What 639 owners told NHTSA about the 2017 GMC Acadia Denali

WINDSHIELD CLEANER NOZZLE SPRAYS TOO LOW ONTO WINDSHIELD.WHEN TRYING TO CLEAR SALT SPRAY WIPER JUST PUSHES FLUID DOWN AND DOES NIT CLEAN SPRAY ADVERSELY AFFECTING VISIBILITY WHILE DRIVING ON HIGHWAY.BROUGHT TO DEALER TO HAVE CHECKED,THEY AGREED THAT THERE US A PROBLEM.SAID THEY WILL CHECK FOR ANY BULLETINS ON PROBLEM.NOZZLES ARE NOT ADJUSTABLE AND ARE MADE OF SOLID PLASTIC. ALSO CHECKED ANOTHER ACADIA ON LOT WITH SAME RESULTS.GMC SHOULD FIX THIS PROBLEM BEFORE THER IS AN INCIDENT.

NHTSA ODI 11054925

HORN IS EXTREMELY DIFFICULT TO DEPRESS. SO DIFFICULT IN FACT, THAT MOST OF THE TIME IT IS INOPERABLE IN NEEDED SITUATIONS. WE HAVE REACHED OUT TO THE DEALERSHIP WHO INFORMED US TO CONTACT GMC WHO THEN DIRECTED US BACK TO THE DEALERSHIP WHO SENT US BACK TO GMC. AFTER 6 MONTHS OF NO RESPONSE WE WERE FINALLY TOLD BY GMC THAT THE UNDERSTAND IT IS HARD TO PRESS BUT THERE IS NOTHING THEY ARE PLANNING ON DOING ABOUT IT AT THIS TIME. I EXPLAINED THAT THIS IS A SERIOUS SAFETY ISSUE AND WE ARE UNCOMFORTABLE DRIVING THE VEHICLE.

NHTSA ODI 11051683

I BROUGHT IT IN TO SERVICE DEPARTMENT A COUPLE MONTHS AGO BECAUSE THE ACCELERATOR WOULD ACCELERATE WITH OUT ME PUSHING THE GAS EVEN SLAMMING ON THE BRAKES WOULD GET TO 85 90 MILES AN HOUR. FINALLY GOT IT OFF THE ROAD AND OFF HUGE QUANTITIES OF WHITE SMOKE FROM THE BRAKES BEING SO HOT. ASSURED ME IT WAS FIXED AND LAST NIGHT IN HIGHWAY TRAFFIC DID IT AGAIN. ALMOST GOT ME KILLED. SERVICE SAID THERE WAS NO RECALL BUT THIS IS VERY DANGEROUS!

NHTSA ODI 11051223

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDER THE HOOD ON THE DRIVER'S SIDE. THE FLAMES WERE EXTINGUISHED AND THE CAUSE OF THE FIRE WAS INVESTIGATED. IT WAS DETERMINED THAT THE ELECTRONIC MODULE CASING HAD BLOWN OFF AND THE MODULE HAD CAUGHT FIRE DUE TO AN ELECTRICAL SHORT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

NHTSA ODI 11048859

TRUCK CONSTANTLY FAILS TO START. KEYFOB NOT RECOGNIZED. COMPUTER SYSTEM CRASHES, REAR AIR VENTS FALL OUT. FAULTY GAS TANK AND GAS LINE. CANNOT FILL UP GAS TANK PAST 1/2 A TANK. BEEN HAPPENING SINCE INCEPTION AND IS CONSTANTLY IN AND OUT OF SERVICE FOR THE SAME ISSUES OVER THE PAST YEAR. NOT BEING ABLE TO START THE TRUCK IS A SAFETY HAZARD TO ME AND MY FAMILY. THERE NEEDS TO BE AN ALTERNATE WAY TO START THE TRUCK SHOULD THE COMPUTER SYSTEM CRASH.

NHTSA ODI 11047851

VERY HARD PRESSURE NEEDED TO ACTIVATE HORN ,NO MATTER WHICH POINT IS PRESSED YOUD NEED EXTREME PRESSURE TO ACTIVATE . VERY UNSAFE UNABLE TO BLOW HORN IN A EMERGENCY

NHTSA ODI 11046930

THE HORN IS EXTREMELY HARD TO BLOW (SAFETY HAZARD ). DEALER AGREES IT IS EXTREMELY DIFFICULT TO BLOW, BUT COMPARABLE TO SIMILAR MODELS, APPARENTLY POORLY DESIGNED AND VERY UNSAFE. SHOULD BE RECALLED.

