What 410 owners told NHTSA about the 2017 Dodge Grand Caravan

THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM

NHTSA ODI 11389343

OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).

NHTSA ODI 11377204

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO EXCEED 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO RAY CHRYSLER DODGE JEEP RAM (23 N US-12, FOX LAKE, IL 60020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB

NHTSA ODI 11338367

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE REVVED, BUT FAILED TO ACCELERATE AND MOVE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 11281761

THIS 2017 GRAND CARAVAN HAS A COMMON PROBLEM WITH THE ROCKER ARMS BECOMING LOOSE WHICH CAUSES A TICKING SOUND. THIS SEEMS TO BE COMMON WITH THE ENGINE SIZE AND IN DODGE PRODUCTS. I'M NOT MECHANIC BUT FAILING ROCKER ARMS SEEMS VERY UNSAFE!

NHTSA ODI 11244117

VEHICLE'S POWERTRAIN STALLED ON TWO OCCASSIONS. ONCE AFTER STOPPING AT RED LIGHT, AND SECOND TIME (WEEKS LATER) ON INTERSTATE IN STOP AND GO TRAFFIC. ON EACH OCCASION ENGINE CONTINUED TO RUN BUT TRANSMISSION WOULD NOT ENGAGE. I HAD TO STOP, PUT IN NEUTRAL OR PARK SETTING, THEN SHIFT TO DRIVE TO GET POWERTRAIN TO RE-ENGAGE.

NHTSA ODI 11241994

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB

NHTSA ODI 11195501

ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.

NHTSA ODI 11173120

THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.

NHTSA ODI 11166146

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 11151249

I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL

NHTSA ODI 11144203

VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.

NHTSA ODI 11104862