONS FOR IN SEPTEMBER OF 2016. THIS IS WHAT HYUNDAI SAID THEN: "HYUNDAI SAYS THE TRANSMISSION CLUTCH APPLICATION LOGIC CAN CAUSE A DELAYED ENGAGEMENT OF THE TRANSMISSION WHEN TAKING OFF FROM A STOP." WHEN I'VE TAKEN THE VEHICLE IN FOR SERVICE, THE TECHNICIANS SAY THAT THEY CAN'T REPLICATE THE CONDITION, SO THEY CANNOT PULL A CODE AND FIND A PROBLEM. THIS IS A VERY DANGEROUS PROBLEM WHEN "STUCK" IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MERGE ONTO A HIGHWAY OR INTERSTATE. I HAVE EXPERIENCED BOTH SITUATIONS AND IT IS NOT SAFE!

NHTSA ODI 11010880

Jul 19, 2017Electrical systemEngine

HESITATION ON ACCELERATION, DUAL CLUTCH TRANSMISSION. REPORTED PROBLEMS WITH THE 2016 TUCSON. MY VEHICLE IS A 2017 TUCSON SE PLUS, THE PROBLEMS ARE THE SAME AS PREVIOUSLY REPORTS REGARDING THE 2016 MODEL. THE EXISTING RECALL NEEDS TO BE BROADENED TO INCLUDE 2017'S. PLUS, I UNDERSTAND THE COMPUTER SOFTWARE UPGRADE DOES NOT GUARANTEE A PERMANENT REPAIR. VERY DANGEROUS. MY CAR WAS PURCHASED IN MAY OF 2017 AND HAS LESS THAN 1300 MILES. THE PROBLEM WAS FIRST DISCOVERED TODAY WHILE DOING DAILY ERRANDS.

NHTSA ODI 11006474

Jul 18, 2017Transmission & drivetrain

2017 HYUNDAI TUSCON AWD LIMITED PURCHASED IN MARCH 2017, CURRENTLY 6000 MILES ON VEHICLE. THE DUAL CLUTCH TRANSMISSION (DCT) HUNTS FOR CORRECT GEARS ON OCCASION CREATING HESITATIONS AND STALLING EFFECTS. SEVERAL TIMES (AS MANY AS 10+), STARTING FROM A DEAD STOP AT A LIGHT, THE CAR WILL BEGIN FORWARD PROGRESS WITH NORMAL DEPRESSION OF GAS PEDAL. POWER TO THE WHEELS WILL THEN COMPLETELY VANISH FOR MOMENTS OF TIME (1-2 SECONDS) THEN THE CAR WILL EVENTUALLY MOVE FORWARD AGAIN. I'VE ALMOST BEEN REAR ENDED TWICE DUE TO THIS. I AM LUCKY TO NOT HAVE BEEN T-BONED WHEN CROSSING NON-LIT BUSY INTERSECTIONS. TYPE OF GASOLINE USED (REGULAR OR PREMIUM), DRIVE MODES (STANDARD OR SPORT), HARD DEPRESSION OF PEDAL OR SOFT DEPRESSION OF PEDAL, NOTHING SEEMS TO COINCIDE WITH THE THESE RANDOM OCCURRENCES. THIS IS NOT THE TYPICAL WAY A DCT SHOULD OPERATE. I HAVE DRIVEN VW DCT VEHICLES FOR YEARS AND HAVE NEVER HAD THESE EXTREMELY SCARY HESITATION MOMENTS WITH THEM.

