What 639 owners told NHTSA about the 2017 GMC Acadia Denali

SHIFT TO PARK MESSAGE APPEARS WHEN VEHICLE HAS BEEN SHIFTED INTO PARK. CAR DOESN'T TURN OFF. TAKES MULTIPLE ATTEMPTS TRYING TO JIGGLE SHIFT LEVER, SHIFT FROM DRIVE TO PARK, OR CLICK SHIFT LEVER BUTTON BEFORE MESSAGE DISAPPEARS. DEALER REPLACED WIRING HARNESS FEB 2020, MESSAGE STARTED APPEARING AGAIN WITHIN THE LAST WEEK (JULY 5 2020)

NHTSA ODI 11338761

SHIFT TO PARK ERROR MESSAGE WHILE DEPRESSING BRAKE AND SHIFTING VEHICLE TO PARK POSITION NOT MOVING IN STATIONARY POSITION AND TURNING OFF VEHICLE ERROR MESSAGE OCCURS WILL NOT ALLOW VEHICLE TO TURN OFF FULLY NOR RECOGNIZE VEHICLE IS IN PARK .

NHTSA ODI 11338368

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48430, (810)936-4300 STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11338243

MY 2017 GMC ACADIA IS EXPERIENCING THE SAME ISSUE AS DESCRIBED IN N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION MY VIN IS APPARENTLY NOT INCLUDED IN THE COVERED VEHICLES EVEN THOUGH IT IS THE SAME SAFETY ISSUE IN THE SAME PART IN THE SAME MAKE, MODEL AND YEAR RANGE OF THE BULLETIN. IT IS ALSO MY UNDERSTANDING THAT THIS ISSUE CAN CAUSE ADDITIONAL SAFETY ISSUES WITH THE VEHICLE THAT ARE POTENTIALLY VERY SERIOUS.. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER WHO VERIFIED IT IS THE SAME CORROSION ISSUE DUE TO A FAULTY DESIGN.

NHTSA ODI 11337890

VEHICLE WILL NOT SHIFT INTO PARK, EVEN THOUGH THE CAR IS NOT MOVING. CANNOT TURN VEHICLE OFF WHILE THIS MESSAGE IS BEING DISPLAYED. CANNOT LOCK/SECURE VEHICLE WHILE THIS MESSAGE IS DISPLAYED.

NHTSA ODI 11337959

VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THING AND HAVE THEM RECALL THIS PROBLEM.

NHTSA ODI 11337960

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED TO PARK BUT FAILED TO ENGAGE IN PARK. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK. THE VEHICLE WAS TAKEN TO KUTZTOWN BUICK GMC CADILLAC (14165 KUTZTOWN RD, FLEETWOOD, PA 19522) AND WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11337665

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE SHIFT TO PARK WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER TURNING OFF THE VEHICLE, AN AUDIBLE CHIME WAS HEARD INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH A REPRESENTATIVE AT KARL CHEVROLET OF STUART (324 SW 8TH ST, STUART, IA 50250) WHERE SHE WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ISSUED FOR THE FAILURE HOWEVER, THERE WAS CURRENTLY NO FIX FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.*BF CONSUMER STATED HARNESS WAS REPLACED.*JB

NHTSA ODI 11331568

WHILE IN MOTION ON A CITY OR FREEWAY APPROXIMATELY 35-70 MPH, MY GMC ACADIA WILL RANDOMLY DISABLE THE STEERING ASSIST, LANE KEEP ASSIST, AND FORWARD COLLISION AUTOMATIC BRAKING AS WELL AS DISABLE THE CRUISE CONTROL FEATURE. THE ERROR WOULD SHOW THAT THESE FEATURES WERE DISABLED ON THE DISPLAY SCREEN AROUND THE SPEEDOMETER AND COULD NOT MANUALLY BE RE-ENABLED WITH THE BUTTONS THROUGHOUT THE CAR. HOWEVER, WHEN PULLING OVER AND TURNING OFF THE VEHICLE AND RESTARTING IT, THE FEATURE WOULD RESET AS IF NOTHING HAS WENT WRONG. SOMETIMES IT WILL REVERT BACK TO THE SAME ISSUE(S) 5-10 MINUTES LATER, AND SOMETIMES NOT AT ALL FOR A FEW DAYS OR EVEN WEEKS BEFORE STARTING BACK OVER AGAIN WITH THE SAME PROBLEMS.

