What 639 owners told NHTSA about the 2017 GMC Acadia Denali

PURCHASED MY 2017 ACADIA(USED) ON OCTOBER 2, 3019. TWO DAYS AFTER TAKING DELIVERY A MESSAGE APPEARED SAYING "SHIFT TO PARK" WHILE I WAS PARKED AND VEHICLE WAS IN PARK. COULD NOT TURN ENGINE OFF. LEFT ENGINE RUNNING WHILE I EXITED THE CAR. EVENTUALLY ENGINE TURNED OFF. TOOK VEHICLE IN TO DEALER. THEY SAID THEY REPAIRED FOR WHICH I PAID. NOW IT'S HAPPENING AGAIN.

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SHIFT TO PARK MESSAGE. CAR WILL NOT SHUT OFF EVEN WHEN IN PARK. IT SAYS IT NEEDS TO SHIFT TO PARK, EVEN WHEN IT IS IN PARK.

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WHEN THE VEHICLE IS PUT IN PARK AND ATTEMPTED TO SHUTOFF, IS MESSAGE APPEARS ON DASH THAT SAYS "SHIFT TO PARK". THIS PROBLEM WAS REPORTED TO THE DEALER THE 1ST TIME IT HAPPENED ON JUNE 11., 2018. THE DEALERSHIP REPLACED THE SHIFTER. ON JULY 31, 2020 AGAIN THE SHIFT TO PARK MESSAGE APPEARED. THE DEALERSHIP AGAIN REPLACED THE SHIFTER, (THAT SHORTED OUT) AND THIS TIME INSTALLED A WIRING HARNESS THAT HAD A RESISTER INSTALLED IN THE HARNESS TO PREVENT DAMAGED TO THE SHIFTER ASSEMBLY FROM THE OVER CURRENT THAT GOES TO THE SHIFTER. THE SERVICE ADVISOR SAID THEY HAVE HAD NUMEROUS VEHICLES WITH THIS PROBLEM AND THE COM[ANY SHOULD DO A RECALL. HOW LONG BEFORE IT DOES IT AGAIN AND A ANOTHER $631.36 REPAIR BILL.

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1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DASH LIGHTS REMAIN ON. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND THEY DO NOT HAVE A DEFINATIVE SOLUTION.

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SHIFT TO PARK ERROR MESSAGE WHILE DEPRESSING BRAKE AND SHIFTING VEHICLE TO PARK POSITION NOT MOVING IN STATIONARY POSITION AND TURNING OFF VEHICLE ERROR MESSAGE OCCURS WILL NOT ALLOW VEHICLE TO TURN OFF FULLY NOR RECOGNIZE VEHICLE IS IN PARK .

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MY 2017 GMC ACADIA IS EXPERIENCING THE SAME ISSUE AS DESCRIBED IN N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION MY VIN IS APPARENTLY NOT INCLUDED IN THE COVERED VEHICLES EVEN THOUGH IT IS THE SAME SAFETY ISSUE IN THE SAME PART IN THE SAME MAKE, MODEL AND YEAR RANGE OF THE BULLETIN. IT IS ALSO MY UNDERSTANDING THAT THIS ISSUE CAN CAUSE ADDITIONAL SAFETY ISSUES WITH THE VEHICLE THAT ARE POTENTIALLY VERY SERIOUS.. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER WHO VERIFIED IT IS THE SAME CORROSION ISSUE DUE TO A FAULTY DESIGN.

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VEHICLE WILL NOT SHIFT INTO PARK, EVEN THOUGH THE CAR IS NOT MOVING. CANNOT TURN VEHICLE OFF WHILE THIS MESSAGE IS BEING DISPLAYED. CANNOT LOCK/SECURE VEHICLE WHILE THIS MESSAGE IS DISPLAYED.

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VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THING AND HAVE THEM RECALL THIS PROBLEM.

