What 687 owners told NHTSA about the 2017 Chevrolet Malibu Eco

RECENTLY I HAVE A MESSAGE APPEAR ON MY DISPLAY SCREEN. WHILE SITTING AT A RED LIGHT OF COURSE THE CAR SHUTS OFF BUT WHEN THE TRAFFIC LIGHT TURNS GREEN AND THE CAR STARTS BACK, I GET THE MESSAGE STEERING ASSIST REDUCED. I'VE BEEN SEEING THIS MESSAGE FOR A FEW WEEKS NOW. THIS MORNING ON MY WAY TO WORK, ONCE AGAIN THE MESSAGE APPEARS AND THIS TIME MY DOORS UNLOCKED & LOCKED, THE VEHICLE REDUCED SPEED AND I DROVE IT AT THAT SPEED UNTIL I WAS ABLE TO MERGE OFF THE HIGHWAY. I PULLED INTO A PARKING LOT AND TURNED THE CAR OFF. I WAITED A FEW MINUTES AND RESTARTED THE CAR. I WAS ABLE TO MAKE IT TO WORK BUT CONSTANTLY PUT THE CAR IN NEUTRAL OR PARK WHEN I GOT TO A RED TRAFFIC LIGHT. THIS REALLY SCARED ME WHILE DRIVING IN HEAVY TRAFFIC. SEVERAL CARS HAD TO GO AROUND ME DUE TO REDUCED SPEED. I SEE SEVERAL PEOPLE WITH THE SAME COMPLAINT. GOT TO BE A RECALL. I HAVE AN APPOINTMENT WITH A CHEVY DEALERSHIP ON TOMORROW AND HOPEFULLY I'LL GET SOME ANSWERS. PRAYING WHATEVER THE PROBLEM IS UNDER WARRANTY. I NEED ANSWERS!!!

NHTSA ODI 11362091

TL* CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE HER GRANDDAUGHTER WAS DRIVING AT 70 MPH, THE STEERING WHEEL LOCKED UP AND FAILED TO TURN. THE VEHICLE CRASHED INTO THE GUARD RAIL AND SPUN AROUND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WAS NO REPORTED INJURIES OR POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE LOCAL DEALER AUTO CENTER CARS (727 N. ROYAL AVE. FRONT ROYAL, VA 22630 (540) 622-2667) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11339563

CAR STALLS WHILE OPERATING, CAR SHUTS DOWN WHILE DRIVING AND FAILS TO RESTART WITHOUT WARNING. "SERVICE STABILITY" 'BATTERY SAVE MODE' 'SHIFT TO PARK' ALL BLINK WHEN THIS HAPPENS. I HAVE EXPERIENCED THIS PROBLEM SEVERAL TIMES OVER THE PAST YEAR. CAR WILL ALSO SHUT DOWN WHEN THE VEHICLE IS NOT IN MOTION IE STOP SIGNS, TRAFFIC LIGHTS, STOP & GO TRAFFIC...ETC. THE CAR HAVING NO POWER THAT I CAN'T EVEN PUT MY EMERGENCY LIGHTS ON. THIS HAPPENS FOR THE LAST TIME ON 6/11/2020 CARS BRAKES BECAME TOUGH TO PUSH COULD BARELY STOP THE CAR, ONCE STOPPED THE CAR LOST ALL POWER SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION I WAS ALMOST REAR ENDED. CAR WOULD NOT RESTART AND HAD TO BE TOWED ONCE AGAIN. ALL THE SAME WARNING LIGHTS. MY CAR IS CURRENTLY BROKE DOWN AND NOT STARTING AT ALL. ALSO I HAVE 2' OF WATER IN WHEEL WELL CAR LEAKS WATER INTO SPARE TIRE WELL. CAR IS MOLDING DUE TO THIS ISSUE. THIS CAR MODEL SHOULD BE RECALLED. THIS COULD CAUSE SOME HORRIBLE ACCIDENT BECAUSE OF A MALFUNCTION/ DEFECTIVE PART THAT WAS INSTALLED. THIS HAS HAPPENED TO MANY MANY PEOPLE. PLEASE LOOK INTO THIS. PEOPLE ARE SPENDING LOTS OF MONEY FOR REPAIRS AND RENTAL CARS. IM A SINGLE MOTHER OF 3 CHILDREN, THIS CAR IS SUPPOSE TO BE SAFE TO DRIVE. IT'S BY FAR FROM THAT. THE MONEY I'M SPENDING ON A RENTAL CAR SO THAT I CAN GO BACK AND FORTH TO WORK IS NOT CHEAP. *TR

