What 639 owners told NHTSA about the 2017 GMC Acadia Denali

I WAS DRIVING AND THE BLIND SIAD INDICATORS QUIT WORKING . I HAD A CAR IN THE BLIND SPOT. THE MODULES ON BOTH SIDES NEEDED TO BE REPLACED 751.00

NHTSA ODI 11182046

WAS MAKING A LEFT HAND TURN AROUND A CENTER MEDIAN, WHEN THE ACCIDENT AVOIDANCE SYSTEM BEGAN FLASHING IN THE HEADS UP DISPLAY, THE SEAT VIBRATED AND THE VEHICLE CAME TO.AN ABRUPT STOP IN THE MIDDLE OF THE STREET. THERE WERE NO NEARBY VEHICLES OR PEDESTRIANS. THE VEHICLE'S BRAKES WERE LOCKED UP AND WOULD NOT RELEASE UNTIL I TURNED THE CAR OFF AND RESTARTED IT. THIS HAS OCCURRED IN THE DRIVE THRU LANE ON NUMEROUS OCCASIONS. TOOK THE VEHICLE TO THE LOCAL GMC DEALER. STATED THERE WAS NOTHING THEY COULD FIND WRONG. VEHICLE ONLY HAS 32,000 MILES AND THE MANUFACTURERS WARRANTY IS SET TO EXPIRE AT 36,000 MILES.

NHTSA ODI 11181483

ATTEMPTED TO USE THE HORN FOR THE FIRST TIME AND DISCOVERED IT DIDNT WORK. WHEN I RETURNED HOME, I TRIED AGAIN AND NOTICED I HAD TO USE AND EXCESSIVE AMOUNT OF FORCE TO.GET IT TO WORK. TOOK THE VEHICLE TO THE DEALER TO HAVE THEM LOOK AT OTHER ISSUES AND THEY SAID THE HORN WORKED, JUST LIKE SIMILAR VEHICLES ON THE LOT. I EXPRESSED THE SAFETY CONCERNS I HAD, ESPECIALLY IF MY WIFE WOULD HAVE NEEDED TO USE THE HORN IN AN EMERGENCY, BUTH THEY SAID THERE WAS NOTHING THEY COULD DO. VEHICLE'S MANUFACTURE WARRANT IS SET TO EXPIRE IN LESS THEN 4000 MILES.

NHTSA ODI 11181485

AS I WAS MERGING ONTO A TRAFFIC CIRCLE AT ROUGHLY 25 MPH, THE FORWARD COLLISION DETECTION SYSTEM TURNED ITSELF ON WHEN THERE WAS NOTHING IN FRONT OF ME, CAUSING MY CAR TO STOP VERY SUDDENLY AND ALMOST CAUSING A VERY BAD ACCIDENT. THE VEHICLE WOULDN'T TURN THE SYSTEM OFF UNTIL I TURNED IT OFF THE ENTIRE VEHICLE THEN TURNED IT BACK ON, CAUSING WELL OVER 45 SECONDS TO A MINUTE OF TRAFFIC. I TURNED OFF ALL ANTI COLLISIONS SYSTEMS AND DROVE THE CAR BACK TO MY HOME IMMEDIATELY AFTER.

NHTSA ODI 11171891

SHIFT TO PARK ERROR MESSAGE WHEN GEAR SHIFT IS IN PARK AND VEHICLE IS TURNED OFF. THE AUXILIARY POWER STAYS ON (RADIO AND USB) AND WILL NOT LET ME LOCK THE DOORS. THIS HAPPENS NEARLY EVERY DAY. MUST RESTART THE VEHICLE AND PUT INTO GEAR THEN INTO PARK MULTIPLE TIMES.

NHTSA ODI 11170121

THE A/C COMES ON AND OFF AUTOMATICALLY AND YOU HAVE NO CONTROL OVER IT. GM STATES THEY DID THIS SO YOU DON'T HAVE TO TURN YOUR DEF. ON. WHILE I'M DRIVING I CONTINUALLY HAVE TO TAKE MY EYES OFF THE ROAD TO FIDDLE WITH THE TEMP. CONTROL. (THE A/C COMES ON FULL COLD) I'VE CONTACTED GMC AND THEY REFUSE TO DO OR OFFER ANY HELP IN THIS MATTER.

