What 1,030 owners told NHTSA about the 2017 Ford Fusion Energi

Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .

NHTSA ODI 11631245

I am having a lot of problems with my transmission and torque converter and after some research I’ve seen those are both commonly recalled parts on the 2017 ford fusion. My car only has 67,000 miles on it and I believe it’s too soon for this to be a problem. When I try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won’t accelerate

NHTSA ODI 11622328

Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help

NHTSA ODI 11620321

Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.

NHTSA ODI 11545312

1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.

NHTSA ODI 11545086

ACCIDENT

NHTSA ODI 11526487

My Motor vehicle shift selector bushing broken out the ford issue is also in the 2017 models

NHTSA ODI 11498816

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10-20 MPH, THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY. THE CONTACT CHECKED AND VERIFIED THAT THE VEHICLE WAS IN THE PROPER GEAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND STOPPED INDEPENDENTLY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER LINK BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11414431

I WAS DRIVING AND PROCEEDED TO PARK AND I COULDN'T SHIFT FROM DRIVE TO PARK. IT HAPPENED TWICE SINCE THE 20TH OF MARCH. I HAD TO TURN OFF CAR AND SHIFT AGAIN. THE CAR SHIFTED AT THAT MOMENT. IT SEEMS THIS ISSUE IS 'COMMON' IN THE 2017 FORD FUSION AUTOMOBILES. THESE CARS SHOULD BE RECALLED TO SOLVE THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL ME AT [XXX] OR EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11404571

MY 2017 FORD FUSION WAS GOING TO DEALER FOR ITS 75,000 SERVICE AND TO UPDATE THE SOFTWARE WHICH WAS INCLUDED IN THE RECALL. I TOLD THEM ENGINE LIGHT HAD JUST COME ON .. THEY DIAGNOSED IT AS COOLANT IN THE ENGINE AND IT HAD RUINED THE ENGINE $6200 TO FIX IT I HAVE REPEATEDLY CALLED FORD FOR ASSISTANCE FOR THE DAMAGE RELATED TO THIS RECALL AND NOW THEY TELL ME THEY CANNOT HELP ME OUT .. IT IS MY PROBLEM THIS IS A THREE YEAR OLD CAR THAT I WISH I HAD NOT HAD FIXED AS I WAS CONFIDENT THAT FORD BEING THE GOOD OLD AMERICAN COMPANY THAT IT IS WOULD DO THE RIGHT THING AND BE TRUTHFUL AND STAND UP AND HELP ME OUT WITH A PROBLEM THAT IS CLEARLY THEIRS PLEASE HELP ME OUT I CANNOT AFFORD THIS AND IT'S PLAIN WRONG AND UNFAIR THAT I AS A LAW ABIDING CITIZEN HAS TO COVER THIS MISTAKE BY FORD T

NHTSA ODI 11352836

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.

NHTSA ODI 11338047

I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

NHTSA ODI 11187078

ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.

NHTSA ODI 11139680

CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.

NHTSA ODI 11073850

THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHANGED SO THAT A DRIVER APPLYING THE BRAKES DISENGAGES ADAPTIVE CRUISE CONTROL ACCELERATION (IF ACTIVE) BUT DOES NOT DISENGAGE ADAPTIVE CRUISE CONTROL BRAKING (IF ACTIVE). I HAD A 2005 JAGUAR WITH ADAPTIVE CRUISE CONTROL AND IT DID NOT EXHIBIT THIS BEHAVIOR.

NHTSA ODI 11023392