What 639 owners told NHTSA about the 2017 GMC Acadia Denali

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11650737

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11644995

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11622503

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, there was a delay in stopping the vehicle. The contact applied more than normal pressure on the brake pedal and allowed more time to stop the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 72,000. Parts distribution disconnect.

NHTSA ODI 11618889

GMC has been unresponsive in servicing the recall for this vehicle as of 10/08/2024. Local dealers indicate they are waiting for parts - related airbags for servicing the recall. As a result, the car is not able to be sold for a fair market value. It is a 2017 model and we are being impacted financially by the issues with this recall and parts that are still unavailable.

NHTSA ODI 11618691

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11617957

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

NHTSA ODI 11610168

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11609914

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11609600

The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11609397

A recall was issued for my car in May ‘23. I have called our local GMC dealer and they explain they do not have the parts. I called GMC recall dept and they say that they are trying to get the parts. But they do not give a timeline at all. This is very frustrating. GMC doesn’t seem to care enough about their customers.

NHTSA ODI 11609427

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11608708

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11608751

Bought vehicle used/as is from dealer about a month after air bag recall announced in 2023. Found out it is apparently illegal to sell a vehicle with an open recall. Dealer did not disclose the recall and I did not research unfortunately. It's been over a year now since air bag was recalled and still no fix and I live in a very hot state. Should never take this long to fix something so dangerous - FATAL. Lives are possibly at stake!!! Also had to replace temp sensor which cost about $1,000. A/C wasn't working properly. Mechanic said they had to replace the temp sensor. Research shows this is a known issue. Also have had to replace O2 sensors and might have catalytic convertor issue.

NHTSA ODI 11608840

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11606083

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11605798

I have been waiting over a year to get my recall airbag fixed. I was sold a defective car and would hope that it would get fixed ASAP especially knowing that if I am in an accident, I could get killed or anyone else in my car could. This is unacceptable. I received a recall letter in May 2023 and today at the emissions testing was told to go get it fixed. I looked up what to do in the GMC website and they make it sound like I just call the dealership and they will fix it. That is not true, I was told there is no solution. I am driving a car that could kill me or any passenger in my car and have been for over a year. I called my dealership, GMC corporate and was told by both of them they would let me know when a part would be available but as of right now there is nothing. I believe it is negligent to have a recall that could cause death and it take this long. It’s not like a little light bulb that is broken. I am very upset and nervous to drive my car knowing the tragedy it could cause.

NHTSA ODI 11605536

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11603873

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11603083

My airbags have been under recall since May 2023 and they have not yet been replaced. My vehicle also doesn't appear on the priority list.

NHTSA ODI 11595785

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11594843

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11594256

I was notified of the air bag recall in June 2023, and no action has been taken on this problem yet. My concern is, of course, if I'm an accident and the air bag deploys and metal is scattered thru out the inside of the car the end result will be disastrous to whom ever is inside my car.

NHTSA ODI 11592353

GM has had a pending recall for a couple of months minimum on this vehicle for a critical safety component, the airbags. I have a young child and this is our families only car so they should be fixing this immediately. I have had this same recall done on cars I owned in the past (Honda) and it has never taken this long or been an issue.

NHTSA ODI 11587996

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11586088