What 687 owners told NHTSA about the 2017 Chevrolet Malibu Eco

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY AND RESTARTED THE VEHICLE AFTER A FEW ATTEMPTS; HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO DOMINO MOTOR (3137 255TH ST, SAC CITY, IA 50583) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

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GAS TANK ONLY FILLS TO 7/8 OF A TANK. I HAVE HAD IT AT CHEVY FIVE TIMES AND NOW IT READS FULL BUT WHEN I DRIVE THE CAR TEN MILES IT READS LESS THE 3/4 OF A TANK.

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ON OR ABOUT MAY 17 AND ON MAY 22 2018, THE ENGINE STALLED WHEN I ATTEMPTED TO ENTER AN INTERSECTION AFTER STOPPING AT A STOP SIGN. THE GREEN "ENGINE ON" LIGHT REMAINED ILLUMINATED. I HAD TO PUSH THE ENGINE START/STOP BUTTON TO TURN THE ENGINE OFF, THEN PUSH IT AGAIN TO RESTART THE ENGINE. AFTER THE MAY 22 INCIDENT, THE CAR MEDIA SYSTEM MALFUNCTIONED AFTER THE CAR WAS RESTARTED. THE SCREEN DISPLAYS WERE NORMAL, BUT THERE WAS NO SOUND FROM ANY SOURCE INCLUDING THE TURN SIGNALS AND 4 WAY FLASHERS.

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WE HAD A DOWN POUR 05/20/2018 IN KISSIMMEE, FLORIDA. MY VEHICLE HAD STAND STILL WATER IN MY TRUNK, THE WATER SEEPED THROUGH TO THE INTERIOR DAMAGING THE REAR SEATS, WATER COVERED THE FLOOR, THERE ARE STAINS ON THE ROOF AND THE SMELL OF AGED WATER IS THROUGHOUT THE ENTIRE VEHICLE. MY VEHICLE WAS PARKED AND UNOCCUPIED, THE TRUNK WAS CLOSED AND THE WINDOWS WERE UP AS NORMAL AS MY VEHICLE WAS PARKED FOR THE NIGHT.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE TURN SIGNAL FAILED TO WORK, THE WINDOWS WOULD INTERMITTENTLY OPERATE, AND THE HEADLIGHTS SHUT OFF. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (HEFNER MOTORS IN BATESVILLE, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

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BACK WINDOW IS LEAKING WATER INTO THE INTERIOR AND INSIDE THE HEADLINER. NOTICED AFTER HEAVY RAINS AS WELL AS WHEN USING THE CAR WASH.

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LOUD VIBRATIONS NOISE COMING FROM THE LEFT SIDE UNDERNEATH THE DASHBOARD WHEN DRIVING ON RUFF ROADS

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MY 2017 MALIBU HAD A LOSS OF ENGINE POWER, IT HAPPENED WHILE ON VACATION. WHILE IN TRAFFIC ON A DARK CURVY ROAD, THERE WAS A SUDDEN LOSS OF POWER, THE CAR WOULD NOT ACCELERATE AND THE ENGINE LIGHT WAS ON AS WELL AS A MESSAGE INDICATING LOSS OF ENGINE POWER. I PULLED OVER AN RESTARTED THE VEHICLE, IT DID NOT GAIN FULL ENGINE POWER BACK. I WAS ABLE TO SLOWLY MAKE IT TO MY DESTINATION. THE NEXT MORNING (KIDS IN TOW) THE ENGINE LIGHT WAS STILL ON, AND THE VEHICLE STILL SEEMED SLUGGISH. WHILE DRIVING HOME ( OR TO A DEALERSHIP IF POSSIBLE) THE CAR AGAIN LOST POWER AND I HAD TO PULL OVER AS TO NOT OBSTRUCT TRAFFIC. UPON GETTING THE VEHICLE SERVICED, THEY CLAIM THE MATTER WAS RESOLVED I AM NOT CONFIDENT,

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THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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MY 2017 CHEVROLET MALIBU EXPLODED AND CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR HOURS ON THE STREET. IT STARTED FROM UNDER THE HOOD AND MELTED THE PASSENGER SIDE OF THE DASHBOARD. MECHANICAL/ELECTRICAL DEFECT FROM THE ENGINE OF THE CAR.

