What 574 owners told NHTSA about the 2017 Honda Civic Sedan

2017 HONDA CIVIC A/C CONDENSER FAILED FROM FACTORY. HONDA DOES NOT HAVE REPLACEMENT PARTS NOR WILL THEY PROVIDE AN ETA FOR NEW PARTS. HONDA ALSO REFUSES TO PROVIDE LOANER CARS FOR AFFECTED CUSTOMERS. CUSTOMERS ONLY OPTION IS TO PAY FOR REPAIR OUT OF POCKET AND ATTEMPT TO GET A REIMBURSEMENT FROM HONDA.

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THERE ARE TIMES WHEN THE POWER WINDOW (FRONT PASSENGER SIDE) AND SUNROOF ARE OPEN THAT THEY CAN NOT BE CLOSED. THE FIX IS TO STOP THE CAR, RESTART IT AND THEN RAISE THE WINDOW WITH THE SWITCH ON THE PASSENGER DOOR. THAT SEEMS TO RESET IT. WHEN I ASK THE DEALER TO REPAIR IT THEY ARE NOT AWARE OF A PROBLEM OR SERVICE BULLETIN AND THEREFOR DO NOTHING. WHEN YOU ASK HONDA CUSTOMER SERVICE THEY SAY TAKE IT TO THE DEALER. THERE ARE COUNTLESS ENTRIES ON VARIOUS AUTO BLOGS THAT TALK ABOUT THIS PROBLEM WITH HONDA VEHICLES, AND THE SOLUTION I MENTIONED ABOVE SEEMS TO BE A TEMPORARY FIX. HONDA DOES NOTHING TO TRY TO REPAIR THIS. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION.

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I BROUGHT THE CAR TO THE DEALER ON JULY 6 BECAUSE THE AIR CONDITIONER STOPPED WORKING AND THE CAR IS UNDER WARRANTY. IT IS UNSAFE TO DRIVE THE CAR WITHOUT A/C IN THIS HEAT AND HUMIDITY. THE DEALER DETERMINED THAT THE CONDENSER HAD FAILED AND THAT MANY 2016 AND 2017 HONDA HAVE HAD THIS PROBLEM. THE PART IS ON A NATIONAL BACK ORDER AND THEY HAVEN'T BEEN ABLE TO GET THE PART. I OPENED A CASE WITH HONDA CUSTOMER SERVICE AND IT APPEARS THAT THERE ARE OVER 3000 CARS WITH THIS PROBLEM. AS OF TODAY, 7/19, THEIR BEST ESTIMATE IS THAT THEY MAY HAVE THE PART ON 7/25. NO GUARANTEE. MY CAR WILL BE OUT OF SERVICE FOR NEARLY THREE WEEKS AT THE LEAST. MORE IMPORTANTLY, MANY OF THESE CARS ARE BEING DRIVEN IN THIS HEAT ,WITHOUT A/C, WHICH IS DEFINITELY AN UNSAFE CONDITION.

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CAR TRUNK OPENS WHILE DRIVING (MORE THAN A DOZEN TIMES TO DATE); WINDOWS DESCEND WHILE LOCKING CAR FROM OUTSIDE; GAS CAP COVER UNLATCHES WHILE LOCKING CAR. CAR DOORS HAVE ALSO UNLOCKED WHILE VEHICLE WAS PARKED, AND THIEVES RANSACKED CAR ON 2 OCCASIONS. I RAISED ISSUES TO DEALER (WHO SAID THEY WERE IMPOSSIBLE) AND WROTE MANUFACTURER APRIL 22; HAVE RECEIVED NO RESPONSE. RUST ON TIRE RIMS. THE ELECTRICAL ISSUES HAVE BEEN RECURRING SINCE FIVE MONTHS AFTER I PURCHASED THE CAR TO THE PRESENT DAY.

