What 1,081 owners told NHTSA about the 2017 Ford Fusion Hev

2017 FUSION IS ONCE AGAIN BACK AT THE DEALER TO MAKE A THIRD ATTEMPT TO FIND WHY THE BATTERY IS BEING DRAINED. EACH TIME 10/DEC/18, 11/JAN/19, AND 18/AUG/19 THE VEHICLE DID NOT START IT WAS PARKED IN OUR GARAGE. IT ALSO TOOK HOURS TO RECHARGE THE BATTERY TO GET IT STARTED TO DRIVE IT BACK TO THE DEALER EACH TIME. IT IS UNBELIEVABLE TO US THAT FORD DOES NOT RECALL THESE CARS.

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I HAVE A GOOD BATTERY AND MY CAR KEEPS ON DRAINING THE BATTERY. THE CAR WAS ONLY DRIVEN 8400 MILES MOSTLY HIGHWAY MILES AND THE ONLY WAY I CAN START IT IS BY JUMPING THE BATTERY.

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MECHANIC STATES...POWER CITIC DRAW IS CAUSING CAR TO LOSE POWER AT ANY GIVEN TIME. CAR NEEDS TO BE JUMP STARTED TO RUN; WE JUST PURCHASED THE VEHICLE 3MONTHDS PRIOR FROM DRIVE TIME & WERE NOT AWARE OF THIS PROBLEM. THE VEHICLE IS NOT DRIVABLE.

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DRIVING CAR ONE DAY AND TURN SIGNALS FAILED TO FUNCTION WHEN PREPARING TO MAKE A TURN IN TOWN. CHECKED FUSES AND BULBS AND ALL WERE GOOD. TRIED THE LEFT TURN SIGNAL AND IT WAS NOT WORKING EITHER. ALSO NOTICED WIPERS AND NONE OF THE STEERING WHEEL CONTROLS WERE OPERATIONAL.

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LOST ALL ELECTRICAL WHILE DRIVING, HEADLIGHTS,ENGINE DIED, ALL AT SPEED ON A BUSY HIGHWAY AT NIGHT.WE HAVE BEEN EXPERIENCING MINOR ELECTRICAL DEFECTS/GLITCHES IN THE PAST MONTH.WINDOWS GOING UP AND DOWN IF YOU TOUCH THE WINDOW SWITCH. DRIVER NEEDS TO REST ALARM EVERY 5 MINUTES AT TIMES..IT JUST HAS SOME SORT OF ELECTRICAL GLITCH.

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I AM FILING THIS COMPLAINT FOR MY SISTER (SHE DOES NOT HAVE A COMPUTER) WHO HAS FOUND HER FORD FUSION WITH A DEAD BATTERY SEVEN TIMES, STARTING THREE DAYS AFTER PURCHASE. ON FOUR OCCASIONS IT WAS TAKEN TO THE DEALER FOR SERVICE, THREE OTHER TIMES JUMP-STARTED BY HER NEIGHBOR SO SHE COULD GET TO DOCTOR'S APPOINTMENTS. DUE TO HEALTH PROBLEMS, SHE CANNOT AFFORD TO MISS THESE APPOINTMENTS. APPARENTLY, THIS DEAD-BATTERY ISSUE IS A WIDESPREAD PROBLEM WITH THE FUSIONS. IN JANUARY 2018 FORD ADMITTED THERE IS A BATTERY DRAINING PROBLEM AND INSTRUCTED HER TO HAVE THE PCM REPROGRAMMED (ATTACHMENT 2). IT DID NOT SOLVE THE PROBLEM. THE DEALER CANNOT FIND THE SOURCE OF THE DRAINING. IN HER CASE THE BATTERY WAS FOUND DEAD AFTER SITTING STATIONARY IN EACH INSTANCE. THIS PROBLEM WILL HAPPEN AGAIN AND AGAIN. THE NEXT TIME, SHE WILL FILE A LEMON LAW CASE. FORD SHOULD BE REQUIRED TO RECALL ALL OF THE FUSIONS TO FIX THIS PROBLEM, WHICH SUBSTANTIALLY AFFECTS SAFETY, USE AND MARKET VALUE OF THE CAR.

