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What 95 owners told NHTSA about the 2017 Ford Transit High Roof 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (95)Crash / fire / injury (6)Transmission & drivetrain (40)Engine (16)Electrical system (11)Speed control (6)Brakes (5)Backup camera & sensors (4)Body & structure (4)Steering (4)Airbags (3)Fuel system (3)

1 of 95 complaints match · Electrical system · crash/fire/injury only · clear filters

Jan 25, 2018Electrical systemFire1 injury

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 11064941

Working with the data? Download all 95 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Transit High Roof 15 Pass verdict →