Home · 2017 Hyundai Tucson Fuel Cell · Complaints

What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (983)Crash / fire / injury (41)Engine (516)Transmission & drivetrain (273)Speed control (80)Electrical system (77)Fuel system (65)Brakes (47)Body & structure (40)Lights (15)Latches & locks (14)Engine & cooling (13)

516 of 983 complaints match · Engine · clear filters · page 19 of 21

Sep 10, 2020Engine

THE TURBO WENT OUT OF IT AND THE DEALERSHIP SAID IT NEEDED A WHOLE NEW ENGINE WE TOOK IT TO ANOTHER PLACE TO GET SECOND OPINION AND THEY SAID IT NEEDED A NEW TURBO, WE PUT THAT ON A YEAR AGO AND NOW ITS BAD AGAIN. WHEN DRIVING IT WE NOTICED IT KEPT LOOSING POWER, FIRST TIME WAS IN THE FALL OF 2019 AND JUST NOW ITS STARTED THE SAME THING LOOKING POWER AND ENGINE CODE WITH TURBO

NHTSA ODI 11354159

Sep 2, 2020Transmission & drivetrainEngineFuel system

BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11352689

Jul 20, 2020Engine

SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.

NHTSA ODI 11340446

Jul 2, 2020Engine

FEB 2020 DRIVING ON INTERSTATE 70 ENGINE SEIZED WITH OIL SPRAYING OUT THE BOTTOM OF THE CAR WITH NO WARNING (LIGHT) OF ISSUE FROM THE VEHICLE. VEHICLE TOWED TO DEALERSHIP. VEHICLE HAS UNDER 50,000 MILES. WARRANTY DID NOT COVER ENGINE ISSUE (APPEALED 3X'S) PAID OUT OF POCKET FOR A NEW SHORT BLOCK ENGINE. HAVE NOT DRIVEN MUCH DUE TO QUARANTINE COVID-19 & EMPLOYEE CUT BACKS AT THE DEALERSHIP. RECENTLY (TODAY) RETURNED FROM A SHORT A TRIP (APPROX 150 MILES ON PA TURNPIKE) WITH OIL SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AGAIN. LUCKILY, THE ENGINE DID NOT SEIZE THIS TIME BUT IT WOULD HAVE IF I KEPT DRIVING. REGARDLESS, IT IS VERY DANGEROUS & UNSAFE. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE. WILL NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL NEVER RECOMMEND THIS SO CALLED 'SAFE' VEHICLE TO ANYONE. *TR

NHTSA ODI 11337268

Apr 9, 2020EngineFuel system

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.

NHTSA ODI 11320689

Mar 18, 2020Engine

MY HYUNDAI TUCSON HAS APPROXIMATELY 67000 MILES ON IT. I HAD IT IN PRIOR TO WARRANTY EXPIRING FOR ENGINE NOISE. I WAS TOLD NOISE WAS NORMAL.ANS NO SERVICE NEEDED. I HAD THE NEXT ROUTINE OIL CHANGE AND NO ISSUES NOTED. I CHECKED MY OIL 2 DAYS AGO AND I ROUTINELY DO AND IT WAS REGISTERING NO OIL ON DIPSTICK. I HAVE NO OIL LEAKED ON DRIVEWAY OR CLIENTS DRIVES WHERE I PARK DAILY. I OUT OIL IN AND IMMEDIATELY TAKE TO DEALERSHIP. THEY CALLED LATER TO ASK.IF I HAD PURCHASED A EXTENDED WARRANTY? WHY ASK THIS? THEN SAID THEY WOULD CALL ONCE THEY KNEW THE ISSUE. THEY CALLED LATER TO LET ME KNOW I HAD METAL SHAVINGS IN MY ENGINE AND IT WOULD NEED REPLACEMENT. I WAS VERY UNHAPPY. THEY TOLD ME THEY WOULD SUBMIT FOR A "GOODWILL" REPAIR FROM HYUNDAI. THEY CAME BACK THEY WILL PAY 90% OF THE SHORT BLOCK ONLY. I LET THEM KNOW I WAS NOT HAPPY WITH THIS AND THEY WILL TRY FOR MORE COVERAGE SINCE IT WILL NEED MORE THAN THE SHORT BLOCK. I ASKED THE TYPE OF ENGINE IN THE CAR AND CAN NOT GET A DIRECT ANSWER. ALL THESE ISSUES ARE ONCE FOUND IN THE RECALLED MODELS. I FEEL I HAVE DONE EVERYTHING AS A CONSUMER TO KEEP MY CAR IN GOOD RUNNING ORDER. THIS ENGINE ISSUES WITH HYUNDAI NEED ADDRESSED IN FULL. WE ALL.NEED RELIABLE VEHICLES TO WORK AND WITH THE COSTS OF VEHICLES TODAY THEY SHOULD BE SAFE AND RELIABLE. THIS CAR HAS ALSO BEEN HAVING THE ACCELERATION PROBLEMS NOTES BY MANY OTHERS. YOU PRESS THE GAS PEDAL AND GO NOWHERE. THEN IT FINALLY DECIDES TO GO.