NHTSA ODI 11162501

THE HEADLIGHTS ON THE VEHICLE ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THE DEALERSHIP TOLD ME THAT IT'S A COMMON COMPLAINT BUT GENERAL MOTORS HAS NO FIX FOR IT. IT IS DANGEROUS AND SOMEONE COULD GET SERIOUSLY INJURED OR WORSE.

NHTSA ODI 11155701

ON NOVEMBER 8TH, 2018 TOOK VEHICLE INTO CAPPELLINO GMC BUICK, FOR OIL CHANGE, TIRE ROTATION AND INSPECTION EVEN THO INSPECTION WAS NOT DUE UNTIL DECEMBER..WAS TOLD TIRES ON THESE VEHICLES WERE WARING UNUSUALLY FAST..NOTICES WERE POSTED ALL OVER THE DEALERS FACILITY, TOLD WE COULD BUY NEW ONES FOR SLIGHTLY LESS THAN NEW PRICE BECAUSE THEY WERE PRO RATED..THIS 2017 ACADIA WAS LEASED NEW, LESS THAN ONE YEAR AGO..WE BELIEVE WE SHOULD NOT HAVE TO PAY FOR FAULTY PRODUCT..AT THAT POINT CALLED DEALER WE HAD PURCHASED FROM AND QUESTIONED WHAT WAS GOING ON..WE WERE TOLD "IF IT PASSED INSPECTION, TIRES SHOULD BE GOOD FOR ANOTHER YEAR." ON 11/25/18, WHILE PULLING INTO DRIVEWAY, THE LEFT REAR DRIVERS SIDE TIRE BLEW OUT AND WAS FLAT WITHIN A FEW SECONDS.. WE THEN CALLED DEALER BACK AGAIN AND WAS TOLD TO CALL ROADSIDE ASSISTANCE THEN BRING IN ASAP TP DEALER TO GET NEW TIRES. THESE TIRES ARE NOT SAFE. ON 11/27/18 WENT INTO DEALER WITH SPARE THAT WE WERE TOLD NOT TO GO OVER 40 MILES ON. THEY SAID THEY WOULD SPLIT PRICE OF 4 NEW TIRES..WE SAID OK. THEY THEN TRIED TO PUT 4 NEW FAULTY TIRES ON VEHICLE. WE REFUSED TO PURCHASE MORE OF THE BAD TIRES THEY THEN GAVE US THE OPTION OF BUYING A DIFFERENT TIRE THAT HAD TO BE ORDERED AND SENT US OFF WITH THE SPARE STILL ON CAR.. WE WERE TOLD IT WILL TAKE AT LEAST 3 TO 5 DAYS TO GET THE OTHER TIRES..WE HAVE USED 20 OF THE MILES JUST GETTING BACK AND FORTH FROM DEALER. WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR FAULTY EQUIPMENT ON LEASED VEHICLE. THESE TIRES ARE NOT SAFE..THERE ARE CHILDREN IN THIS CAR ON A DAILY BASIS. THIS WEEKEND WE WERE TO BE AT A HOCKEY TOURN. FOR ONE OF THE CHILDREN, ROOMS HAVE BEEN BOOKED AND HE IS THE TEAMS' GOALIE. WE HAVE NO WAY TO GET THERE NOW. WE WERE NOT OFFERED A LOANER OR ANY KIND OF HELP. HAD THIS HAPPENED ON A HIGHWAY OF ANY KIND THERE IS NO TELLING WHAT MAY HAVE HAPPENED. WE HOPE YOU WILL CHECK INTO THIS ASAP

NHTSA ODI 11154339

PARKING BRAKE FAILED TO ENGAGE--WAS TOLD BY DEALER THE MODULAR FOR THE PARKING BRAKE SYSTEM FAILED.VEHICLE WAS STATIONARY AT THE TIME

NHTSA ODI 11153505

WAS FOUND BRAKE FLUID IN THE BRAKE BOOSTER VACUUM HOSE AND BRAKE BOOSTER IS LEAKING FROM MASTER CYLINDER AND BEING DRAWN INTO THE BRAKE BOOSTER .

