What 1,671 owners told NHTSA about the 2017 Ford Explorer Police Intercept

GAS ODOR LEAK INSIDE THE CAR WHILE DRIVING THAT CAUSED ME TO HAVE SXS OF DIZZINESS, NAUSEA AND VOMITING. IT HAPPENED IN MULTIPLE OCCASIONS.

NHTSA ODI 11019847

EXHAUST SMELL COMES INTO THE CABIN WHEN CAR IS ACCELERATING. SEEMS WORST WHEN THE AC IS IN RE-CIRCULATION MODE. YOU CAN SMELL THE EXHAUST FUMES RIGHT AFTER THE ENGINE/TRANSMISSION HAS DOWNSHIFTED TO ACCELERATE.

NHTSA ODI 11019855

I RENTED THE REFERENCED VEHICLE FROM ENTERPRISE RENTAL CAR FOR 1 WEEK. DROVE APPROXIMATELY 2000 MILES. THIS 2017 VEHICLE HAD APPROXIMATELY 20,000 MILES ON THE ODOMETER WHEN I RENTED IT. I BELIEVE THAT THE ENGINE WAS THE 3.5 LITER VERSION. EVERY TIME I ACCELERATED HARD, SUCH AS ENTERING ON THE INTERSTATE, I COULD SUBSEQUENTLY SMELL A VERY STRONG EXHAUST SMELL IN THE INTERIOR OF THE SUV. I ALSO NOTICED WHEN I RENTED THE VEHICLE THAT ALL THE WINDOWS AND SURFACES HAD A FILM ON THEM - PERHAPS RESIDUE FROM EXHAUST GASES. I AM A 54 YEAR OLD RETIRED ENGINEER AND HAVE OWNED AND RENTED OVER 25 VEHICLES IN MY LIFETIME AND FIND WHAT I EXPERIENCED WITH THE EXPLORER TO BE VERY UNUSUAL. I ALSO FOUND THAT I WAS SLEEPIER THAN NORMAL WHEN DRIVING PERHAPS DUE TO CO2 EXPOSURE. ALL OF MY PASSENGERS ALSO EXPERIENCED UNUSUAL SLEEPINESS. THE EXHAUST SMELL IN THE INTERIOR WAS UNDENIABLE. I FIND IT VERY DISTURBING THAT FORD IS TRYING TO EXPLAIN THIS AS A PROBLEM WITH ONLY THE POLICE INTERCEPTOR EXPLORERS DUE TO AFTER MARKET MODIFICATIONS. MY EXPERIENCE INDICATES THAT THIS IS A COMPLETELY FALSE AND MISLEADING EXPLANATION. I AM VERY PLEASED TO SEE THAT THE NHTSA IS DOING AN EA ON THE PROBLEM. FORD HAS IGNORED THIS PROBLEM FOR YEARS AND THE PROBLEM IS VERY REAL. I WAS CONSIDERING BUYING THE EXPLORER WHICH WAS ONE REASON I RENTED THE VEHICLE AND FROM MY EXPERIENCE I WILL NOT TOUCH THIS VEHICLE AND WILL NOT BE PURCHASING ONE. PLEASE DO YOUR DUE DILIGENCE REGARDING THIS PROBLEM AND I HOPE TO SEE THAT THIS EVENTUALLY LEADS TO A OVERALL RECALL OF ALL AFFECTED EXPLORERS. THANK YOU.

NHTSA ODI 11019909

CARBON MONOXIDE INSIDE PASSENGER CABIN, WHEN DRIVING AT NORMAL SPEEDS IN HIGHWAY. HAD TO PULL OVER TO VOMIT AND WAIT A WHILE TO BE ABLE TO CONTINUE. HAS HAPPENED IN VARIOUS OCCASION BUT WIRES THE LAST TIME.

