What 574 owners told NHTSA about the 2017 Honda Civic Sedan

The contact's father owns a 2017 Honda Civic. The contact stated that the A/C unit was blowing warm air while activated. Due to the failure, the defroster system failed to clear the glass as intended. The vehicle was taken to a dealer, where the mechanic discovered that the A/C compressor shaft seal and the A/C evaporator were inoperable. The mechanic also discovered that flammable gas was leaking from the A/C evaporator system into the cabin of the vehicle. The contact was informed that the A/C compressor shaft seal was covered under warranty; however, the A/C evaporator was not covered. The dealer submitted a Goodwill request to the manufacturer, and the manufacturer agreed to cover 75% of the cost of the repair. The manufacturer was notified of the failure, and the contact opened a Goodwill request for assistance; however, the manufacturer denied the request. The contact was provided with a case number. The vehicle was not repaired. The failure mileage was approximately 29,000.

NHTSA ODI 11729997

The AC Evaporator failed, this is after the condenser and compressor failed twice, which are also known issues within Honda's AC system. A failed evaporator can cause the windshield foggy issues and cause drivers visibility issue which endangers driver and passengers. Yes dealer has diagnosed the issue. There was no warning of the failure, and there are already many reports about this part failing. Honda refused to cover it under their warranty.

NHTSA ODI 11727614

Ac evaporator has failed not allowing windshield to defrost and defog properly. It is know issue at this time ac compressor and condenser are covered under extended warranty but not the ac evaporator.

NHTSA ODI 11618742

The contact owns a 2017 Honda Civic. The contact stated while driving at various speeds, the air condition was blowing hot air. The contact stated that the vehicle was serviced under an unknown recall; however, the failure persisted. The vehicle was taken to the local dealer again, and it was diagnosed that the air condition compressor needed to be replaced. The vehicle was not repaired because the contact was informed that the repair would be out-of- pocket. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11605739

AC compressor is not working causing the defroster not to work and front wind shield will not defrost during wet /humid weather. Honda's extended warranty bulletin only applies to the condenser not the compressor

NHTSA ODI 11601997

I bought my 2017 Civic 2.0L brand new. A few years later my A/C stops working in the middle of summer. Due to the cost of what it was going to cost me to have this fixed I had to delay getting my car fixed and having to drive a car with no A/C with my infant and toddler in the back. Eventually I was able to get this fixed and had to pay over $700. For this being a brand new vehicle when purchased I don't think that an issue like this should have occurred if the vehicle was manufactured properly. Unfortunately, no light came on in the vehicle to tell me that something was wrong or needed fixed.

NHTSA ODI 11537143

The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, the sunroof inadvertently exploded without impact. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that VIN was not included in a recall and that the dealer was unable to perform glass repairs. The vehicle had not yet been repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11523547

Ac blowing hot out of driver side only. Repaired under extended warranty in 2020 due to faulty ac condenser that Honda now admits was a problem. Now that the car is out of extended warranty (by 4 months) the ac evaporator goes out and they want me to pay $2,000 to fix cause it wasn’t listed on the service bulletin. So ridiculous the entire system is faulty and There is no telling when it will go out again. Honda needs recall or extend the service bulletin to cover the entire system.. absolutely ridiculous!!!

NHTSA ODI 11518371

This is a general concern, not a particular incident. My 2017 Civic SI (as well as my friend's nearly identical 2019 Civic SI and others I'm aware of) has backup camera issues at night. Daytime is fine, but at night the image is so "speckled" and unclear that it is often nearly useless. 2015 Civics did not have this problem (I had one and my wife currently still does).

NHTSA ODI 11517153

Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.

NHTSA ODI 11478277

FRONT WINDSHIELD CAME DEFECTIVE FROM FACTORY WITH AIR BUBBLES BETWEEN THE GLASS AND THE RUBBER AFFECTING THE INTEGRITY OF IT, THAT ALSO MAKES THE GLASS WEAK AND IT CRACKS TOO EASY. MY PROBLEM WITH THE GLASS HAPPENED WHILE THE CAR WAS PARKED INSIDE MY GARAGE WITH JUST LETTING THE WIPER FALL ON IT WHILE I WAS WASHING IT. IT REPRESENTS A POTENTIAL HAZARD AND SAFETY ISSUE FOR ME AND MY FAMILY.

NHTSA ODI 11415099

AIR CONDITIONER IN VEHICLE STOPPED COOLING CAUSING EXCESS BUILD UP OF MOISTURE ON INTERIOR WINDSHIELD AND SIDE WINDOWS IMPAIRING VISIBILITY AND SAFE OPERATION OF VEHICLE. RAINING PREVENTED THE ABILITY TO ROLL WINDOWS DOWN TO CLEAR WINDSHIELD AND WINDOWS. HAD TO MANUALLY WIPE THE INTERIOR OF WINDOWS AND WINDSHIELD TO SEE CONSTANTLY UNTIL I MADE IT BACK TO MY HOME.