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WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR THREE DAYS AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE. THE SERVICE ADVISOR SAID THEY PROBLEM MAY BE CAUSED BY THE HIGH VOLTAGE REGULATOR OR THE TRANSMISSION. MY VEHICLE ONLY HAS APPROXIMATELY 52,000 MILES.

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SO, I HAVE COMPLAINED TO FORD ON 3 SEPARATE OCCASIONS ABOUT MY GEAR SHIFT MALFUNCTIONING. WHEN I PUT IT INTO DRIVE, THE GEAR WILL GO BACK INTO PARK AND START FLASHING. OR IT WILL START DRIVING AND GO BACK INTO PARK AFTER MOVING. IT'S CRAZY. THEN, FORD SERVICE HAS TOLD ME MULTIPLE TIMES THAT THEY CAN'T FIND ANYTHING WRONG. NOW THERE IS A RECALL FOR THE EXACT SAME ISSUE. I EVEN HAD WANTED THEM TO TAKE THE CAR BACK BECAUSE I DIDN'T FEEL SAFE, BUT THEY SAID IT HADN'T BEEN LONG ENOUGH AND THEY COULDN'T FIND ANYTHING WRONG. AGAIN, NOW THERE IS A RECALL FOR THE EXACT ISSUE. ALSO, MY WINDOWS ROLL BACK DOWN AFTER I ROLL THEM UP. THEY WILL DO THIS SEVERAL TIMES UNTIL THEY STOP. AGAIN, FORD SAID THEY CAN'T FIND ANYTHING WRONG.

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THE WINDOWS GO UP AND DOWN BY THEMSELVES AND YOU CAN'T PUT THEM UP ALL THE WAY OR THEY WILL GO BACK DOWN BY THEMSELVES AND THEIR IS SOME KIND OF INTERFERENCE IN THE ELECTRICAL SYSTEM THAT COMES THROUGH THE STEREO AND LIGHTS. AND THIS SAME PROBLEMS HAPPENED 2 TIME'S BEFORE THIS DATE BELOW SO IT HAPPENED 3 TIMES

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THE FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT CLOSE FULLY ON OCCASION. IF YOU TRY ROLLING THE WINDOW UP IT WILL AUTOMATICALLY ROLL BACK DOWN TO ABOUT HALFWAY TO 2/3 OPEN. I TRIED TO GET THIS ISSUE CORRECTED AT HE DEALERSHIP ONCE. THE MECHANICS REFUSED TO LOG THE ISSUE AND 'RECALIBRATED' THE WINDOW IN A FEW SECONDS. THE PROBLEM PERSISTS. IT IS A SAFETY ISSUE IN MY OPINION BECAUSE PASSENGERS AND DRIVERS CANNOT CLOSE THE WINDOW IN CASE OF EMERGENCIES. THIS HAS BEEN ONGOING SINCE LAST YEAR.

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I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

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PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, AND WHILE PULLING AWAY FROM A STOP SIGN, ON TWO DIFFERENT OCCASIONS, MONTHS APART FROM EACH OTHER. A MEMBER OF OUR FACEBOOK GROUP OF FUSION SPORT OWNERS CAPTURED HIS CAR LOSE ALL POWER, ON VIDEO, AND HIS CAR IS BEING BOUGHT BACK BY FORD, BUT THAT IS NOT ENOUGH. THESE CARS, ALTHOUGH FUN AND ENJOYABLE, POSE A SERIOUS THREAT TO NOT ONLY THE OWNERS OF THE CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD WHO COULD HIT US FROM BEHIND, INJURING OF KILLING PASSENGERS IN EITHER VEHICLE, OR VEHICLES NEARBY. THIS CAR NEEDS TO BE RECALLED AND REMOVED FROM THE ROAD. HERE IS HIS VIDEO: HTTPS://YOUTU.BE/NLNN0HKRHTG

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RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

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I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHARGED THE BATTERY EARLIER THAT DAY TO GET THE CAR TO THE DEALERSHIP. THIS IS THE SECOND TIME THE CAR HAD COMPLETELY DISCHARGED THE BATTERY AND BOTH TIMES THERE WAS NOTHING WRONG WITH THE BATTERY.

