What 574 owners told NHTSA about the 2017 Honda Civic Sedan

AT COLD START, THE IDLING ENGINE SHAKES THE STEERING WHEEL, DASHBOARD, AND MUCH OF THE CABIN. IT FEELS LIKE A POORLY SEATED MOTOR MOUNT. I'VE DRIVEN CIVICS MY WHOLE LIFE AND HAVE NEVER FELT A SHAKE LIKE THIS ONE. I TOOK IT TO THE LOCAL HONDA DEALERSHIP AND LEFT IT OVERNIGHT IN HOPES OF REPLICATING THE COLD START. THEY COULD NOT REPRODUCE THE PROBLEM BUT I'M BEGINNING TO WORRY.

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TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THE VEHICLE WOULD DECELERATE AND THEN STALL. THERE WERE SEVERAL CODES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT WHENEVER THE FAILURE OCCURRED, THE VEHICLE WAS RESET BY RESTARTING THE VEHICLE APPROXIMATELY 3 TIMES OR REMOVING AND REPLACING THE BATTERY. THE CONTACT HAD NOT SPOKEN WITH A DEALER. THE CONTACT LEARNED OF SERVICE BULLETIN: 10142655 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,300.

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JUST THE OTHER DAY I FLOORED IT TO PASS SOMEONE AND MY CAR STOPPED ACCELERATING ON THE HIGHWAY WITH A FLASHING CHECK ENGINE LIGHT. AS I PRESSED THE GAS THE RPM'S WOULD GO UP BUT I HAD 0 ACCELERATION. I EVENTUALLY PULLED OVER AND TURNED OFF THE CAR AND IMMEDIATELY WHEN I TURNED IT, MY CAR STAR SHUTTLE BEFORE STOP THE ACCELERATION AND HAPPEND EVERY TIME WHEN I TRY ACCELERATE THE CAR

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MY SON AND I PURCHASED A CERTIFIED PRE-OWNED 2017 HONDA CIVIC SEDAN ON DEC 3RD FROM HONDA OF LISLE IL. THE CAR WAS PURCHASED WITH 22,100 MILES. MY SON WAS DRIVING ON DEC 10TH AND STOPPED FOR GAS FOR THE FIRST TIME. HE GOT BACK IN THE CAR AND STARTED IT UP. HE NOTICED THE ENGINE LIGHT CAME ON. HE IMMEDIATELY CAM HOME AND CALLED FOR AN APPOINTMENT FOR THE NEXT DAY TO HAVE IT CHECKED OUT AT THE DEALER. AS HE WAS DRIVING TO THE DEALER HE GOT ABOUT 1 MILE DOWN THE ROAD WHEN ALL OF A SUDDEN BLACK SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT AND THE CAR FROZE UP AND IMMEDIATELY BURST INTO FLAMES. THANKFULLY IT HAPPENED ON A SIDE STREET AS HE WAS SLOWING DOWN FOR A TRAFFIC LIGHT. I HAD IT TOWED TO THE DEALER. EVEN THOUGH THERE IS A LAW THAT THEY NEED TO TAKE IT BACK WITHIN 15 DAYS OR LESS THAN 500 MILES, THEY ESSENTIALLY TOLD ME IT WASN'T THEIR PROBLEM AND I NEEDED TO GET MY INSURANCE INVOLVED. A FIRE INSPECTOR HIRED BY THE INSURANCE COMPANY LOOKED AT THE TOTALED VEHICLE AND SUSPECTED THE FIRE STARTED NEAR THE BATTERY. MY INSURANCE COMPANY INFORMED ME THAT THEY WOULD HAVE TO HAVE A FIRE ENGINEER INSPECT IT AT A COST OF $5,000 THEREFORE THEY WILL NOT PURSUE FURTHER. THIS SHOULD NOT HAVE HAPPENED TO A CERTIFIED CAR WITH 22K MILES. FULL VIDEO HTTPS://YOUTU.BE/TTSVY7ZGMW8

