What 201 owners told NHTSA about the 2017 Chevrolet Cruze Limited

In a rear end collision to my Chevrolet Cruze my driver seat back broke on the left side causing my torso to twist in the accident. This caused disc protrusions in my lumbar and thoracic spine. Vehicle was totaled

NHTSA ODI 11646888

The shutoff feature that shuts the engine? down while at a full stop/red light, is defective. I was stopped at a red-light and the engine shutdown as a gas-saver feature and stalled and I had to put my car in park and restart it in mid traffic. I was rear-ended by the person behind me, who was a hit n run. This is an unsafe feature that has been put in many Chevrolet vehicles. I called the Chevrolet # and she told me, I had to pay for the $250 diagnostic test at a Chevy dealership and I told her, Chevrolet should be responsible for the failure to restart my engine car as it is a an unsafe feature installed by them and that that they should turn off that feature for free as I was hit from behind when the vehicle did not restart. I want Chevrolet to pay to have this unsafe feature removed without charging my for an expensive diagnostic system test. I as a consumer, should have that choice! I want that flawed feature turned off in my vehicle. IT'S UNSAFE.

NHTSA ODI 11642606

The car shut down in the middle of the highway which made me pull to the side and not so long after this incident the brakes stopped working for some time causing me to crash.

NHTSA ODI 11490066

I should have filed a complaint here after the catastrophic failure. The next time I may not be so lucky and it could cause loss of life. I was driving at approx. 65 MPH on the frwy when bang! An explosion under my hood that caused my car to jump over a lane, I slammed on the breaks, swerved but couldn't push the brake pedal down anymore. It felt hard and would barely move. i had no way to slowdown or stop! And traffic infront of me was slowing fast. I put all my weight on that pedal even tried pumping it, but it would only move alittle. Luckily the car in front sped up just enough for me to swerve onto the shoulder. As I slowed i could depress pedal alittle if I stood up on it out of my seat but stopping distance was like 15ft while maybe going 15 mph. This all happened in a matter of minutes i still dont know how I was able to avoid an accident. The engine sounded really rough. So I called the dealership they said to bring the car in. I had already spoke. With them that week due to traction control system and transmission causing instability and brake issues. I was mortified when I found out what happened I had cracked 2 pistons & the force was so strong it blew thru the membrane that seperates the break system, got oil in my break lines! This is a new car! Dealership said it was a known issue & GM determinedtitle was a design flaw. I had 2 pistons replaced and my break system flushed my car has never been the same. There's always something little and intermitten still with the transmission & Now the engine jumps while idling and stopped in drive it jumps so hard the car jumps fwd, feels like ill hit whats in front of me. I lost significant value at only 26,290 miles, i cant afford to trade it in on disability, covid turned into long haul covid, no affordable extended warranty. I have no piece of mind in a car I dont feel safe in. What happens when the pistons fail they didnt fix. How many injuries or lives must be sacrificed before they do something.