NHTSA ODI 11407588

2017 HONDA CIVIC WITH 23,400 MILES A/C ONCE AGAIN STOPPED WORKING. SYSTEM WAS CHECKED BY HONDA AND RE-CHARGED UNDER WARRANTY BUT A/C IS NOT WORKING AGAIN. THIS CREATED A DANGEROUS DRIVING SCENARIO IN WHICH THE FRONT WINDOW WOULD NOT DEFROST DURING A HEAVY RAINSTORM

NHTSA ODI 11374082

6 WEEKS AGO THE AIR CONDITIONER/WINDSHIELD DEFOGGER STOPPED WORKING IN MY 2017 HONDA CIVIC THAT I PURCHASED NEW WITH A 7 YEAR/120000 MILE WARRANTY. I TOOK IT TO THE DEALERSHIP WHO DIAGNOSED CONDENSER FAILURE BUT CLAIMS THEY ARE UNABLE TO OBTAIN PARTS TO PERFORM REPAIR. EVERY TIME I CALL I GET THE SAME "IN A FEW DAYS" EXCUSE.

NHTSA ODI 11340559

CAR IS ONLY A LITTLE OVER 3 YEARS OLD AND THE AIR CONDITIONING IS BLOWING HOT AIR! THE MILEAGE ON THE CAR IS ONLY 22832. TOOK IT TO THE DEALER & THEY SAID THE CONDENSER IS DAMAGED & THE COMPRESSOR IS LEAKING DUE TO "ROAD DAMAGE". CALLED HONDA CORPORATE FOR THIS SINCE IT IS A KNOWN ISSUE WITH THEIR HONDA CIVICS 2015-2019 ABOUT A FAULTY COMPRESSOR GETTING HOLES PUNCTURED IN CAUSING THE FREON TO LEAK OUT AND THEY ALSO DENIED THE PAYMENT CLAIMING A ROCK HIT MY CAR AND CAUSED THE CONDENSER TO GET DAMAGED. CLEARLY HONDA NEEDS TO OWN UP TO THIS FAULTY COMPRESSOR AND RECALL THE CARS OR JUST PAY FOR THE AC TO BE FIXED INSTEAD OF CHARGING CUSTOMERS $2300 TO FIX A PROBLEM THAT CAN OCCUR AGAIN! THERE ARE EVEN LAWSUITS AGAINST HONDA FOR THIS ISSUE! *TR

NHTSA ODI 11331126

THE FIRST TIME I HAD TO TURN ON MY AC FOR THE SUMMER 2020 SEASON ON MY 2017 HONDA CIVIC I NOTICED THAT IT WAS BLOWING HOT AIR. I TOOK MY CAR TO A HONDA DEALERSHIP WHERE THEY IDENTIFIED NOT ONLY WAS MY A/C CONDENSER LEAKING FREON BUT ALSO MY A/C COMPRESSOR IS LEAKING FREON. BOTH PARTS MUST BE REPLACED. IN AUGUST 2019 , HONDA ISSUED A SERVICE BULLETIN FOR THE A/C CONDENSER AS THEY DISCOVERED IT WAS MANUFACTURED TO STANDARDS AND WITH THE SERVICE BULLETIN FOR THE A/C CONDENSER AN EXTENDED WARRANTY HAS BEEN ISSUED. HOWEVER, THE A/C COMPRESS IS NOT UNDER AN EXTENDED WARRANTY. MY CAR IS OUT OF THE MANUFACTURE WARRANTY (3 YEARS/36,000 MILES) PERIOD BY 4,000 MILES - NOT YEARS. I LIVE IN THE MID-WEST WHERE I DON'T NEED TO USE MY CAR'S A/C OFTEN SO I HAVEN'T USED MY A/C SINCE FALL 2019 WHEN MY VEHICLE WAS STILL UNDER WARRANTY. SEARCHING ONLINE - THERE ARE VEHICLE OWNER COMPLAINTS ON THE A/C UNITS BECOMING DEFECTIVE DURING AND AFTER WARRANTY PERIOD OF 2016, 2017 AND 2018 HONDA CIVIC'S. THE IN ORDER TO REPAIR THE A/C COMPRESSOR, THE ESTIMATED COST OF REPAIR IS $1,200. THE DEALERSHIP HAS INFORMED ME THAT THE PARTS ARE CURRENTLY OUT OF STOCK AND THAT THEY HAVE SEEN A NUMBER OF CIVIC'S WITH SIMILAR ISSUES. HOW IRONIC IS IT THAT WITHIN THREE YEARS (NOT FULL THREE YEARS) MY VEHICLE'S A/C CONDENSER AND COMPRESSOR NEED TO BE REPLACED. HONDA HAS ACKNOWLEDGED FAULT ON ONE PART BUT OTHER THE SECOND. THESE PARTS DO NOT BECOME DEFECTIVE THIS EARLY IN THE LIFE OF A VEHICLE. *TR

