What 842 owners told NHTSA about the 2017 Ford Focus Bev

WHILE DRIVING STRAIGHT IN A RESIDENTIAL AREA, THE STEERING LOCKED UP AS IF THE POWER STEERING WENT OUT. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. FORTUNATELY, I WAS ABLE TO AVOID AN ACCIDENT. AFTER SAFELY STOPPING AND RESTARTING THE VEHICLE A NOTICE CAME UP INDICATING 'STEERING ASSIST FAULT - SERVICE REQUIRED'. *TR

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TRANSMISSION IS SLIPPING. IT IS A 2017 AND THIS SHOULDN'T BE HAPPENING. OTHER 2017 FORD FOCUS' ARE UNDER RECALL FOR THIS BUT MY PARTICULAR CAR ISN'T FOR WHATEVER REASON. *TR

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CAR HAS 71000 MILES AND JUNE 3RD 2020, THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN (LIKE POWER STEERING WITH NO FLUID), TURNED THE CAR OFF FOR 30 SECONDS AND BACK ON AND IT WORKED FINE. STOPPED FOR FOOD AND TURNED CAR BACK ON AND A WARNING CAME UP "STEERING ASSIST FAULT". TOOK IT TO A REPAIR SHOP AND THERE'S NO LOOSE WIRES OR BAD FUSE. WILL REQUIRE TO HAVE THE STEERING MOTOR REPLACED. *TR

NHTSA ODI 11327506

MY VEHICLE HAS STARTED EXCESSIVELY SHAKING WHEN TRYING TO ACCELERATE ON THE HIGHWAY. THE VEHICLE IS ONLY JUST ABOUT 56K MILES. THIS SHOULD NOT BE HAPPENING TO A 3 YEAR OLD VEHICLE. *TR

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IT'S THE SAME TRANSMISSION THAT'S IN THE CLASS ACTION LAWSUIT AND I GOT THE SAME PROBLEMS IN MY 2017 FORD FOCUS SE AND FORD IS STILL TRYING TO CHARGE ME $2,600 TO REPAIR IT. BEEN WITHOUT A CAR FOR 3 MONTHS DURING THIS PANDEMIC, BUT AIN'T MISSED A PAYMENT SO PAYING FOR IT TO SIT OUT FRONT THE HOUSE. TOOK IT TO FORD AND SAID ITS CLUTCH ACTUATOR AND AGAIN $2,600. MY BATTERY DIED AND MY TRANSMISSION GOES OUT, BEATS ALL I EVER HEARD. *TR

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PURCHASED VEHICLE 2017 FORD FOCUS SE 03/2019 BY AUGUST 2019 MY CHECK ENGINE LIGHT CAME ON AND MY CAR JUST START STOPPING SUDDENLY OUT KNOW WERE AND WHEN I PUT GAS IN THE CAR IT JUMPS AND TAKE SOME TIME TO START BACK UP NOT CLEAR WHY THIS WAS HAPPENING WENT AND GOT A SMOKE DETECTOR TEST AND IT WAS DISCOVERED I HAD AN EVAP/MISSION PROBLEM. I NOTICED THAT IT WAS A RECALL ON THIS SAME ISSUE IN THE SAME YEAR I PURCHASED THE CAR AND MY CAR IS NOT CONSIDER ON THE RECALL. *TR

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GAS PEDAL GETS STUCK WHEN MOVING FORWARD. I HAVE TO GET UNDERNEATH THE PEDAL AND RETURN IT BACK TO NEUTRAL SPOT WITH MY TOES. ENGINE JERKS WHEN FUEL GETS TO 1/4 TANK. ONCE AFTER A TRIP TO THE GROCERY STORE, GAS PEDAL STAYED STUCK AFTER PLACING IT IN PARK. RPM'S WERE ABOVE 2000. *TR

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TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE MOVING OFF FROM A STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ODI 11324630

EVERY 6 MONTHS MY CHECK ENGINE LIGHT COMES ON FOR EXAMPLE IT BEEN ON SINCE 5/11/2020 EVERY TIME I PUT GAS IN CRACK UP IT SHAKES AND CUTS OFF YOU HAVE TO RAISE THE MOTOR THE OBD READS BANK TOO LEAN 2 & 1. *TR