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WE HAVE TAKEN OUR EXPLORER INTO A FORD DEALERSHIP TWICE NOW. WHEN YOU ACCELERATE ON THE HIGHWAY THERE IS A REALLY BAD EXHAUST SMELL IN THE CABIN FROM TIME TO TIME. THEY CLAIM TO FIX IT EVERY TIME AND THEN THE PROBLEM OCCURS AGAIN. I AM VERY WORRIED BECAUSE I AM 22 WEEKS PREGNANT NOW AND I HAD BEEN PLACED ON BED REST DUE TO SPOTTING I WAS HAVING. I AM NOT SURE IF THE TWO ARE LINKED. I AM NOT ON BED REST ANYMORE. THE CAR CONTINUES TO HAVE THE SAME ISSUE. THIS HAS BEEN AN ONGOING ISSUE. I WILL CHOOSE A DATE BELOW, BUT IT IS ONGOING.

NHTSA ODI 11018918

C0 DETECTOR WENT OFF ON A 3HR DRIVE ON 08-18-17 WITH AC AND AIR RECIRCULATION ON. AFTER OPENING THE WINDOWS THE DETECTOR STOPPED BEEPING. THE DETECTOR IS A GLUI CIGARETTE-LIGHTER POWERED DEVICE W/ TWO USB PORTS (HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B01G2YJ3ZU) AND HAS BEEN INSTALLED IN THE CENTER CONSOLE CIGARETTE LIGHTER (FACING THE SECOND ROW SEATS) SINCE MID MAY. NO OTHER TIME HAS THIS ALARM WENT OFF. AT THE TIME OF THE ALARM THE DETECTOR WAS PARTIALLY COVERED WITH SOME FABRIC FROM A BAG AND THE DETECTOR WAS WARM TO THE TOUCH. WE WERE CAMPING IN A PLACE WITH NO CELL SERVICE SO WE DID NOT GET A CHANCE TO CONTACT FORD/NHTSA. WE DROVE HOME W/ THE WINDOWS OPEN. AFTER COMING BACK HOME I TRIED INTENTIONALLY SETTING OFF THE CO ALARM WITH A CAN OF CO. AFTER WARMING UP THE DETECTOR BY LETTING THE CAR RUN I SPRAYED CO INTO THE DETECTOR BUT I WAS UNABLE TO GET THE ALARM TO GO OFF AGAIN. IT IS UNCLEAR TO ME WHETHER THIS WAS A FALSE ALARM FROM THE DETECTOR OR A LEGITIMATE ISSUE WITH C0 EMISSIONS IN THE VEHICLE. THERE ARE NOT MANY ACTIVE CO ALARMS ON AMAZON FOR CARS, THE GLUI ONE IS THE MOST REASONABLE ONE I'VE FOUND. ANY ADVICE WOULD BE APPRECIATED; I'LL BE CONTACTING FORD TODAY AS WELL.

NHTSA ODI 11018761

WHEN I ACCELERATE WITH THE AIR CONDITIONING UNIT ON, THE SMELL OF EXHAUST IS ENTERING MY CABIN. I HAVE TO ROLL DOWN THE WINDOWS TO LET THE SMELL OUT. ACCORDING TO THE DEALERSHIP, THERE IS NOTHING WRONG WITH OUR VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY CHILDREN WHEN INHALING THIS SMELL.

NHTSA ODI 11015990

CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.

NHTSA ODI 11015760

HEAVY SMELL IN CABIN WHEN THE AC IS TURNED ON. THE SMELL IS FOUL AND WORSE WHEN AC IS TURNED ON. DRIVER HAS HAD SEVERAL EPISODES OF NAUSEA, DIZZINESS AND OVERALL UNWELL FEELING SINCE PURCHASING IN NOVEMBER 2016. NO RECALL HAS BEEN ISSUED AS OF YET, BUT THERE IS A DEFINITE PROBLEM WITH THE VEHICLE AND AM CONCERNED FOR MY THREE CHILDREN UNDER 6.