NHTSA ODI 11153553

I STARTED NOTICEING WHEN I OPEN MY GLOVE BOX OR HAD SOMEONE SEATING IN THE PASSAGER SEAT MY AIRBAG LIGHT WOULD TURN ON WITH THE ENGINE RUNNING. THE LIGHT WOULD TURN ON AND BEEP STATING SERVICE AIR BAG. THE LIGHT WOULD SOMETIMES STAY ON OR TURN OFF. ONCE I TOOK MY ACADIA TO THE DEALERSHIP AND THEY RAN A BUNCH OF TEST. AT FIRST THEY COULDN'T DETERMINE WHAT THE PROBLEM WAS. THEY DETERMINE IT WAS THE AIRBAG AND THAT IT NEEDED TO BE REPLACED. THE BACK SEAT FASTENER ON THE MIDDLE SEAT FAILED TO LOCK THE BUCKLE IN PLACE. HAD TO REPLACE THIS.

NHTSA ODI 11152316

WHEN YOU PUT THE SHIFTER INTO THE PARK POSITION AND YOU TRY TO TURN OFF THE VEHICLE WITH THE START/STOP BUTTON AN ON DASH ERROR CODE OF 'SHIFT TO PARK' APPEARS EVEN THOUGH THE VEHICLE IS CLEARLY IN PARK. YOU ARE NOT ABLE TO TURN THE VEHICLE OFF. IT BEEPS INCESSANTLY, THE BATTERY REMAINS ON AND THE DOORS DO NOT WANT TO LOCK. GMC HAS BEEN MADE AWARE OF THE ISSUE BY HUNDREDS OF 2017 ACADIA OWNERS HOWEVER THEIR ENGINEERS HAVE NOT FOUND A SOLUTION. THIS DEFECT IS FORCING ME TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES, TRYING PUTTING THE CAR IN REVERSE AND THEN SHIFTING BACK IN DRIVE, WIGGLING THE SHIFTER, OPENING THE REAR PASSENGER DOORS AND REPEATING ANY AND ALL OF THESE PROCESSES UNTIL IT EVENTUALLY TURNS OFF THE SHIFT TO PARK MESSAGE AND ALLOWS THE VEHICLE TO SHUT DOWN (OR IF YOU CAN CONFUSE THE ELECTRICAL PANEL AND HAVE ANOTHER MESSAGE POP UP TO OVERRIDE IT, SUCH AS THE ONE THAT SAYS 'CHECK REAR PASSENGER SEAT". I DO NOT KNOW IF MY CAR IS EVER TRULY IN GEAR OR NOT. I'M AFRAID THAT IT MIGHT CAUSE A DANGEROUS SITUATION WHERE MY VEHICLE ROLLS THINKING IT IS NOT IN PARK OR THE BATTERY DIES UNEXPECTEDLY OR THE VEHICLE IS STOLEN BECAUSE IT WILL NOT SHUT OFF OR THE DOORS WILL NOT LOCK. I BOUGHT THIS VEHICLE BRAND NEW AND THIS STARTED OCCURRING AT AROUND 15,000 MILES AND IS A HIGHLY REPORTED PROBLEM THAT NECESSITATES A RECALL FIX FOR SAFETY.

NHTSA ODI 11144054

DOES NOT ALWAYS RECOGNIZE THAT IT IS ALREADY IN PARK AND WILL ALERT ME TELLING ME TO PUT IT INTO PARK. WILL NOT SHUT OFF THE LIGHTS/RADIO/ETC. BECAUSE IT DOES NOT 'THINK' IT'S IN PARK WHEN IT IS. I HAVE RESEARCHED THIS AND IT SEEMS MANY OTHER ACADIA OWNERS HAVE EXPERIENCED THIS AND HAD TO PAY OUT OF POCKET FOR ITS REPAIR.

