Home · 2017 Chrysler Pacifica · Complaints

What 1,471 owners told NHTSA about the 2017 Chrysler Pacifica

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,471)Crash / fire / injury (64)Engine (518)Transmission & drivetrain (463)Electrical system (380)Steering (245)Speed control (88)Brakes (83)Fuel system (71)Body & structure (60)Electronic Stability Control (esc) (27)Suspension (25)

27 of 1,471 complaints match · Electronic Stability Control (esc) · clear filters · page 1 of 2

Nov 22, 2023SuspensionBody & structureElectronic Stability Control (esc)

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

NHTSA ODI 11556433

Dec 9, 2022Transmission & drivetrainElectronic Stability Control (esc)Engine

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM’s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.

NHTSA ODI 11496709

Sep 28, 2020SteeringElectrical systemElectronic Stability Control (esc)

ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. FIGURE THE CAR NEEDED TO BE TURNED OFF AND REBOOT COMPUTER. THAT DIDN'T HELP AS IT PROCEEDED TO DO IT. SO GOT OFF THE HIGHWAY. CAR ONLY HAS LITTLE OVER 28,000 MILE S IN IT.

NHTSA ODI 11361617

Aug 6, 2020Electrical systemElectronic Stability Control (esc)

I'M IN A PARKING LOT GETTING READY TO LEAVE. TRIED TO START THE VEHICLE AND I RECEIVED A SERVICE SHIFTER PROMPT. IT WILL NOT START. I'VE BEEN HERE FOR 45 MINUTES.

NHTSA ODI 11343616

Jul 24, 2020Transmission & drivetrainSpeed controlElectronic Stability Control (esc)

MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.

NHTSA ODI 11341293

Jul 6, 2020Transmission & drivetrainElectronic Stability Control (esc)

VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 30 MILES PER HOUR THE CAR STALLS AND THEN PICKSUP CAR WAS IN IDLE STATE AND SUDDENLY THE CAR STOPS RESPONSING

NHTSA ODI 11337724

Jun 15, 2020SteeringElectronic Stability Control (esc)

MY VAN IS CONSTANTLY STALLING... WEATHER ITS ME TAKING OFF AFTER A STOP OR DRIVING THROUGH TOWN MY VAN IS ALWAYS JERKING ME AROUND. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE DONE NOTHING TO FIX THE ISSUE. NOW MY VAN WONT START AND MULTIPLE CODES CAME ON WHEN TRYING TO START MY VAN. SOMETHING WITH MY POWERSTEERING BEING LOCKED, SERVICE ELECTRONIC STABILITI CONTROL, SERVICE ANTILOCK BREAK SYSTEM, PARK BRAKE TEMPORARILY UNAVAILABLE AND POWERSTEERING UNAVAILABLE. *TR

NHTSA ODI 11328828

Nov 27, 2019Transmission & drivetrainElectrical systemElectronic Stability Control (esc)

WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB

NHTSA ODI 11282581

Nov 9, 2019Electronic Stability Control (esc)Engine

HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.

NHTSA ODI 11279161

Oct 9, 2019Electrical systemSpeed controlElectronic Stability Control (esc)

YESTERDAY MORNING MY BATTERY VOLTAGE WHILE DRIVING WAS FLUCTUATING TO LOW ERRATICALLY. WHEN I TRIED TO MAKE LEFT TURN THE BATTERY VOLTAGE IMMEDIATELY DROPPED DOWN DRASTICALLY TO POINT OR CUTOFF AND NEARLY CAUSED A COLLISION. IT THEN JUMPED BACK UP TO 14.4V AND HELD THAT CONSISTENTLY. A FEW HOURS LATER IT DROPPED DOWN WHILE DRIVING. THE DASHBOARD DIDN'T HAVE ANY LIGHTS LIT AND THE BATTERY STRENGTH WAS FINE OTHER THAN THE ERRATIC FLUCTUATIONS. I GOOGLED AND SAW THERE WAS A RECALL FOR THIS ISSUE ON MY VEHICLE TYPE AND YEAR. PHONE DEALERSHIP TO TELL THEM MY CAR WAS UNSAFE AND PERFORMED ERRATICALLY BECAUSE OF BATTERY ISSUE. DESPITE THE ARTICLE FROM MAY 2019 PERTAINING TO THIS SAME EXACT ISSUE, THEY SAID I DIDN'T HAVE A RECALL ON MY CAR. I DID RESEARCH AND IT SHOWED THE STALLING I'VE EXPERIENCED WAS DUE TO BATTERY CONNECTOR ISSUES. THIS MORNING I GOT INTO MY VEHICLE JUST FINE. TURNED ON CAR AND IMMEDIATELY THE BATTERY VOLTAGE GAUGE ON DASH WAS ERRATICALLY FLUCTUATING NON STOP FORN10 MINS AND THE CAR WAS SOUNDING LIKE IT WAS SHUTTING ON AND OFF ON ITS OWN. THE DASH LIT UP AND NOW A ICON FOR EMERGENCY STEERING POPS UP AND STAYS LIT. ALL OF THIS RELATES TO THE MANDATORY RECALL ARTICLE IN MAY 2019 BUT THE DEALERSHIP SAYS OTHERWISE. NOT FEELING LIKE DEALER IS BEING HONEST AND HAS BEST INTEREST OF MY SAFETY. I ATTACHED PIC IN UPPER LEFT CORNER OF THE EMERGENCY STEERING ICON THAT STAYED ON AS WELL AS SHOWS MY BATTERY CHARGE AS FINE AT THAT MOMENT BUT WAS ERRATICALLY FLUCTUATING WHEN I TOOK THE PIC THIS MORNING

