What 201 owners told NHTSA about the 2017 Chevrolet Cruze Limited

The car shut down in the middle of the highway which made me pull to the side and not so long after this incident the brakes stopped working for some time causing me to crash.

NHTSA ODI 11490066

I should have filed a complaint here after the catastrophic failure. The next time I may not be so lucky and it could cause loss of life. I was driving at approx. 65 MPH on the frwy when bang! An explosion under my hood that caused my car to jump over a lane, I slammed on the breaks, swerved but couldn't push the brake pedal down anymore. It felt hard and would barely move. i had no way to slowdown or stop! And traffic infront of me was slowing fast. I put all my weight on that pedal even tried pumping it, but it would only move alittle. Luckily the car in front sped up just enough for me to swerve onto the shoulder. As I slowed i could depress pedal alittle if I stood up on it out of my seat but stopping distance was like 15ft while maybe going 15 mph. This all happened in a matter of minutes i still dont know how I was able to avoid an accident. The engine sounded really rough. So I called the dealership they said to bring the car in. I had already spoke. With them that week due to traction control system and transmission causing instability and brake issues. I was mortified when I found out what happened I had cracked 2 pistons & the force was so strong it blew thru the membrane that seperates the break system, got oil in my break lines! This is a new car! Dealership said it was a known issue & GM determinedtitle was a design flaw. I had 2 pistons replaced and my break system flushed my car has never been the same. There's always something little and intermitten still with the transmission & Now the engine jumps while idling and stopped in drive it jumps so hard the car jumps fwd, feels like ill hit whats in front of me. I lost significant value at only 26,290 miles, i cant afford to trade it in on disability, covid turned into long haul covid, no affordable extended warranty. I have no piece of mind in a car I dont feel safe in. What happens when the pistons fail they didnt fix. How many injuries or lives must be sacrificed before they do something.

NHTSA ODI 11477451

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.

NHTSA ODI 11327930

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE STABILIZE AND ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF ROAD WHERE SHE SAW SMOKE EXITING THE ENGINE. THE VEHICLE WAS TOWED TO CHEVROLET OF EVERETT LOCATED AT 7301 EVERGREEN WAY, EVERETT, WA 98203, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON AUGUST OF 2018, WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND BEGAN TO DECELERATE IT SPEED. THE CONTACT STATED THE DASHBOARD SCREEN WENT BLACK. THE CONTACT STATED SHE WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WERE IT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED 'YOU ARE AT DEMONSTRATION MOOD' WARNING MESSAGE WAS ILLUMINATED. THE CONTACT STATED ON ANOTHER OCCASION WHILE MAKING A LEFT HAND TURN, WHEN THE VEHICLE SEIZED.THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 11302364

CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN

NHTSA ODI 11240520