NHTSA ODI 11141664

I PURCHASED A NEW 2017 GMC ACADIA ON DECEMBER 14TH 2017. ON OCTOBER 11TH 2018, MY ACADIA WAS RENDERED COMPLETELY DISABLED BY A WHAT HAS BEEN DESCRIBED BY THE DEALERSHIP AS A " DEAD BATTERY" I WAS ALMOST LOCKED IN THE VEHICLE BECAUSE THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE ELECTRONIC LOCKS WOULD NOT OPERATE. THERE WAS NO PREVIOUS INDICATION, NOTIFICATION OR WARNING BY THE VEHICLE AND MONITORING SERVICE OR OF AN IMPENDING BATTERY FAILURE OBVIOUSLY, A 10 MONTH OLD BATTERY IN A NEW CAR SHOULD NOT BE COMPLETELY DRAINED AFTER ONLY 10 MONTHS OF OWNERSHIP ( LEADING ME TO BELIEVE THERE MAY BE MORE AT PLAY THAN JUST A BAD BATTERY). HAD THIS HAPPENED ANYWHERE ELSE BESIDES MY DRIVEWAY, IT WOULD HAVE BEEN A MAJOR ISSUE. THE VEHICLE WAS THEN TOWED TO THE NEAREST AUTHORIZED GMC REPAIR FACILITY. THE DEALERSHIP RAN DIAGNOSTIC TESTS OF THE ELECTRICAL SYSTEM AND FOUND NOTHING WRONG, BUT THIS STILL LEAVES ME WITH DOUBTS ABOUT THE RELIABILITY OF THE VEHICLE AND INTEGRITY OF THE ELECTRICAL SYSTEM.

NHTSA ODI 11141114

ATTENTION NEEDED - SHIFT TO PARK MESSAGE ON DIC VEHICLE IS IN PARK VEHICLE WON'T SHUT OFF STAYS IN ACCESSORY MODE CANNOT LOCK VEHICLE VEHICLE IN STATIONARY MODE - HAPPENS 20% OF TIMES PARKING

NHTSA ODI 11139643

WHEN THE VEHICLE IS PARKED AFTER DRIVING AND THE PLACED IN PARK, THE VEHICLE FAILS TO RECOGNIZE THAT IS IN "PARK". THIS CAUSES THE INTERIOR ACCESSORIES TO REMAIN RUNNING AS THOUGH THE VEHICLE IS RUNNING EVEN WHEN THE ENGINE IS OFF. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY. FROM REVIEW OF INFORMATION, THIS IS A KNOW MANUFACTURING DEFECT FROM GM. WHEN GM WAS CONTACTED TO HAVE REPAIRED IN THE VEHICLE WE WERE INFORMED THAT THEY CANNOT WARRANTY THEIR VEHICLES FOREVER AND IT WOULD NOT BE REPAIRED. THIS SEEMS TO BE AN INAPPROPRIATE RESPONSE FOR AN ISSUE THAT IS NOT A WARRANTY ITEM BUT HAS BEEN PUBLISHED AS A MANUFACTURING DEFECT.

NHTSA ODI 11139191

SHIFT TO PARK STAYS ON WHEN PLACING MY VEHICLE INTO PARK. THIS DOES NOT ALLOW THE ELECTRONICS TO SHUT OFF INDEFINITELY RESULTING IN A DEAD BATTERY. GMC HAS STATED THAT THIS IS NOT A RECALL AND THAT BECAUSE I AM OUT OF MY WARRANTY THIS IS NOT COVERED. AFTER READING MULTIPLE FORUMS THERE ARE HUNDRED OF PEOPLE WITH THIS SAME ISSUE FROM 100MILES TO 60K+ AND GM HAS REFUSED TO MAKE THIS A RECALL. SOMEONE DID STATE THAT THEY GOT THEIR SHIFT ASSEMBLY REPLACED AND IT FIXED THE PROBLEM. VERY DISAPPOINTED WITH GM AND NOT STANDING BEHIND AN ISSUE THAT IS CLEARLY A DEFECT FROM THE MANUFACTURE. THEY ALSO ARE HAVING THE SAME ISSUES WITH CADILLAC STEMMING FORM THEIR TENNESSEE PLANT. BUYERS BEWARE!

NHTSA ODI 11139262

I HAVE REQUESTED AT LEAST 4 TIMES FOR REPAIR OF MY CAR 2017 ACADIA. SEVERAL CAUTION LIGHT ON THE DASHBOARD COMES ON INCLUDING THE ENGINE SENSOR(MALFUNCTION INDICATOR LAMP). WHILE DRIVING THE CAR IT LOOSES POWER TO ACCELERATE. WHEN PRESSING THE GAS PEDAL THE CAR STALLS. THIS ISSUE HAS HAPPENED ON BOTH THE HIGHWAY AND CITY. THERE HAVE ALSO BEEN TIMES WHEN TURNING INTO A PARKING LOT I HAVE FELT SOME VIBRATION. ADDITIONALLY, THE CAR DASHBOARD GIVES OUT COMMANDS FOR PUTTING THE CAR IN PARK AFTER IT IS STATIONARY.