NHTSA ODI 11267387

Jul 11, 2019Electronic Stability Control (esc)

IT STARTED WITH CAR NOT STARTING BATTERY LOW , ONCE IT WOULD START 1 OF THE WINDOWS ROLLS DOWN BY ITS SELF , WHEN DRIVING AND STOPPING AT A STOP LIGHT, IT WOULD STALL HAD TO PUT IT PARK TO GET IT TO START IF LUCKY IT WOULD START RIGHT AWAY . ONCE HAD IT NOT WANT TO START ALL THE LIGHTS IN THE SHIFTER WERE ON ,AND COULD NOT TURN OFF OR ON HAD TO UNPLUG BATTERY TO BE ABLE TO START .THERE WAS A RED DOT ON THE DASH AND IT WAS SAYING IGN STABILITY FAILURE WAS ALSO HAVING TRANSMISSION KICK WITH FORCE LIKE I GOT HIT FROM BEHIND

NHTSA ODI 11230943

May 19, 2019Transmission & drivetrainElectronic Stability Control (esc)

I'VE TAKEN MY VEHICLE TO OCALA NISSAN SHORTLY AFTER PURCHASE AND EXPLAINED TO THEM THAT THE VEHICLE WAS JERKING AROUND 15 MPH. THEY TESTED IT AND SAID NOTHING WAS WRONG BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. THE NEXT TIME I TOOK IT I DROVE WITH A SERVICE ADVISOR AND THE VEHICLE DID NOT DUPLICATE. HOWEVER ON THE WAY HOME IT DID. THE ADVISOR RECOMMENDED ME TAKE THE VEHICLE TO BE ASSESSED @ MY EXPENSE. I COULDN'T AFFORD IT AT THE TIME SO I WAITED UNTIL AN OIL CHANGE WAS DUE. ON MAY 15TH CHRYSTER DID AN ASSESSMENT AND DID NOT FIND A PROBLEM. THEY EVEN DROVE MY VEHICLE 19 MILES! THE ADVISOR EVEN MENTIONED THAT THERE WERE 'STORED CODES' ON MY VEHICLE, BUT DID NOT DO ANY REPAIR! TODAY MAY 19TH MY CHECK ENGINE LIGHT IS ON AND MY VEHICLE IS SLOW TO ACCELERATE!

NHTSA ODI 11208516

Mar 28, 2019Electronic Stability Control (esc)

THE AUTOMATIC START STOP ICON RANDOMLY COMES ON AND MAKES IT HARD TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON TOOK IT INTO CHRYSLER FOR REPAIRS AND THREE DAYS LATER IT STARTED AGAIN WITH THE AUTOMATIC START STOP ICON SHOWING UP. THE VEHICLE IS MOVING WHEN THIS ICON COMES ON AND IS IN MOTION. IT ALL STARTED AFTER I TOOK IT IN FOR A VEHICLE RECALL AND THEY SAID THEY FIXED IT. I AM UNSURE OF THE RECALL DATE BUT I PURCHASED THE CAR IN DEC OF 2017 AND HAVE TAKEN IT IN MULTIPLE TIMES. IT HAS ONLY 19400 MILES ON IT.

