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What 1,030 owners told NHTSA about the 2017 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,030)Crash / fire / injury (47)Engine (349)Transmission & drivetrain (288)Engine & cooling (130)Electrical system (120)Brakes (93)Steering (48)Fuel system (33)Airbags (28)Wheels (24)Speed control (15)

2 of 1,030 complaints match · Speed control · crash/fire/injury only · clear filters

Dec 25, 2022Speed controlCrash

My Motor vehicle shift selector bushing broken out the ford issue is also in the 2017 models

NHTSA ODI 11498816

Oct 11, 2018Transmission & drivetrainSpeed controlCrash2 injuries

ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.

NHTSA ODI 11139680

Working with the data? Download all 1,030 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Fusion Energi verdict →