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I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS AND THE WHOLE SYSTEM AND TO RE-START. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND, CA AND THEY DID A SYSTEM/CHARGING CIRCUITS-CHARGE-TEST AND NOTHING CAME FROM THE TEST. THE CAR IS STILL UNDER WARRANTY BUT SINCE THEY DID NOT FIND ANYTHING IT COST ME $ 95.

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TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

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WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

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ALMOST EVERYTIME I PUT MY CAR INTO REVERSE, IT PUTS ITSELF BACK TO PARK. IT HAPPENS SOMETIMES WHEN I PUT IT INTO DRIVE- IT WILL PUT ITSELF BACK INTO PARK.I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ACTUATOR, BUT IT IS STILL DOING IT.

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY DIFFICULT. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, (541) 887-6176). AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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IN MAY 2017 MY FORD FUSION SPORT LOST POWER TO THE WHEELS WHILE ACCELERATING, I WAS ABLE TO BRAKE AND COAST TO A STOP ON THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND ISSUE WENT AWAY. TOOK CAR TO BOB RORHMAN DEALERSHIP IN SCHAUMBURG IL, FORD AND DEALERSHIP STATES NTF, NO TROUBLE FOUND, FORD CORPORATE SERVICE MANAGERS ALSO SAID NTF, CASE FILE 12313619-N2S9X3. ON AUGUST 7TH, 2018 THE ISSUE HAPPENED AGAIN AS I WAS LEAVING WORK, I ACCELERATED AND CAR WENT INTO LIMP MODE. I PROCEEDED TO THE SIDE OF THE ROAD AS I WAS GETTING HONKED AT BY OTHER DRIVERS, TURNED CAR OFF AND ON AND THE ISSUE WENT AWAY. I OPENED A NEW CASE FILE WITH FORD CAS15469320 ON 8/9/2018. THE ETB HAS BEEN AN ISSUE IN THE PAST, REFERENCE 'CUSTOMER SATISFACTION PROGRAM (13N03)'. I DEEM THIS A CRITICAL SAFETY CONCERN, IF I WAS A FORD ENGINEER ON MY FMEA THIS FAILURE MODE SEVERITY IS A 10, I WORK IN AUTOMOTIVE. I HAVE PHOTOS AND VIDEOS OF THE INCIDENT.

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHEN THE VEHICLE WAS STARTED, IT WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (THOROUGHBRED FORD, 8501 NORTH BOARDWALK AVENUE, KANSAS CITY, MO 64154, (866)-434-6143), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO COWLS PARKWAY FORD (13779 NOBLE WOOD PLAZA, WOODBRIDGE, VA 22193, (703)-986-5500) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,634. *TT

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S WINDOWS AND THE CLIMATE CONTROL FEATURE BECAME INOPERABLE. AS A RESULT, DURING INCLEMENT WEATHER, THE WINDOWS AND WINDSHIELD COULD NOT BE DEFOGGED, WHICH MADE IT DIFFICULT FOR THE CONTACT TO DRIVE. IN ADDITION, THE TMP FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,446.

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FORD FUSION 2017 HAS LOST ALL ELECTRICAL POWER WHILE DRIVING AT HIGHWAY SPEED. BROUGHT CAR IN TO BE CHECKED AT THE DEALERSHIP. I WAS TOLD NOTHING WAS WRONG AND THAT IT WAS SAFE TO DRIVE. HOWEVER LOSING POWER AT 55 MILES AN HOUR CANNOT BE SOMETHING THAT IS SAFE.

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WHILE TRYING TO USE AUTO IN WINDOWS THE WINDOW WOULD GO UP THEN RIGHT BACK DOWN SIS IT LIKE 17 TIMES BACK TO BACK. ALSO AFTER SHUTTING CAR OFF WHILE SITTING IN THE CAR IT PUSHED THE LOCK BUTTON AND RECEIVED A MESSAGE SAYING SOMETHING ABOUT SWITCHES

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