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SOMETIMES, WHEN TRYING TO START THE VEHICLE, IT WILL NOT CRANK AND START. THE ELECTRIC POWER WILL COME ON (DASH BOARD ICONS, HEADLIGHTS, ETC.), BUT IT WILL NOT CRANK. IT TAKES FROM 2 TO 7 TURNS OF THE KEY, BEFORE IT CRANKS AND STARTS. THIS PROBLEM OCCURS SOMETIMES ONCE A WEEK, SOMETIMES 2 OR 3 TIMES. I TOOK IT TO A HONDA DEALER FOR REPAIR. HOWEVER, ON THE DAY I TOOK IT IN, OF COURSE, IT WAS WORKING FINE. THE SERVICE MANAGER SAID THAT THEIR COMPUTER COULD NOT DIAGNOSIS IT, UNLESS THE PROBLEM OCCURRED WHILE IT WAS HOOKED TO THE COMPUTER. HE TOLD ME TO BRING IT BACK WHEN THE PROBLEM GOT WORSE, OR THE CAR WOULD NOT START AT ALL. I HAVE NOT RETURNED TO THE DEALER YET. THIS PROBLEM BEGAN IN EARLY JULY OF THIS YEAR. THE VEHICLE HAD APPROXIMATELY 36,000 MILES ON IT.

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ON MY HONDA CIVIC I HAVE THE OIL DILUTION PROBLEM WHICH WAS VERIFIED BY A MECHANIC. WHEN I HAD THE OIL CHANGE THEY SAID GASOLINE CAME OUT WITH THE OIL. TWO DAYS BEFORE I WENT TO GET THE OIL CHANGE THE FUEL IN THE OIL CAUSED MY ENGINE TO STALL AND ME AND MY FRIEND ALMOST GOT REAR ENDED BY MANY CARS FLYING UP ON US. WE WERE BARELY ABLE TO GET JUST BARELY INCHES OFF THE FREEWAY BUT EVERY CAR CAME WITHIN INCHES OF HITTING OUR CAR AND ALMOST KILLING US. AFTER A WHILE THE CAR EVENTUALLY STARTED BACK UP AND WE CONTINUED DOWN THE FREEWAY ONLY TO HAVE THE CAR STALL AGAIN AND WE NEARLY GETTING HIT AGAIN BY ANOTHER CAR. I'M ACTUALLY AFRAID TO EVEN DRIVE MY CAR NOW AFTER THIS INCIDENT AND I'VE BEEN READING ABOUT OTHER PEOPLE ONLINE HAVING THE SAME PROBLEM. I THINK THIS IS A SERIOUS SAFETY CONCERN AND HONDA SHOULD RECALL MINE AND OTHERS CARS AS SOON AS POSSIBLE FOR THIS COULD CAUSE FATALITIES. I HAVE THE 1.5 L TURBO ENGINE BY THE WAY AND I'VE HEARD COMPLAINTS ABOUT OTHERS WITH THIS MOTOR WITH THE SAME EXACT PROBLEM. I'M NOT SURE EXACTLY HOW THE FUEL MIXING WITH THE OIL CAUSES THE ENGINE TO STALL. ALL I KNOW IS CONSUMER REPORTS HAS OTHER PEOPLE MENTIONING THEIR ENGINE STALLING. I BELIEVE IT COULD BE SOMETHING THE ENGINE DETECTS IN THE OIL AND SHUTS THE ENGINE DOWN AS A WAY OF PROTECTING IT FROM POSSIBLE LOW OIL PRESSURE BECAUSE OF THE FUEL. BY THE WAY I HAVEN'T HAD ANY PROBLEMS WITH THE CAR FOR TWO YEARS AND THIS IS THE FIRST INCIDENT THAT HAS HAPPENED. RECENTLY OVER THE LAST COUPLE MONTHS I HAVEN'T BEEN DRIVING THAT MUCH AND THEREFORE THE OIL WAS DILUTING WITH THE FUEL MORE THAN NORMAL SO THAT MAY HAVE SOMETHING TO DO WITH IT. AND ALSO I LIVE IN A HOT CLIMATE IN NORTHERN CALIFORNIA. HONDA THINKS THAT IT'S ONLY HAPPENING IN COLDER COLDER CLIMATES WHICH IS ABSOLUTELY ABSURD. YOU CAN LITERALLY SMELL GASOLINE ON THE DIPSTICK AND THE DIPSTICK WAS 1/2 QT. OVER. STILL HAD 50% OIL LIFE.