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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE SHIFT TO PARK WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER TURNING OFF THE VEHICLE, AN AUDIBLE CHIME WAS HEARD INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH A REPRESENTATIVE AT KARL CHEVROLET OF STUART (324 SW 8TH ST, STUART, IA 50250) WHERE SHE WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ISSUED FOR THE FAILURE HOWEVER, THERE WAS CURRENTLY NO FIX FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.*BF CONSUMER STATED HARNESS WAS REPLACED.*JB

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STARTING ABOUT A MONTH AGO WHEN I PUT MY CAR IN PARK AND THEN TURN MY VEHICLE OFF A 'SHIFT TO PARK' WARNING COMES ON AND THE CAR WILL NOT TURN OFF. THE CAR IS IN PARK AND I HAVE TO SHIFT TO A DIFFERENT GEAR AND BACK TO PARK TRYING TO GET IT TO REGISTER IT IS IN PARK. SOMETIMES IT TAKES MULTIPLE TIMES OF TRYING THIS BEFORE IT WILL RECOGNIZE IT. MY VEHICLE IS PAST THE 36,000 MILES WITH ABOUT 42,000 MILES. *TR

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BEGINNING IN MAY, 2020, MY ACADIA STARTED SAYING "SHIFT TO PARK" WHEN I WOULD TRY TO SHUT IT OFF, ALTHOUGH IT IS IN PARK. IT HAS INCREASINGLY GOTTEN WORSE AND IT NOW HAPPENS EVERY DAY. THIS MORNING. I HAD TO RESTART THE CAR, MOVE BACKWARDS, FORWARDS, SHUT OFF CAR AND REPEAT 7 TIMES BEFORE IT FINALLY LET ME SHUT THE CAR OFF WITHOUT THE WARNING. *TR

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WHEN CAR IS IN PARK AND THE BUTTON TO TURN OFF THE VEHICLE IS PRESSED A ACTION REQUIRED SHIFT TO PARK MESSAGE IS DISPLAYED AND THE VEHICLE WILL NOT TURN OFF. THE VEHICLE DOES NOT RECOGNIZE IT IS IN PARK AND WILL NOT SHUT OFF. *TR

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I RECEIVE A 'SHIFT TO PARK' WARNING MESSAGE WHEN MY VEHICLE IS CLEARLY IN THE PARK POSITION AND IT PREVENTS MY CAR FROM BEING ABLE TO COMPLETELY TURN OFF. I HAVE HAVE HAD THIS SAME ISSUE SUPPOSEDLY REPAIRED AT THE GMC DEALERSHIP ON TWO SEPARATE OCCASIONS AND IT IS NOW GIVING ME THE SAME ERROR. I AM NOW NO LONGER ABLE TO OPEN MY GARAGE DOOR FROM MY VEHICLE, I HAVE HAD SEVERAL INSTANCES IN WHICH THE VEHICLE DOES NOT RECOGNIZE EITHER ONE OF MY KEY FOBS.

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MY ACADIA WILL NOT TURN OFF WHEN PLACED IN PARK. THERE IS A SENSOR ON THE TRANSMISSION THAT TELLS THE VEHICLE THAT IT IS IN PARK AND ALLOW IT TO TURN OFF. I HAD THIS REPAIRED ONCE UNDER WARRANTY, NOW IT HAS HAPPENED FOR THE SECOND TIME. IT IS AN OBVIOUS ISSUE THAT WARRANTS A RECALL. IF THE VEHICLE HAPPENS TO TURN THE ENGINE OFF, WITH THIS WARNING, THE ELECTRONICS STAY ON AND DRAIN YOUR BATTERY UNLESS YOU START THE VEHICLE AND THEN SHIFT FROM PARK TO OTHER GEARS AND BACK TO PARK SEVERAL TIMES BEFORE THE ENGINE AND ELECTRONICS WILL SHUT OFF. DEALERSHIP TOLD ME WHEN WE TOOK IT THE FIRST TIME THAT THEY HAD SEVERAL OF THESE REPLACED ALREADY. *TR

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VEHICLE "SHIFT TO PARK" CAN NOT BE FIXED... VEHICLE WILL NOT SHIFT TO PARK, ROLLS OUT OF DRIVEWAY EVEN THOUGH THE VEHICLE SHIFTER IS PHYSICALLY IN "PARK"- VEHICLE WAS SERVICED FOR THIS MULTIPLE TIMES, AND UNDER WARRANTY. DANGEROUS *TR

