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What 201 owners told NHTSA about the 2017 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (201)Crash / fire / injury (15)Engine (73)Transmission & drivetrain (39)Electrical system (33)Brakes (18)Body & structure (16)Fuel system (15)Lights (12)Speed control (10)Airbags (7)Electronic Stability Control (esc) (7)

2 of 201 complaints match · Electrical system · crash/fire/injury only · clear filters

Oct 7, 2019Electrical systemFire

VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR IS A MESS FROM SMOKE DAMAGE. CAR WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY.

NHTSA ODI 11266741

Jul 18, 2018Electrical systemFire

THE CAR CAUGHT FIRE FROM INSIDE THE CAB. I'M NOT SURE WHY OR WHAT HAPPENED EXACTLY BUT IT BURNT. IT WAS A TOTAL LOSS. LUCKILY IT WAS STATIONARY WHEN IT HAPPENED

NHTSA ODI 11112224

Working with the data? Download all 201 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Chevrolet Cruze Limited verdict →