NHTSA ODI 11318535

Feb 13, 2020Transmission & drivetrainEngine

WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS COULD BE A TRANSMISSION PROBLEM. THIS HAPPENS ALL THE TIME.

NHTSA ODI 11309077

Feb 3, 2020Engine

EVERY TIME I ACCELERATE, THE ENGINE HESITATES. WHEN CAR IS COLD OR WARM. THE FIRST WEEK I HAD IT I THOUGHT MAYBE IT WAS DUE TO A SMALLER "FUEL EFFICIENT" ENGINE, WHICH I HAD NEVER HAD UNTIL I BOUGHT THIS VEHICLE 9 MONTHS AGO. NOW IT IS A HUGE AND CONSISTENT ISSUE, I FEEL UNSAFE AND LIKE I CANNOT GET OUT OFF THE WAY IF NEEDED. IT CHUGS FOR A SECOND OR TWO AND THEN ACCELERATES. SOMETIMES IT ACCELERATES ABRUPTLY. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS DRIVEN.

NHTSA ODI 11306798

Jan 20, 2020Transmission & drivetrainEngine

WHEN YOU FIRST STEP ON GAS CAR BUCKS LIKE IT IS GOING TO STALL.HAPPENS WHEN YOU FIRST START CAR AND WHEN AT RED LIGHT AND IT TURNS GREEN YOU GIVE IT GAS AND IT START TO BUCK.THANK YOU MINDY

NHTSA ODI 11300411

Jan 14, 2020Transmission & drivetrainEngine

CAR STALLS AND HESITATES AT STOPS AND ACCELERATION.. LACK OF ACCELERATION FROM STOP OR SLOWING DOWN. LACK OF POWER AT CRUCIAL DRIVING PERIODS. CONDITION CREATES DANGEROUS CIRCUMSTANCES.

NHTSA ODI 11299301

Jan 11, 2020Engine

HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11298600

Jan 6, 2020Transmission & drivetrainEngine

LOSES POWER(LAG) WHEN ACCELERATING AFTER A STOP. TURNING AT A STOP LIGHT THERE WAS A LAG FOR A COUPLE SECONDS. ALSO WHEN ACCELERATING WHILE GOING UP A HILL THERE WAS A POWER LAG EXPERIENCED.

NHTSA ODI 11297525

Dec 31, 2019EngineFire1 injury

TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 20-25 MPH DOWN A ROAD PREPARING TO MERGE, THE VEHICLE STALLED AND CONTINUED TO ROLL FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT NOTICED WHITE SMOKE AND STOPPED THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE CONTACT GATHERED SOME OF HER BELONGINGS AS THE SMOKE TURNED GRAY AND GOT 20 FEET AWAY FROM THE VEHICLE. THERE WERE FLAMES NOTICED COMING FROM UNDER THE HOOD. A BYSTANDER ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER MEANWHILE THE FIRE DEPARTMENT ARRIVED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED POST TRAUMATIC STRESS DISORDER DUE TO THE INCIDENT. A POLICE REPORT WAS FILED. THE CONTACT ALSO MENTIONED THAT HER CHILD WOULD RIDE IN THE REAR OF THE VEHICLE AND THE SAFETY SEAT WAS DESTROYED DURING THE FIRE. THE CHILD WAS NOT PRESENT AT THE TIME OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) BY ROUTE 2 HYUNDAI DEALER (743 NORTH MAIN STREET, LEOMINSTER, MA 01453, (978) 534-9999) IN MAY OF 2019 DUE TO THE INITIAL FAILURE IN JANUARY OF 2019 WHERE THE ENGINE BLEW UP. THE DEALER REPLACED THE ENGINE, BUT THE FAILURE REOCCURRED WHICH LEAD TO THE ENTIRE VEHICLE CATCHING ON FIRE MOST RECENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11292362

Dec 16, 2019Engine

ENGINE LIGHT ON AFTER SIX TRIPS TO THE DEALERSHIP TO REPAIR THE SAME PROBLEM.

