What 410 owners told NHTSA about the 2017 Dodge Grand Caravan

TAKATA RECALL ENGINE OIL COOLER CRACKED AT THE BASE CAUSING ENGINE OIL TO LEAK OVER THE TOP OF THE ENGINE AND DOWN THE MANIFOLD. THIS MAY CAUSE A FIRE AT THE MANIFOLD AREA RESULTING IN A POSSIBLE INJURY TO THE DRIVER. THIS HAPPENS WHEN THE CAR IS MOVING AND AT IDLE.

NHTSA ODI 11230868

DRIVING ON FREEWAY, AT AROUND 65MPH. VEHICLE SHUT OFF, LOST ALL POWER, NO ELECTRICITY, COULD NOT TURN ON HAZARD LIGHTS. I SHUT OFF IGNITION TURN IT ON AGAIN AND THE VEHICLE TURN ON AGAIN AND I PROCEEDED.

NHTSA ODI 11230673

VEHICLE STALLS UNEXPECTEDLY WHEN RUNNING, REGARLESS OF SPEED. VERY DENGEROUS, THE INSSUES HAS OCCURED MULTIPLE TIMES ALREADY.

NHTSA ODI 11209521

VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO LICENSED GARAGE FOR ANALYSIS. THE CODE 2 INDICATED A REPLACEMENT OF THE COIL AND SPARKPLUGS NEED TO BE DONE. AFTER MECHANIC CHANGED ITEMS, THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO MECHANIC AND AFTER RESEARCH AND SPENDING $604.71 IN REPAIR CHARGES, MY MECHANIC, AFTER CONFERRING WITH DEALERSHIP PERSONNEL WAS ADVISED THERE WAS A PROBLEM WITH THE #2 CYLINDER. TOOK VEHICLE TO ORCHARD DEALERSHIP AND AFTER ADDITIONAL EXPENSE FOUND THAT THEY DID WARRANTY WORK ON THE CYLINDER. MY MECHANIC ADVISED THAT THE INITIAL REPAIRS WERE UNNECESSARY AS THE PLUGS AND COIL WERE FINE. I CONTACTED CHRYSLER FOR REIMBURSEMENT. THEY DENIED SAME STATING THAT I DID NOT HAVE THE VEHICLE SERVICED AT A DEALERSHIP INITIALLY. PRIOR TO THE REPAIR THE VEHICLE WOULD HESITATE AND BALK WHEN DRIVING. THIS IS MY DAUGHTERS VEHICLE [XXX] ALONG WITH OUR 2 GRANDCHILDREN. CHRYSLER DID NOT ADMIT TO A VEHICLE PROBLEM WITH THIS ENGINE UNTIL MY MECHANIC WENT TO THE DEALERSHIP. WARRANTY REPAIRS WERE THEN MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11203905

SES FOR P0306 MISFIRE CYLINDER 6 DURABLE TO PREMATURE HEAD WARPING. DODGE STATES A KNOWN PROBLEM. THIS COULD CAUSE POWER LOSS DURING ACCELERATION.

NHTSA ODI 11202720

WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.

NHTSA ODI 11181192

ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.

NHTSA ODI 11173120

OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???

NHTSA ODI 11035843