NHTSA ODI 11324600

WHILE DRIVING MY CAR SPUTTERS WHILE ACCELERATING SOMETIMES THE ENGINE BOGS ALL THE WAY DOWN WHICH MAY CAUSE A REAR END COLLISION DUE TO THE ENGINE NOT BEING ABLE TO PRODUCE POWER DUE TO THE TRANSMISSION SPUTTERING. I BOUGHT THE CAR BACK IN 2017 BRAND NEW IN THE STATE OF MISSOURI AND A COUPLE WEEKS AFTER I GOT THE CAR I STARTED SEEING THOSE PROBLEMS I SPOKE WITH THE DEALER AND THEY TOLD ME IT WAS NOTHING THEY CAN DO ABOUT IT AT THIS TIME BECAUSE THERE IS NO PENDING RECALLS ON MY PARTICULAR VEHICLE RELATED TO MY DRIVETRAIN. I'VE HAD MY VEHICLE FOR 3 YEARS AND IT HAS APPROXIMATELY 28000 MILES ON IT THE VEHICLE STILL HAS A MANUFACTURER'S WARRANTY ON IT BUT I DON'T WANT TO BOTHER TAKING IT TO THE DEALER TO GET THE RUNAROUND HOW ABOUT WHAT IS POSSIBLY WRONG WITH THE VEHICLE. *TR

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WHEN ACCELERATING THE CAR SHAKES AND SHUTTERS AND HAS CUT OFF BEFORE.

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BOTH OF MY CLUTCHES WENT OUT IN EARLY 2019, IT WASN'T COVERED UNDER WARRANTY AND I HAD TO PAY $3300 OUT OF POCKET TO FIX IT. NOW THEY'RE BEING RECALLED IN AUGUST 2019 FOR THIS? I SHOULD GET REIMBURSED FOR THIS.

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TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) AT SHOTTENKIRK FORD JASPER (868 GA-515, JASPER, GA 30143), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE VEHICLE SHUDDERED WHEN ATTEMPTING TO DRIVE. THE VEHICLE RESTARTED AFTER THE FOURTH ATTEMPT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,120.

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THE TRANSMISSION IN MY CAR IS SLIPPING. WHEN I PURCHASED THE CAR NEW OFF THE LOT, I WAS TOLD THE JERKING IN THE CAR WAS NORMAL FOR THE TYPE IT IS. IT HAPPENS WHEN YOU TRY TO ACCELERATE. I WAS TOLD TODAY THAT MY TRANSMISSION NEEDS TO BE REPLACED.

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WHEN I GO TO TAKE OFF IT SHUDDERS REALLY BAD AND TRANS FEELS LIKE OTS SLIPPING

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2017 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION WOULD HESITATE AND VIBRATE WHEN IN STOP AND GO TRAFFIC. THERE WAS A GRINDING NOISE WHEN ACCELERATING FROM A STOP. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS

NHTSA ODI 11320552

ON OUR WAY BACK FROM FLORIDA I SMELT BURNING COOLANT I LOOKED AND IT WAS LOW SO I FILLED IT UP AS WE WERE DOWN THE STREET FROM OUR HOUSE THE SMELL GOT WORSE I ATTEMPTED TO ACCELERATE AND THE CAR SHOOK, THE TRANSMISSION WARNING THEN CAME ON AND I LOST STEERING CONTROL AND POWER I PULLED OVER SAFELY AND TRIED TO RESTART THE VEHICLE AND WOULD NOT START. I POPPED THE HOOD AND THERE WAS COOLANT ALL OVER THE MOTOR AND TRANSMISSION. 2 HR LATER THE VEHICLE STILL WON'T EVEN TURN OVER.