NHTSA ODI 11331304

STARTING ABOUT A MONTH AGO WHEN I PUT MY CAR IN PARK AND THEN TURN MY VEHICLE OFF A 'SHIFT TO PARK' WARNING COMES ON AND THE CAR WILL NOT TURN OFF. THE CAR IS IN PARK AND I HAVE TO SHIFT TO A DIFFERENT GEAR AND BACK TO PARK TRYING TO GET IT TO REGISTER IT IS IN PARK. SOMETIMES IT TAKES MULTIPLE TIMES OF TRYING THIS BEFORE IT WILL RECOGNIZE IT. MY VEHICLE IS PAST THE 36,000 MILES WITH ABOUT 42,000 MILES. *TR

NHTSA ODI 11331192

I BOUGHT A 2017 GMC ACADIA, AND HAVE NOT EVEN MADE A PAYMENT ON IT YET. IT JUST PASSED THE 36000 MILE MARK. I HAVE BEEN GETTING A SHIFT TO PARK WARNING EACH TIME I PARK TO SHUT OFF THE VEHICLE. THE VEHICLE SAYS IT IS IN PARK, BUT IT KEEPS SENDING THE WARNING. I HAVE TO PUT THE CAR IN REVERSE AND THEN DRIVE SEVERAL TIMES BEFORE IT WILL TURN OFF WITHOUT THE WARNING. *TR

NHTSA ODI 11330460

GEAR SHIFT LEVER SHIFT TO PARK VEHICLE DOESN'T GO INTO PARK AND WON'T CUT OFF AND BECAUSE OF IT HAS A TENDENCY SOMETIMES TO ROLL BACK TOOK TO DEALERSHIP AND WAS EXPLAINED TO SOME TYPE OF HARNESSING PROBLEM WITH TRANSMISSION VEHICLE WAS STATIONARY. *TR

NHTSA ODI 11330296

BEGINNING IN MAY, 2020, MY ACADIA STARTED SAYING "SHIFT TO PARK" WHEN I WOULD TRY TO SHUT IT OFF, ALTHOUGH IT IS IN PARK. IT HAS INCREASINGLY GOTTEN WORSE AND IT NOW HAPPENS EVERY DAY. THIS MORNING. I HAD TO RESTART THE CAR, MOVE BACKWARDS, FORWARDS, SHUT OFF CAR AND REPEAT 7 TIMES BEFORE IT FINALLY LET ME SHUT THE CAR OFF WITHOUT THE WARNING. *TR

NHTSA ODI 11330307

WHEN CAR IS IN PARK AND THE BUTTON TO TURN OFF THE VEHICLE IS PRESSED A ACTION REQUIRED SHIFT TO PARK MESSAGE IS DISPLAYED AND THE VEHICLE WILL NOT TURN OFF. THE VEHICLE DOES NOT RECOGNIZE IT IS IN PARK AND WILL NOT SHUT OFF. *TR

NHTSA ODI 11328855

WHEN I'M IN PARK, THE VEHICLE TELLS ME I NEED TO SHIFT TO PARK BEFORE I CAN TURN IT OFF. *TR

NHTSA ODI 11329028

MY CAR DOES NOT RECOGNIZE THAT IT HAS BEEN PUT IN PARK IT DINGS AND TELLS ME TO PUT IN PARK FORTUNATELY BY SHIFTING AGAIN SEVERAL TIMES I HAVE BEEN ABLE TO SHUT THE CAR OFF . I AM AFRAID OF WHAT WILL HAPPEN WHEN I CAN NOT SHUT IT OFF . THIS PROBLEM STARTED IN MAY 2020.HAS HAPPENED MULTIPLE TIMES. *TR