NHTSA ODI 11330160

1ST SCENARIO/INCIDENT:WHEN AT A FULL STOP THE CAR IS IN "AUTO STOP". AFTER WHEN I RELEASE THE BREAK AND ACCELERATE THE CAR TURNS BACK ON AND THE STEERING WHEEL WILL JERK TO THE LEFT, WITHOUT ME MOVING THE STEERING WHEEL. THE DASH WILL DISPLAY MESSAGE "STEERING ASSIST IS REDUCED, DRIVE WITH CARE". 2ND SCENARIO/INCIDENT:WHEN AT A FULL STOP AT AN UPWARD STEEP ROAD AFTER I RELEASE THE BREAK AND ACCELERATE THE MESSAGE "STEERING ASSIST IS REDUCED, DRIVE WITH CARE" WILL APPEAR ON THE DASH AND THE CAR WILL NOT MOVE FORWARD IT WILL ROLL BACKWARD UNTIL THE BREAK IS PRESSED IT WILL STOP ROLLING BACK. AFTER THAT WHEN THE ACCELERATOR IS PRESSED AGAIN IT WILL FINALLY MOVE FORWARD.

NHTSA ODI 11319557

VEHICLE STABILITY TRACK DISABLED AND STEERING GET STIFF AND HARD TO CONTROL. THIS IS A KNOWN ISSUE WITH THIS VEHICLE AND 1000'S OF PEOPLE HAVE REPORTED IT. DEALER WANT TO CHAR $2,700 TO FIX FOR AN ISSUE THAT WAS REPORTED AS A DANGEROUS AND KNOWN TO THE MANUFACTURER. THE WARNING COME ON INTERMENT AND MAKES IT IMPOSSIBLE TO CONTROL SPECIALLY AT HIGH SPEED. ALL OTHER SAFETY FEATURES SUCH AS ACCIDENT WARNING OR LANE DEPARTURE GETS DISABLED

NHTSA ODI 11318870

WELL I'M DRIVING IN THE FREEWAY AND THE CAR STAR LOSSING POWER I ALMOST CRASH THEN THE CHECK ENGINE LIGHT TURN ON AND IT'S SAY SOMETHING ABOUT THE STABILITY SOMENTIHIN LIKE THAT AND THAT I HAVE TO BE BECARFULL DRIVING

NHTSA ODI 11317262

I WAS ON A HIGHWAY IN WARREN OH DRIVING TO WORK TRAVELING AT 65 MPH IN THE LEFT LANE. A MESSAGE APPEARED AND SAID LOSS OF ENGINE POWER AND THE AT WENT FROM 65 TO 20 IN 1 SECOND. THERE WERE VEHICLES BEHIND ME AND BESIDE ME. I WAS ALMOST REAR ENDED AND WHEN I TRIED TO GET OVER TO THE SIDE OF THE ROAD I WAS ALMOST SMASHED BY A SEMI. AS WELL AS THAT MESSAGE IT THEN STATED STEERING ASSIST INACTIVE SO IT WAS THEN HARD TO TURN MY WHEEL AS IF THERE WASN'T ENOUGH OF A PROBLEM. THANK GOD I AM OK BUT SOMEONE ELSE MAY NOT BE SO LUCKY. THERE ARE NUMEROUS COMPLAINTS THAT I SEE ON THE INTERNET ABOUT THIS ISSUE. HOW IS THERE NOT A RECALL. GM SHOULD BE RESPONSIBLE FOR THESE REPAIRS. I JUST PURCHASED THIS VEHICLE IN NOV 2019.