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SO FOR SOME REASON MY AIRBAG LIGHT WILL COME ON AND OFF FOR A FEW WEEKS. WHEN ITS ON MY HIGH BEAMS AND DONT WORK AND WHEN ITS OFF MY HIGH BEAMS WORK. THEN TODAY , MY CAR BATTERY RANDOMLY DIED ON ME TWICE. IT STARTED SHAKING UNCONTROLLABLY BEFORE THEN. I THOUGHT MAYBE I NEEDED AN OIL CHANGE BECAUSE I WAS CLOSE TO DUE FOR ONE. WHEN I GOT IT THEY SAID MY OIL WAS FINE AND THEIR SYSTEM CHECKED MY BATTERY AS WORKING FINE TOO. ALSO WHEN I TRY TO STEP ON MY GAS SOMETIMES THE CAR WITH SKID BEFORE TAKING OFF. IM NOT SURE IF ANYONE ELSE HAS THESE ISSUES. I'VE ONLY HAD THIS VEHICLE FOR 4 MONTHS AND IT'S FAIRLY NEW.IT HAD ONE OWNER BEFORE ME.

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I WAS ACCELERATING FROM A STOP SIGN WHEN THE CAR DIDN'T WANT TO GO FORWARD, THE RPMS JUST IDLED AS THE ENGINE REVVED BUT I COULDN'T DRIVE FORWARD, THEN THE VEHICLE LUNGES FORWARD, AS IF THE TRANSMISSION WAS STUCK IN NEUTRAL. AFTER IT JUMPED FORWARD IT BEGAN MAKING A TERRIBLE GRINDING NOISE AND LOST CONTROL, ALMOST DRIVING STRAIGHT INTO ANOTHER CAR. I THEN PROCEEDED TO PULL OVER AND TURNED OFF THE CAR, THEN IT MADE THESE LOUD CLICKING NOISES AND THE EMERGENCY TRANSMISSION LIGHT FLASHED RED AND SAID 'TRANSMISSION OVERHEATING, STOP AND TURN OFF THE ENGINE.' I LEFT THE CAR SIT FOR 2 AM HOUR, THEN WENT TO TURN IT ON AND IT WOULD NOT START. IT ONLY MADE THE TICKING NOISE AGAIN. AFTER TRYING TO START IT 3 TIMES, IT FINALLY TURNED ON, BUT CONTINUED TO GET STUCK AS THE CAR WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. THE NEXT DAY I TOOK IT TO THE DEALERSHIP BUT AS I LEFT MY HOUSE AND GOT ON THE FREEWAY, THE VEHICLE STARTED ROLLING BACKWARDS ON THE INCLINED ON-RAMP EVEN THOUGH IT WAS IN DRIVE. ONCOMING TRAFFIC SWERVED AROUND MY IMMOBILE CAR AS I PANICKED AND FLOORED THE GAS PETAL. IT FINALLY LUNGED FORWARD, SECONDS BEFORE A SEMI CAME BARRELING THROUGH THE LANE. I GOT IT TO THE DEALER AS IT FLASHED THE TRANSMISSION OVERHEATING LIGHT. THE CHECK ENGINE LIGHT WAS ON AS WELL EACH TIME. THE CAR HAD ALREADY BEEN SERVICED 4 TIMES PRIOR TO THIS, FOR TRANSMISSION ISSUES AND MULTIPLE RECALLS. EACH TIME I TOOK IT TO GET SERVICED, IT GOT WORSE. WHEN I FINALLY PICKED IT UP, I COULDN'T EVEN GET IT HOME BECAUSE IT BROKE DOWN HALF A MILE AWAY. THE DEALERSHIPS SERVICE DEPARTMENT REFUSED TO DO ANY REPAIRS TO THE VEHICLE EVEN THOUGH THE TRANSMISSION FAILED AND NEARLY KILLED ME. THEY PRINTED ME THE PAPERS STATING THE CLUTCH, ACTUATORS A & B, THE T/O BEARING, AND ANOTHER PART NEED TO BE REPLACED AND IT WILL COST ME $1800. IN OTHER WORDS, I HAVE TO PAY THEM JUST SO I DON'T DIE IN FORDS FAULTY CAR

NHTSA ODI 11318392

MY 2017 FORD FOCUS IS SLIPPING INTO NEUTRAL AT VARIOUS SPEEDS, HESITATING TO FIND THE RIGHT GEAR, JOLTING FORWARD WILL DRIVING AND AT A STOP, LOSING POWER DUE TO SLIPPING INTO NEUTRAL, AND REVS UP TO SIX THOUSAND R.P.M.'S WHILE TRYING TO TAKE OFF FROM A STOP. IT HAS AN AUTOMATIC TRANSMISSION IN ORDER FOR MY WIFE TO TRANSPORT THE KIDS TO AND FROM SCHOOL.