NHTSA ODI 11006170

Jul 16, 2017Transmission & drivetrain

NO OR MINIMAL FORWARD MOVEMENT WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION (IN AUTOMATIC). THE OPERATOR MUST DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR BEFORE THERE'S ANY ACCELERATION (AND GETTING HIGH RPMS). IT ALMOST FEELS LIKE THE VEHICLE IS ATTEMPTING TO MOVE FORWARD IN THE WRONG GEAR - THERE'S NO POWER/TORQUE. THIS SITUATION OCCURS FREQUENTLY AND IS MOST DANGEROUS WHEN DRIVING THROUGH AN INTERSECTION FROM A FULL STOP - ESPECIALLY WHEN ATTEMPTING A LEFT-HAND TURN WITH ONCOMING TRAFFIC (BUT NOT LIMITED TO TURNS). THE VEHICLE SLOWS ALMOST TO A STALL. THESE SYMPTOMS OCCUR IN ALL 3 DRIVE MODES: ECO, STANDARD, AND SPORT. HOWEVER, I HAVE NEVER EXPERIENCED THESE SYMPTOMS AT NIGHT OR LEAVING A GARAGE IN THE MORNING. IT APPEARS TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING IN THE SUN FOR A LONG PERIOD, I.E, WHEN THE AMBIENT TEMPERATURE OF THE VEHICLE IS HOT. I LIVE IN ARIZONA. AS ADDED CONTEXT, IT SHOULD BE NOTED THAT THIS IS MY 3RD HYUNDAI TUCSON SE. THE PREVIOUS MODELS WERE 2010 AND 2013. I NEVER EXPERIENCED THESE SYMPTOMS WITH THOSE EARLIER MODELS. I HAVE 3000+ MILES ON THE VEHICLE AND HAVE MORE OR LESS EXPERIENCED THE SAME SYMPTOMS SINCE THE VEHICLE WAS NEW.

NHTSA ODI 11005559

Jul 15, 2017

THE ENGINE HESITATES, JUMPS, ALMOST STALLS OR REVS LIKE A MANUAL TRANSMISSION WHEN YOU ARE STARTING FROM A STOPPING POSITION OR AT LOWER SPEEDS (LESS THAN 45 MPH). THERE HAVE BEEN VERY SCARY SITUATIONS WHERE PULLING OUT FROM A STOP SIGNS WITH ADEQUATE TIME WITH ANY OTHER CAR EXCEPT FOR THIS VEHICLE BECAUSE YOU DON'T KNOW IF THAT'S GOING TO BE THE TIME IT HESITATES OR WON'T ACCELERATE WHEN YOU PRESS ON THE GAS. THIS C

NHTSA ODI 11005465

Jul 11, 2017Speed control

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO TURN RIGHT FROM A COMPLETE STOP, THE VEHICLE HESITATED AND FAILED TO ACCELERATE FOR SEVERAL SECONDS. THE FAILURE LATER RECURRED WHILE THE CONTACT WAS TURNING LEFT. THE VEHICLE WAS TAKEN TO RTE 2 HYUNDAI (743 N MAIN ST, LEOMINSTER, MA 01453), BUT THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO BACK TO THE GENERAL MANAGER AT RTE 2 HYUNDAI. THE APPROXIMATE FAILURE MILEAGE WAS 5,524. UPDATED 08/29/17*LJ *CN

NHTSA ODI 11004250

Jul 10, 2017Engine

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AUTOMATICALLY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER (CLAY HYUNDAI LOCATED AT 391 PROVIDENCE HWY, NORWOOD, MA 02062; (844) 464-3563) WHERE IT WAS STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE RECURRED SEVERAL OTHER TIMES. ALSO, WHILE AT A STOP SIGN ON A HILL, THE ENGINE STALLED WITHOUT WARNING AND THE VEHICLE ROLLED BACK. THE CONTACT APPLIED THE BRAKES. THE VEHICLE RESTARTED AUTOMATICALLY AND RETURNED TO NORMAL. YESTERDAY, WHEN THE CONTACT PULLED INTO THE PARKING LOT, THE ENGINE STALLED AND ROLLED FORWARD WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

NHTSA ODI 11004060

Jul 8, 2017Visibility & wipers

THE REAR HATCH GLASS HAS A DESTINATION LINE ABOUT 2 INCHES DOWN FROM THE TOP OF GLASS THAT RUNS THE FULL WIDTH OF THE GLASS. THE DEALERSHIP HAS REPLACED IT 2 TIMES AND ALL HAVE THE SAME DEFECT. AFTER THE SECOND GLASS REPLACED I TOOK IT TO A GLASS SHOP. THEY VERIFIED IT HAS DEFECT LINE IN GLASS. DEFECT PRESENT AT ALL TIMES.