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WOKE UP AT 4:30 AM ON THIS DAY JULY 18,2019 SAW THAT MY CAR WAS ON FIRE (IT STARTED UNDER THE HOOD). IT WAS PARKED IN THE DRIVEWAY

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"EPS FAULT" FAULT IN THE ELECTRONIC POWER STEERING. STEERING IS AFFECTED WITH CHECK ENGINE LIGHT AND POWER STEERING LIGHT. CAR NOT RUNNING RIGHT. IN MOTION

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TRAVELLING TO WORK IN A HIGHWAY OF SPEED AROUND 75MPH ALL OF SUDDEN HEARD A HUGE SOUND. GOT SCARED AND PULLED OVER, TO MY SHOCKING THE CAR MOONROOF WAS SHATTERED

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I DO OIL CHANGE BY MYSELF. HERE I AM REPORTING FUEL DILUTION OF ENGINE OIL ISSUE ON MY CAR. THE SECOND LAST TIME OF MY CAR'S OIL CHANGE WAS ON MARCH 16 2019. I FOLLOWED THE MANUAL STRICTLY TO PERFORM THE OIL CHANGE AS WELL AS THE OIL FILTER REPLACEMENT. I ADDED 3.7 QT OF NEW MOTOR OIL (MOBIL 1 ADVANCED FUEL ECONOMY FULL SYNTHETIC 0W20), WHICH IS THE VOLUME SPECIFIED ON THE MANUAL BOOK. LAST WEEKEND ON JULY 7 2019 I DID OIL CHANGE AGAIN, STILL FOLLOWING THE MANUAL BOOK STRICTLY. WHAT MADE ME CONCERNED WAS THAT THE VOLUME OF THAT USED MOTOR OIL WAS CLEARLY GREATER THAN WHAT I ADDED ON MARCH 16. THE MOTOR OIL I PURCHASED CAME WITH SEALED BOTTLES, EACH CONTAINING 1 QT VOLUME. I WAS SURPRISED TO FIND THAT THE USED OIL FULFILLED 4 BOTTLES, WHICH WAS 10% MORE THAN WHAT I ADDED 3 MONTHS BEFORE. THIS WAS THE SOLID EVIDENCE THAT SOMETHING WENT INTO THE MOTOR OIL, WHICH I BELIEVED WAS GASOLINE, BECAUSE THE USED OIL HAD A GASOLINE SMELL. DURING THIS PERIOD, I ONLY CHOSE TOP TIER GASOLINE BRANDS AND ADDED REGULAR #87 WHICH WAS SUGGESTED BY HONDA, THEREFORE THE QUALITY OF GASOLINE I ADDED WAS NO PROBLEM; I DIDN'T SEE LOSS OF ENGINE COOLANT, BRAKE FLUID, TRANSMISSION FLUID DURING THIS TIME.

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I BROUGHT MY 2017 HONDA CIVIC IN FEB/2019. MY AC HAS NOT BEEN USED SINCE I BROUGHT THE CAR UNTIL IT GOT REALLY HOT WHERE I LIVE THIS MONTH. I CALLED THE DEALER AND THEY TOLD ME THAT THE COMPRESSOR IS DAMAGED BECAUSE ROCKS FROM THE HIGHWAY HAS BEEN HITTING AGAINST IT. I EXPLAINED THAT I DON'T KNOW IF THE AC WAS WORKING FROM THE BEGINNING AND THAT THE CAR IS SO LOW TO THE GROUND THAT IT IS TO EXPECTED FOR ROCKS TO HIT UNDER THE CAR. THEY THEN TELL ME THAT IT WILL COST 1200 FOR ME TO GET IT FIXED. HONDA NEEDS TO FIX THIS PROBLEM AND FAST BECAUSE IT IS VERY HOT.