NHTSA ODI 11327928

I RECEIVE A 'SHIFT TO PARK' WARNING MESSAGE WHEN MY VEHICLE IS CLEARLY IN THE PARK POSITION AND IT PREVENTS MY CAR FROM BEING ABLE TO COMPLETELY TURN OFF. I HAVE HAVE HAD THIS SAME ISSUE SUPPOSEDLY REPAIRED AT THE GMC DEALERSHIP ON TWO SEPARATE OCCASIONS AND IT IS NOW GIVING ME THE SAME ERROR. I AM NOW NO LONGER ABLE TO OPEN MY GARAGE DOOR FROM MY VEHICLE, I HAVE HAD SEVERAL INSTANCES IN WHICH THE VEHICLE DOES NOT RECOGNIZE EITHER ONE OF MY KEY FOBS.

NHTSA ODI 11327669

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING THE GEAR SELECTOR TO THE PARK POSITION, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT THE VEHICLE WAS NOT IN THE PARK. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BECOME DRAINED. THE VEHICLE WAS TOWED TO GREENBROOK GMC LOCATED AT 101 US 22 GREENBROOK, TOWNSHIP NJ WHO DIAGNOSED THAT THE GEAR SELECTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. AFTER RETRIEVING THE VEHICLE, THE CONTACT INDICATED THAT THE VEHICLE HESITATED BEFORE RESPONDING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 11326760

WHEN GOING TO TURN THE CAR OFF AFTER IT'S SHIFTED INTO PARK THE DASHBOARD DISPLAY DISPLAYS A WARNING THAT SAYS "SHIFT INTO PARK". WHEN THIS HAPPENS THE CAR FAILS TO TURN COMPLETELY OFF AND YOU HAVE TO RESTART THE CAR AND SHIFT IT BACK INTO PARK UNTIL THIS NO LONGER DISPLAYS. THE CAR WILL ALSO ROLL BACKWARDS A BIT WHEN YOU LET OFF THE BREAK. *TR

NHTSA ODI 11325682

WHEN I SHIFT TO PARK AND TURN OFF THE VEHICLE IT TELLS ME THAT IS ISN'T IN PARK. SO I HAVE TO RESTART THE VEHICLE AND TAKE IT OUT OF PARK AND PUT IT BACK IN. *TR

NHTSA ODI 11325622

MY ACADIA WILL NOT TURN OFF WHEN PLACED IN PARK. THERE IS A SENSOR ON THE TRANSMISSION THAT TELLS THE VEHICLE THAT IT IS IN PARK AND ALLOW IT TO TURN OFF. I HAD THIS REPAIRED ONCE UNDER WARRANTY, NOW IT HAS HAPPENED FOR THE SECOND TIME. IT IS AN OBVIOUS ISSUE THAT WARRANTS A RECALL. IF THE VEHICLE HAPPENS TO TURN THE ENGINE OFF, WITH THIS WARNING, THE ELECTRONICS STAY ON AND DRAIN YOUR BATTERY UNLESS YOU START THE VEHICLE AND THEN SHIFT FROM PARK TO OTHER GEARS AND BACK TO PARK SEVERAL TIMES BEFORE THE ENGINE AND ELECTRONICS WILL SHUT OFF. DEALERSHIP TOLD ME WHEN WE TOOK IT THE FIRST TIME THAT THEY HAD SEVERAL OF THESE REPLACED ALREADY. *TR