NHTSA ODI 11003821

Jul 3, 2017

WE PURCHASED A 2017 TUSCON LIMITED AWD WITH A DUAL CLUTCH TRANSMISSION. SINCE WE'VE HAD THIS SUV IT HAS THIS PROBLEM. I HAD MENTIONED IT TO THE DEALER AND I FINALLY TOOK IT IN TO HAVE THEM LOOK AT IT. FROM A STOP ESPECIALLY ON A HILL AND TURNING THE SUV HESITATES THEN KICKS IN AND HESITATES AGAIN, SENDING ME FORWARD IN MY SEAT. I HAVE TO BE EXTREMELY CAUTIOUS WHEN TAKING OFF FROM A STOP THE VEHICLE HESITATES SO BADLY I'M AFRAID I'M GOING TO BE HIT. BOTTOM LINE I DON'T FEEL SAFE IN MY VEHICLE. I TOOK THE TUSCON BACK TO THE DEALER AND THEY SAY IT'S EXPECTED BEHAVIOR FOR THE DUAL CLUTCH TRANSMISSION. THEIR ADVICE IS TO DRIVE IN SPORTS MODE ALL OF THE TIME AND NOT IN THE ECONO MODE. ECONO IS THE DEFAULT MODE AND (IS USED TO SAVE ON GAS) NOT SPORT SO I HAVE TO MAKE SURE I TURN IT ON EVERY TIME I START THE CAR AND THERE IS NO WAY TO DEFAULT IT TO SPORTS. MY QUESTION IS WHY SHOULD I HAVE TO DRIVE IN SPORTS MODE TO FEEL SAFER. I PURCHASED THE CAR NEW AND HAVE HAD THIS PROBLEM SINCE WE PURCHASED IT. I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A VERY COMMON PROBLEM WITH THE DUAL CLUTCH TRANSMISSION, I'VE SEEN SEVERAL COMPLAINTS WITH THE 2017 AS WELL.

NHTSA ODI 11002898

Jun 29, 2017Transmission & drivetrain

STOPPED AT A TRAFFIC LIGHT. WHEN LIGHT TURNED GREEN, GAS PEDAL WAS PUSHED AND THE CAR WOULD NOT MOVE MUCH AT ALL. THE VEHICLE WAS IN DRIVE AND THE RPM'S INCREASED BUT THE CAR WOULD NOT ACCELERATE UP TO ANY SPEED.

NHTSA ODI 11002366

Jun 28, 2017Speed control

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A STOP SIGNAL, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND WAS BACK TO NORMAL AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, HATFIELD HYUNDAI LOCATED AT 1400 AUTO MALL PKWY, COLUMBUS, OH 43228; (855) 627-7144, AND WHERE THE DEALER INFORMED THAT THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 844-462-5557. THE MANUFACTURER STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE GARAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. APPROXIMATELY THE FAILURE MILEAGE WAS 1,200.

NHTSA ODI 11001859

Jun 25, 2017Transmission & drivetrain

AS OTHERS HAVE NOTED, THE DCT SEEMS TO HAVE A SEVERE PROBLEM WHEN TRYING TO QUICKLY ACCELERATE FROM A STOPPED POSITION. THE CAR WILL GENERALLY CREEP FORWARD A FEW FEET AT A VERY SLOW CRAWL OF 1-2 MPH, BUT WILL NOT ACTUALLY TAKE OFF UNTIL 3-5 SECONDS INTO PUSHING THE PEDAL. THIS BEHAVIOR OF THE CAR CAN CAUSE YOU TO BE OUT IN ONCOMING TRAFFIC FOR UPWARDS OF 5-7 SECONDS OR LONGER. THIS IS A VERY SEVERE SAFETY ISSUE AS A CAR SHOULD NEVER HAVE A DELAY IN ACCELERATION OF MORE THAN 1-2 SECONDS LET ALONE 5 OR MORE. I HAVE BEEN IN SEVERAL NEAR ACCIDENTS DUE TO HIS WHEN TRYING TO MAKE LEFT HAND TURNS ON BUSY STREETS APPEARING AS I AM INTENTIONALLY CREEPING INTO ONCOMING TRAFFIC LIKE I WANT TO HAVE AN ACCIDENT AND NOT MOVING. I HAVE TAKEN THE CAR TO THE DEALER AND ONE OF THE SERVICE INDIVIDUALS STATED TO ME THIS IS A KNOWN PROBLEM, BUT THERE IS NO FIX. HE SUGGESTED REPROGRAMMING THE TCM (I WILL BE MAKING AN APPOINTMENT TO DO THIS WHEN I HAVE TIME TO LEAVE THE CAR), BUT HE DID TELL ME HE HAS NOT SEEN MUCH SUCCESS WITH THE REPROGRAMMING OR THAT THERE MIGHT BE IMPROVEMENT FOR A SHORT PERIOD OF TIME WITH RETURN OF THE ISSUE. MY WIFE WILL NOT EVEN DRIVE THE CAR BECAUSE SHE HAS NO TRUST THAT SHE WILL NOT GET KILLED IN OUR AREA WITH BUSY STREETS. MY FATHER OWNS A REPAIR SHOP IN ANOTHER AREA OF OUR STATE AND WE ARE RECOMMENDING TO ANYONE TO STAY AWAY FROM ANY OF THE HYUNDAI VEHICLES AT THIS TIME AS THE COMPANY DOES NOT APPEAR TO CARE ABOUT SAFETY IF THIS IS A KNOW ISSUE WITHOUT A SOLUTION.