NHTSA ODI 11316294

I WAS LEAVING WORK AND GOT 5 MINUTES INTO MY DRIVE AND I HAD A WARNING LIGHT COME ON IN MY MALIBU WHILE I WAS IN MOTION DRIVING STRAIGHT IN TOWN. IT INDICATED "ELECTRIC STEERING ISSUES" IT WAS ON FOR NO MORE THAN 5-10 SECONDS THEN IT TURNED OFF AUTOMATICALLY. ALLTHOUGH THIS WARNING WENT AWAY, I DID NOT FEEL SAFE SO I PULLED OVER AND STARTED DOING SOME RESEARCH ON MY MALIBU. I DID NOT FIND ANYTHING THAT MADE ME FEEL UNSAFE TO FINISH MY DRIVE HOME, BUT I DO WANT TO RAISE ATTENTION TO THIS SO IT CAN BE LOOKED INTO SO THIS DOESNT HAPPEN TO OTHER PEOPLE.

NHTSA ODI 11297002

I WAS DRIVING MY VEHICLE IN HEAVY TRAFFIC AND I CAME TO A TRAFFIC LIGHT AND MY VEHICLE SHUT DOWN AND WOULD NOT START BACK. IT WAS FRIGHTENING BECAUSE SOMEONE COULD HAVE HIT ME FROM BEHIND. AFTER THE OFFICER JUMP MY CAR OFF IT CRANK BACK UP BUT I TOOK IT TO THE SHOP AND PLACE ON THE MACHINE AND THE BATTERY AND ALTERNATOR IS FINE. THE CAR SINCE THEN HAVE SHUT DOWN 4 MORE TIMES AND AFTER SITTING FOR A WHILE IT STARTED BACK UP. ONCE AGAIN THIS HAPPENED IN HEAVY TRAFFIC. PLEASE CHECK IF OTHERS HAVING THE SAME PROBLEM. ALSO A FEW TIMES THE DOORS CAME UNLOCK AT A STOP LIGHT OR STOPPING OF THE VEHICLE. PLEASE HELP. 2017 MALIBU EZ

NHTSA ODI 11290650

WHILE DRIVING MY CAR SAYS "STEERING ASSIST REDUCED. DRIVE WITH CARE". IT HAS STARTED OUT OF NO WHERE

NHTSA ODI 11279895

HAVING ISSUES WITH TRANSMISSION (HARD SHIFTING, NOT GOING INTO GEAR, NOT GOING INTO PARK). THIS STARTED WITHIN A FEW THOUSAND MILES OF OWNING THE CAR. THE POWER STEERING ALSO GOES OUT AT RANDOM TIMES. THE CAR GETS SIGNIFICANTLY HARDER TO STEER, OR TURN. HAPPENS WHEN LANE DEPARTURE IS TURNED OFF AS WELL. ALSO THE ADAPTIVE CRUISE AS CONSTANTLY FAILING. ALMOST LIKE THE CAMERA JUST STOPS WORKING, AND THE ENTIRE SYSTEM SHUTS DOWN, OR IT SAYS ITS STILL ENGAGED AND CANT SEE THE CARS IN FRONT SLOWING DOWN. SOMETIMES THE HEADS UP DISPLAY ALERT DOESN'T EVEN GO OFF WHEN IT SHOULD. NOT SURE IF THIS IS AN ELECTRICAL ISSUE, OR EACH INDIVIDUAL SYSTEM HAS PROBLEMS. CAR HAS BEEN AT THE DEALER ABOUT 6 TIMES NOW WITH THE SAME ISSUES. THEY CURRENTLY HAVE THE CAR, AND HAVE HAD IT FOR ABOUT 25 DAYS NOW. ALWAYS THE SAME OUTCOME... "WE DON'T KNOW HOW TO FIX IT". THEY EVEN HAD A SPECIALIST COME IN AND REPROGRAM THE TRANSMISSION TO TRY TO "FIX THE PROBLEM". IT HASN'T FIXED THE PROBLEM YET. TRANSMISSION ISSUES USUALLY HAPPEN STATIONARY, GOING FROM DRIVE TO PARK, SOMETIMES YOU WILL GET A LOUD AND VERY HARD SHIFT INTO GEAR, SOMETIMES IT SAYS ITS IN DRIVE OR REVERSE, YOU TAKE YOUR FOOT OFF THE BRAKE, AND TAP ON THE GAS AND NOTHING HAPPENS. IT ACTS AS IF ITS STILL IN PARK. IT WOULD ALSO SAY "SHIFT TO PARK" AFTER YOU ALREADY HAVE AND WONT LET YOU TURN OFF THE CAR, UNTIL IT REGISTERS YOU IN "PARK". AS FOR THE ADAPTIVE CRUISE, IT HAPPENS WHILE IN MOTION. ITS GOTTEN TO THE POINT WHERE I CANT EVEN USE IT ANYMORE. IT MAY WORK FOR 3 MILES, THEN COMPLETELY SHUT DOWN. STEERING ISSUE HAPPENS WHENEVER IT FEELS LIKE IT. SOMETIMES WHILE PARKED, SOMETIMES WHILE DRIVING. DOESN'T SEEM TO MATTER SPEED WISE.

