Home · 2017 GMC Sierra 2500 Hd · Complaints

What 98 owners told NHTSA about the 2017 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (98)Crash / fire / injury (9)Transmission & drivetrain (29)Brakes (28)Electrical system (12)Engine (10)Equipment (4)Speed control (4)Steering (4)Visibility & wipers (4)Airbags (3)Fuel system (3)

4 of 98 complaints match · Steering · clear filters

Nov 18, 2022SteeringAirbagsBrakesCrash

I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

NHTSA ODI 11494173

Mar 7, 2020SteeringElectrical systemElectronic Stability Control (esc)

WHEN I'M DRIVING AT A SLOW SPEED TURNING THE TRUCK LOOSES ALL POWER AND THE STEERING WHEEL JERKS OUT OF MY HAND, STABILITRAK IS ON THE DISPLAY AND IT SAYS ROLL DOWN DRIVER WINDOW AND ROLL BACK UP! IT ALSO LOOSES ALL POWER JUST DRIVING DOWN THE ROAD NO MATTER THE SPEED! I HAVE ALSO BEEN STOPPED AT A STOPLIGHT AND IT LOST ALL POWER WOULDN'T COME BACK ON SO I HAD TO GET OUT POP THE HOOD AND BANG I. THE BATTERY BOX AND CABLES AND IT STARTED AGAIN! VERY SCARY GOING 75 MPH AND IT SHUTS OFF LEAVING YOU NO STEERING NO BRAKES NO LIGHTS NO NOTHING! SOMETIMES IT SAYS POWER STEERING FAILURE SOMETIMES AND SOMETIMES IT SAYS STABILITRACK PROBLEM AT SOMETHING ABOUT TOWING! THE BRAKES WERE ALSO AFFECTED NO BRAKES

NHTSA ODI 11316706

Apr 23, 2019SteeringElectronic Stability Control (esc)

THE STABILITRAK SENSOR KEEPS GOING ON AND OFF. I'VE HAD THIS ISSUE WHEN I FIRST GOT THE TRUCK IN THE END OF OCTOBER IN 2017. THE DEALERSHIP COULD NOT FIX IT AT FIRST BUT FINALLY HAD TO FIX SOME WIRING. I'VE SEEN IT GO ON A FEW TIMES SINCE THEN BUT NEVER STAYED ON. AND FOR ABOUT 2-3 WEEKS IT'S BEEN COMING ON AND OFF BUT STAYING MORE ON AND NOT GOING AWAY NOW. I FEEL LIKE THIS SHOULDN'T HAPPEN TO A NEWER TRUCK

NHTSA ODI 11203277

Oct 25, 2017SteeringTransmission & drivetrainWheels

VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.

NHTSA ODI 11039665

Working with the data? Download all 98 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 GMC Sierra 2500 Hd verdict →