What 1,671 owners told NHTSA about the 2017 Ford Explorer Police Intercept

2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 105H TIRES, SIZE: 255/50R20. CHUNKS AND PIECES OF THE RUBBER ARE DETACHING, PEELING, AND FLAKING FROM THE TIRE TREAD SURFACE. THE TIRES HAVE 13,100 MILES ON THEM. THEY ARE OEM FROM FORD. THERE ARE LOTS OF COMPLAINTS ON THE INTERNET FORD COMPLAINT WEB SITES. DOT DATE IS (1416) THIS IS A MANUFACTURE DEFECT.

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REAR WINDOW SHATTERED ON 2017 FORD EXPLORER. CAR WAS SITTING IN A CLOSED GARAGE, 10PM TEMP WAS 40 DEGREES. CAR HAD BEEN DRIVEN ONE HOUR PRIOR TO GET GAS AND NO ISSUES. I HAD JUST CLEANED THE REAR WINDOW WITH A WINDOW WASHER PRIOR.

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WHILE GETTING IN THE PARKED CAR IN THE DRIVEWAY AFTER CLOSING DRIVER SIDE DOOR , REAR TAILGATE WINDOW EXPLODED . SOUNDING LIKE A GUNSHOT.

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TOOK EXPLORER TO THE DEALERSHIP. FOR THE ROTTEN EGGS SMELL FOR THE SECOND TIME AS WELL AS ANOTHER ISSUE. THEY DID NOT ADDRESS THE EXHAUST SMELL AND WHEN QUESTION A SECOND TIME THEY STATED IT WAS DRIVEN AND THE COULD NOT SMELL IT. I WAS TOLD TO DRIVE THE EXPLORER UNTIL IT GOT WORSE AND THEN BRING IT BACK IN. THIS IS UNACCEPTABLE. FORD IS KNOWINGLY ALLOWING DEALERSHIPS TO PLACE DEFECTIVE EXPLORERS BACK ON THE STREET. PEOPLE ARE GETTING HURT WITH THIS EXHAUST PROBLEM. SOMETHING NEEDS TO BE DONE SINCE I NEED TO DRIVE IT UNTIL IT GETS WORSE, OR PASS-OUT AND WRECK THE EXPLORER

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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE ENGINE WAS IDLING, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. LATER, WHILE DRIVING, THE CONTACT BEGAN TO FEEL ILL WITH SYMPTOMS THAT INCLUDED BECOMING DISORIENTED, DROWSINESS, NAUSEA, AND FINGER NUMBNESS. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PACKYWEBB FORD, 1815 OGDEN AVE, DOWNERS GROVE, IL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN FEBRUARY OF 2018 PER AN UNKNOWN MANUFACTURER SERVICE CAMPAIGN RELATED TO CARBON MONOXIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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THE EXHAUST EMITS FUMES INSIDE THE VEHICLE. THERE IS SMOKE BLOWING OUT FROM THE EXHAUST.

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I LEASE A2017 FORD EXPLORER SPORT WHICH CURRENTLY HAS 20,000 MILES. I WENT TO FLOOD FORD DEALERSHIP FOR AN OIL CHANGE AND WAS ADVISED MY HANKOOK TIRES WERE WEARING RAPIDLY AND WOULD NEED TO BE REPLACED SOON. THE SERVICE ADVISOR STATED THAT THERE HAVE BEEN A LOT OF PROBLEMS WITH THESE CERTAIN TIRES. I INQUIRED DUE TO THE VEHICLE BEING UNDER WARRANTY IF THEY WOULD BE REPLACED AT NO COST TO ME. THE DEALER ADVISED THAT THEY CONTACTED HANKOOK AND THEY WOULD ONLY GIVE ME 500 DOLLARS TOWARDS A NEW SET. I FEEL THIS IS UNACCEPTABLE FOR ME THE CONSUMER DUE TO THE FACT HANKOOK ACKNOWLEDGES THERE IS A DEFECT WITH THEIR PRODUCT AND MY VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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HANKOOK VENTUS S1 NOBLE2 (EXCLUDED FROM RECALL) ARE WEARING EXTRAORDINARY FAST AND THE RUBBER IS STARTING TO PULL APART, FLAKE AWAY. CHUCKS OF RUBBER ARE COMING OFF OF THE TIRE AND LEAVING HOLES THAT APPEAR TO BE ABOUT 1/4 INCH DEEP . THIS WILL BE OUR SECOND SET OF TIRES WITH THE SAME ISSUE AND THE VEHICLE HAS ONLY 40,000 MILES.