NHTSA ODI 11046658

HELLO, IS ANYONE INVESTIGATING THE HORN PROBLEM WITH THE 2017 GMC ACADIA THAT IS WELL-DOCUMENTED IN MANY PLACES, INCLUDING YOUR OWN NHTSA WEBSITE? THE SAME PROBLEM LIKELY EXISTS WITH THE 2018 MODELS AS WELL. THIS HAS BEEN AN ISSUE SINCE THE '17 MODELS WERE FIRST INTRODUCED IN 2016 AND GM SAYS THEY CAN'T FIX IT. A SAFETY ISSUE AND THEY CAN'T FIX IT? THIS VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT, OR WORSE. GM DEALERS ARE STILL SELLING THESE VEHICLES TO UNINFORMED BUYERS AND THEY WILL NOT FIX THE PROBLEM.

NHTSA ODI 11046283

I ALMOST HIT A PEDESTRIAN WALKING ACROSS THE STREET IN FRONT OF MY CAR AT NIGHT AS I DID NOT SEE HIM DUE TO,THE HEADLIGHTS BEING TOTALLY INADEQUATE TO SEE IN FRONT OF THE CAR AND THE LIGHTS HAVE A BLIND SPOT WHEN ILLUMINATED AS THE DO NOT SHINE HIGH ENOUGH. THERE IS LIKE A SHELF EFFECT THAT WON'T ILLUMINATE ABOVE FOUR FEET OF THE ROAD IN FRONT OF YOU. ALSO THE LIGHT DOES NOT ILLUMINATE THE ROAD ENOUGH ESPECIALLY IN WET CONDITIONS. IT IS LIKE HAVING NO,LIGHT AT ALL.

NHTSA ODI 11045307

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA (6400 W SAHARA AVE, LAS VEGAS, NV 89146; 702-605-5808) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER WAS UNABLE TO CONFIRM IF AND WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

NHTSA ODI 11044964

LOW BEAMS ARE TOO LOW....POOR ILLUMINATION....HIGH BEAMS ILLUMINATE THE TOP OF TREES.

NHTSA ODI 11044680

HORN BUTTON IS VERY DIFFICULT TO ACTIVATE. TAKES 2 HANDS TO DEPRES...SAFETY CONCERN.

NHTSA ODI 11044703

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

NHTSA ODI 11044237

TWO MONTH OLD 2017 GMC ACADIA DENALI FWD. HORN IS NEARLY IMPOSSIBLE TO OPERATE UNDER ANY CONDITIONS. IT TAKES TWO HANDS TO MAKE IT WORK AND ONLY WITH EXCESSIVE FORCE, AND IN ONLY ONE SPOT ON THE STEERING WHEEL. RECENTLY I WAS ALONGSIDE OF A BIG RIG AND THE DRIVER DID NOT SEE ME. HE STARTED TO MANEUVER INTO MY LANE AND THE ACADIA HORN WOULD NOT WORK. NEARLY CAUSED A MAJOR ACCIDENT ON A 70MPH POSTED HIGHWAY. THE DEALER KNOWS ABOUT THE PROBLEM AND IT HAS BEEN REPORTED TO GMC AND NHTSA BY MANY 2017 GMC ACADIA OWNERS. TO DATE, GMC OFFERS NO FIX FOR THIS PROBLEM. A RECALL OR AT LEAST A REPAIR BULLETIN NEEDS TO BE ISSUED BEFORE SOMEONE GETS HURT, OR WORSE. THIS IS A WIDESPREAD SAFETY ISSUE WITH THE 2017 GMC ACADIA, AND POSSIBLY THE 2018 GMC ACADIA IF THE SAME HORN ACTIVATION HARDWARE IS USED IN THE NEWER MODEL.

