What 121 owners told NHTSA about the 2017 Dodge Charger Srt

Screen is pushing buttons and overall not working. Turns on heat on seats and will not let me turn them off burning my back with prolong heat. Will turn off my heater and change settings while driving. Has pushed the emergency call button. Changes stations constantly. Doesn’t not allow gos to be used. Tried calling customer services multiple times and it’s is a known issue with almost all and they will not do anything. They pick and choose who’s to fix. Waiting to get a call from dealership if they will inspect it, but dodge will not cover anything they stated. It started very small with just a spot on the screen that wasn’t a big deal but once it started to progress it went fast and became a safety concern.

NHTSA ODI 11697177

The stereo is making random phone calls, adjusting heat/air, changing stations and pushing buttons all on its own. This is extremely dangerous and distracting while driving.

NHTSA ODI 11650496

The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

NHTSA ODI 11650519

The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11647617

“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “

NHTSA ODI 11642695

While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.

NHTSA ODI 11625479

That the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on the drive and passenger front door at this time. I have had this car for 5 years and it started the 2nd year that I have owned it. It is getting worse.

NHTSA ODI 11603635

Dodge will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. The recall number is 18V281000 Dodge’s number for this recall is U37

NHTSA ODI 11588886

[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11582008

Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.

NHTSA ODI 11576898

The transmission in my car completely failed. I was driving home from work. The check engine light came on. Then I noticed the transmission wasn't changing gears. I also noticed a burning smell as well. I towed the vehicle to the dealership. They discovered the transmission fluid was burned due to over heating. The transmission was locked into 2rd gear. That happened at the end of September with about 59,000 miles. The warranty company sent the dealership a used transmission to dealership. On Monday November 27 while driving home, the transmission failed again. I put about 2,000 miles on the vehicle. For my understanding, this is a known issue with Chrysler/Dodge/Jeep/RAM for the transmissions in their vehicles to fail. The manufacturer knows there's a problem. However, the manufacturer hasn't addressed the issue.

NHTSA ODI 11559027

The contact owns a 2017 Dodge Charger. The contact stated that while operating the vehicle the warning "Engine Oil Pressure" displayed. Upon inspection, it was discovered that engine oil had leaked from the engine and while attempting to add oil to the engine the oil immediately leaked out. The vehicle was towed to the local dealer who diagnosed that the engine oil cooler hose had failed, and the hose needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.

NHTSA ODI 11555973

The contact owns a 2017 Dodge Charger. The contact stated while the vehicle was parked, the contact became aware that three of the interior door panels had separated from the window. The driver’s side door was still intact. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the failure was due to the sun melting the seams. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under warranty. The failure mileage was unknown.

NHTSA ODI 11550424

I was driving my 2017 dodge charger one day and the light came on service shifter . Then the clutch was making this ticking noise after a couple days he went off . Then one day I got in my car and the car shut off went the lights and windshield wipers come on by it self and the car wouldn’t crank at all . By the way the car cut off in the middle of the road . I goes to Abby dodge and they charge me a 1,038 dollars to fix the shifter . A couple days later the car says replace shifter again .Then it goes off . Then 8 months later my car does it again . The light comes back on and says service shifter . I had appointment with dodge again on August 25 and I took my car there . They claim they replace my shifter . Now my car did want do anything it would crank or anything .

NHTSA ODI 11542636

The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and the engine overheated. The contact allowed the engine to cool down before adding coolant and then drove to her destination. The vehicle was diagnosed by an independent mechanic; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,208.

NHTSA ODI 11537521

I have a 2017 Hellcat Charger, only certain 2017 Hellcat chargers and challengers were recalled for the engine oil cooling hoses failing resulting in a rapid loss of engine oil, my car wasn’t one of the certain vehicles recalled but my car just did the exact same thing other cars were recalled for, but the dealer won’t fix my vehicle because it wasn’t one of the vehicles that were “selected for the recall” at the end of the day I shouldn’t have to come out of pocket to have an issue fixed that was recalled by the manufacturer

NHTSA ODI 11536467

I keep having electrical problems with my my radio UConnect and my powertrain. I take great care of my car only let the dealership handle my issues. I've read online that there was a recall for dodge chargers powertrain, but I've never been notified.

NHTSA ODI 11531117

My car has been making a loud rattling sound. I had it checked out today and the mechanic is reporting that it's the power train. I see that this is listed a frequent recall problem. My mechanic said that he's seen the same thing. This is going to be over $4000 in repairs that I really believe should be a recall problem if it's fallen under it for other vehicles.

NHTSA ODI 11520306

The driver side door panel is warped, which I'm afraid will cause the air bag to malfunction. The interior has also warped around the the shifter panel and around the sides.

NHTSA ODI 11509435

The radio/head unit is pressing buttons all by itself. Will call 911, change settings, delete saved information, set random naviGation to the gps, changes a/c and heat settings, turns on different accessories without ever touching the screen. This is very dangerous.

NHTSA ODI 11496365

Electrical all lights on dashboard radio all went blank, blacked out as if the vehicle was turned off while driving and fully functioning.

NHTSA ODI 11492672

My car is a 2017 Dodge Charger...Passenger side door panel is warp baddly...Driver minimal...notice it beginning June 2020...Warranty expire before it develop.

NHTSA ODI 11485008

The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restarted the vehicle and proceeded to his destination. There were numerous unknown warning lights illuminated. The vehicle was towed to the local dealer who was unable to diagnose and determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,500.

NHTSA ODI 11481818

The steering on this vehicle randomly becomes hard to steer during driving. This is very dangerous and the problem should not be occurring in these vehicles so soon. It's electrical power steering, so it's not an easy fix and can really cause accidents with the way it comes and goes while driving.

NHTSA ODI 11477145

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NHTSA ODI 11477075