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THE A/C STOPPED WORKING AT 2 YEARS, 4 MONTHS, BUT AS I AM AT 41,000 MILES, IT IS NO LONGER UNDER WARRANTY. I NOTICED IT WHEN DRIVING ON SATURDAY, 6/29/19 THAT THE A/C WAS NO LONGER BLOWING COLD AIR; THIS WAS ON A DAY WHERE THE TEMPERATURE OUTSIDE WAS 99 IN NORTH CAROLINA. THE DEALERSHIP INDICATES THAT THE THERE ARE BAD SEALS ON THE COMPRESSOR. THEY HAVE QUOTED ME $2,100 TO REPLACE THE COMPRESSOR AND ADD FREON TO IT. I HAVE SEEN MANY HONDA OWNERS (2016-2017) COMPLAIN OF THIS ISSUE AND AM WONDERING IF THERE'S ANY WAY TO FORCE HONDA TO PAY FOR THESE BAD COMPRESSORS?

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HONDA CIVIC 2017 MODEL USES NEW COMPRESSOR TO GO WITH NEW REFRIGERANT AND SEEMS TO STOP WORKING WITHOUT ANY REASON. THERE HAS BEEN NO DAMAGE DONE TO THE CAR TO STOP THE COMPRESSOR FROM WORKING, USUAL MAINTENANCE IS KEPT UP WITH THE CAR. THE CAR IS 2 YEARS OLD AND SHOULD NOT HAVE AN ISSUE WITH THE COMPRESSOR FOR NO REASON.

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THERE IS A ROTTEN SMELL IN THE REAR TRUNK EVERY TIME WHEN/AFTER IT RAINS. FROM MY OBSERVATIONS, THE ODOR IS COMING FROM THE SPARE TIRE WELL, NOT THE TRUNK LINER. THE ODOR CAN BE REMOVED BY SPRAYING ODOR REMOVER AND HAVE IT VENTILATED. HOWEVER, THE NEXT TIME WHEN IT RAINS, THIS ODOR COMES BACK AGAIN. I AM AFRAID THAT THIS REPEATED ISSUE INDICATES WATER CLOGGED SOMEWHERE BENEATH THE SPARE TIME WELL.

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PURCHASED 2017 HONDA CIVIC NEW FROM DEALERSHIP WITH STANDARD NEW CAR WARRANTY. AT 41,000 MILES AIR CONDITIONING STOPPED WORKING. BROUGH VEHICLE TO DEALERSHIP AND WAS TOLD NEW COMPRESSOR WAS NEEDED AND REPAIR WOULD COST $986 + TAX. BOUGHT VEHICLE BECAUSE OF REPUTATION FOR RELIABILITY. SOMETHING LIKE THIS HAS NEVER HAPPENED BEFORE AND DEALERSHIP EVEN ADMITTED THAT THERE HAS BEEN A SEVERE PROBLEM WITH AIR CONDITIONING COMPRESSORS FOR THIS PARTICULAR YEAR AND MAKE VEHICLE. AFTER SEARCHING INTERNET FOR INFORMATION I CAME TO REALIZE THAT THIS IS TRUE AND WONDERED HOW MANY OTHER CONSUMERS WERE FACED WITH THE SAME TYPE REPAIR COSTING OVER $1,000? FILING THIS COMPLAINT SO THAT WORD GETS OUT AND SOMEONE CAN FINALLY HOLD HONDA ACCOUNTABLE FOR SELLING A PRODUCT WITH A KNOWN DEFECTIVE COMPONENT

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MY OILS IS BEING DILUTED BY FUEL STRONG ODER OF GAS FROM OIL. SHOWS THAT IT IS OVER FILLED . WHEN IT IS COLD OUT SIDE MY ENGINE FEELS LIKE IT IS STUTTERING AND IT STARTS TO CLICK UNDER ACCELERATION. MY CAR HAS ALREADY HAD FUEL RAIL AND INJECTORS REPLACED UNDER WARRANTY FOR MISFIRING ISSUES AND MY CAR HAS SHUT OFF ON ME MULTIPLE TIMES WHILE DRIVING ON BUSY 50 MPH ROADS AND HAD TO COAST INTO A PARKING LOT. EVERY HONDA DEALER I'VE BROUGHT IT TO SAYS THIS IS NORMAL AND WILL NOT ADMIT THAT MY OIL IS DILUTED. BUT I HEARD THEM SAYING HOW BAD THE OIL SMELL OF GAS