NHTSA ODI 11001229

Jun 17, 2017Transmission & drivetrain1 injury

THE DUAL-CLUTCH TRANSMISSION IS INCREDIBLY DANGEROUS, AS IT HAS AN EXTREME DELAYED ACCELERATION WHEN COMING OFF A COMPLETE STOP OR JUST INTERMITTENTLY WHILE DRIVING, IN WHICH THE ENGINE WILL REDLINE IN RPM. PARKING LOTS ARE ABSOLUTE MISERY AS WELL, AS THE VEHICLE JERKS HEAVILY AT LOW SPEEDS. ANOTHER SHOCKING ISSUE WITH THIS TRANSMISSION IS THAT IT WILL PROPEL THE CAR FORWARD 3-5 MPH EVEN WITHOUT PRESSING THE GAS PEDAL AND GOING UP A HILL. IT'S HARD TO BELIEVE THAT THIS TRANSMISSION IS LEGAL TO SELL TO CAR BUYERS AND I HOPE THE NHTSA TAKES FURTHER ACTION AGAINST HYUNDAI. I'VE ONLY OWNED THIS VEHICLE LESS THAN 2 WEEKS AND I'M GOING TO BE OUT THOUSANDS OF DOLLARS, AS I CAN'T DRIVE THIS VEHICLE. I'M CURRENTLY SEARCHING FOR THE BEST OPTION OF REMEDIATION; PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. I TRULY HOPE HYUNDAI DOES NOT GET AWAY WITH RELEASING SUCH A DANGEROUS PRODUCT INTO THEIR VEHICLES.

NHTSA ODI 10995663

Jun 16, 2017Transmission & drivetrainSpeed control

VEHICLE HESITATES AFTER STOP OR VERY LOW SPEED. ACCELERATOR FAILS TO ENGAGE WITH A MULTII SECOND DELAY THAT IS ESPECIALLY DANGEROUS MAKING LEFT TURNS WITH ONCOMING TRAFFIC. NHTSA NOW HAS OVER A DOZEN OF THIS SAME COMPLAINT FROM ALL AROUND THE COUNTRY. IT'S TIME FOR A RECALL! THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM THAT NEEDS IMMEDIATE ATTENTION. LET'S NOT WAIT UNTIL WE START TO SEE DEATHS ATTRIBUTED TO THIS.

NHTSA ODI 10995453

Jun 5, 2017Transmission & drivetrainFuel system

AFTER STOPPING THE VEHICLE DOES NOT RESPOND TO THE GAS PEDAL, SEVERE LAG. I HAVE ALMOST BEEN IN 3 ACCIDENTS IN 2 WEEKS, I AM ON BLOOD THINNERS SO THIS PRESENTS A LIFE THREATENING ISSUE FOR ME, I AM PURSUING ALL COMPLAINT OPTIONS AND LOOKING FOR A FULL REFUND. THE CAR IS ONLY 2.5 WEEKS OLD AND HAS LESS THAN 100 MILES ON IT. THE PROBLEM IS INTERMITTENT SO YOU CAN NEVER BE SURE WHEN IT IS GOING TO HAPPEN.

