What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

Erratic shifting. 6R80 transmission shifting to low gears while at highway speeds. Hard shifts. Won’t downshift when coming to a stop. Same issues as lead frame connector in earlier year trucks.

NHTSA ODI 11643044

Was driving down the highway and there was a strong smell like something electrical was burning. I thought it was someone's brakes or clutch burning. About 3 minutes later I stopped and went into a store and when I came out my whole back window was shattered. In doing research online, I see this appears to have been a common problem with Ford F150's since 2010.

NHTSA ODI 11642713

Have had the rear door locks stop working during the cold, it would not allow the doors to shut and stay shut. I did have children in car seats in the truck at the time. After trying to get the locks to work for about 10 minutes they stared working again. Also have an oil leak that was discovered while having an oil change. I became aware of Technical Service Bulletin: 23/2083, NHTSA ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. Called the dealership and they said they couldn't do anything about it because there was no recall for it. My truck is included in the vehicles from the Kansas and Detroit plants that are affected by a defective oil pan. The manufacturer is refusing to issue a recall.

NHTSA ODI 11641983

The transmission failed and it is available for inspection. The truck came to a stop in the middle of an intersection and would not go into gear again. It has been confirmed by a dealer. other than the dealer it has not been inspected. The wrench warning light came on during the incident.

NHTSA ODI 11641688

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 20M04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford Campaign Number: 18N03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,345.

NHTSA ODI 11641285

The contact owns a 2017 Ford F-150. The contact stated that at cold start-ups, there was a rattling sound coming from the engine compartment. The cause of the failure was not diagnosed and repaired. The local dealer was notified of the failure and informed the contact that the failure was caused by the cam phasers. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 175,000.

NHTSA ODI 11640927

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormally loud rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with defective cam phasers and the cam phasers were replaced under warranty. The contact stated that almost two years later, the contact stated that the failure reoccurred. The dealer was informed about the failure and the contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

NHTSA ODI 11640650

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle they heard an abnormal rattling sound emanating from the engine compartment. After the vehicle reached adequate temperatures, the rattling ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.

NHTSA ODI 11640146

Tapping noise coming from 5.0 engine from cold start. Ford dealership concluded it was a Cam Phasers that needed to be replaced

NHTSA ODI 11639542

The contact owns a 2017 Ford F-150. The contact stated that while driving in cold weather, the vehicle had experienced extremely hard shifting and jerking. The contact indicated that the transmission had erroneously shifted from first gear to third gear causing the RPM's to increase and the vehicle to jerk and the transmission had erroneously shifted from seventh gear to first gear and back to seventh gear. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in the extended coverage for the failure. The failure mileage was 50,000.

NHTSA ODI 11639615

The contact owns a 2017 Ford F-150. The contact stated that after the vehicle was started, the vehicle was idling roughly. In addition, the contact stated that there was a rattling sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with timing chain failure and a fractured timing belt adjustor. The contact was informed that the timing chain needed to be replaced, and the adjustor needed to be tightened. The vehicle was not repaired. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

NHTSA ODI 11639434

The contact owns a 2017 Ford F-150. The contact stated that while driving on three occasions at various speeds, the vehicle failed to shift gear properly and the vehicle lost motive power. The contact stated that the power train warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the molded lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

NHTSA ODI 11638787

2017 F150 transmission 10R80 started failing at 80K miles and completely failed at 113K. Dealer was asked to inspect the transmission but they misdiagnosed it. It is available for inspection until it is returned to Ford as part of complete swap\core charge. In the beginning the hard shifting did not put occupants at risk. As the transmission continued to fail it did put occupants and others at risk. Is would loose power/not respond to accelerator. Hunt for gears, shift from high gears to low gears while moving. Shifting to 1st gear while traveling at 45 miles per hour. Several times it would start to move from a stop but then not continue to move forward (in heavy traffic) The dealer miss diagnosed the problem and severity at 90K miles. They told me the transmission would continue to have firmer shifts while it was relearning programing. The dealer diagnosed a complete transmission failure based on codes DTSC P0734 and P07F7 stored in the transmission control module (at 113K miles). Their recommendation is a new upgraded replacement transmission from Ford due to internal failure. Ford Motor has been contacted through the customer service number 800-392-3673. There were no visible warning/check engine lights in the beginning (80K miles). Symptoms included harsh/delayed shift and harsh/delayed engagement. 20K miles later (113K miles) check engine light said to check the owner manual but didn't display codes. Transmission started to severely/erratically hunt for gears. Shift to 1st gear from higher gears (5,6,7,8) with very harsh down shifts.

NHTSA ODI 11638866

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was a clanking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that while the vehicle was parked and turned off, the contact was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 89,000.

NHTSA ODI 11638932

Drivers side door will not shut in cold weather. Unlock/lock switch will not work.