NHTSA ODI 11192281

Jan 17, 2019Electronic Stability Control (esc)EngineFuel system

THE VEHICLE ELECTRONICS MALFUNCTIONED WITH THE WINDOWS ROLLING DOWN ON THERE OWN. FOLLOWING THAT THE VEHICLE COMPLETELY SHUTDOWN AT AROUND 40 MPH LOCKING UP THE STEERING, LOSS OF POWER STEERING, ENGINE TURNED OFF AND WOULD NOT RESTART. THIS OCCURRED ON THE HIGHWAY AND THIS IS THE SECOND TIME THIS OCCURRED. THE KEY FOB WILL NOT WORK AND THE CAR WILL NOT START AGAIN. I CAN'T EVEN LOCK THE VEHICLE. LUCKILY WE HAD STARTED TO SLOW DOWN AND DID NOT HAVE TO TURN OR THIS WOULD HAVE RESULTED IN AN ACCIDENT WITH MY KIDS IN THE VEHICLE. I WILL NOT BE PUTTING MY FAMILY IN THIS VAN AGAIN.

NHTSA ODI 11170608

Dec 26, 2018Electrical systemElectronic Stability Control (esc)Engine

VEHICLE STARTED HAVING ISSUES STARTING, THE VEHICLE WOULD NOT START ONCE THE START BUTTON WAS PUSHED. ONCE IT DID START AND PUT INTO REVERSE OR DRIVE THE VEHICLE WOULD NOT MOVE. I WOULD HAVE TO TURN THE VEHICLE OFF, AND ON AGAIN SEVERAL TIMES BEFORE IT WOULD START. THE VEHICLE WOULD SHUT OFF AND THEN TURN BACK ON WHILE ON THE INTERSTATE WHENEVER SPEED WAS REDUCED. THE HEADLIGHTS WOULD SPONTANEOUSLY SHUT OFF AT NIGHT WHILE DRIVING, AND COULD NOT BE TURNED BACK ON. THE INSIDE DASH LIGHTS WOULD ALSO TURN OFF MAKING FOR A VERY UNSAFE SITUATION. THE AIR CONTROL ALSO DID NOT WORK PROPERLY. IT WOULD BE VERY HOT AT 68 DEGREES, AND WOULD NOT BLOW A STEADY FLOW OF AIR. IT WILL SPEED UP THEN SLOW DOWN. *BF... *TR

NHTSA ODI 11163432

Aug 27, 2018Electronic Stability Control (esc)

WHEN TAKING OFF, MY ENGINE 'SHIFTS HARD', OR STALLS. I HAVE HAD THIS TO 3 DIFFERENT CERTIFIED CHRYSLER MECHANICS, WITH NO LUCK GETTING IT FIXED.

NHTSA ODI 11122830

Aug 3, 2018Electrical systemElectronic Stability Control (esc)Brakes

ON TUESDAY 7/31/18, AS I WAS SLOWING DOWN TO TURN ONTO A NEIGHBORHOOD STREET, THE ELECTRONIC STABILITY CONTROL ACTIVE WARNING LIGHT CAME ON, A WARNING THAT LANE ASSIST WAS UNAVAILABLE FLASHED ON THE DASHBOARD, AND THE BLIND SPOT SENSORS ON BOTH SIDE MIRRORS TURNED ON WITH A WARNING MESSAGE THAT THE BLIND SPOT ASSISTANCE WAS UNAVAILABLE. AFTER ABOUT AN 1/8TH OF A MILE, I SLOWED TO A STOP SIGN AND THE BRAKES STARTED TO FEEL TIGHT AS IF THEY WERE LOCKING. THE SCREEN ON THE DASHBOARD WENT BLANK AND THE GAUGE SPEEDOMETER WAS NOT REGISTERING. I WAS ABLE TO MAKE A SLOW LEFT TURN AND THEN AN IMMEDIATE RIGHT TURN INTO A DRIVEWAY, BUT AS I CAME TO A STOP THE BRAKES WERE COMPLETELY LOCKED UP AND NOTHING WAS WORKING AS IF THE ENGINE HAD TURNED OFF. I HAD TO RESTART THE VEHICLE TWICE FOR THE DASHBOARD TO COME BACK TO NORMAL. HAD U64 - REPROGRAM POWERTRAIN CONTROL MODULE AND U50 MANUAL PARK RELEASE RECALLS PERFORMED 7/25/18.

NHTSA ODI 11115525

May 1, 2018Electrical systemElectronic Stability Control (esc)Engine

BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.

