What 1,471 owners told NHTSA about the 2017 Chrysler Pacifica

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE READING LEVEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ *AS

NHTSA ODI 10967491

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. IN ADDITION, AFTER PRESSING THE START BUTTON, THE DOORS LOCKED BUT COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,200.

NHTSA ODI 10943770

SPEEDOMETER NOT REPORTING CORRECT VEHICLE SPEED. WHILE BARELY TOUCHING ACCELERATOR VEHICLE REPORTED ME DRIVING 67 MPH. I WAS DRIVING ACCORDING TO SPEEDOMETER 47 MPH, I WAS PULLED OVER BY AN OFFICER WHO STATED I WAS CLOCKED AT 67 MPH.

NHTSA ODI 10910954

I PURCHASED MY NEW VEHICLE AND INSIDE OF 2 MONTHS I HAD TWO MAJOR PROBLEMS. I WENT SHOPPING AND WHEN I ARRIVED AT MY DESTINATION AND TRIED TO PARK THE CAR WOULD NOT SHIFT INTO PARK. NO MATTER HOW LONG I WAITED OR SLOWLY OR QUICKLY I TURNED THE SHIFTING KNOB IT WOULD NOT SHIFT INTO PARK. THE PARKING BREAK WAS ALSO BEHAVING STRANGELY AND WOULD DISENGAGE ON IT'S OWN AS I TRIED TO TROUBLESHOOT THE PROBLEM. I HAD TO KEEP MY FOOT ON THE BREAK PEDAL TO KEEP THE CAR FROM ROLLING AWAY. MY HUSBAND AND I DECIDED TO TRY TURNING THE CAR OFF IN THE HOPE THAT THE MATTER WOULD RESOLVE ITSELF AND THAT IS WHEN WE DISCOVERED THAT THE CAR WOULD NOT SHUT DOWN. NO MATTER WHAT WE DID IT WOULD NOT TURN OFF OR SHIFT INTO PARK. WE IMMEDIATELY DROVE TO THE DEALERSHIP AND DROPPED THE CAR OFF SINCE WE HAD NO IDEA WHAT ELSE WE COULD DO AND IT WAS A TREMENDOUS SAFETY ISSUE. TODAY SEPTEMBER 20, 2016 I EXPERIENCED ANOTHER ELECTRICAL PARKING PROBLEM. WHILE I WAS DRIVING IN VERY LIGHT TRAFFIC AND A SAFE DISTANCE AWAY FROM OTHER CARS THE EMERGENCY BREAKING ALARM WENT OFF. I WAS IN THE MIDDLE OF CROSSING AN INTERSECTION WHEN THE ALARM STARTED BLARING AND "BREAK" FLASHED IN LARGE RED LETTERS. IN MY OPINION THERE WAS NO REASON FOR THAT WARNING AND I FEEL THAT THIS ISSUE MIGHT BE SOMEHOW TIED TO THE OTHER ISSUES LISTED ABOVE. THE FIRST ISSUES OCCURED ON 07-10-2016.

NHTSA ODI 10908259

I HAVE A 2017 CHRYSLER PACIFICA EQUIPPED WITH A FCW (FRONTAL COLLISION WARNING SYSTEM). I HAVE OWNED AND DRIVEN OTHER CARS WITH THIS SYSTEM THAT HAVE OPERATED WITHOUT ISSUE. THE FCW IN THE PACIFICA HAS THREE SETTINGS THAT CAN BE SELECTED BY THE DRIVER FOR SENSITIVITY. NEAR, MEDIUM AND FAR. I HAVE TRIED ALL SETTINGS WITHOUT ANY DIFFERENCE. THE SYSTEM DOES NOT AUDIBLY WARN THE DRIVER OF A POSSIBLE IMPENDING COLLISION AT ANY SPEED OR DISTANCE UNDER ALMOST ALL DAILY DRIVING SCENARIOS. THIS INCLUDES HEAVY TRAFFIC, CITY AND HIGHWAY, AND SITUATIONS WITH FREQUENT ABRUPT STOPS. I HAVE DRIVEN 4,135 MILES IN TWO WEEKS IN VERY HEAVY TRAFFIC WITH LOTS OF EMERGENCY BREAKING WITH NO WARNING FROM THE FCW ON THE PACIFICA. THE SYSTEM HAS ACTIVATED ONCE WITH AN APPROXIMATE DISTANCE OF 5-7 FEET, UPON APPROACHING A CHRYSLER 200 AT AT APPROXIMATELY 25 MPH. THE DEALER TECHNICIAN STATES NO CODES ARE IN THE SYSTEM, AND THEREFOR IT IS FUNCTIONING. I DISCUSSED THIS MATTER WITH THE CUSTOMER SERVICE MANAGER AT THE LOCAL DEALERSHIP WHO IS ESCALATING THE MATTER TO CHRYSLER DEALER SUPPORT FOR FURTHER EVALUATION AND FOLLOW-UP AFTER HE EXPERIENCED MY ISSUE ON A TEST DRIVE. IN ADDITION, THIS VEHICLE DOES NOT OPERATE PER THE VIDEOS CHRYSLER PUBLISHES ON ITS WEBSITE AS AN EXAMPLE OF FCW ON ITS CARS. BASED ON MY EXPERIENCE WITH OTHER VEHICLES EQUIPPED WITH FCW, I BELIEVE THE FCW ON THE PACIFICA IS NOT PROPERLY CALIBRATED TO WARN DRIVERS OF IMPENDING COLLISIONS VIA AN AUDIBLE ALERT AS DESCRIBED IN MARKETING MATERIALS AND IN COMPARISON TO OTHER VEHICLES I HAVE DRIVEN WITH THIS FEATURE.

NHTSA ODI 10896595