NHTSA ODI 11330094

I PURCHASED A 2017 HONDA CIVIC IN NOVEMBER 2017. IN AUGUST 2018 THE AC WENT OUT. (I KNOW IN AUGUST RIGHT!). THE SERVICE DEPARTMENT AT HONDA REPLACED THE HIGH PRESSURE HOSE FOR THE O-RING. THE SERVICE WAS COVERED UNDER MY CAR WARRANTY. NINE MONTHS LATER (MAY 2019) THE SAME THING HAPPENED. THE A/C WENT OUT. THIS TIME THE HONDA SERVICE DEPARTMENT REPLACED THE CONDENSER. IT IS EVEN NOTED IN THE PAPERWORK THAT THE AC IS BLOWING HOT "AGAIN". THE SERVICE WAS COVERED UNDER THE WARRANTY. 13 MONTHS LATER (JUNE 2020) WHILE SERVICING AN OIL CHANGE, THE HONDA SERVICE FOUND A LEAK COMING FROM THE COMPRESSOR. THIS TIME IT WAS NOT COVERED UNDER THE ORIGINAL WARRANTY, HOWEVER THROUGH HONDA CARE I WAS CHARGED A DEDUCTIBLE ($100.00). *TR

NHTSA ODI 11329046

A FEW DAYS AGO, WHILE ON MY WAY HOME FROM WORK ON THE FREEWAY, I NOTICED THE DRIVER SIDE AC STARTED BLOWING HOT AIR. THOUGHT MAYBE BECAUSE IT WAS SO HOT. CHECKED THE PASSENGER SIDE AND IT WAS A BIT COOLER. COOLER THAN THE DRIVER SIDE AT LEAST. I KIND OF IGNORED IT FOR A FEW DAYS SINCE IT HADN'T BEEN SO HOT BUT TODAY I DECIDED TO TRY IT AGAIN AND THE SAME THING HAPPENED. WARMER AIR COMPARED TO THE PASSENGER SIDE BUT THE PASSENGER SIDE IS STILL NOT VERY COLD. THEN I REALIZED SOME FOG LIKE SMOKE COMING OUT OF THE MIDDLE VENTS AFTER LIKE 2 MINUTES OF IT BEING ON. I FELT LIGHT HEADED AND KIND OF OUT OF BREATH SO I IMMEDIATELY TURNED IT OFF AND PULLED OVER TO CATCH MY BREATH. *TR

NHTSA ODI 11328468

THE BACK WIPER REMAINED IN FAST SPEED UNTIL SHUTTING OFF VEHICLE. TWICE. SECOND TIME LENGTH OF APPROX 5 MINUTES. THEN OPERATED NORMALLY. 12/09/19 2ND. RADIO HAS BEEN CHANGING STATIONS ON IT'S OWN. AND THE THE PHONE HAS BEEN ASKING ME TO SET UP WITH BLUE TOOTH WHEN I AM DRIVING. I HAVE SHUT OFF THE RADIO AND IT SEEMS TO RE-SET ITSELF. THIS HAS BEEN GOING ON FOR ABOUT MONTH. 11/09/19

NHTSA ODI 11288230

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF MADE SOME POPPING SOUNDS AND THE GLASS SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HONDA OF STEVENS CREEK (800-692-2129, LOCATED AT 4590 STEVENS CREEK BLVD, SAN JOSE, CA 95129), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, STATED THAT THERE WAS NO RECALL, AND PROVIDED THE CONTACT WITH A REFERENCE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

NHTSA ODI 11203155

I HAD THE WIPERS ON AND IT WAS RAINING. THE WIPERS STOPPED WORKING BEFORE THEY REACHED THE DOWN POSITION ON THE WINDSHIELD. THEY WOULD NOT WORK AFTER THAT. I WAS DRIVING THE CAR ON A CITY STREET GOING FORWARD.

NHTSA ODI 11180856

WHEN I STARTED DRIVING IT STARTED TO HESITATE AND THEN I GOT TO MY DESTINATION AND THEN WHEN I GOT BACK INTO THE CAR I TURNED THEM ON THEY WENT UP AND NEVER WENT DOWN. NOW THEY DON'T EVEN WORK AT ALL THEY'RE STUCK IN THE POSITION THAT I SHOWED YOU THE PHOTO I HAVE APPROXIMATELY 8K MILES ON THIS VEHICLE. THEY STOPPED WORKING WHEN I WAS DRIVING I HAVE 0 VISIBILITY ITS SNOWING HERE IN OREGON

NHTSA ODI 11175955

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING 40 MPH, THE SUN ROOF OPENED AND ALL FOUR WINDOWS IN THE VEHICLE ROLLED DOWN SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,500.

NHTSA ODI 11142428

I WAS DRIVING IN THE HIGHWAY ON A POURING RAIN AND SUDDENLY MY WINDSHIELD WIPER STOPPED. THIS ALMOST CAUSE ME ACCIDENT. ALSO, WHEN I PRESS MY GAS ON A REALLY FAST HIGHWAY, I TRIED TO FLOOR THE GAS BUT IT WASN'T ACCELERATING, I HAD TO SWITCH GEAR FOR IT TO WORK.

NHTSA ODI 11114428

WHILE DRIVING ON THE INTERSTATE AT ROUGHLY 60-65 MPH MY WINDSHIELD WIPES SUDDENLY STOPPED WORKING. THEY STOPPED MID WINDOW AND WOULD NOT MOVE AT ALL.

NHTSA ODI 11097553