What 61 owners told NHTSA about the 2017 Hyundai Accent 5

The contact owns a 2017 Hyundai Accent. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the oncoming vehicle failed to stop at the stop sign, and resulted in a head-on collision. In addition, the contact stated that it resulted in a five-vehicle crash. The contact's vehicle was severely damaged to the entire front of the vehicle. The air bags did not deploy. The contact's vehicle was towed to the local tow yard. The paramedics and the police arrived on the scene. A Police Report was filed, however the information was unavailable. There were a total of four occupants in the vehicle. There were two adults seated in the front seats and two minor children seated in the rear seat. All four passengers were transported to the local medical center. All four passengers sustained concussions and received medical treatment. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

NHTSA ODI 11624719

I have already submitted a report here and never had any follow up and I don't see it in the reported complaints section of this website with newer incidents already showing so I know it isn't that there is a back log. my car caught on fire while I was in the car, asleep. I have reports from the fire department, I have struggled with Hyundai for months and ultimately was denied any assistance due to I was missing one of two service records. the fire report clearly stated that fire started in the cabin of the car not the engine so a lack of an oil change shouldn't have been the reason this happened. this event has traumatized me and continues to be an enormous burden on me and my family and their lack of caring is beyond disheartening. I easily could have died that day, by all accounts I should have. I would greatly appreciate some sort of follow-up as I feel like I'm just being completely ignored and discredited. I would gladly provide more information as to the actual incident if needed but like I said I have already done so in another report and don't want to do it again if it's just going to be ignored a second time.

NHTSA ODI 11578557

Car was hit in the front right broadside hard enough to break the axle, but the airbag did not deploy.

NHTSA ODI 11433182

The vehicle made a large “pop” sound, lost power and a fire started at the engine. After the “pop” was heard, the check engine flashed on, then the car died. Noticed a smoke smell, jumped out of car and saw flames. Entire car was engulfed in minutes. No issues to the car prior to incident.

NHTSA ODI 11422167

NOT EXACTLY SURE WHEN BUT MY 'PASSENGER AIRBAG OFF' LIGHT STARTED TO RANDOMLY APPEAR AND NEVER TURNS OFF DESPITE THERE BEING A PASSENGER. ALSO MY BACK SEATS WOULD NOT LATCH CLOSED, CREATING AN UNSAFE RIDING TIME FOR A CHILD IN A BOOSTER SEAT. WHICH IS A HUGE CONCERN BECAUSE I FREQUENTLY PROVIDE RIDES FOR TWO YOUNG CHILDREN MY AIR CONDITIONING UNIT BECOMES SO HOT THAT MY FEET ARE LITERALLY BURNING ME. I END UP TAKING MY SOCKS AND SHOES OFF DUE TO HOW HOT IT GETS. THE MOTOR FOR THE ENGINE IS INCREDIBLY LOUD DESPITE THE SMALL AMOUNT OF MILES. I HAVE ISSUES WITH ACCELERATING FROM STOP

NHTSA ODI 11348519

WHEN BRAKING I HEAR A LOUD CRUNCHING SOUND SOMETIMES AND THE BRAKE PEDAL JERKS BACK. CAUSED A SLIGHT ACCIDENT WITH BUMPER DAMAGE.

NHTSA ODI 11266450

I WAS DRIVING DOWN ROAD AND TRUCK HIT ME ON PASSENGER SIDE AND AIR BAGS DIDN'T DEPLOY

NHTSA ODI 11234947

NORTHWEST FIRE DISTRICT, FIRE INVESTIGATOR [XXX], VEHICLE FIRE ON 6/22/2019 CAR PARKED AT APPROXIMATELY 11:30 PM. 6/21/2019 OWNER AWAKENED BY DOG AT APPROXIMATELY 1:30 AM 6/22/219 TO FIND CAR INVOLVED IN FIRE. INVESTIGATION INDICATED FIRE STARTED IN ENGINE COMPARTMENT. UNKNOWN FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11222267

WHEN STOPPING ABRUPTLY, GOING AT 15-20MPH ON A MAIN STREET IN STOP AND GO TRAFFIC, NO SNOW OR RAIN, THE BRAKE PEDAL PUSHES BACK AS IF SOMETHING IS STOPPING THE PEDAL FROM GOING DOWN, IT MAKES A LOUD GRINDING NOISE, AND DOESN'T STOP THE CAR LET ALONE SLOW IT DOWN. THIS HAS HAPPENED TO ME 3 TIMES ALREADY, ONE RESULTING IN AN ACCIDENT! I'VE ONLY HAD THIS CAR FOR MAYBE 4 MONTHS AND I DON'T FEEL SAFE AT ALL.

NHTSA ODI 11195646

TL* THE CONTACT OWNED A 2017 HYUNDAI ACCENT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED AND PUSHED OVER THE MEDIAN. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED STEVENS CREEK HYUNDAI AT 408-249-1200 (LOCATED AT 4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS 35,500.

NHTSA ODI 11179807

ON EASTER SUNDAY 04/01/2018 I WAS IN AN ACCIDENT THAT CAUSED ,$ 10,800.00 IN FRONT END COLLISION DAMAGE , NO AIRBAGS DEPLOYED. THE RESULTING COLLISION CAUSED MY SEATBELT ON BREAK 3 OF MY LEFT RIBS . I HAD ACCIDENTALLY DROPPED A CLOSED WATER BOTTLE BETWEEN MY LEGS , SAID BOTTLE THEN ROLLED UP UNDER BRAKE PEDAL , AFTER I LOOKED DOWN TO SEE WHERE IT WENT I LOOKED UP TO MY HORROR DISCOVERED A RED ISHTAR WITH A CAR STOPPED IF FRONT OF ME . I SLAM ON WHAT BRAKE I HAD AVAILABLE CUT SHELL HARD RIGHT AND COLLIDED LEFT FRONT OF MY CAR INTO RIGHT REAR OF BUMPER IN FRONT OF ME , I THEN RICOCHET INTO GUARD RAIL THUS DESERT HE OTHER FRONT SIDE OF MY VEHICLE . AGAIN NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.

NHTSA ODI 11096678

TL* THE CONTACT OWNED A 2017 HYUNDAI ACCENT. WHILE DRIVING 74 MPH, THE AIR BAGS FAILED TO DEPLOY IN THE CONTACT'S VEHICLE AFTER BEING STRUCK ON THE FRONT PASSENGER SIDE QUARTER PANEL. THE VEHICLE TRAVELED OVER THE MEDIAN, STRUCK AN EMBANKMENT, ROLLED OVER, AND LANDED ON ITS ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THAT CONTACT SUSTAINED A CONCUSSION, HEAD LACERATION, AND A FRACTURED COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TOWED TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS SENDING AN INSPECTOR TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE MILEAGE WAS 841. THE VIN WAS UNAVAILABLE.

NHTSA ODI 11022080