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A/C STOP BLOWING COLD AIR. TOOK TO HONDA DEALERSHIP FOR INSPECTION TURNS OUT IT IS THE EVAPORATOR HAS A LEAK. WARRANTY DOESN'T COVER IT ANYMORE. 2,200 TO REPLACE IT'S DISAPPOINTING NEWER MODEL HAVING ISSUES LIKE THESE. MY 2010 HONDA CIVIC BLOWS COLD AFTER 10 YEAR. HONDA I HOPE THERE IS SOMETHING YOU CAN DO FOR YOUR CUSTOMER THAT ARE HAVING THESE SAME ISSUES, WE BELIEVED IN HONDA BUT SADLY IT IS DISAPPOINTING.

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I CHANGED THE OIL AT A DEALER IN EARLY AUG, BUT AFTER DRIVING FOR ABOUT ONE MONTH, THE OIL DILUTION ISSUE HAPPENS AGAIN. I CAN SMELL GAS IN THE OIL, AND THE DIPSTICK SHOWED THAT THE OIL LEVEL IS FAR BEYOND THE EXPECTED RANGE.

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MY CAR RANDOMLY LOST POWER IN THE MIDDLE OF THE FREEWAY FORCING ME TO TURN ON HAZARDS AND MAKE MY WAY FROM THE EXPRESS LANE TO THE NEAREST OFF RAMP GOING 20 MPH WHILE TRYING TO AVOID AN ACCIDENT. MY CHECK ENGINE LIGHT BEGAN TO FLASH RAPIDLY CAUSING FURTHER ANXIETY. FORTUNATELY I WAS ABLE TO MAKE MY WAY TO SAFETY AND CALL A TOW TRUCK. I ATTEMPTED TO HAVE MY CAR DELIVERED TO THE NEAREST HONDA (WALNUT CREEK CA) HOWEVER THEY DID NOT HAVE ANY AVAILABILITY FOR A FEW DAYS. THE CAR ALSO HAD LOTS OF SMOKE COMING OUT THE EXHAUST AND READ CHECK ENGINE OIL LEVEL ON AND OFF. IT WAS A NIGHTMARE AND WHO KNOWS WHAT IT'S GOING TO COST ME TO REPAIR. ON TOP OF ALL THE WORK I'LL LOOSE BEING MY WORK RELIES ON MY CAR 100%. I'VE OWNED NOTHING BUT HONDAS HOWEVER THIS TIME I FEEL I MADE A BAD PURCHASE BUYING A NEW 2017 CIVIC. I'VE KEPT UP WITH MAINTENANCE, ONLY GOES TO DEALERSHIP, PUMPED NOTHING BUT PREMIUM GASOLINE. I AM SAD, UPSET, ANGRY, ANXIOUS AND VERY MUCH STILL IN DISBELIEF THAT THIS IS HAPPENING TO MY 3 YEAR OLD CAR AT ONLY 80,000 MILES . WHAT CAN I DO? IS ANYONE ELSE HAVING SAME ISSUE? I GOT A CODE P0299 TURBO UNDERBOOST