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TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ATTEMPTED TO START THE ENGINE FIVE TIMES, BUT WAS UNSUCCESSFUL. SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED, INCLUDING FIVE "ELECTRIC PARKING BRAKE PROBLEM", "VEHICLE STABILITY ASSIST PROBLEM", AND "ELECTRIC POWER STEERING PROBLEM" MESSAGES THAT APPEARED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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WHILE DRIVING STRAIGHT ON THE FREEWAY THE STEERING STICKS WHILE MAKING SMALL CORRECTIONS TO KEEP THE CAR STRAIGHT IN THE LANE. ITS A CATCHY FEELING CAUSING ME TO OVERCOMPENSATE AFTER IT CATCHES/STICKS. ALSO WHEN SITTING STILL WAITING FOR A STOP LIGHT THE STEERING SEEMS TO JUMP A NOTCH BY ITSELF.

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THE ISSUE I HAVE BEEN HAVING IS THE BRAKE ASSIST PROGRAM IS BREAKING WHEN THERE IS NO OBJECT AROUND CAUSING MY CAR TO BREAK FOR NO REASON THIS CAUSE QUICK USE OF THE BREAK ONE DAY ITS GONNA CAUSE SOMEONE TO REAR END ME I TOOK THIS TO HONDA THEY CANT FIND THE ISSUE THIS HAPPENS ABOUT 4 TIMES TO AND FROM WORK THIS IS A HUGE SAFETY CONCERN AS WELL MY LANE DEPARTURE ASSIST HASNT WORK SINCE THE DAY I BOUGHT THE CAR TO MANY ISSUES TOOK CAR TO 3 DIFFERENT DEALERS ALL THE DEALERS SAID THEY RESET THE SYSTEM NO ISSUES FOUND HONDA DOESNT CARE ABOUT SAFETY AT ALL. THESE ISSUES HAPPEN IN MOTION BOTH ON STREETS AND HIGHWAYS

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AIR CONDITIONER NOT WORKING.

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I WENT TO GO START MY VEHICLE AFTER LEAVING WORK AT 4 AM, 5/9/2019. UPON TRYING TO START MY VEHICLE, THE BRAKE PEDAL WAS STIFF. I COULD NOT START THE VEHICLE. MY CAR'S LIGHTS STARTED FLASHING, WITH A WEIRD CLICKING NOISE BEING MADE. ON THE DASHBOARD, THE SYSTEM STARTED STATING "ELECTRIC PARKING BRAKE PROBLEM". "MANUAL BRAKE PROBLEM", "STABILITY PROBLEM", AND A COUPLE OTHER ERRORS. THE VEHICLE WAS STATIONARY, AND UPON DOING RESEARCH, THIS HAS BEEN AN ISSUE WITH 2016-2018 HONDA CIVICS. THE EMERGENCY BRAKE WAS NOT ON, AND I HAVE NEVER USED THAT FEATURE. AT THE TIME OF THIS COMPLAINT, MY VEHICLE IS SITTING IN MY WORK'S FULL PARKING LOT, AND I AM STRANDED.

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TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. OCCASIONALLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATED A LOW TIRE PRESSURE WARNING; HOWEVER, THE TIRE WAS CORRECTLY INFLATED. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS FLAT, BUT THE WARNING INDICATOR NEVER ILLUMINATED. THE VEHICLE WAS TAKEN TO O'BRIEN HONDA OF BLOOMINGTON (1602 GENERAL ELECTRIC RD, BLOOMINGTON, IL 61704, (309) 663-9591) WHERE IT WAS DIAGNOSED THAT THE TIRE TREAD DEPTH WAS DIFFERENT ON BOTH TIRES, WHICH CAUSED THE TPMS TO MALFUNCTION. THE CONTACT WAS INFORMED TO MANUALLY TURN OFF THE FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09501888. THE APPROXIMATE FAILURE MILEAGE WAS 12,400.