NHTSA ODI 11289334

Nov 19, 2019Transmission & drivetrainSpeed controlEngine

CAR ENGINE/TRANSMISSION STALLS, LAGS,HESITATES, JUMPS AND CHUGS WHEN GAS IS PRESSED FROM A STOPPED POSITION OR IN SLOW STOP AND GO TRAFFIC. WHEN PRESSING ON THE GAS PEDAL THE ENGINE/TRANS DOES NOT ENGAGE AND MOVE THE CAR. AFTER A FEW SECONDS THE CAR WILL ENGAGE AND JERK, AND JUMP. THE HESITATION MAKES THE CAR FEEL LIKE IT IS GOING TO STALL OUT. VERY DANGEROUS SITUATION. I AM AFRAID EVERY TIME I GET IN THE CAR TO DRIVE. THIS HAS BEEN GOING SINCE THE DAY BOUGHT THE CAR

NHTSA ODI 11281047

Nov 11, 2019Transmission & drivetrainEngine

OIL PAN LEAK: 2.0L NU GDI ENGINE IS STARTING TO LEAK OIL IN THE OIL PAN. ONLY 38,900 MILES. PREVIOUS ENGINE OIL WAS MADE BY THE DEALER AND NO NOTICE ABOUT THE ISSUE MAS MADE.I WILL GO TO THE DEALER AND COMPLAIN BECAUSE OF THIS.

NHTSA ODI 11279350

Oct 31, 2019Engine

MULTIPLE INSTANCES (39+ AND COUNTING SINCE I BOUGHT IT NEW IN JAN '18) OF LAG IN ACCELERATION WHEN AT A LOW SPEED (OCCASIONALLY AFTER BEING STOPPED) & THEN NEEDING TO SPEED UP. MANY TIMES I WAS WAITING TO TURN LEFT ACROSS AN INTERSECTION IN FRONT OF ON-COMING TRAFFIC WHERE YOU TYPICALLY INCH FORWARD & THEN NEED TO ACCELERATE QUICKLY TO MAKE IT ACROSS BEFORE THE NEXT CAR COMES OR WHEN THE LIGHT TURNS YELLOW & THEN RED. SOMETIMES IT WAS INCHING UP BEHIND ANOTHER CAR WAITING TO MERGE W/TRAFFIC, OR IN STOP-GO TRAFFIC & THEN NOT HAVING ACCELERATION WHEN NEEDED. IN ALL SITUATIONS ACCELERATION WAS NEEDED & DESPITE PRESSING DOWN ON THE ACCELERATION PEDAL (SOMETIMES TO THE FLOOR), NOTHING HAPPENS FOR ANYTHING FROM A HALF SECOND TO AT LEAST A COUPLE OF SECONDS. THE LAG WHEN TURNING LEFT IS VERY DANGEROUS - POTENTIALLY EVEN FATAL - DUE TO NEEDING ACCELERATION & SPEED TO AVOID BEING HIT BY OTHER CARS. BEING HIT FROM BEHIND BY ANOTHER CAR IS A POTENTIAL DANGER WHEN TRYING TO SPEED UP & HAVING A SECOND OR MORE DELAY BEFORE THE ENGINE KICKS IN - THE DRIVER BEHIND MUST BE PAYING VERY CLOSE ATTENTION IN CASE MY CAR DOESN'T MOVE WHEN EXPECTED. IN THIS CASE IT'D OBVIOUSLY BE THE OTHER DRIVER'S FAULT, BUT THAT'S NO COMFORT SHOULD I SUSTAIN INJURIES FROM A COLLISION DUE TO A KNOWN FAULTY DCT COMPONENT/SOFTWARE. SAME FOR THE TIMES I PRESSED THE PEDAL AND NOTHING HAPPENS, SO I PRESS IT TO THE FLOOR AND SUDDENLY IT ENGAGES A SECOND OR TWO LATE - THAT LURCH IS UNEXPECTED & DANGEROUS IN ITSELF. I CAN'T SEE ANY PATTERN TO IT AS FAR AS CAR TEMP, AIR TEMP, TIME DRIVING, AMOUNT OF GAS IN THE TANK, ETC. THE TIMES I'VE SPOKEN TO THE DEALERSHIP/SERVICE PEOPLE THEY ALWAYS SAY IT'S THE NATURE OF THE DCT & THAT IT'S NORMAL. THERE WAS A RECALL FOR 2016 TUCSONS FOR THE VERY SAME THING & A SOFTWARE UPDATE HELPED, BUT NOTHING HAS HELPED MINE SO FAR. IT'S UP TO DATE W/SERVICE & SOFTWARE UPDATES.