NHTSA ODI 11015321

WHILE DRIVING MY 2017 EXPLORER I GET SICK WHILE DRIVING. I GET A HEADACHE AND VERY NAUSEOUS AND SOMETIMES I GET DIZZY. I WILL DRIVE OTHER VEHICLES AND I DON'T GET SICK WITH THEM. I HAVE HAD MY EXPLORER FOR A YEAR AND I HAVE HAD THIS PROBLEM FOR THE LAST 7 OR 8 MONTHS. WHILE DRIVING I GET SICK AND I FEEL LIKE IM GOING TO PASS OUT . I DON'T THINK IT'S VERY SAFE TO DRIVE LIKE THIS. ITS A DANGER TO MYSELF AND ALSO OTHER PEOPLE ON THE HIGHWAY.

NHTSA ODI 11013883

MY 2017 FORD EXPLORER XLT HAS EXHAUST SMELL COMING THROUGH THE VENTS THROUGHOUT THE VEHICLE. THIS IS NOT A NEW CAR SMELL BUT RATHER EXHAUST ODOR AND ONLY IS APPARENT WHEN THE AC SYSTEM OR FAN SYSTEM IS IN THE ON POSITION. I PURCHASED THIS VEHICLE ON JUNE 13, 2017 AND WAS HOSPITALIZED ON JULY 1, 2017 FOR THREE DAYS. THE DOCTORS WERE UNABLE TO PROVIDE A DIAGNOSIS ALTHOUGH I WAS EXPERIENCING HEADACHES, DIZZINESS AND TROUBLE WITH MY VISION. EVERY TIME I DRIVE MY EXPLORER AND TURN THE AC OR FANS ON I NOTICE A EXHAUST ODOR. I DEVELOP A HEADACHE, DIZZINESS FEEL SICK. I CALLED FORD AND THEY TOLD ME THAT THERE IS NO RECALL ON MY VEHICLE AND TO TAKE IT TO A DEALER FOR A POSSIBLE CARBON MONOXIDE LEAK OR OTHER ISSUE THAT MAYBE CAUSING THE PROBLEM. FORD ALSO STATED THAT THE PROBLEMS WERE ONLY ON THE POLICE INTERCEPTOR VEHICLES EVEN THOUGH ALL EXPLORERES COME OFF SAME PRODUCTION LINE. NOTE: I HAVE HAD THIS VEHICLE FOR ALMOST TWO MONTHS. THE NEW CAR SMELL IS GONE AND THERE IS NO ODOR WITH THE VEHICLE'S ENGINE IS NOT IN THE ON POSITION. THE TOXIC ODOR IS ONLY NOTICEABLE WHEN THE VENTS/AC/FANS ARE RUNNING.

NHTSA ODI 11014048

THE EXPLORER IS EXPERIENCING CARBON MONOXIDE LEAKS. THE FURTHER BACK YOU SIT IN THE SUV THE MORE YOU ARE EXPOSED TO THE CARBON MONOXIDE. WE PURCHASED A DETECTOR AND AFTER ONLY 10 MINUTES ON THE INTERSTATE THE LEVEL WAS 15PPM. AT 10PPM IT STARTS AFFECTING INFANTS AND WE HAVE A 11MONTH OLD

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EXHAUST SMELL COMING INTO THE VEHICLE WHEN DRIVING OR SITTING WITH THE AIR CONDITIONING ON.

NHTSA ODI 11012793

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN COMING FROM THE VENTS. THE FAILURE MAINLY OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (JORDAN FORD IN SAN ANTONIO, TEXAS) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT CARBON MONOXIDE WAS PRESENT WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 11012824

SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE

NHTSA ODI 11012890

OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.

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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN

NHTSA ODI 11012913

WE HEARD ABOUT THE POSSIBILITY OF CARBON MONOXIDE ISSUES WITH THE VEHICLE. CONCERNED IF IT COULD BE THE CAUSE OF OUR 9 YEAR OLD DAUGHTER'S COMPLAINTS OF HEADACHES WHEN IN THE VEHICLE.