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ON JUNE 13TH, LESS THEN A MONTH AFTER IT WAS INSPECTED/SERVICED FROM THE HONDA DEALERSHIP ON MAY 21ST, MY 3 YEAR OLD CAR BUSTS UP IN FLAMES. AS WE WERE DRIVING DOWN A RURAL ROAD ON A CLEAR DAY GOING ABOUT 65, A SPARK FLEW FROM THE ENGINE. THE OIL PRESSURE LIGHT COMES ON FOLLOWED BY LOSS OF POWER TO THE CAR. LUCKILY WE PULLED OVER JUST IN TIME TO WATCH THE CAR GO UP IN FLAMES AND EXPLODE. I HAVE CONTACTED 3 DEALERSHIPS, INCLUDING THEIR SERVICE TEAM, HONDA FINANCIAL, HONDA GENERAL, AND THE HONDA PLANT IN INDIANA. EVERY ONE OF THEM HAS SHOWN NO COMPASSION OR INTEREST IN FINDING OUT WHY THIS HAPPENED. DOES IT TAKE SOMEONE TO DIE TO TAKE THIS SERIOUS? AND MY INSURANCE IS TAKING THEIR TIME SINCE IT IS A TOTAL LOSS.

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AIR CONDITIONING IS BLOWING HOT AIR, POSSIBLY DUE TO REFRIGERANT LEAK. FINDING MANY OTHER SIMILAR COMPLAINTS FROM NEW HONDA CIVIC OWNERS. *TR

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OIL LEAK ON 1.5L ENGINE VALVE COVER

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WOKE UP AT 4:30 AM ON THIS DAY JULY 18,2019 SAW THAT MY CAR WAS ON FIRE (IT STARTED UNDER THE HOOD). IT WAS PARKED IN THE DRIVEWAY

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I DO OIL CHANGE BY MYSELF. HERE I AM REPORTING FUEL DILUTION OF ENGINE OIL ISSUE ON MY CAR. THE SECOND LAST TIME OF MY CAR'S OIL CHANGE WAS ON MARCH 16 2019. I FOLLOWED THE MANUAL STRICTLY TO PERFORM THE OIL CHANGE AS WELL AS THE OIL FILTER REPLACEMENT. I ADDED 3.7 QT OF NEW MOTOR OIL (MOBIL 1 ADVANCED FUEL ECONOMY FULL SYNTHETIC 0W20), WHICH IS THE VOLUME SPECIFIED ON THE MANUAL BOOK. LAST WEEKEND ON JULY 7 2019 I DID OIL CHANGE AGAIN, STILL FOLLOWING THE MANUAL BOOK STRICTLY. WHAT MADE ME CONCERNED WAS THAT THE VOLUME OF THAT USED MOTOR OIL WAS CLEARLY GREATER THAN WHAT I ADDED ON MARCH 16. THE MOTOR OIL I PURCHASED CAME WITH SEALED BOTTLES, EACH CONTAINING 1 QT VOLUME. I WAS SURPRISED TO FIND THAT THE USED OIL FULFILLED 4 BOTTLES, WHICH WAS 10% MORE THAN WHAT I ADDED 3 MONTHS BEFORE. THIS WAS THE SOLID EVIDENCE THAT SOMETHING WENT INTO THE MOTOR OIL, WHICH I BELIEVED WAS GASOLINE, BECAUSE THE USED OIL HAD A GASOLINE SMELL. DURING THIS PERIOD, I ONLY CHOSE TOP TIER GASOLINE BRANDS AND ADDED REGULAR #87 WHICH WAS SUGGESTED BY HONDA, THEREFORE THE QUALITY OF GASOLINE I ADDED WAS NO PROBLEM; I DIDN'T SEE LOSS OF ENGINE COOLANT, BRAKE FLUID, TRANSMISSION FLUID DURING THIS TIME.