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CAR HAS ALWAYS RAN A LITTLE ROUGH, WE WERE TOLD BY CHEVY THERE WAS NOTHING WRONG EVERYTHING WAS NORMAL. ON OUR WAY HOME FROM FAMILY VACATION IN THE MOUNTAINS, THE CAR LOST POWER, ENGINE LIGHT CAME ON. THANKFULLY WE WERE ABLE TO MAKE IT TO AN AUTOZONE AND WE WERE TOLD IT WAS MISFIRING IN CYLINDER 1. WE THEN TOOK THE CAR TO CHEVY, WE WERE TOLD THEY COULDN'T SEE THE PROBLEM AND THE MECHANIC WHO TAKES THE ENGINE APART TO CHECK WAS BUST THE NEXT COUPLE OF DAYS. SO THE CAR WAS IN THE SHOP FOR A WEEK BEFORE WERE TOLD THERE IS A CRACKED PISTON AND THEY WILL BE REPLACING THE PISTONS AND GASKETS. IF I DIDN'T WORK IN THE CAR RENTAL BUSINESS, I WOULD THINK MY CAR WAS GREAT AND READY TO LIVE FOREVER, BUT I DO. SO I KNOW, WE HAVE HAD SEVERAL MALIBU'S AND CRUZ'S WITH THE SAME ENGINE HAVE THE SAME PROBLEM AND AFTER 10K MILES THE PISTONS CRACK AGAIN. WE GET THE CAR BACK AND IT IS RUNNING MORE ROUGH THAN IT USED TO, NOW WERE WAITING FOR THE ENGINE TO CUT OUT AGAIN. I AM NOT LOOKING FORWARD TO MY CARS ENGINE CUTTING OUT ON THE HIGHWAY AGAIN BECAUSE CHEVY CANNOT FIND A FIX FOR THEIR BUM ENGINE. WITH ONLY 12K MILES LEFT OF THE WARRANTY. *TR

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK OR UNLOCK WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE. ALSO, ON SEVERAL OCCASIONS, THE ENGINE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSH CHEVROLET (1395 W. HIGHWAY 290, ELGIN, TX). THE DEALER REPLACED THE REMOTE DOOR LOCK, BUT THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,700.

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TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. ON SEVERAL DIFFERENT OCCASIONS, WHILE AT A STOP LIGHT, THE ENGINE RPMS WOULD SUDDENLY INCREASE AND THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE DRIVER HAD TO DEPRESS HARD ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE FROM SURGING FORWARD. ON FEBRUARY 17, 2018, WHILE IN A BANK PARKING LOT, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE FAILURE, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 25 MPH. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER (DAVIS CHEVROLET IN HOUSTON, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,800. *TT VIDEO ATTACHED *BF

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CAR DO NOT ACCELERATE

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AFTER HAVING PROBLEMS WITH LOSING POWER STEERING ON MY 2010 CHEVROLET MALIBU I DID THIS RESEARCH ON LINE. I AM INCLUDING SOME OF THE MOST SERIOUS COMPLAINTS AND LINK TO THE COMPLAINT INFORMATION FOR YOUR CONNIVANCE. I CONTACTED SHAHEEN CHEVROLET AND WAS ADVISED BY ROBIN THAT THERE WAS NOT A RECALL ON THE PROBLEM BUT THAT GM WOULD COVER THE COSTS. AFTER HAVING THE CAR TOWED TO SHAHEENS I RECEIVED A CALL INFORMING ME THAT IT WOULD COST OVER $1,300 FOR THE REPAIRS AND GM WOULD NOT COVER THE COSTS. I REQUESTED A CALL BACK FROM THE SERVICE MANAGER 2-5-18 9.30. HE RETURNED MY CALL A 2.30 PM AND RELAYED TO ME THAT GM WOULD NOT COVER THE COSTS OF REPAIRS. HE ALSO STATED THAT ROBIN SHOULD NOT HAVE TOLD ME THAT THEY WOULD. I CALLED THE CUSTOMER SERVICE AT GM 1.800. 222-1020 AND THEY REPLIED THAT GM WOULD NOT PAY FOR THE REPAIRS. THIS IS BIG SAFETY ISSUE PLEASE RESEARCH AND RESPONSE WITH YOUR FINDINGS. IF YOU CANNOT HELP ME WITH THIS PROBLEM PLEASE LET ME KNOW IF ANY STATE AGENCY COULD HELP ME RESOLVE THE PROBLEM. PLEASE RESPOND AS SOON AS POSSIBLE I NEED TO MAKE A DECISION ON WHAT TO DO FOR A CAR.

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MY VEHICLE WOULD NOT START. THE STARTER WOULD TRY AND TURN THE ENGINE OVER FOR 10 SECONDS THEN THE STARTER WOULD SHUT OFF. THIS HAPPENED ON 3/7/18 AND THE VEHICLE WAS TOWED IN FOR SERVICE. THE FUEL PUMP 'CONTROL MODULE' WAS REPLACED AT THE DEALERSHIP AND I TOOK POSSEION OF THE CAR ON 3/10/18. ON 3/12/18 THE VEHICLE HAD THE SAME ISSUE WITH NO FUEL PRESSURE AND RESULTED IN THE CAR TURNING OFF WHILE DRIVING AND I WAS UNABLE TO START THE VEHICLE AGAIN. IT WAS THEN TOWED TO ANOTHER DEALERSHIP WHICH IS NOW REPLACING THE 'FUEL PUMP' DUE TO A GM TSB COMMUNICATION 16-NA-225.

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VEHICLE MOVING SLOWLY AND ALMOST STATIONARY WHEN STRUCK IN DRIVER SIDE REAR DOOR AREA BY FULL SIZE PICKUP TRUCK WITH EXTENSIVE AND SUBSTANTIAL DAMAGE AND LIKELY A TOTAL LOSS BUT NO AIR BAG DEPLOYED.