NHTSA ODI 11041414

MY 2017 GMC ACADIA HAS SUCH POOR HEADLIGHT ILLUMINATION THAT I CANNOT SEE ADEQUATELY TO DRIVE AT NIGHT. I CAN BARELY SEE TO GET UP-AND-DOWN THE HILL TO OUR DRIVEWAY. EVEN ON BRIGHT ILLUMINATION, THE HEADLIGHTS ARE INADEQUATE. THERE SHOULD BE A RECALL ON THE HEADLIGHTS. OTHERWISE, THERE WILL BE ACCIDENTS. PEOPLE WILL GET HURT OR KILLED AND THERE WILL BE LAWSUITS.

NHTSA ODI 11039546

HEADLIGHTS ARE VERY DIM WHILE DRIVING AT NIGHT. ESPECIALLY WHEN ROADS ARE WET. WHEN THE ROADS ARE DRY THERE STILL ISN'T THAT MUCH OF A DIFFERENCE. DRIVING AT NIGHT WITH THESE HEADLIGHTS ARE VERY DANGEROUS AND COULD CAUSE MYSELF HARM IF NOT CORRECTED.

NHTSA ODI 11032617

THE HORN ON THIS VEHICLE REQUIRES EXCESSIVE PRESSURE TO OPERATE. I WAS ADVISED BY DEALER THAT THEY ARE AWARE OF IT, HAVE A BULLETIN ON IT, BUT NO REPAIR. THIS SITUATION COULD BECOME A DANGER AS HORN DOES NOT FUNCTION WITH NORMAL PRESSURE. THIS ISSUE HAS BEEN WITH THE VEHICLE SINCE DELIVERY. 4/17. THIS VEHICLE WAS JUST SERVICED ON 9/27

NHTSA ODI 11030606

STOPPED AT AN INTERSECTION FOR A RED LIGHT, UPON GREEN LIGHT, ACCELERATOR TAPPED TO ENTER INTERSECTION AND FORWARD COLLISION BRAKING SYSTEM APPLIED BRAKES. NOTHING WAS IN FRONT OF VEHICLE AT TIME OF FORWARD COLLISION BRAKING SYSTEM APPLICATION. TAPPED ACCELERATOR AGAIN AND VEHICLE HESITATED BUT SLOWLY ACCELERATED TO NORMAL SPEEDS. THE VEHICLE BEHIND AT THE TIME BARELY STOPPED WHICH WOULD HAVE REAR-ENDED MY VEHICLE AND CAUSED A CHAIN REACTION. CONTINUED ON TO WORK, CAREFULLY APPLYING ACCELERATOR AFTER EACH STOP. VERY SCARY FOR THE VEHICLE TO STOP IN THE MIDDLE OF A BUSY INTERSECTION WITH TRAFFIC BEHIND AND NOT IMMEDIATELY ALLOWING DRIVER TO CONTROL ACCELERATION.

NHTSA ODI 11030123

HORN IS SO HARD TO PUSH NO ONE IN MY FAMILY CAN SOUND HORN GUYS AT DEALER COULD NOT GET IT TO SOUND WITHOUT EXCESSIVE FORCE THIS IS HIGHLY DANGEROUS NO ONE AT THE DEALER OR GMC WILL FIX IT THEY SAY IT WAS THE WAY IT WAS DESIGNED AGAIN VERY DANGEROUS SOME ONE NEEDS TO FIX THIS FLAW BEFORE SOMEONE DIES IN AN ACCIDENT BECAUSE THEY WERE UNABLE TO SOUND HORN TO AVOID COLLISION I WOULD HAVE NEVER IMAGED BUYING A BRAND NEW CAR I WOULD HAVE UNRESOLVED SAFETY CONCERNS WITH THE ANSWER FROM GMC AND THE DEALER BEING WE AREN'T FIXING IT SO I GUESS YOU SHOULDN'T DRIVE IT THAT'S THE FIX NOT TO DRIVE MY ONE AND ONLY BRAND NEW CAR HOW ABOUT GMC OR THE DEALER MAKING MY BRAND NEW CAR SAFE AND FIXING THEIR PROBLEM!!!!! THERE NEEDS TO BE A RECALL FOR THIS HORN

NHTSA ODI 11025153

NIGHT DRIVING, HAS BECOME DANGEROUS. HEADLIGHTS ARE EITHER A POOR TECHNOLOGY OR ARE NOT AIMED PROPERLY. I AM MAKING THIS COMPLAINT IN HOPES THAT THE MANY OTHERS WILL COME FORWARD TO LET GM KNOW HOW SERIOUS THIS IS. I KNOW THAT I AM NOT THE ONLY COMPLAINT. I AM AN EXPERIENCED DRIVER OF MANY DIFFERENT VEHICLES. THIS IS BAD!