NHTSA ODI 11257349

STEERING ASSISTANT! WHEN ECONOMIC STOP HAPPENS I'M ALERTED AND CAR TURNS OFF AND ELECTRIC WIPES OUT N COMES BACK ON!! MY CAR STOPPED THIS TIME. EVERY OTHER ONE OF YOUR CARS HAVE THIS RECALLS. I AM IN MY CAR NOW STRANDED!

NHTSA ODI 11256388

STEERING ASSIST REDUCED ALERT. THIS HAS BEEN REPORTED ON SEVERAL GYM AND CHEVROLET CARS. INCLUDING 2016 MALIBU. I HAVE A 2017 MALIBU. IT WAS IN MOTION

NHTSA ODI 11252873

THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I FOUND THE SENIOR ADVISORS TO BE UNHELPFUL AND LIMITED IN REMEDYING SIMPLE COMMON SENSE CUSTOMER CONCERNS. I HAVE LOTS OF DOCUMENTATION

NHTSA ODI 11220976

GEAR SHIFTER GAVE OUT WHILE DRIVING. ALMOST GOT REAR ENDED. CAR SHIFTED ITSELF INTO NEUTRAL EVEN THOUGH I SHIFTED GEARS INTO PARK ONCE I GOT TO A SAFE PLACE COMPUTER SCREEN READ NEUTRAL. CAR WOULD NOT TURN OFF FROM ACCESSORY MODE AND SAID "SHIFT TO PARK" BUT IT WOULD NOT. THEN WHEN I TRIED TO SHIFT IT JUMPED HARD AND YOU COULD SEE THE ENGINE JUMP AS IF IT WASN'T MOUNTED PROPERLY. WAS ABLE TO GET TO A SAFE PLACE BUT HAD TO HAVE IT TOWED TO DEALER. DEALER CALLED TODAY TO SAY IT WAS GEAR SHIFTER. WENT BAD BUT THE BATTERY HAD DRAINED TOO AND THEY REFUSED TO REPLACE BATTERY. THE SHIFTER PROBLEM IS DANGEROUS . I ONLY HAD 11989 MILES ON IT AND IT IS 1 YEAR OLD.

NHTSA ODI 11130920

BOUGHT VEHICLE BRAND NEW, NOW HAS 14,000 MILES. ON 2 SEPARATE OCCASIONS WHILE COASTING FROM HIGHWAY SPEEDS THE STEERING WHEEL WOULD JERK RAPIDLY BACK AND FORTH ON ITS OWN. IT IS A RAPID RIGHT LEFT RIGHT LEFT ONLY MOVING THE WHEEL ABOUT 2 INCHES FROM THE CENTER EACH WAY. IT HAS ON NUMEROUS OCCASION AT HIGHWAY SPEEDS FELT LIKE THE STEERING WENT REALLY LOOSE, ALMOST A NEUTRAL FEEL WITHOUT RESISTANCE AND VEHICLE BECOMES DIFFICULT TO CONTROL WHEN THIS HAPPENS. IN NEITHER SITUATION WILL IT DO IT TO THE POINT ANY SERVICE TECHNICIAN WILL EVER BE ABLE TO DUPLICATE IT. THE STEERING HAS WENT "LOOSE" ON ABOUT 12 TO 14 OCCASIONS. THE RAPID BACK AND FORTH JERKING HAS HAPPENED TWICE. THE RAPID JERKING HAS HAPPENED BOTH TIMES ON DIFFERENT ROAD SURFACES AT SPEEDS BELOW 45 MPH WHILE COATING, FOOT COMPLETELY OFF THE GAS PEDAL AND FOOT NOT TOUCHING THE BRAKE PEDAL.