NHTSA ODI 11477451

I HAVE TWO COMPLAINTS ON ONE IS OF ALL THE LEAVES THAT ARE ON THE STREETS IN THE MONTHS FROM SEPTEMBER ON THE WAY TO DECEMBER AND WE CONFIRM THE LEAVES GATE WHERE THEY HAVE ALL KINDS OF SOLUTIONS FOR HIM AND THEY ARE LEFT IN THE MIDDLE OF THE STREETS FOR PEOPLE TO SWIPE INTO A POLE SOMETIMES LOSE LOSE IT ALL OVER AND THEN CAUSE MAJOR ACCIDENT ON ANYTHING THAT THERE IS ALSO A SENSIBLE DELAYS IN A BAG OR IN A BOX SO IF YOU WANNA END IT BECAUSE THERE ARE TOO MANY LEAVES THEY GET INTO TOWN USE ANY BECOME VERY SICK AND HOME AND FOR YOU TO CONTROL OR STEEL WHEELS WHEN YOURE DRIVING ANOTHER THING IS WHEN YOURE TRYING TO GET ACROSS MAJOR INTERSECTIONS YOURSELF 15 IN OAK CREEK AND ALSO ON BLUEMOUND ROAD IN BROOKFIELD SHOWING PEDESTRIAN CAN GET INJURED BECAUSE ITS VERY HOW DO YOU TRAFFIC THAT COMES THROUGH THERE IN YOUR EXIT IN THE HIGHWAY AND I REFUSE TO BE ANY NEED TO MOVE THE EXIT UP FROM WHERE MULTIPLE PEDESTRIAN I CANT CROSS IN GOING TO THE MALL AND THE COST TO GO OVER TO THE HOTELS ALSO I NEED TO MAKE SURE THAT THE WORST OF THE SHOVEL .ITS HARD FOR PEDESTRIANS AS WELL AS BUS DRIVERS TO GET ACROSS THE STREET BECAUSE THERES SUCH A PERFECT AND I DONT WANT TO SLOW DOWN AND I DONT WANT TO MAKE SURE THAT THEY GET INTO THE PLACE IS SAFE WERE ASKING TO BE PUT UP SIGNAGE IN HIGH TRAFFIC AREAS IN THE 20150 W. BLUEMOUND INN ON 63RD AND 60 S. LOOTING PUTTING A MAJOR SONGS FOR DRIVERS TO SLOW DOWN THIS WEEK OR IF THEY CAN MOVE THE EXIT SO THEY DONT ENTER OTHER PEDESTRIANS THANK YOU ALSO SO BUS DRIVERS CAN CHANGE LANES WITHOUT WHATEVER HAPPENED TO RUSSELL RID OF HICCUPS PEDESTRIANS BECAUSE ITS VERY HARD FOR CITY PUBLIC TRANSIT TO GET THROUGH OTHER LANES WHILE DRIVING YES AND IT ALSO LEADS TO MAJOR CRASHES WITH CITIZENS BEING IN A HURRY AND THEY NEED TO MAKE A HUGE INSURANCE CROSS AT THE CROSS LIGHT AND THAT IN THE MIDDLE OF THE STREETS AND THEY ALSO NEED WALKING SIGNS WITH NOISE SO THEY CAN HEAR AND SEE CITIZENS WHO ARE GOING TO GRAB THE STREETS BECAUSEL OF THE DOWNSTAIRS

NHTSA ODI 11390829

CAME TO A STOP AT THE STOP SIGN WE CAR WOULDN'T ACCELERATE TAP THE GAS PEDAL WOULD ACCELERATE SO I PRESSED HARDER THEN CAR TAKE OFF PRESSED BREAKS CAR WOULD STOP TELL I CRASHED

NHTSA ODI 11376381

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.

NHTSA ODI 11327930

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE STABILIZE AND ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF ROAD WHERE SHE SAW SMOKE EXITING THE ENGINE. THE VEHICLE WAS TOWED TO CHEVROLET OF EVERETT LOCATED AT 7301 EVERGREEN WAY, EVERETT, WA 98203, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON AUGUST OF 2018, WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND BEGAN TO DECELERATE IT SPEED. THE CONTACT STATED THE DASHBOARD SCREEN WENT BLACK. THE CONTACT STATED SHE WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WERE IT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED 'YOU ARE AT DEMONSTRATION MOOD' WARNING MESSAGE WAS ILLUMINATED. THE CONTACT STATED ON ANOTHER OCCASION WHILE MAKING A LEFT HAND TURN, WHEN THE VEHICLE SEIZED.THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 11302364

VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR IS A MESS FROM SMOKE DAMAGE. CAR WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY.

NHTSA ODI 11266741

CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN

NHTSA ODI 11240520

VEHICLE WAS TRAVELLING AT 50 MPH WHEN I DROVE INTO A DRAINAGE DITCH AND FLEW ROUGHLY 20 FEET, CAUSING THE SIDE CURTAIN AIRBAGS TO INFLATE ON IMPACT AFTER LANDING. HOWEVER THE STEERING WHEEL AIRBAG DID NOT DEPLOY IN THE FIRST IMPACT INVOLVING A CULVERT IN THE DRAINAGE DITCH.