NHTSA ODI 11325330

THE VEHICLE, WHEN PLACED IN PARK. GIVES A MESSAGE THAT YOU NEED TO SHIFT TO PARK. YOU CAN'T TURN THE VEHICLE OFF. NOR IS IT ALWAYS IN PARK. THE VEHICLE WILL ROLL. IT TAKES SEVERAL TRIES TO GET THE VEHICLE TO RECOGNIZE IT IS IN PARK. THE PROBLEM IS GETTING WORSE. THE VEHICLE HAS 21000 MILES. *TR

NHTSA ODI 11325337

WHEN VEHICLE IS IN PARK, CAR STILL READS SHIFT TO PARK. CAR WILL BEEP EVEN IF YOU GET OUT AND EVEN AFTER SHUTTING OFF VEHICLE AND TURNING BACK ON. *TR

NHTSA ODI 11324776

VEHICLE "SHIFT TO PARK" CAN NOT BE FIXED... VEHICLE WILL NOT SHIFT TO PARK, ROLLS OUT OF DRIVEWAY EVEN THOUGH THE VEHICLE SHIFTER IS PHYSICALLY IN "PARK"- VEHICLE WAS SERVICED FOR THIS MULTIPLE TIMES, AND UNDER WARRANTY. DANGEROUS *TR

NHTSA ODI 11324464

WHEN I PULL IN SOMEWHERE AND SHIFT MY CAR INTO PARK AND THEN GO TO PRESS THE BUTTON TO TURN IT OFF I GET AN ' ACTION REQUIRED MESSAGE' ON THE CLUSTER TO SHIFT TO PARK EVEN THOUGH IT IS IN PARK ALREADY AND IT SHOWS ON THE CLUSTER THAT IT IS IN PARK. I TOOK THE CAR INTO THE DEALERSHIP TO REPAIR THE RECALL AND HAVE IT SERVICED WHILE IT WAS THERE AND INFORMED THEM OF THE ISSUE AND TO GET THEM TO CHECK IT OUT. THEY SAID THEY WERE NOT SURE WHAT IT WAS BUT IT KEPT THROWING A LOW VOLTAGE CODE. BUT WHEN THE BATTERY WAS CHECKED IT WAS FINE. THEY FOUND A BOLT LOOSE OR MISSING ON A BATTERY CABLE AT THE JUNCTION BOX AND REPLACED IT AND SAID THAT THEY THOUGHT THAT WAS THE PROBLEM. BUT THE PROBLEM RETURNED A DAY LATER WHEN I WAS ON A TRIP TO NASHVILLE. WHILE IN NASHVILLE I AGAIN WENT TO THE AUTO PARTS STORE FOR MY DAUGHTER AND PULLED INTO PARK AND GOT THE SAME ' SHIFT TO PARK MESSAGE WHEN I WAS ALREADY IN PARK. THE CLUSTER ON THE DASH SHOWED THAT I WAS IN PARK. I GOT OUT TO GO AHEAD AND RUN INTO THE STORE AND WHEN I CAME OUT MY CAR HAD ROLLED BACKWARDS ACROSS THE PARKING LOT TO THE CURB. LUCKILY IT DID NOT HIT ANYTHING BUT THE CURB AND STOPPED. THIS PROBLEM IS SO DANGEROUS AND CONCERNING TO ME. IT IS GOING BACK INTO THE DEALERSHIP TO GET CHECKED AGAIN . I DID FIND A YOUTUBE VIDEO EXPLAINING WHAT THE PROBLEM WAS IN THE SHIFTER AND WHY IT WAS NOT RECOGNIZING THAT THE CAR WAS IN PARK. LOOK IN THE SEARCH BAR FOR GMC ACADIA SHIFT TO PARK PROBLEMS. I FEEL THIS NEEDS TO BE A RECALL SO NO ONE ELSE S CAR ENDS UP HURTING SOMEONE. I HAVE NO VIDEO OF THIS HAPPENING BECAUSE THE CAMERAS AT THE AUTO PARTS STORE WERE NOT OPERATIONAL AND NO ONE WAS AROUND WHEN IT HAPPENED TO SEE IT BUT ME. *TR

NHTSA ODI 11324257