NHTSA ODI 11012507

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 726

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EXHAUST ODOR APPEARS WITHIN CABIN AFTER EXCESSIVE ACCELERATION ONTO HIGHWAY

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LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 799

NHTSA ODI 11012633

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 374

NHTSA ODI 11012634

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. AD003

NHTSA ODI 11012637

I AM CONCERNED ABOUT MY 2017 FORD EXPLORER AND A CARBON MONOXIDE LEAK. I HAVE OVERALL FEELING BAD SINCE WE GOT OUR NEW 2017 FORD EXPLORER, WHICH IS VERY OUT OF CHARACTER FOR ME. I AM A PRIOR SPECIAL OPERATION VETERAN, OVERALL IN GOOD HEALTH, AND ONLY 30Y/O. LIKE MANY, WHO HAVE COMPLAINED ABOUT THIS VEHICLE I AM GETTING NAUSEA, WEAKNESS, AND TENSION HEADACHES FROM DRIVING THIS VEHICLE. I HAVE BEEN VERY WEAK AND HAVING HEADACHES, AS OF LATE. THIS HAS HAD A MAJOR IMPACT ON MY DAY-TO-DAY LIFE. I COULDN'T EXPLAIN WHY OR WHAT WAS GOING ON WITH ME IT SEEMED AS IF IT CAME OUT OF NOWHERE. I AM STARTING TO THINK MAYBE I HAVE LONG TERM EXPOSURE TO CARBON MONOXIDE OVER THE LAST 3 WEEKS. I GOT THE FORD EXPLORE 3 WEEKS AGO AND THIS SUDDEN SICKNESS HAS BEEN HAPPENING SINCE THEN. I GOT SO WORRIED WITH MY HEALTH"I WENT TO THE DOCTOR. I EXPLAINED TO THE DOCTOR "I HAVE NO CLUE WHAT'S GOING ON WITH ME BUT I FEEL ABSOLUTELY HORRIBLE. I FEEL LIKE I HAVE HAD A FLU FOR ALMOST A MONTH". I WAS DESPERATE AND I KNOW I SOUNDED CRAZY BUT I HAVE BEEN HAVING SOME SERIOUS BOUTS WITH WEAKNESS, FATIGUE, AND HEADACHES. I WENT TO THE DOCTOR ON JULY 31ST 2017 AND I REALLY HAVE BEEN BAFFLED BY THE SUDDEN ONSET OF SYMPTOMS. THIS WAS BEFORE I KNEW ABOUT THE NHTSA INVESTIGATION INTO THE 2017 FORD EXPLORER. I SAW THE STORY RUN TODAY (8-3-17) ON GOOD MORNING AMERICA AND I STARTED TO PUT TWO AND TWO TOGETHER. AT THE DOCTOR'S APPOINTMENT ON (7-31-17) THEY PULLED BLOOD, AND ARE CONDUCTING A BUNCH OF TEST BUT NOTHING HAS COME BACK. I AM CONCERNED, I AM HOPING IT'S NOT RELATED TO THE CARBON MONOXIDE LEAK THAT OTHERS ARE REPORTING. MY BIGGEST CONCERN IS FOR MY PREGNANT WIFE AND UNBORN CHILD. AS A PURPLE HEART VET I HAVE PUT MY HEART AND SOUL INTO OUR GREAT COUNTRY AND I NEED THIS AGENCY TO PLEASE FIND ANSWERS TO IF THESE SUVS ARE SAFE. MY FAMILIES COULD DEPEND ON IT THANK YOU FOR YOUR SERVICE.

NHTSA ODI 11012683

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACTED OBSERVED A HOLE IN THE "Y" PORTION OF THE EXHAUST TAIL PIPE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BOB DAVIDSON FORD LINCOLN, 1845 JOPPA RD, BALTIMORE, MD, 21234) WHERE THEY OBSERVED THE HOLE AND WELDED IT CLOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED, BUT NO INVOICE OR PAPERWORK WAS PROVIDED. THE MANUFACTURER WAS NEITHER CONTACTED NOR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

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