NHTSA ODI 11277429

Oct 26, 2019Transmission & drivetrainEngine

THEIR IS A VERY NOTICEABLE DELAY IN ACCELERATION OF HE VEHICLE AFTER PRESSING THE ACCELERATOR. ALSO, ON SEVERAL OCCASIONS PRESSING THE ACCELERATOR RESULTS IN THE ENGINE RPM'S INCREASING BUT NO ACCELERATION OF THE VEHICLE. THIS HAS RESULTED IN SEVERAL "CLOSE CALLS" WHEN MERGING INTO TRAFFIC OR STARTING FROM A TRAFFIC SIGNAL. THESE ISSUES OCCUR WHEN PRESSING THE ACCELERATOR PEDAL TO ACCELERATE THE VEHICLE FROM A STOP OR TO INCREASE SPEED WHEN THE VEHICLE IS MOVING SLOWLY. THE ISSUE HAS HAPPENED MULTIPLE TIMES WITH THE LATEST ON 10/24/2019. AT ALMOST EVERY SCHEDULED SERVICE VISIT I TELL THE HYUNDAI SERVICE REPRESENTATIVE ABOUT THE PROBLEM AND AM ALWAYS TOLD THAT IT IS SIMPLY A TURBO LAG. THE ISSUE IS DANGEROUS AS YOU NEVER KNOW WHEN IT WILL OCCUR.

NHTSA ODI 11271147

Oct 18, 2019Engine

DRIVING ABOUT 25 MPH TURNING INTO A PARKING LOT THE VEHICLE JERKED FORWARD, THEN JUST STALLED. I BARELY GOT IT OFF THE ROAD AND FINALLY HAD BYSTANDERS HELP PUSH ME OFF. IT WAS TOWED TO LOCAL HYUNDAI DEALER AND AFTER REVIEW, THEY STATED SOMETHING ABOUT DEBRIS MELTED AND GOT INTO THE ENGINE, WHICH DESTROYED THE ENGINE. WAS UNDER FULL WARRANTY AND NOW IT'S BEEN 30 DAYS I'VE BEEN WITHOUT MY VEHICLE.

NHTSA ODI 11269357

Oct 14, 2019Transmission & drivetrainEngine

2017 TUCSON BASE MOTOR & BASE TRANS, NOT THE DCT. VEHICLE WILL NOT RESPOND TO THROTTLE(GAS PEDAL) INPUT. WHILE ROLLING SLOWLY FROM A DEAD STOP CAR DOES NOT ACCELERATE. YOU MUST FLOORBOARD THE PEDAL SEVERAL TIMES TO MAKE ENGINE RESPOND. OCCASIONALLY SAME WILL HAPPEN WHEN CHANGING LANES AT SPEED. DEALER NOTIFIED ON SEVERAL OCCASIONS. RESPONSE WAS "TYPICAL OF DCT". CAR DOES NOT HAVE DCT. EXTREMELY UNSAFE--ACCIDENT WAITING TO HAPPEN. NOTE TO NHTSA-- MOST OF COMPLAINTS CONCERNING THIS VEHICLE ARE FOR SAME CONDITION. WHEN WILL YOU ISSUE A RECALL??? WHAT ARE YOU WAITING FOR? MUST DOZENS OF PEOPLE DIE BEFORE YOU DO ANYTHING??