NHTSA ODI 11113118

THE CAR CAUGHT FIRE FROM INSIDE THE CAB. I'M NOT SURE WHY OR WHAT HAPPENED EXACTLY BUT IT BURNT. IT WAS A TOTAL LOSS. LUCKILY IT WAS STATIONARY WHEN IT HAPPENED

NHTSA ODI 11112224

I WAS IN A CAR ACCIDENT ON 4/14/2018. I WAS AT A STOP LIGHT ON A CITY STREET WHEN IT TURNED GREEN AND THE PICK UP IN FRONT OF ME DIDN'T GO SO I HAD TO SLAM ON MY BREAKS AND WHEN I DID I SLAMMED INTO THE BACK OF HIS PICK UP. TOTALED MY 2017 CHEVY CRUZE.WHEN I SLAMMED INTO HIM MY WHOLE FRONT END OF MY CAR WAS SMASHED IN AND THE HOOD WAS PINNED UP. IT WAS SCARY BUT MY AIR BAGS NEVER DEPLOYED.

NHTSA ODI 11091677

THIS VEHICLE WAS IN AN ACCIDENT AT NIGHT DUE TO THE "AUTOMATIC" LIGHTING SYSTEM EITHER WAS NON OPERATIONS, NOT FOCUSED IN THE CORRECT DIRECTION OR NOT BRIGHT ENOUGH. THE CRUZE VEHICLE WAS DRIVING SOUTH BOUND TO A LIGHTED INTERSECTION FROM A STOP SIGN A BLOCK AWAY. THE NORTH BOUND CAR WAS AT A STOP WAITING FOR THE LIGHT TO TURN GREEN. UPON TURNING GREEN AND AFTER VIEWING THE OPPOSITE LANE TO YIELD, THE NORTH BOUND CAR PROCEEDED TO TURN LEFT AND DID NOT SEE THE CRUZE UNTIL IT WAS ALREADY IN A TURN AND LATER STATED THAT THE CRUZE CAME OUT OF NO WHERE. THE CRUZE WAS TOTALED. THE WITNESS TO THE ACCIDENT, ANOTHER NORTHBOUND CAR, STATED THAT THE NORTH BOUND CAR WAS GOING EXTREMELY SLOW AS THE LIGHT JUST TURNED GREEN. IT IS NOTED THAT THE 2016 VEHICLES WERE RECALLED FOR THE EXACT SAME ISSUE.

NHTSA ODI 11073159

I PULLED INTO MY CAR PORT AND NOTICED THAT MY CAR HAD ALREADY SHUT OFF, NOT KNOWING THAT IT WAS STILL IN DRIVE. I LEFT MY FOOT ON THE BRAKE, TOOK OFF MY SEAT BELT AND OPENED MY DOOR TO EXIT. THE CAR STARTED AND LURCHED FORWARD AS I WAS PARTIALLY OUT OF THE VEHICLE. MY WIFE WAS STILL IN THE VEHICLE AND MANAGED TO GET IT INTO PARK BEFORE I WAS RUN OVER AS IT WOULD HAVE ALSO HIT MY MOTORCYCLE THAT WAS PARKED IN FRONT OF IT. I FIND THAT THE CAR HAS A "AUTO STOP" WHICH TURNS OFF THE ENGINE WHILE YOU ARE STOPPED AND IN GEAR, THEN THE ENGINE STARTS AUTOMATICALLY WHEN YOU REMOVE YOUR FOOT FROM THE BRAKE. ANY OTHER TIME YOUR CAR WILL NOT START WHILE IN GEAR BUT WITH THIS IT STARTS IF YOU WANT IT TO OR NOT, EVEN WHEN IN GEAR GETTING OUT OF THE CAR CAUSING INJURY OR DEATH. I MYSELF SUFFERED SOME BRUISING AND MINOR CUTS.

NHTSA ODI 10967908