What 687 owners told NHTSA about the 2017 Chevrolet Malibu Eco

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving approximately 20 MPH, the vehicle stalled. The contact stated that the message to depress the brake pedal and shift to park(P) was displayed. The vehicle was restarted but stalled again. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the oxygen sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure only occurred while driving at speeds below 40 MPH. The vehicle was returned to the same mechanic, and it was determined that the oxygen sensor needed to be replaced. The contact stated that the PCV valve and the valve cover were replaced; however, the failure reoccurred. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and advised that the oxygen sensor was not OEM and replaced the Oxygen sensor with an OEM part. The vehicle was repaired, but the failure reoccurred. The contact returned the vehicle to the dealer who diagnosed the vehicle and reprogramed the hybrid engine control module. The vehicle was repaired but the failure reoccurred. The contact had not taken the vehicle back to the dealer or to an independent mechanic. The vehicle was not repaired. The contact informed the manufacturer of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11673917

The contact owns a 2017 Chevrolet Malibu. The contact stated that on several occasions after shifting the gear shifter to park(P), and turning off the vehicle, the contact observed a dinging notification and the message "Shift to Park" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11673976

I shift the car in park I then turn off the car and then an alert comes up on the dash saying shift to park I then shift it back and forth nothing happens and then it automatically goes off after I wait awhile with it in park. This has occurred several times in the past year. I’m not sure if it is in park it does roll slightly then catches

NHTSA ODI 11674107

The shift to park is defective. Having a hard time to turn car off constantly. It takes more than five minutes or more for the car to turn off without the shift to park ringing. This needs immediate attention. This part is defective so why is there not a recall on this?

NHTSA ODI 11671329

the brakes failed the vacuum pump went work while driving the car

NHTSA ODI 11667657

Car is indicating I need to “SHIFT TO PARK” when it’s in park.

NHTSA ODI 11666659

The shift to park sensor will become stuck and not register that the car is in park causing the battery to drain.

NHTSA ODI 11665172

Vacuum pump came apart inside the engine causing metal pieces to enter the engine

NHTSA ODI 11664183

The center high mount stop lamp cause water to leak through onto the headliner of my vehicle and I found a special coverage adjustment for my specific, year ,make and model of my vehicle and this will be my second time paying Berger Chevrolet here in Grand Rapids mi for this repair that should be covered under this policy #[XXX] but dealership will not honor this even though this is my second time repairing this exact same issue with my specific vehicle but since it’s not tied to my VIN # the dealership will NOT HONOR please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663830

The shift to park won't turn off but allowing vehicle to turn off it killed our family.

NHTSA ODI 11662014

The contact owns a 2017 Chevrolet Malibu. The contact stated while at a red light, the Auto STOP feature engaged and failed to disengage while the brake pedal was no longer depressed. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 167,000.

NHTSA ODI 11662208

Vacuum pump failure caused engine damage.

NHTSA ODI 11661631

The contact owns a 2017 Chevrolet Malibu. The contact stated while the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the gear shifter was shifted to park(P); however, the shift to park message was displayed. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that it would be several days before the diagnostic results could be provided. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

NHTSA ODI 11661158

The contact owns a 2017 Chevrolet Malibu. The contact stated upon attempting to change a flat tire, the contact was unable to replace the wheel because the lug nuts were swollen. The contact called Roadside Assistance, who informed the contact that the lug nuts were swollen, and Roadside Assistance replaced the wheel with specialized equipment. The vehicle was taken to Goodyear Tires, where the front tires were replaced with new tires and the rear tires were rotated. Additionally, the contact was advised that the lug nuts needed to be replaced. The vehicle was taken to the dealer, where the contact was informed that the lug nuts were swollen due to cold weather. The dealer charged a fee and replaced the lug nuts with the same parts. The manufacturer was notified of the failure and informed the contact that he would be contacted later. The manufacturer later informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The failure mileage was approximately 157,000.

NHTSA ODI 11660841

Hundreds of times since I purchased the car in July, 2017 I've had a "shift to park" problem. Here is what happens. I go to park my car. I put the car into park. I go to turn off the engine. The engine will not turn off. A sign on the screen says, "shift to park". Apparently as GM explains it, the car is not recognizing that the car is put into park and therefore will not turn off. This first started happening around 2019. The Chevy dealership said it wasn't a big deal and replaced the shifter control assembly. The problem went away for a few years and then popped up again around 2021. Since then it has been an ongoing problem. I end up stuck in the car until the engine turns off. I obviously can't leave the engine on because then the battery will go bad. Most recently I actually spent 30 minutes trying to park the car before I was able to get it to recognize it was in park and turn off. Every time over the years the dealerships have shrugged me off. They refuse to fix the problem and recently asked me for $1,250 to fix it. It was not fixed right the first time when it was under warranty. Here are a few links about many others experiencing these same problems: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11661031

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted and referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

NHTSA ODI 11659953

The car completely lost power while being driven on a freeway in Sacramento, California. The car was towed to a Chevrolet dealer in Davis, California and they determined that the car lost power due to a faulty Auxiliary Battery Negative Cable Assembly (Part # 84085823). The Chevrolet dealer cannot find the part because GM has discontinued production of the part. Also, despite extensive internet searches for the part including after-market sites, E-Bay, Amazon, AC Delco, all major auto part supply chains, etcetera, the part has not been found. The car has been at the dealer's facility for ~ 6 weeks with no resolution. The car is a hybrid, has been serviced regularly and properly, has never been in an accident and is very good shape. In other words, if the car is safely repaired, it is still going to be a very useful family vehicle. GM representatives have told the dealer to try to find the part in a local junk yard. The car will likely not be safe if a junkyard part is ultimately used in the repair - the reason the the car is at the dealership is because the car completely died at freeway speed. The cost of the needed part was only ~ $50 (fifty dollars) when it was being produced.

NHTSA ODI 11660023

Breaks are locked up, car won't start due to faulty Vaccum pump and brake booster!

NHTSA ODI 11655635

Yes, my brakes have failed twice with my children in my car both coming to a stop sign almost causing us injury or death. I have contacted Chevrolet several times about this issue. It has happened again costing me close to $4000 in repairs.

NHTSA ODI 11654403

The contact owns a 2017 Chevrolet Malibu. The contact stated that during cold weather, the engine would overheat, with the temperature gauge indicating that the engine was Hot(H). In addition, the contact stated that there was an abnormal burning odor coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power with the check engine warning light illuminated and the "Reduce Power Mode" message displayed on the instrument panel. The vehicle was taken to a dealer where a mechanic discovered an accumulation of ice and sludge on the throttle body. Due to the failure, the oil became contaminated when released from the throttle body. Upon investigation, the contact discovered Technical Service Bulletin: 10228956 (Engine and Engine Cooling); which the contact linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the service bulletin. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 80,000.

NHTSA ODI 11653160

When I came to a complete stop, the car stalled out and completely shut off.

NHTSA ODI 11651902

When you put it in park, you will get the "Shift to park" message and it can be very difficult to get it to go off.

NHTSA ODI 11650018

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the "Low engine power" message was displayed. The contact was able to arrive at the destination where the vehicle stalled and was unable to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

NHTSA ODI 11649298

I was driving in my neighborhood I tried to park at my house and my car wouldn’t stop I had to step down on my break hard for it to finally stop my vacuum pump broke into pieces and made my timing chain break

NHTSA ODI 11647738

When putting vehicle in park message goes off stating to put vehicle in park you have to wiggle it to make the message go off or it will drain your battery

NHTSA ODI 11647742