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TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF MADE SOME POPPING SOUNDS AND THE GLASS SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HONDA OF STEVENS CREEK (800-692-2129, LOCATED AT 4590 STEVENS CREEK BLVD, SAN JOSE, CA 95129), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, STATED THAT THERE WAS NO RECALL, AND PROVIDED THE CONTACT WITH A REFERENCE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

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WHEN DRIVING AT OVER 50 WHEN IT'S OVER 80 DEGREES. THE STEERING ACTS UP! WHEN TRY TO ADJUST A LITTLE BIT IT RESIST AND THEN LET'S GO SLIGHTLY. IT MAKES YOU OVER STEER A BIT. IT'S NOT A COMFORTING THING WHEN IT KEEPS DOING THAT! I FOUND ONLINE THAT THERE IS SUPPOSED TO GET A RECALL FOR STEERING ASSIST. THE MAGNET HAS COME LOOSE AND OUT OF PLACE AND CAUSES THIS TO HAPPEN! PLEASE LOOK IN TO THIS PROBLEM!

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THE STEERING STICKS AT HIGHWAY SPEEDS CAUSING THE DRIVER TO OVERCOMPENSATE AND MAKING IT IMPOSSIBLE TO STAY WITHIN THE LANES. ALSO THE STEERING WHEEL DOES NOT GO BACK TO CENTER.

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NUMEROUS NHTSA REPORTS HAVE BEEN TO WASTE AS NOTHING IS DONE. THIS 2017 HONDA CIVIC EX HATCHBACK CONTINUES TO HAVE ELECTRICAL GLITCHES SINCE BOUGHT NEW IN DEC. 2017. NO PROBLEM (S) FOUND. NO CODES. UNABLE TO DUPLICATE. ETC. ETC. HONDA REFUSES TO DEAL WITH THIS DEFECTIVE VEHICLE & SERVICING HONDA DEALERS DO NOT WANT THIS PIECE OF CRAP HONDA IN THEIR SHOPS. HONDA CLAIMS THEY HAVE LEGAL RIGHT TO CANCEL ALL NEW VEHICLE WARRANTIES ON THIS VEHICLE & OWNER CANNOT DO ANYTHING LEGALLY ABOUT THIS. NO US FEDERAL AGENCY HAS ANY CONTROL WHAT HONDA DOES IN THE US. HONDA HAS BECOME ARROGANT & ABUSIVE TOWARDS HONDA CUSTOMERS & DOES NOT CARE.

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10TH GENERATION 2017 HONDA CIVIC LX SEDAN: FIRST REPORTED TO THE HONDA DEALER IN MAY 2018, THE TRUNK MYSTERIOUSLY OPENS WITHOUT ANY OWNER INTERACTION. HAVE GONE INSIDE OUR HOME ONLY TO COME OUT IN THE MORNING TO FIND THE TRUNK OPEN. JUST RECENTLY, IN THE LAST WEEK OF MARCH 2019, THE HONDA DEALER HAD THE CAR AGAIN AND WAS NOT ABLE TO DUPLICATE THE PROBLEM. THEN ON SUNDAY, MARCH 31, 2019, THE PROBLEM OCCURRED AGAIN. WE BELIEVE THIS TO BE AN UNDER-REPORTED PROBLEM AS SOME OWNERS MAY THINK THEY ACCIDENTLY ACTIVATED THE REMOTE KEY FOB. THIS PROBLEM HAS SHOWN UP IN THE HONDA CIVIC OWNERS FORUM ON CIVICX.COM.

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