NHTSA ODI 11091149

Apr 6, 2018Electronic Stability Control (esc)

THE VEHICLE HAS STALLED IN TRAFFIC WHEN IN DRIVE AND IT WILL PLACE ITSELF IN PARK. WE HAVEN'T HAD THE VAN A YEAR YET AND IT HAD DONE THIS WITHIN 6 MONTHS OF OWNERSHIP. RECENTLY IT HAS DONE THIS AT A STOP LIGHT AND THEN ALSO AT A SLOW DOWN 2 DAYS IN A ROW. I LOOKED THE VIN UP IN RECALLS BUT, IT SAYS INCOMPLETE. I HOPE THAT THIS ISSUE CAN BE RESOLVED BY CHRYSLER SOON.

NHTSA ODI 11083550

Feb 5, 2018SteeringElectronic Stability Control (esc)Engine

I BROUGHT MY CAR INTO THE SHOP ON FRIDAY FEBRUARY 2, BECAUSE I HAD EXPERIENCED ON 2 SEPARATE OCCASIONS A STALL. ONCE WHEN I WAS TURNING OUT OF MY SUBDIVISION, SO THANKFULLY AT A SLOW SPEED, HOWEVER, THE CAR STALLED IN THE MIDDLE OF A BUSY ROAD THAT I WAS TURNING ONTO. THE SECOND TIME, I WAS PULLING INTO THE GAS STATION, DECELLERATING AT ABOUT 30MPH. I HAD NO IDEA ABOUT THIS RECALL, I JUST KNEW THAT I NEEDED TO GET IT FIXED, AS I HAVE 3 CHILDREN THAT RIDE IN MY CAR EVERY DAY. ONCE I ARRIVED TO THE DEALER, I WAS NOTIFIED THAT THERE WERE 2 RECALLS FOR MY VEHICLE, AND THAT THEY WOULDN'T BE ABLE TO FIX EITHER OF THEM UNTIL APRIL. I HAVE OWNED THE CAR FOR LESS THAN A YEAR, AND AM TERRIFIED TO PUT MY CHILDREN IN THIS VEHICLE. CHRYSLER HAS INFORMED ME THERE IS NOTHING THEY CAN DO FOR ME. THAT THEY WILL FIX IT IN 2ND QUARTER OF 2018. THIS IS NOT OK. 2 SAFTEY RECALLS AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT. I KNOW THERE MUST BE OTHERS OUT THERE THAT ARE THINKING THIS WAY AS WELL, AND THAT WE CAN COME TOGETHER TO GET THIS TAKEN CARE OF. I WILL NOT WAIT AROUND FOR MY CAR TO CRASH WHILE I'M DRIVING DUE TO A STALL AND A RECALL THAT IS NOT BEING FIXED FOR 3-4 MONTHS.I AM NOT IMPRESSED AT ALL WITH CHRYSLER AND WILL MAKE SURE THEY ARE HELD ACCOUNTABLE.

NHTSA ODI 11066928

Dec 28, 2017Electrical systemElectronic Stability Control (esc)Brakes

PACIFICA STALLING RECALL I AM WRITING THIS EMAIL TO INFORM YOU OF AN ISSUE WE HAVE HAD WITH OUR BRAND NEW 2017 CHRYSLER PACIFICA TOURING. LEAVING OUR IN-LAWS THE OTHER DAY, WHICH MIND YOU IS DIRECTLY ACROSS THE STREET, WE GOT TO THE END OF THE DRIVEWAY TO STOP AND LOOK BOTH WAYS ;) AND THE AUTO SHUT OFF ENGAGED. WHEN WE RELEASED THE BREAK THE CAR NEVER TURNED BACK ON AND BUT STALLED AND ROLLED INTO THE STREET, PARK BREAK ENGAGED AND LEFT US IN THE MIDDLE OF THE ROAD. WE TRIED PUSHING THE BUTTON TO TURN THE CAR BACK ON AND NOTHING... THE CAR WAS STILL ON BUT NOT RUNNING AND WOULDN'T START. AFTER DISCONNECTING THE BATTERY AND RECONNECTING WE WERE ABLE TO START THE CAR BUT NONE OF THE GEARS WORKED... NO GEAR WOULD ENGAGE WHEN TURNING THE KNOB, THE EMERGENCY PARK BRAKE WOULD NOT DIS-ENGAGE. WE DISCONNECTED HE BATTERY ONE MORE TIME... MEANWHILE STILL SITTING T-BONED IN THE MIDDLE OF THE ROAD, WAITED ABOUT 30 SECONDS AND RECONNECTED AT WHICH TIME WE WERE ABLE TO RESTART AND TURN THE KNOB TO LOW (NO OTHER GEAR WOULD WORK AND THE PARK BRAKE WAS STILL ENGAGED, BUT IT MOVED ENOUGH TO GET US OUT OF THE ROAD AND INTO OUR OWN DRIVEWAY. WE SHUT IT OFF AND CALLED THE DEALERSHIP WHO TOWED IT TO THEIR GARAGE.THEY SAID THEY FLASHED THE AUTO SHUT OFF FEATURE AND HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. I FEEL IT NECESSARY TO REPORT THIS INCIDENT AS IT SEEMS THERE HAVE BEEN MANY COMPLAINTS OF THIS VEHICLE STALLING WITH NO RECALL. I AM CONCERN THIS WILL HAPPEN AGAIN AND MAYBE NEXT TIME I WON'T BE SO LUCK TO BE STRANDED IN THE MIDDLE OF THE ROAD ON A SLOW CHRISTMAS MORNING. PLEASE ADVISE ME AS TO WHERE AND WHAT I SHOULD DO NEXT. I WILL BE PICKING UP THE VEHICLE (WHICH I LOVE BY THE WAY) TOMORROW AND CROSSING MY FINGERS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. SINCERELY, [XXX] VIN# [XXX] MILEAGE 1200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11057171