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MY OILS IS BEING DILUTED BY FUEL STRONG ODER OF GAS FROM OIL. SHOWS THAT IT IS OVER FILLED . WHEN IT IS COLD OUT SIDE MY ENGINE FEELS LIKE IT IS STUTTERING AND IT STARTS TO CLICK UNDER ACCELERATION. MY CAR HAS ALREADY HAD FUEL RAIL AND INJECTORS REPLACED UNDER WARRANTY FOR MISFIRING ISSUES AND MY CAR HAS SHUT OFF ON ME MULTIPLE TIMES WHILE DRIVING ON BUSY 50 MPH ROADS AND HAD TO COAST INTO A PARKING LOT. EVERY HONDA DEALER I'VE BROUGHT IT TO SAYS THIS IS NORMAL AND WILL NOT ADMIT THAT MY OIL IS DILUTED. BUT I HEARD THEM SAYING HOW BAD THE OIL SMELL OF GAS

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TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ATTEMPTED TO START THE ENGINE FIVE TIMES, BUT WAS UNSUCCESSFUL. SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED, INCLUDING FIVE "ELECTRIC PARKING BRAKE PROBLEM", "VEHICLE STABILITY ASSIST PROBLEM", AND "ELECTRIC POWER STEERING PROBLEM" MESSAGES THAT APPEARED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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AIR CONDITIONER NOT WORKING.

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I WENT TO GO START MY VEHICLE AFTER LEAVING WORK AT 4 AM, 5/9/2019. UPON TRYING TO START MY VEHICLE, THE BRAKE PEDAL WAS STIFF. I COULD NOT START THE VEHICLE. MY CAR'S LIGHTS STARTED FLASHING, WITH A WEIRD CLICKING NOISE BEING MADE. ON THE DASHBOARD, THE SYSTEM STARTED STATING "ELECTRIC PARKING BRAKE PROBLEM". "MANUAL BRAKE PROBLEM", "STABILITY PROBLEM", AND A COUPLE OTHER ERRORS. THE VEHICLE WAS STATIONARY, AND UPON DOING RESEARCH, THIS HAS BEEN AN ISSUE WITH 2016-2018 HONDA CIVICS. THE EMERGENCY BRAKE WAS NOT ON, AND I HAVE NEVER USED THAT FEATURE. AT THE TIME OF THIS COMPLAINT, MY VEHICLE IS SITTING IN MY WORK'S FULL PARKING LOT, AND I AM STRANDED.

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ENGINE OIL DILUTION. THERE IS AN ISSUE WITH THE L15 ENGINES AND GAS FLOWING DOWN PAST THE PISTONS INTO THE CRANKCASE. THESE ENGINES HAVE BEEN RECALLED IN CHINA AND ONLY "AFFECTED" STATES IN THE US AND CANADA. I DO NOT LIVE IN ONE OF THESE "AFFECTED" STATES BUT MY ENGINE OIL LEVEL IS ABOVE THE MAXIMUM LEVEL AND SMELLS HEAVILY OF GAS.

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VIBRATION IN ENGINE

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I WAS DRIVING DOWN I-30 MERGING ON THE HIGHWAY. I PUT IT IN SPORT MODE AND TRY TO GET UP TO SPEED BUT ALL OF A SUDDEN CAR GOES TO LIMP MODE. THEN WOULD NOT GO OVER 40MPH. I WAS ABLE TO SAFELY PULL OFF FROM THE ROAD TURN THE CAR OFF AND BACK ON. CLEARED ALL ISSUES. I TOOK IT TO THE DEALER NEXT DAY AND NO CEL WAS STORED.

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FUEL (GASOLINE) IS SEEPING INTO THE MOTOR OIL CAUSING A OVERFILL MARK ON OIL DIPSTICK AND STRONG ODOR OF GASOLINE WHEN CAR IS STARTED. OIL VISCOSITY SEEMS TO BE "THINNER" AFTER 2000 + MILES OF DRIVING.