NHTSA ODI 11318507

CONSTANT SHUDDER NOISE AND HAS BEEN REPLACED 3 TIMES AND I WAS TOLD 'I HAD THE BEST LATEST AND GREATEST CLUTCH IN MY CAR.' I OWN MY CAR NOW AND I DON'T WANT IT. EVERY TIME YOU EXCEL FROM A STOP THE NOISE IS PRESENT.

NHTSA ODI 11318103

2-9-2020 RECEIVED NHTSA TRACKING# 11308051 I HAVE NOT HEARD BACK ON THE MATTER, FORD RECALL 18S32 CAR WAS "ONLY RE-PROGRAMMED" 12/2018 PARTS WERE NOT AVAILABLE AT THAT TIME, FORD NEVER SENT A LETTER STATING PARTS WERE AVAILABLE THE FAULTY PURGE VALVE WAS NOT REPLACED CAUSING THE CAR STILL TO CONTINUE HAVING ISSUES 11/21/19 RECEIVED EMAIL STATING "IF YOUR VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL FOR WHICH YOU HAVE RECEIVED THE REMEDY FOR BUT YOU ARE EXPERIENCING A FAILURE WITH YOUR VEHICLE THAT RELATES TO THE PREVIOUS RECALL, YOU MAY FILE A COMPLAINT REGARDING YOUR FAILURE AND REFERENCING THE RECALL. IF YOU ARE INTERESTED IN FILING A COMPLAINT YOU MAY CALL OUR HOTLINE AT 1-888-327-4236 AND A CUSTOMER SERVICE REPRESENTATIVE WILL BE HAPPY TO ASSIST YOU" FORD HAS ACKNOWLEDGED THEY CAN NOT DO ANYTHING "SINCE THE CAR SHOWS IT WAS REPAIRED UNDER THE VIN#" (RE-PROGRAM ONLY)THE STUCK PURGE VALVE AND PLASTIC GAS TANK WHICH NOW HAS BEEN DEFORMED DUE TO THE STUCK PURGE VALVE IS THE ONLY AND PROPER WAY TO FIX FORDS DEFECTIVE ENGINEERING ISSUE. FORD NEEDS TO STEP UP AND REPAIR THE CAR PROPERLY UNDER WARRANTY, NOT WALK AWAY WITH A SO CALLED FIX BY RE-PROGRAMMING THE CAR. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND RANDOMLY DECELERATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS MO) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE TRANSMISSION CLUTCH WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE CLUTCH WAS REPLACED ON THREE SEPARATE OCCASIONS. RECENTLY WHILE OPERATING THE VEHICLE THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.*DT*JB*DT*TP

NHTSA ODI 11316396

THE CAR HAS BEEN IN SHOP THREE TIMES IN 3MTHS FOR REPLACEMENT TWICE OF CLUTCH DUE TO DUEL CLUTCH TRANSMISSION. AND IT WAS SOLD TO ME BY CARCHOICE IN NLR AR. WITH A RECALL OF FUEL TANK. AND CLUTCH ISSUES.

NHTSA ODI 11311665

MY CAR HAS A HARD TIME SHIFT AUTOMATICALLY AND MAKES A GRINDING NOISE AND VIBRATES WHEN SHIFTING GEARS. IT ALSO FALLS OUT OF PARK A LOT WHEN ON AN INCLINE AND STARTS TO ROLL BACKWARD. I NEARLY HIT A CAR BEHIND ME BECAUSE OF THIS AND THE INCLINE WASN'T STEEP. I FOUND OUT THAT THE 2016 MODELS HAD THE SAME ISSUE BECAUSE OF THE DSP6 TRANSMISSION. I ALSO HAVE ISSUES WITH THE EVAP CANISTER NOW WHICH IS CAUSING MY CAR FUEL EMISSION ISSUES AND PERFORMANCE.

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