NHTSA ODI 11024873

POWER STEERING FAILED/ LOSE OF POWER STEERING ON 5 TIMES RANGING FROM 2 SECOND TO AT LEAST 6 SECOND/STEERING LOST AT LOW SPEED GOING INTO DRIVEWAY OF GARAGE/STEERING LOST WHILE CAR AT RED LIGHT IN TRAFFIC WAITING FOR GREEN LIGHT TO GO

NHTSA ODI 11024541

IT IS VERY DIFFICULT TO SOUND THE HORN. IT TAKES MULTIPLE PRESSES AND OFTEN WON'T SOUND WITHOUT USE OF BOTH HANDS. THIS IS A SAFETY HAZARD. IT IS AN ONGOING HAZARD.

NHTSA ODI 11022975

WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. SUBSEQUENTLY, WHEN PARKED, THE HORN REQUIRED EXCESSIVE PRESSURE TO ACTIVATE (TWO HANDS). TOOK THE VEHICLE TO THE DEALER, THE SERVICE ADVISOR TRIED THE HORN AND AGREED THAT IT REQUIRED EXCESSIVE FORCE TO BLOW THE HORN. P/N 84050792 WAS REPLACED WITH NO CHANGE IN THE PRESSURE REQUIRED TO BLOW THE HORN. RESEARCH SHOWS MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE.

NHTSA ODI 11022428

THE RADIO IS DANGEROUSLY BRIGHT WHEN DRIVING AT NIGHT. THE BRIGHTNESS IS AFFECTED BY THE BACKUP CAMERA; ONCE THE BACKUP CAMERA IS ACTIVATED THE RADIO BRIGHTNESS IS INCREASED AND WILL NOT DIM UNTIL YOU SHUT THE CAR OFF. THERE IS NO EASY WAY TO SHUT THE DISPLAY OFF WITHOUT NAVIGATING THROUGH THE TOUCHSCREEN MENUS, AND IF YOU ADJUST ANYTHING WITH THE RADIO OR HVAC THE DISPLAY COMES BACK ON AT FULL BRIGHTNESS. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES, WITH GM ENGINEER VISITING TO SEE THE ISSUE. THERE ARE SOME ACADIAS WITH THE SAME RADIO THAT ISN'T AFFECTED BY THIS PROBLEM. WAS TOLD BY THE ENGINEER THAT THERE IS NOTHING THAT CAN BE DONE AND I HAVE TO JUST GET USED TO THE EXTRA BRIGHTNESS. THIS "EXTRA BRIGHTNESS" IS TOO DANGEROUS FOR ME TO DRIVE AT NIGHT, AS IT IMPAIRS MY VISION. I AM NOW STUCK WITH A $32000 VEHICLE THAT I CANNOT SAFELY DRIVE AT NIGHT.

NHTSA ODI 11022179

NEW 2017 GMC ACADIA DENALI FWD. LESS THAN 100 MILES. HORN DOES NOT OPERATE WITH NORMAL DRIVER PRESSURE UNDER ANY CONDITIONS. REQUIRES EXCESSIVE PRESSURE TO OPERATE, REQUIRING USING BOTH HANDS AND THEN ONLY IN ONE SPOT. GM IS AWARE OF THE PROBLEM AND HAS DONE NOTHING TO CORRECT, CALLING IT IS OPERATING "AS DESIGNED". THE DESIGN IS FLAWED AND GM FAILS TO ADMIT IT AND TAKE CORRECTIVE ACTION. IT IS PAST TIME THAT THIS PROBLEM IS FIXED, AS IT HAS BEEN REPORTED MANY TIMES BY OTHER GMC ACADIA OWNERS AND IS ON RECORD WITH THE NHTSA. DOES SOMEONE HAVE TO BE KILLED BEFORE A FIX IS RELEASED? DOES SOMEONE HAVE TO BE KILLED BEFORE THE NHTSA ACTS ON THIS POTENTIALLY LETHAL DEFECT?

NHTSA ODI 11021199