NHTSA ODI 11123398

WHEN THE CAR IS PARKED ON A FLAT SURFACE (INSIDE THE GARAGE, PARKING GARAGE, PARKING LOT), THE CAR WILL DISPLAY "SHIFT TO PARK" WHEN IT IS ALREADY IN PARK. THE ACCESSORIES STAY ON UNTIL THE DRIVER IS ABLE TO GET THE CAR'S COMPUTER TO NOTICE THE CAR IS IN PARK.

NHTSA ODI 11120893

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO THE OFF POSITION WITH THE ENGINE DEPOWERED HOWEVER, THE ELECTRICAL FUNCTIONS CONTINUE TO FUNCTION. THE BRAKE ASSIST AND STEERING ASSIST WARNING INDICATORS ILLUMINATED. DISCOVERY CHEVROLET BUICK GMC (2705 US-421, BOONE, NC) WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE WAS NOT REPAIRED HOWEVER, THE GMC MANUFACTURER INFORMED THE TECHNICIANS TO TIGHTEN THE TENSIONER CABLE TO TEMPORARILY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.KH

NHTSA ODI 11120378

PLACED THE VEHICLE IN PARK, IT WAS STATIONARY AND IT ROLLED FORWARD. MESSAGE IN THE INFO CENTER SAID "SHIFT TO PARK". I WAS PARKING IN A MALL PARKING LOT.THIS HAS OCCURRED 5 TIMES. I CAN PUSH THE GEARSHIFT BACK AND FORTH AND THEN IT CAN BE TURNED OFF AND THE MESSAGE WILL DISAPPEAR. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY ARE WAITING ON GM TO SEE WHAT CAN BE DONE. IT MAKES A SOUND WHEN IN MOTION AT SLOW SPEEDS ON A CITY STREET LIKE THE BACK NEEDS SHOCKS. IT SEEMS TO BOUNCE MORE THAN IT SHOULD.

NHTSA ODI 11118730

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. AS A RESULT, THE OCCUPANT WAS STRUCK BY THE DOOR AND THE VEHICLE RAN OVER THE OCCUPANT'S FOOT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE CONTINUED TO ROLL AWAY AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,002. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11118247

VEHICLE DISPLAYS "ACTION REQUIRED - SHIFT TO PARK" IN THE DASHBOARD INFORMATION CENTER WHEN THE GEAR SHIFT IS PUT INTO PARK AND THE IGNITION PUSH BUTTON IS PUSHED TO TURN THE VEHICLE OFF. THE ALARM SOUNDS REPEATEDLY AND THE AUXILIARY POWER STAYS ON. IF THE VEHICLE IS EXITED ALARMS SOUND AS IF THE KEY FOB WERE LEFT IN THE VEHICLE. IN ADDITION, THE AUXILIARY POWER STAYS ON (INCLUDING THE HEADLIGHTS IF IN AUTO MODE) INDEFINITELY. MY DEALERSHIP IS UNABLE TO FIX THIS PROBLEM FOR NEARLY TWO MONTHS AND HAS OTHER CUSTOMERS WITH THE SAME PROBLEM. GMC CUSTOMER ASSISTANCE HAS PROVIDED NO HELP.

NHTSA ODI 11115629

TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL, BUT THAT FAILED AS WELL. THE CONTACT HAD TO STEER INTO A CONCRETE BARRIER TO STOP THE VEHICLE, WHICH CAUSED ALL THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, RIBS, AND A BROKEN TOOTH, BUT DID NOT SEEK MEDICAL ATTENTION. POLICE REPORT NUMBER: 2018809633 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE CRUISE CONTROL FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4427699189 WAS OPENED. THE FAILURE MILEAGE WAS 27,200.

NHTSA ODI 11112324

MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCIDENT

NHTSA ODI 11110250