Dec 7, 2017Electrical systemElectronic Stability Control (esc)Engine

CAR, WITH NO WARNING, LOST ALL ACCELERATION WHILE DRIVING APPROXIMATELY 35 MPH AND FLASHED SEVERAL WARNING LIGHTS ON DASHBOARD INCLUDING ELECTRONIC STABILITY CONTROL, FORWARD COLLISION WARNING, SERVICE FORWARD COLLISION WARNING, AND ELECTRONIC PARK BRAKE FAILURE. IN ADDITION, THE SHIFTER KNOB LIGHT BLINKS AND SWITCHES TO 'P'. AT THAT POINT, I CAN ONLY DRIFT THE CAR TO A STOP. IN MY CASE I WAS ABLE TO TURN THE CAR OFF, THEN RESTART IT AND THE ISSUE DID NOT OCCUR AGAIN FOR ANOTHER 4 DAYS. AFTER 4 DAYS, THE EXACT SAME THING HAPPENED, THIS TIME WHILE I WAS STOPPED AT A RED LIGHT. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION AND THE CAR WAS FIXED. I GOT ABOUT 1 MILE FROM THE DEALER AND THE EXACT SAME THING HAPPENED WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR. DROVE CAR BACK TO THE DEALER AND THEY HAVE THE CAR NOW AGAIN TRYING TO FIGURE OUT WHAT IS WRONG.

NHTSA ODI 11053322

Oct 21, 2017Transmission & drivetrainElectronic Stability Control (esc)Engine

SUDDEN ENGINE FAILURE AND POWER LOSS WHILE DRIVING. ERROR MESSAGES DISPLAYED ON DASH INDICATING FAILURE OF ELECTRONIC STABILITY CONTROL AND TRANSMISSION, ALONG WITH CHECK ENGINE LIGHT. THIS ISSUE STARTED INTERMITTENTLY, BUT BECAME SO SEVERE THAT IT WOULD HAPPEN MULTIPLE TIMES IN A SHORT <10 MILE TRIP. TO RECOVER, THE CAR MUST BE STOPPED, TURNED OFF, AND THEN RESTARTED....UPDATED 11/03/17 *BF. UPDATED 11/9/2017*JS

NHTSA ODI 11035468

Oct 1, 2017Electrical systemElectronic Stability Control (esc)Engine

ALL WARNING LIGHTS STARTED FLASHING ON THE DASH. ENGINE AUTOMATICALLY CUT OFF IN THE MIDDLE OF THE ROAD. STARTED UP CAR AGAIN AND DROVE FOR A MILE THEN ENGINE CUT OFF AGAIN IN THE MIDDLE OF THE ROAD. TURNED IT ON ONE MORE TIME AND IT WOULD ONLY GO ABOUT 5 MPH WITH THROTTLE ALL THE WAY DOWN. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

NHTSA ODI 11030729

Aug 11, 2017Transmission & drivetrainElectronic Stability Control (esc)

CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS

NHTSA ODI 11014582

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Working with the data? Download all 1,471 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Chrysler Pacifica verdict →