NHTSA ODI 10993196

May 19, 2017Transmission & drivetrainEngine

THE VEHICLE HAS A DRIVE-BY-WIRE SYSTEM CONTROLLING THE THROTTLE AND THE 7-SPEED DUAL-CLUTCH TRANSMISSION. IN CERTAIN CIRCUMSTANCES, THE THROTTLE PEDAL HAS NO EFFECT ON THE THROTTLE WHATSOEVER. IT HAPPENS MOST IN 'ECO' MODE, BUT STILL HAPPENS IN 'SPORT' MODE, ALWAYS AT A RELATIVELY LOW SPEED (WALKING PACE) OR WHEN ACCELERATING FROM A STOP. THE VEHICLE HAS HAD ONE FIRMWARE UPDATE (AT ABOUT 3K MILES?) WHICH DID MINIMIZE THE PROBLEM SOMEWHAT, BUT DIDN'T ELIMINATE IT. AT 7,900 MILES THE PROBLEM SEEMS TO BE GETTING WORSE, AND THE DEALER SAYS THERE ARE NO NEW FIRMWARE UPDATES THEY ARE AWARE OF. I AM CONCERNED BECAUSE MANY TIMES, WHEN IN SLOW OR STOP-AND-GO TRAFFIC, I'VE NEEDED TO ACCELERATE AND THE VEHICLE SIMPLY WOULDN'T DO IT FOR WHAT FELT LIKE FOREVER, BUT WAS PROBABLY ONLY A SECOND OR TWO. WHEN THE VEHICLE FINALLY DID START TO MOVE, IT JUMPED FORWARD AT FULL THROTTLE. THE SERVICE WRITER AT THE DEALERSHIP SAYS THIS IS A COMMON COMPLAINT, AND THAT OTHER CUSTOMERS HAVE ALSO COMPLAINED, SPECIFICALLY, ABOUT TRYING TO PULL OUT OF THEIR DEALERSHIP ONTO A BUSY STREET AND HAD THEIR VEHICLE SIMPLY REFUSE TO ACCELERATE. ON JUST ONE OCCASION, THE VEHICLE ACCELERATED AT FULL THROTTLE UP TO THE ENGINE'S REDLINE, WITHOUT MY FOOT ON THE THROTTLE! AS BAD AS IT IS, I EXPECT THAT THERE HAVE BEEN ACCIDENTS CAUSED BY THIS PROBLEM.

NHTSA ODI 10990560

Mar 6, 2017Transmission & drivetrainSpeed control

VEHICLE HESITATES WHEN ACCELERATING FROM A SLOWED OR STOPPED PACE (I.E. STOP AND GO TRAFFIC, MAKING LEFT HAND TURNS). WHEN THE GAS PEDAL IS PRESSED TO GO AGAIN, NOTHING HAPPENS. THEN THE VEHICLE SLOWLY SHIFTS INTO TRAFFIC BEFORE FINALLY ACCELERATING. SCARY STUFF WHEN CARS ARE COMING AT YOU. THE ISSUE IS INTERMITTENT. THE CAR ALSO IDLES WITH 'JUMPS' OR 'STUDDERS' OCCASIONALLY WITH SIMILAR DRIVING CONDITIONS. THIS IS THE SPORT MODEL, 1.6T, AWD. THE VEHICLE IS NOT IN SPORT MODE WHEN INCIDENTS HAVE OCCURRED.

NHTSA ODI 10958914

Mar 2, 2017Fuel system

MY VEHICLE IS UNPREDICTABLE WHEN SHIFTING OR ACCELERATING. I HAVE HAD IT LOOSE ALL POWER WHEN TRYING TO ACCELERATE WHEN PULLING INTO TRAFFIC. ALSO IT SEEMS TO GO INTO A NEUTRAL STATE SOMETIMES OR DOES NOT SHIFT PROPERLY AND RUNS THE RPMS HIGH AND SHIFTS UP AND DOWN BEFORE CATCHING THE RIGHT GEAR. I HAVE ALREADY HAD AND UPDATE AT THE DEALERSHIP AND WAS TOLD THAT THERE WOULD MOST LIKELY BE MORE AND THAT IT'S LIKE HAVING A MANUAL TRANSMISSION THAT GOES INTO NEUTRAL BY ITSELF AND TO JUST BE AWARE THIS COULD HAPPEN. NOT COMFORTING TO ME. I HAVE ALSO HAD PROBLEM WITH ANY ACCELERATION WHEN IN REVERSE BEING SLUGGISH OR NOT MOVING A COUPLE OF TIME.

NHTSA ODI 10957992

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Working with the data? Download all 983 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Hyundai Tucson Fuel Cell verdict →