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2017 CEHVROLET MALIBU. CONSUMER WRITES IN REGARDS TO PURCHASING A VEHICLE THAT DID NOT INCLUDE FEATURES STATED AT TIME OF PURCHASE. *LD THE CONSUMER STATED THE VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH CRASH AVOIDANCE SYSTEM. AFTER ATTEMPTING TO HAVE THE SOFTWARE UPDATED TWICE THE CONSUMER WAS ADVISED THE SYSTEM WAS ONLY DESIGNED TO OPERATE AT SPEEDS BETWEEN 30 AND 50 MPH. THE CONSUMER STATED THERE WAS NO WAY TO TEST IF THE FEATURE ACTUALLY WORKED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.*JS

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AFTER FILLING VEHICLE FULLY WITH FUEL THE FUEL GAUGE DOES NOT REGISTER FULL. MY DEALERSHIP CONTACTED GM AND THEY SAID IT IS A "NON-ISSUE" BUT THE DEALERSHIP DISAGREES SINCE THEY HAVE HAD NUMEROUS VEHICLES WITH THE SAME COMPLAINT.

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THE HEADLIGHTS ARE VERY POOR AND EVEN UNSAFE ON DARK WET NIGHTS. AS PURCHASED THE LIGHTS WERE TOO HIGH. WITH THE LIGHTS AIMED LOWER, IT IS BARELY OK ON MOST NIGHTS BUT UNSAFE ON WET, DARK NIGHTS. I HAVE PURCHASED AFTERMARKET BULBS BUT THEY WERE ONLY SLIGHTLY IMPROVED. THE HIGH BEAMS ARE STILL TOO HIGH TO LIGHT THE ROAD, BUT THEY DO ILLUMINATE THE TREES. A EUROPEAN CUTOFF BEAM PATTERN WOULD HELP TOO.

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WHILE DRIVING ENGINE LIGHT CAME ON I CALLED ON STAR DIAGNOSTIC REVEALED INJECTOR ERROR

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DRIVING ENGINE LIGHT CAME ON CALLED ON STAR DIAGNOSTIC SAID INJECTOR ERROR SAME THING I HAD FIXED ON JANUARY 11TH 2018

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I DROVE THE DESCRIBED CAR AS A RENTAL FROM ENTERPRISE WHILE MY CAR IS BEING REPAIRED. WHILE DRIVING THE CAR ON A MOSTLY STRAIGHT PARKWAY AT 55 MPH, AND SUDDENLY THE STEERING WHEEL JERKED SHARPLY TO THE LEFT, ON ITS OWN, AND I LEFT THE ROADWAY AND HIT THE GRASS MEDIAN, GOT THE CAR BACK ON THE ROADWAY, SHAKEN, AND CONTINUED DRIVING VERY CONFUSED AS TO WHAT JUST HAPPENED. TURNS OUT THESE CARS HAVE A STEERING DEFECT THAT APPARENTLY IS NOT CAUSING A RECALL, AND IT IS NOT BEING ACKNOWLEDGED BU CHEVY. BLOGS OF OWNERS DESCRIBE THE EXACT SAME EVENT WHICH HAS PITTED CHEVY OWNERS AGAINST THE COMPANY WHICH IS NOT ACKNOWLEDGING THE DEFECT. I WAS TOO SCARED TO GET IN THAT CAR AGAIN. PLEASE ADVISE ME IF A RECALL HAS FINALLY OCCURRED FOR THIS SCARY DEFECT.

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ON FRIDAY DECEMBER 29, 2017 AS WE WERE DRIVING HOME WE ALMOST RE-ENDED ANOTHER VEHICLE IN A CITY STREET AT THE SPEED OF 55 MPH DUE TO CAR BRAKES LOCKING AND HARD TO PRESS DOWN, LUCKILY HARD WE WERE ABLE FO BRAKE BY PUSHING HARD ENOUGH. ALSO SENSOR HAVE FAILED TWICE- THREE TIMES IN HEAVY TRAFFIC AND WILL BRAKE ON THEIR OWN WITHOUT ANY CAR BEING DIRECTLY IN FRONT OF ME WHICH IS SCARY AND COULD CAUSE A MAJOR ACCIDENT ON THE HIGHWAY. WE CONTACT GMC AND FILED A CLAIM (83737025405) AND ALSO TOOK IT TO THE CHEVROLET DEALERSHIP IN OUR HOMETOWN WHICH IS NOT DOING MUCH BUT CHARGING US $1000+ FOR A CHANGE ON A VACUUM TOP AND SEAL BUT DON'T UNDERSTAND THAT THIS IS A SAFETY ISSUE FOR WE HAVE ALMOST CRASHED OVER 4 TIMES DUE TO THESE ISSUES.

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I PURCHASED MY 2017 CHEVROLET MALIBU IN OCTOBER OF 2017. SINCE I HAVE HAD THE VEHICLE THE INTERIOR CARPET COMES UNTUCKED FROM THE TRIM. CHEVROLET INDICATES IT IS A BIG PROBLEM AND IS A COMMON PROBLEM. THE DO NOT HAVE A FIX TO ADDRESS THE ISSUE. IF THE CARPET COMES LOSE WILL BE A HAZARD TO DRIVERS.

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