NHTSA ODI 11111097

WHEN I TO A STOP LIKE COME OFF THE EXIT CAR CUT OFF AND THE STEERING WHEEL LOT ON BE FOR SECOND. I HAVE TOOK IT TO THE DEAL THREE TIME AND THEIR EVERYTHING IS OKAY THEIR THE PROBLEM THE NEXT DAY SAME THING HAPPEN AND IT WILL COMES UP ON THE DASHBOARD THAT I`M LOSING POWER.

NHTSA ODI 11111016

AFTER HAVING PROBLEMS WITH LOSING POWER STEERING ON MY 2010 CHEVROLET MALIBU I DID THIS RESEARCH ON LINE. I AM INCLUDING SOME OF THE MOST SERIOUS COMPLAINTS AND LINK TO THE COMPLAINT INFORMATION FOR YOUR CONNIVANCE. I CONTACTED SHAHEEN CHEVROLET AND WAS ADVISED BY ROBIN THAT THERE WAS NOT A RECALL ON THE PROBLEM BUT THAT GM WOULD COVER THE COSTS. AFTER HAVING THE CAR TOWED TO SHAHEENS I RECEIVED A CALL INFORMING ME THAT IT WOULD COST OVER $1,300 FOR THE REPAIRS AND GM WOULD NOT COVER THE COSTS. I REQUESTED A CALL BACK FROM THE SERVICE MANAGER 2-5-18 9.30. HE RETURNED MY CALL A 2.30 PM AND RELAYED TO ME THAT GM WOULD NOT COVER THE COSTS OF REPAIRS. HE ALSO STATED THAT ROBIN SHOULD NOT HAVE TOLD ME THAT THEY WOULD. I CALLED THE CUSTOMER SERVICE AT GM 1.800. 222-1020 AND THEY REPLIED THAT GM WOULD NOT PAY FOR THE REPAIRS. THIS IS BIG SAFETY ISSUE PLEASE RESEARCH AND RESPONSE WITH YOUR FINDINGS. IF YOU CANNOT HELP ME WITH THIS PROBLEM PLEASE LET ME KNOW IF ANY STATE AGENCY COULD HELP ME RESOLVE THE PROBLEM. PLEASE RESPOND AS SOON AS POSSIBLE I NEED TO MAKE A DECISION ON WHAT TO DO FOR A CAR.

NHTSA ODI 11080127

I DROVE THE DESCRIBED CAR AS A RENTAL FROM ENTERPRISE WHILE MY CAR IS BEING REPAIRED. WHILE DRIVING THE CAR ON A MOSTLY STRAIGHT PARKWAY AT 55 MPH, AND SUDDENLY THE STEERING WHEEL JERKED SHARPLY TO THE LEFT, ON ITS OWN, AND I LEFT THE ROADWAY AND HIT THE GRASS MEDIAN, GOT THE CAR BACK ON THE ROADWAY, SHAKEN, AND CONTINUED DRIVING VERY CONFUSED AS TO WHAT JUST HAPPENED. TURNS OUT THESE CARS HAVE A STEERING DEFECT THAT APPARENTLY IS NOT CAUSING A RECALL, AND IT IS NOT BEING ACKNOWLEDGED BU CHEVY. BLOGS OF OWNERS DESCRIBE THE EXACT SAME EVENT WHICH HAS PITTED CHEVY OWNERS AGAINST THE COMPANY WHICH IS NOT ACKNOWLEDGING THE DEFECT. I WAS TOO SCARED TO GET IN THAT CAR AGAIN. PLEASE ADVISE ME IF A RECALL HAS FINALLY OCCURRED FOR THIS SCARY DEFECT.

NHTSA ODI 11063899

TWO TIMES WHILE I WAS DRIVING I PUT ON MY BRAKES AND MY POWER STEERING LOCKED UP COMPLETELY I COULD BARELY DRIVE IT I ALMOST GOT INTO A WRECK I TOOK CAR TO CHEVROLET AND THEY SAID THAT RACK AND PINION NEEDED TO BE REPLACED

NHTSA ODI 11025387