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MANUFACTURER: FORD MOTOR COMPANY , HANKOOK TIRE AMERICA CORP. VEHICLE IDENTIFICATION NO. (VIN): [XXX] SUMMARY: PURCHASED 2017 FORD EXPLORER OCTOBER 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 28,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; HAVE BEEN EXPERIENCING LOW AIR PRESSURE READINGS, EXTREME TREADWEAR AND 1EA TIRE FAILURE (SEPARATION (WHILE IN MOTION)). ...THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE KEYLESS ENTRY PAD ON THE EXTERIOR OF THE DRIVER'S DOOR FRACTURED AND FELL OFF INTO TRAFFIC. SIMULTANEOUSLY, THE 'LIFTGATE AJAR' MESSAGE ILLUMINATED. THE CONTACT STOPPED AT A NEARBY FUEL STATION AND ATTEMPTED TO CORRECT THE FAILURE BY APPLYING MASKING TAPE TO RE-ATTACH THE KEYLESS ENTRY PAD TO THE DOOR. THE CONTACT STATED THAT SEVERAL WIRES WERE EXPOSED IN THE PROCESS. SUPREME FORD OF SLIDELL (400 EAST HOWZE BEACH ROAD, SLIDELL, LOUISIANA 70461, (877) 836-8413) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE WARRANTY COVERAGE EXPIRED AT 36,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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2017 FORD EXPLORER SPORT. BASICALLY THE ORIGINAL HANKOOK VENTUS TIRES THAT CAME ON THE CAR HAVE WORN INCREDIBLY FAST. 15000 CURRENTLY AND THEY ARE ALMOST BALD ON THE EDGES. DEALER CLAIMED THAT ALIGNMENT WAS FINE. TIRES ALWAYS INFLATED AND ROTATED. I THINK THIS IS A SAFETY ISSUE. THESE TIRE ARE NOT ADEQUATE FOR THIS SIZE VEHICLE. FORD HOPES THAT CONSUMERS ARE STUPID AND JUST BUY NEW TIRES. THESE TIRES WILL GET PEOPLE KILLED. FORD SHOULD NOT USE THESE TIRES. ACTUALLY COME TO THINK OF IT MY 2018 VW GTI HAS THE SAME TIRES AND I HAD A SIDEWALL FAIL WITHIN 300 MILES OF PURCHASING. HANKOOK IS GARBAGE!!!!!!

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2017 FORD EXPLORER SPORT AWD HAD THE COURTESY SERVICE FOR THE EXHAUST BULLETIN DONE. I DON'T KNOW WHAT THEY FIXED BECAUSE THE CAR STILL SMELLS OF EXHAUST WHEN I ACCELERATE HARD. TRYING TO MERGE ONTO THE HIGHWAY ON RAMPS COMES TO MIND. OR IF ACCELERATE HARD FROM A STOP LIGHT IN THE CITY. PRETTY MUCH HAVE TO LOWER THE WINDOWS. DEALERS ARE USELESS THEY JUST CLAIM THE VEHICLES ARE SAFE. HAVE HAD THIS ISSUE SINCE PURCHASED NEW.

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TAKATA RECALL MY CAR HAS 23,000 AND THE FRONT HANKOOK TIRES ARE BALD AND FLAKING OFF.

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PURCHASED 2017 FORD EXPLORER FEBRUARY 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 20,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; HAVE BEEN EXPERIENCING LOW AIR PRESSURE READINGS, CHIPPING ON TIRES, AND EXTREME TREADWEAR. DEALER SUGGESTED TO CONTACT HANKOOK DIRECTLY BECAUSE OTHERS HAVE EXPERIENCED SIMILAR ISSUES. MANY ATTEMPTS TO CONTACT HANKOOK CUSTOMER SERVICE HAVE NOT BEEN SUCCESSFUL...THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER.

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CARBON MONOXIDE LEAK INTO VEHICLE. CAR HAS FOUL ODOR THAT PERMEATES THROUGH THE CAR WHEN DRIVING. ESPECIALLY WHEN ACCELERATING TO HIGHWAY SPEEDS. SEEMS TO BE ONLY WHEN THE A/C IS IN RECIRCULATION MODE

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AS I WAS REVERSING I PLACED THE VEHICLE FROM REVERSE TO DRIVE AND IT BECAME VERY HARD TO TURN THE STEERING WHEEL. ON SEVERAL DIFFERENT OCASSIONS THE EXHAUST HAS BLOWN SMOKE AND THE VEHICLE SMELLS LIKE FUMES AFTER TURNING IT ON.