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UPON DOING RESEARCH ON THE TECH THAT WENT INTO THE MOTOR OF THE 2017 SI. I FOUND THAT THE SAME MOTOR WAS IN THE 2017 CRV AND THERE HAD BEEN A RECALL ON IT FOR A FULE PROBLEM. I DID NOT FIND THE EXACT PROBLEM ON MY VEHICLE HOWEVER I DID NOTICE THAT WHEN CHANGEING OIL THERE IS A VERY STRONG GASOLINE SMELL. I'M AFRAID OF THERE BEING DAMAGE TO THE MOTOR DUE TO LOSS OF LUBRICATION. (THE DATE I'LL PUT FOR WHEN IT HAPPENED WILL BE THE LAST DATE OF AN OIL CHANGE.)

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IJULY 2017 IS WHEN I FIRST NOTICED MY CAR AUTOMATICALLY RE-SETTING WHILE I WAS DRIVING DOWN THE FLORIDA TURNPIKE AT LEGAL SPEED OF 70 MILES AN HOUR! ALL OF A SUDDEN THE CAR'S DASHBOARD ILLUMINATED WITH EVERY COLORED WARNING LIGHT & A SPINNING-DOTED CIRCLE LIGHT AS IF CAR COMPUTER WAS SEARCHING FOR A SIGNAL OR BEING REMOTELY RESET! THE RADIO TURNED OFF, THE SCREEN WENT BLACK, THE COMPUTER DASHBOARD FLASHED UNTIL FINALLY THE 'H' HONDA LOGO APPEARED ON THE RADIO SCREEN RESETTING ITSELF. SCARING ME TO BELIEVE THE CAR WAS SHUTTING DOWN OR ABOUT TO MALFUNCTION WHILE I WAS DRIVING! THREE MONTHS LATER THE RADIO, SATELLITE, SIDE MIRROR CAMERA, REAR BACKUP CAMERA EVERY THING ASSOCIATED WITH THE COMPUTER BRAIN OF THIS CAR COMPLETELY WENT OUT! NOTHING CAN BE RESET THROUGH THE RADIO AS IT'S JUST STUCK. HONDA DEALERSHIP HAS NO EXPLANATION OTHER REPLACEMENT FOR SAFETY! DEALERSHIP REACHED OUT TO HONDA FOR ASSISTANCE AS I'VE EXCEEDED 36,000 MILE COMPLEMENTARY WARRANTY. HONDA ACTUALLY TOOK RESPONSIBILITY FOR THIS MALFUNCTION AT FIRST, STATING THEY WOULD PAY/COVER MAJORITY OF COST LEAVING BALACE OF $300. I FOUND THIS TO BE CRAZY, AS THIS ELECTICAL MALFUNCTION WAS NO FAULT OF MY OWN & SHOULD INITIATE RECALL! AS I NOW HAVE NO WAY OF KNOWING IF ALL SYSTEM WARNING LIGHTS ARE ERROR OR ACTUAL SAFETY WARNINGS! I HAVE NO REAR CAMERA OR SIDE MIRROR CAMERA DUE TO THIS RADIO/COMPUTER MALFUNCTION! THIS IS A DANGER DRIVING THIS CAR SO I CONTACTED HONDA AND EXPLAINED I WAS WILLING TO PAY THE $300 FOR REPLACEMENT. ONLY TO BE TOLD THEIR OFFER TO PAY/COVER MALFUNCTION ERRORS WAS NO LONGER ON THE TABLE, GIVING NO REASON WHY OFFER WAS REVOKED! THE CLAIMS ADJUSTER AND HER MANAGER THEN VERY RUDELY & DISRESPECTFULLY HUNG UP THE PHONE! I FEEL UNSAFE EVERYTIME BEHIND THE WHEEL OF THIS CAR! PLEASE AID IN ESTABLISHING A RECALL

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THE VEHICLE WOULD STALL RANDOMLY AND TAKE UP TO A FEW HOURS TO RESTART. THE INFOTAINMENT SYSTEM IN THE CENTER STACK HAD TO BE FULLY REPLACED DUE TO BUTTONS BEING PUSHED BY THEMSELVES. LASTLY, EMERGENCY BRAKE FAILURE SIGN ON DASHBOARD BUT BRAKE WAS WORKING FINE.

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