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THE FIRST PROBLEM I HAD WAS THE SHIFT. I GOT IT FIXED. I HAVE IT ALL DOCUMENTED. NOW FOR THE SECOND TIME IN THE PAST 2 WEEKS MY CAR HAS FLASHED EVERY WARNING LIGHT POSSIBLE. I TOOK IT IN THE FIRST TIME AND WAS TOLD THE CODES DID NOT STORE AND TO KEEP DRIVING IT. I FINALLY GOT A VIDEO OF THE PROBLEM HAPPENING AND DROPPED IT OFF FOR A SECOND TIME. DURING THE PROBLEM ALL GAUGES GO TO ZERO AND THE GEAR SYMBOL DISAPPEARS. THE LAST TIME I DROVE THE CAR IT ACCELERATED ON ITS OWN AND I DID NOT HAVE CONTROL OF THE VEHICLE. *TR

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THE CAR WILL NOT TURN OFF AND REPORTS ON THE DASHBOARD DISPLAY 'SHIFT TO PARK' EVEN THOUGH THE SHIFTER IS IN PARK. TRUCK WILL ROLL WHEN IT SHOULDN'T BE POSSIBLE. ALSO, UNLESS YOU CAN GET IT TO ACKNOWLEDGE YOU'RE IN PARK, HEADLIGHTS AND ALL ACCESSORIES STAY ON. AN ALARM SOUNDS IF YOU LEAVE THE VEHICLE. IT'S A MESS AND ALTHOUGH GMC KNEW ABOUT THE ISSUE IN MID 2018, REFUSES TO FIX IT WITHOUT PAYMENT. THIS SHOULD BE A MANDATORY RECALL.

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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE IGNITION FAILED TO TURN OFF. THE CONTACT STATED THAT THE VEHICLE RAN ON FOR 20 TO 30 MINUTES. KING O'ROURKE BUICK GMC LOCATED AT (756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178, (631)482-7312, CONFIRMED THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS COVERED UNDER WARRANTY. THE CONTACT WAS LATER INFORMED THAT THE BUMPER TO BUMPER WARRANTY HAD EXPIRED AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT*JB

NHTSA ODI 11320035

MY VEHICLE IS RECEIVING A "SHIFT TO PARK" ERROR WHEN THE VEHICLE IS PLACED IN PARK. THE SYSTEM DOES NOT REGISTER PARK, THEREFORE DOESN'T SHUT OFF AND CAN'T BE LOCKED OR VACATED. IT TAKES MULTIPLE ATTEMPTS TO GET IT INTO PARK. THERE IS A KNOWN ISSUE IN GM SERVICE BULLETIN 18-NA-297 BUT GMC HAS NOT RECALLED THIS DANGEROUS SHIFTER AND MY VEHICLE IS FAULTY.

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WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS.

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WHEN PARKING VEHICLE AFTER PLACING VEHICLE IN PARK AND PUSHING IGNITION OFF DASH WARNS SHIFT TO PARK AND VEHICLE WILL NOT TURN OFF COMPLETELY. MUST RESTART VEHICLE SHIFT TO A DIFFERENT GEAR THEN SHIFT BACK TO PARK AND TURN VEHICLE OFF AGAIN.

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SUNROOF WON'T OPEN, EVERY TIME I TRY TO OPEN THE SUNROOF IT MAKES A LOUD POPPING SOUND. WHEN I TRY TO TILT THE ROOF ONE SIDE GOES UP AND THE OTHER SIDE STAYS FLAT.

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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE SHIFT TO PARK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS THEN UNABLE TO TURN THE VEHICLE OFF WHILE THE WARNING LIGHT WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI LOCATED AT (260 HANA HWY #1, KAHULUI, HI 96732), WHERE IT WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LUG NUTS ON THE FRONT AND REAR WHEELS WERE IMPROPERLY INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.

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SHIFT TO PARK WARNING LIGHT TURNS ON WHEN CAR IS IN PARK. HEADLIGHTS STAY ON.

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WITH MY VEHICLE STATIONARY AND SHIFTER IN THE PARK POSITION, I TURN MY CAR OFF AND THE VEHICLE TURNS OFF BUT THE INSTRUMENT CLUSTER SAYS "ACTION REQUIRED - SHIFT TO PARK". THIS MESSAGE ALSO DOES NOT ALLOW THE DAY TIME RUNNING LIGHTS TO TURN OFF AND IF THE LIGHTS DON'T TURN OFF THE BATTERY DRAINS IF PARKED FOR LONG STRETCHES. I HAVE TO TURN THE CAR ON/OFF SEVERAL TIMES BEFORE IT ENGAGES AND THE MESSAGE DISAPPEARS.

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