What 639 owners told NHTSA about the 2017 GMC Acadia Limited

The contact owns a 2017 GMC Acadia. The contact stated that while attempting to shift to park(P) to turn off the vehicle, the message that the vehicle was not in park(P) was displayed. The contact stated that the gear shift indicator showed that the vehicle was in park(P). The contact shifted to drive(D) and then back to park(P) several times before being able to turn off the vehicle. The contact stated that the failure was intermittent but had become a recurring failure. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 89,776.

NHTSA ODI 11651373

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11650737

The contact owns a 2017 GMC Acadia. The contact stated while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable, with the message “Steering Assist Reduced” displayed. The contact stated that the steering wheel was loosened and became difficult to turn. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed that the thermostat coolant sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 80,510.

NHTSA ODI 11650208

very bad shuttering when driving, took it to transmission shop and they said it needs to be replaced

NHTSA ODI 11649415

The contact owns a 2017 GMC Acadia. The contact stated that the shift to park message was displayed. The vehicle failed to recognize the gear that transmission was shifted into. The message “Steering Assist Reduced - Drive with Care” was displayed. There was an abnormal beeping sound when the door was closed. The contact had to move the gear shifter to shift into the selected gear. The vehicle was taken to the local dealer, where it was diagnosed that the thermostat and the gear handle needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The manufacturer was contacted, and informed the contact to keep the receipt for a possible recall reimbursement and referred the contact to the NHTSA Hotline. The failure mileage was approximately 3,000.

NHTSA ODI 11649444

A couple of months ago, I tried to put my car in park and shut it off the same way I have for years. The car made a rapid alarm sound and displayed a SHIFT TO PARK message on my dashboard. In order to get the car to shut off correctly, I had to squeeze the button on the shifter and gently push forward and backwards until the car recognized that I was in park. This now happens approx. 1 in every 15 times I try to turn off my vehicle. When this happens, I do not know if my car is actually in park and this is just a sensor issue or if the car is in fact struggling to shift to park!? If that's the case, couldn't it roll into someone or some thing? I remember JEEP having this issue a few years back, where people were killed when their "parked" jeep rolled over them. I think a famous actor was one of those victims in his driveway. Has GMC ever released a statement as to why only some VIN #s are included in this recall, when MANY of us on here are experiencing the same issue??

NHTSA ODI 11648590

The contact owns a 2017 GMC Acadia. The contact stated that after shifting to park, the vehicle could not immediately be turned off. The message "Shift to Park" was displayed. The contact stated that after several attempts, the vehicle was able to be turned off. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V516000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,000.

NHTSA ODI 11648340

Shift to park. Dash stating "Shift to Park" when vehicle has been put in park, this results in being unable to turn vehicle completely off. Have to continually move gear shift and hope that it recognizes that the car is in park, this lasted over 30 minutes of trying to get the car to recognize that it was in park. This needs to be recalled.

NHTSA ODI 11646955

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11644995

Shift to park warning stays on not allowing my car to turn off. Have to continually move gear shift in hopes it will recognize car is in park

NHTSA ODI 11644629

Twice the shift to park function of the vehicle has failed, once in 2020 and again in 2025, it appear that there is a recall for the year make and model vehicle, but for some reason my particular VIN in not included in this recall. The recall needs to be expanded to address this safety issue.

NHTSA ODI 11643986

Shift to park. Vehicle does not turn off when in park. This recall is in effect on other 2017 Acadias but for some reason ours is not under the recall. Had this issue in 2020 and it was repaired at our cost. It is now doing the same thing.

NHTSA ODI 11643329

Shift to park on the dash display.

NHTSA ODI 11640170

My transmission is burning on the inside with no warning or indication. Transmission fluid is black and burned. Experienced jerking and hesitation when gears are automatically shifting.

NHTSA ODI 11639236

The contact owns a 2017 GMC Acadia. The contact stated that after making a left turn and stopping at a traffic sign, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. Additionally, the contact stated that the vehicle was hesitating before gaining forward momentum while depressing the accelerator pedal. The contact stated that the vehicle bucked or lunged forward while accelerating. The contact stated that there was no warning light during the failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the intermediate drive shaft was failing. The mechanic informed the contact of NHTSA Campaign Number: 17V516000 (Power Train) and advised the contact to take the vehicle to a dealer to be repaired. The contact had called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

NHTSA ODI 11637732

Oil is burning through. I have to get an oil change once a month or it goes completely empty. Spoke to multiple macanics now and all tell me that's a defect with the 2017 arcadia. I just bought this in August. I love it and don't want to get rid of it. Please fix this. I can't keep burning through oil like this. It's not safe for my kids and I

NHTSA ODI 11636499

it is a shift to park issue. will not shift into park....sometimes it takes several attempts before the computer reads it is in park. then i can turn off the car the car has 130,000 miles and we are repairing the same issue for the third time

NHTSA ODI 11634913

The front drive car seat motor is damaged. It will not recline making it very uncomfortable to drive. GMC has inspected the car and indicated that i need a new motor and seat frame. The cost is over 2600. Child safety is ultimately at risk if the driver is not fully comfortable at the wheel.

NHTSA ODI 11634552

While highway driving, engine suddenly lost power and car could not exceed 5 mph. Was able to get off at next exit and get to a local garage. Mechanic inspected. Bolt connecting high pressure fuel pump to cylinder sheared off leaving bolt body in cylinder, bending fuel pump and caused oil to spray over entire engine compartment. Repair unlikely. Engine will likely need to be replaced. Car has always been maintained. No indication of failure prior to incident.

NHTSA ODI 11634036

The contact owns a 2017 GMC Acadia. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. Additionally, there was a constant beeping alert coming from the vehicle during the failure. The contact later discovered that the rear brake lights and reverse lights were illuminated during the failure. A local dealer was contacted about the failure and made an appointment for a repair. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11633130

The contact owns a 2017 GMC Acadia. The contact stated that after shifting to the park position and attempting to turn the vehicle off, the engine shut off but the headlights and dashboard lights remained illuminated. Also, on multiple occasions, the battery had drained and the vehicle had to be jump-started. The vehicle was taken to the local dealer who diagnosed that the floor shifter harness was faulty and needed to be replaced. The floor shifter harness was replaced and the failure was remedied, but approximately two years later the failure reoccurred. The vehicle was taken back to the local dealer. The contact was informed of the manufacturer's TSB to repair the failure and a new and improved floor shifter harness was installed which corrected the failure. The contact indicated that the manufacturer was aware of the faulty harness but no assistance was offered. The failure mileage was 45,000.

NHTSA ODI 11632718

Vehicle developed a major shudder and vibration from transmission. There are reports of the symptom in other complaints and a service bulletin released by GM for replacing the transmission fluid only(filter is internal and can only be replaced by removing and disassembling the transmission). When this malfunction is coupled with an EVAP sensor failure, loss of acceleration and engine stall occurs. The EVAP failure code did not appear for several weeks. I would suspect any type of engine miss will cause the same failure. Replacing transmission fluid does not remedy the severe shuddering from the vehicle.

NHTSA ODI 11632050

Sudden onset of extensive shuddering/shaking when shifting gears.

NHTSA ODI 11631136

Shift to park error message when vehicle is in park and engine will not shut off. NOT RECOGNIZING MICROSWITCH IN THE CONSOLE. NEEDS A RECALL.

NHTSA ODI 11631287

The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.

NHTSA ODI 11630318