NHTSA ODI 11268332

Sep 4, 2019Transmission & drivetrainEngine

WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD

NHTSA ODI 11253215

Sep 4, 2019Transmission & drivetrainEngine

WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD

NHTSA ODI 11253217

Aug 18, 2019Transmission & drivetrainEngine

I LEASED A 2017 TUCSON INTENDING TO BUY AT THE END. OVER THE PAST YEAR AND A HALF, WITH ABOUT 29,000 MILES ON IT, I HAVE HAD SIX DIFFERENT OCCASIONS WHERE I PULL OUT ONTO MY BUSY 50 MPH ROAD AND THE VEHICLE WILL NOT MOVE. IT'S ALMOST AS IF IT HAD STALLED OR SLIPPED INTO NEUTRAL, NO MATTER HOW SOFT OR HARD YOU STEP ON THE GAS. EACH OCCASION MY SON AND I HAVE COME WITHIN SECONDS OF BEING HIT BY DUMP TRUCKS, TRACTOR TRAILERS, OR OTHER ROADWAY VEHICLES. THE DEALERSHIP SERVICE SAYS IT'S THE DUAL CLUTCH SYSTEM, BUT CANNOT FIND ANYTHING WRONG, THEY'VE RESET THE PARAMETERS TO FACTORY SETTINGS, BUT IT DOES NOT FIX THE PROBLEM. NOT TO MENTION THE AC JUST WENT ON IT OUT OF NOWHERE. I AM 16 MONTHS OUT FROM THE LEASE TERMINATION, AND FEEL SO UNSAFE DRIVING THIS VEHICLE DUE TO THE FACT I HAVE COME WITHIN SECONDS OF GETTING REAR ENDED BY DUMP TRUCKS, THEN HAVING THE CAR BUCK FORWARD AND RED LINE. HANDFULS OF CUSTOMERS HAVE COMPLAINED ABOUT THIS VEHICLE, BUT NOTHING WILL BE DONE TO ADDRESS THIS UNTIL A FAMILY OR PERSON WINDS UP SERIOUSLY INJURED OR DEAD. UNFORTUNATELY, MY HUSBAND AND I ARE AT A CROSSROADS DECIDING IF BREAKING THE LEASE WOULD BE BETTER THAN WINDING UP IN A COFFIN, EITHER WAY IT'LL COST A SIGNIFICANT AMOUNT OF MONEY ON OUR END.

NHTSA ODI 11244737

Aug 7, 2019Transmission & drivetrainElectrical systemEngine

AT APPROXIMATELY 6:10 PM ON WEDNESDAY 8/7/19, I WAS ON AN OUTLYING ROAD TURNING ON A ROUNDABOUT, I HAD SLOWED TO APPROXIMATELY 15 MPH TO ENTER THE ROUNDABOUT AND WAS ACCELERATING TO EXIT IT, WHEN MY 2017 HYUNDAI TUSCON SPONTANEOUSLY AND WITHOUT WARNING SHUT OFF. THE CAR SLOWED AND THE SCREENS WENT BLACK. I WAS ABLE TO GET TO THE SHOULDER BEFORE IT STOPPED COMPLETELY AND TURN MY HAZARD LIGHTS ON. I WAITED A FEW SECONDS AND TRIED THE CAR, IT STARTED RIGHT UP. I TURNED AROUND AND WENT HOME (8 MINUTE TRIP, ALONG OUTLYING ROADS) I AM UNSURE WHICH COMPONENT CAUSED THE MALFUNCTION THAT CAUSED MY CAR TO SPONTANEOUSLY SHUT OFF.

NHTSA ODI 11242380

Aug 5, 2019Speed controlEngineFuel system

FROM STOP TO 30 MPH INTERMITTENT HESITATION. DANGEROUS WHEN TRYING TO MERGE FOR DON'T KNOW IF CAR WILL MOVE OR NOT. IT 'BUCKS' FROM START TO ACCELERATION INTERMITTENTLY. FROM LOW SPEED TO TRY TO ACCELERATE DOESN'T ALWAYS WANT TO ACCELERATE. DUAL CLUTCH SEEMS TO BE THE PROBLEM AND MAYBE SOMETHING ELSE. HYUNDAI SERVICE DID NOTHING TO HELP WITH THIS PROBLEM, JUST 'LIVE WITH IT'. WOULD THEY LIKE THEIR TEENAGER DRIVING SUCH A CAR?? SOME TIMES CAR LURCHES FORWARD TOO INSTEAD OF HESITATION. GAS MILEAGE TERRIBLE TOO. NOT GETTING WHAT THEY SAID, 18-20 MPH, ONCE IN AWHILE 25 OR 30.

NHTSA ODI 11241671

← NewerOlder →

Working with the data? Download all 983 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Hyundai Tucson Fuel Cell verdict →