NHTSA ODI 11638469

My 2017 Ford F-150 demonstrates every single aspect of an existing recall for 2017 F150 vehicles. However my VIN number is not included in the recall. My truck shifts suddenly in and out of gear causing me to have momentary instances of no power. This has happened, for example, turning left on busy roads with acceleration disappearing in critical moments. The vehicle downshifts suddenly on occasion. The gear indicator moves rapidly between gear 10 and gear 1. The vehicle routinely does not downshift to 1st gear at stoplights. The vehicle often shifts hard from gear to gear. The vehicle sometimes cannot go to the next gear, say from 7 to 8, and will be in some version of neutral during this time before finally connecting. Electronic issue plague this particular vehicle. All of these items have been noted in the existing recall. I am requesting an expansion of the recall to include all 2017 Ford F150's with 10 speed transmission. Ford dealer has indicated I need to replace the transmission for close to $10K. And they noted they see this problem constants - showing me a stack of folios in their repair facility for the same reason. The problem has been diagnosed by Ford dealer and an independent qualified transmission specialist shop This is an ongoing issue - per the questions below there is no specific date associated with the issue.

NHTSA ODI 11637919

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump module and the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 134,030.

NHTSA ODI 11637296

I live in a cold climate, WA State, and own a 2017 Ford F150 XLT. On several occasions, both the drivers front door and passenger front doors have opened while driving without activating the door handle. This only occurs when it is wet with rain or snow and below freezing outside. On several occasions, when wet and cold, the doors on this truck will not latch shut as the latching mechanism is freezing on the interior of the vehicle doors. This truck has already been into the Ford dealer and the door recall notice has been addressed and fixed per Corwin Ford. The problem has not been resolved and continues to this day in an extremely dangerous state. I was advised there was nothing else they could do to help the door suddenly and unexpectedly opening issue and that I should contact both Ford and NHTSA. This is a very dangerous situation as my son was driving home from the ski resort, the doors would not latch shut and a passenger nearly fell out of the vehicle. This is unacceptable and extremely disappointing. I feel this safety issue has not been handled by Ford Motor Company and I am very afraid to have my son drive this truck in this dangerous condition. Please contact me regarding this complaint as I can give further details on the issue and send videos of this issue occurring. When this occurs, there are no warning lamps present. Please see the attached repair invoice for the recall notice.

NHTSA ODI 11637394

The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,450.

NHTSA ODI 11637431

My 2017 Ford F150 STX with 3.5L Ecoboost engine was recently noted to have a leaking oil pan. I was told by my mechanic that the OEM plastic/composite Ford oil pans have a chronic problem with leaking seals. Replacing with another OEM pan is highly likely to result in another leak down the road. Replacement at my local dealer is in the range of $3,000.00. Even the service representative admitted that this was a recurring problem with these pans. I note that other TSBs have been issued for this problem. According to several Technical Service Bulletins (TSBs), Ford F150 vehicles, particularly those with 2.7L EcoBoost engines, may experience oil pan leaks due to issues with the RTV sealant on the oil pan gasket, often requiring a replacement of the oil pan itself; this problem is most prevalent in models from 2015-2018, with TSB numbers like 19-2205 and 20-2051 referencing this issue.

NHTSA ODI 11637015

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's side door glass fractured without impact. The vehicle was taken to the dealer; however, the vehicle was inspected, and the contact was informed that the glass fracture was not due to a manufacturing defect. The vehicle was repaired. In addition, the contact stated that later, the rear driver's side door latch failed to latch as intended. The contact's son inspected the vehicle and noticed water in the door frame. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11636553

The contact owns a 2017 Ford F-150. The contact stated that while driving on the highway at 40 MPH, there was a knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

NHTSA ODI 11636265

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormally loud rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.

NHTSA ODI 11636030

The windshield was not sealed properly. The primer and glue were applied incorrectly and now has disintegrated over time causing a leak in the area where the pin holds the windshield at the drivers side of the vehicle. From what I understand this could cause the windshield to dislodge in an accident.

NHTSA ODI 11636079

The wiring for the rear defrost caught fire. A week later it caused the rear glass to completely shatter. We didn't know it was the rear defrost wiring until we had the glass replaced and were able to see the wires fried. I have farm animals and routinely leave my 3 children in their carseats in the truck with it running when it's cold outside and I feed our animals. If it had caught fire with my kids in the truck I wouldn't have known and they wouldn't have been able to get out. I talked to 2 Ford dealerships, 2 different lawyers and a service rep through Ford's website. Even though this exact issue is everywhere on Ford Forums no one will do anything about it because there's no current recall. The only thing we could do to make sure this doesn't happen again is to pull the fuse for the rear defrost. This is a devastating accident waiting to happen and no one will do anything about it.

NHTSA ODI 11636104