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BOUGHT MY 2017 FORD EXPLORER BRAND NEW AND IT HAD BEEN FINE UNTIL 3 MONTHS AGO WHEN WE STARTED TO SMELL SMOKE INSIDE OF THE CABIN. IT HAPPENS EVERY TIME WE TURN ON THE CAR FOR THE FIRST TIME WITH THE AC OR REGULAR AIR TURNED ON BLOWING THROUGH THE VENTS. IN TWO MINUTES OR SO THE SMELL IS GONE. TOOK IT TO THE DEALER, REPLACED THE CABIN FILTER BUT SMELL REMAINS. TOOK IT AGAIN AND THEY SAID THERE WAS NOTHING THEY COULD DO. THEY ALSO SAID IT WASN'T CO2 OR AC GAS BECAUSE BOTH OF THOSE I SUPPOSEDLY WOULDN'T BE ABLE TO SMELL AS THEY HAVE NO ODOR. AS FAR AS I KNOW, CO2 SMELLS LIKE SMOKE THOUGH!! IN THE BEGINNING OF THE YEAR I RECEIVED A RECALL LETTER TO BRING MY CAR IN FOR SERVICE BECAUSE OF CO2 COMPLAINTS IN THE CABIN, BUT APPARENTLY THAT WAS ACTUALLY WHEN MY CAR DIDN'T HAVE ANY SMELL... ANYWAYS, AFTER SEEING SO MANY COMPLAINTS ONLINE I DECIDED TO REGISTER MINE HERE AS WELL. NOT SURE WHAT TO DO OR WHAT STEPS TO TAKE...

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TAKATA RECAL MY EXPLORER CAB IS FILLING WITH EXHAUST FUMES. MAKES ME DIZZY LIGHT HEADED AND NAUSEOUS PAYING FOR A VEHICLE I CAN'T EVEN DRIVE.

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EXHAUST FUMES IN CABIN WHEN IN MOTION

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TAKEN BACK TO DEALER FOR ROTTEN EGG SMELL THIS WILL BE THE SECOND TIME AFTER ALL THEY DID WAS INSPECT PER THE TECH BULLETIN AND REPROGRAMMED AC UNIT,(STILL HAVE SMELL WHILE UNDER MEDIUM ACCELERATION ) ALSO WHISTLING COMING FROM INTAKE SIDE OF MOTOR.

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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS BEING DRIVEN, AN ODOR OF FUEL EMITTED THROUGH THE VENTS OF THE VEHICLE. THE ODOR CAUSED THE DRIVER TO HAVE A SEVERE HEADACHE THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANDON FORD (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

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TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO RYE FORD (1151 BOSTON POST RD, RYE, NY 10580, (914)-967-6300) WHERE THE CONTACT WAS ADVISED THAT VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTIES WERE EXPIRED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 42,000.

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EXHAUST LEAKING INTO CAB OF POLICE PACKAGE EXPLORER VEHICLE. SPRING OF 2018, SEALS OF MY EXPLORER WERE REPLACED. SEPT 2018, I FELT SICK, PULLED OVER AND PASSED OUT WHILE DRIVING EXPLORER. NEXT WEEK, DIFFERENT FORD DEALER LOCATED ADDITIONAL MISSED SEALS AND REPLACED ONES PREVIOUSLY REPLACED.

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AFTER A HARD ACCELERATION, SULFUR SMELL TAKES OVER THE CABIN OF THE VEHICLE. I'VE TAKEN THE VEHICLE INTO THE DEALERSHIP AND THEY HAVE PERFORMED THE RECALL ON THE EXHAUST SYSTEM. THE SMELL IS STILL IN MY VEHICLE. I'VE CALLED THE FORD LINE ALSO. NO HELP FROM THEM. THEY TOLD ME TO DEAL WITH THE DEALERSHIP.

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I PURCHASED MY FORD EXPLORER 2017, IN SEPTEMBER OF 2016, I HAVE RETURNED BACK TO THE DEALER MORE THAN 10 TIMES LESS THAN A 2 YEAR PERIOD. MY FIRST PROBLEM WAS THE TRUCK WOULD NOT GET ENOUGH SPEED, UNLESS I HIT THE GAS 2 OIR 3 TIMES, THE DEALER CAME IT WASN'T A PROBLEM UNTIL THE ENGINE LIGHT CAME ON, AND THAN I WAS TOLD IT WAS A RECALL ON IT, BUT WHEN I CHECK, THERE WAS NO RECALL ON MY VIN. I HAVE 5 BATTERIES SINCE I HAD THE TRUCK, I ASK THEM WHAT IS CAUSING THIS, I NEVER GET A RESPONSE. MY AC/HEAT WENT OUT, I TOLD THEM, I NOTICE SOMETHING COMING IN THROUGH THE VENTS. I INFORMED THE DEALER'S REPAIR DEPARTMENT THAT IT SMELLED LIKE A ROTTEN EGG OR JUST LOOK LIKE AIR COMING IN THE VENTS. I NEVER GOT AN ANSWER TO THAT QUESTION. I TRIED CALLING FORD CORPORATE OFFICE, BUT KNOW ONE NEVER RETURNED MY CALL.

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