Aug 18, 2018Brakes
ISSUE> EBRAKE WARNING LIGHT ON I WAS DRIVING DOWN THE ROAD AND ABOUT 20 MILES INTO MY DRIVE THE SYSTEM ALERTED ME OF THE PARKING BRAKE OR E BRAKE NEEDED TO BE RELEASED. I HAVE NOT USED THIS BRAKE, BUT I STOP PRESS IT ALL THE WAY IN AND PRESS AGAIN TO RELEASE. START DRIVING AND LIME 100FT IT DINGS ALERTING ME AGAIN. I PRESS THE CHECK BUTTON AND THE WARNING AND BRAKE LIGHT GO AWAY.. THIS HAS BEEN HAPPENING FOR LAST 5 MILES. GOING TO GET IT CHECKED FIRST THING.
NHTSA ODI 11120850
Jul 26, 2018Electrical system
CAR WAS APROXIMATELY 10 MONTHS OLD WITH 5000 MILES ON IT AND BATTERY DIED ALL OF THE SUDDEN AND CAR LOCKED UP IN GEAR AND COULD NOT BE MOVED.FORTUNATELY I WAS AT A FRIENDS HOUSE AND WAS ABLE TO GET IN OUT OF HEAT.THERE WAS NO INDICATION BEFORE IT DIED THAT THERE WAS A PROBLEM IF WAS AT NIGHT I COULD NOT HAVE TURNED ON THE EMERGENCY FLASHERS AND IN ARIZONA HEAT COULD HAVE DIED HAD I NOT BEEN ABLE TO GET INSIDE. TOOK 3 HOURS FOR WRECKER TO COME AND TAKE ME TO DEALERSHIP . I BELIEVE THAT SINCE THIS CAR S ENGINE CUTS OFF WHEN STOPPED AT TRAFFIC LIGHTS THAT THE CAUSES LOSS OF POWER. AM 84 YEARS OLD AND NEVER HAD THIS TYPE OF PROBLEM WITH A NEW CAR
NHTSA ODI 11113809
Jul 23, 2018AirbagsCrash1 injury
VEHICLE WAS TRAVELLING AT 50 MPH WHEN I DROVE INTO A DRAINAGE DITCH AND FLEW ROUGHLY 20 FEET, CAUSING THE SIDE CURTAIN AIRBAGS TO INFLATE ON IMPACT AFTER LANDING. HOWEVER THE STEERING WHEEL AIRBAG DID NOT DEPLOY IN THE FIRST IMPACT INVOLVING A CULVERT IN THE DRAINAGE DITCH.
NHTSA ODI 11113118
Jul 18, 2018Electrical systemFire
THE CAR CAUGHT FIRE FROM INSIDE THE CAB. I'M NOT SURE WHY OR WHAT HAPPENED EXACTLY BUT IT BURNT. IT WAS A TOTAL LOSS. LUCKILY IT WAS STATIONARY WHEN IT HAPPENED
NHTSA ODI 11112224
Jul 12, 2018Electrical system
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED THAT THE IGNITION AND STEERING WERE INOPERABLE. THE VEHICLE WAS TOWED TO MIRAK CHEVROLET (1125 MASSACHUSETTS AVE, ARLINGTON, MA 02476, (781) 641-6801) WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4384152866 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
NHTSA ODI 11110910
Jun 21, 2018Visibility & wipers
THE WINDSHIELD WIPERS FAILED TO RETURN TO THE OFF POSITION. THEY GOT STUCK IN THE ON POSITION. THE VEHICLE WAS IN MOTION AT THE TIME THE ISSUE OCCURRED. THE WIPERS REMAINED STUCK EVEN AS THE VEHICLE WAS PARKED AND TURNED OFF. ATTEMPTS TO RESET THE WIPERS USING MANUAL FORCE WERE UNSUCCESSFUL. THE NEXT MORNING EN ROUTE TO THE DEALER, THE WIPERS RETURNED TO THE OFF POSITION UPON STARTING THE VEHICLE TO DRIVE. THE WIPERS STUCK AGAIN SEVERAL TIMES WHILE DRIVING TO THE DEALERSHIP FOR SERVICE.
NHTSA ODI 11102956
Jun 18, 2018Visibility & wipers
RIGHT AFTER I PURCHASED THE 2017 CHEVY CRUZE I NOTICED A SMALL DELAY WITH THE WIPERS WHEN THEY WERE IN DOWNWARD MOTION BUT REALLY DIDN'T THINK ANYTHING OF IT. HOWEVER, A MONTH LATER I'M DRIVING ON THE HIGHWAY IN THE RAIN THE WIPERS FROZE IN THE UPWARD POSITION! PROBABLY ONE OF THE MOST TERRIFYING EXPERIENCE I'VE HAD. (NOTE: IT TAKES VERY LITTLE RAIN TO COMPLETELY BLOCK VISIBILITY WHEN DRIVING) THANKFULLY I WAS ABLE TO GET INTO THE RIGHT HAND LANE AND WAS ABLE TO GET US OFF THE ROAD. THE WIPERS REMAINED IN THE UPWARD POSITION FOR 15-20 MINUTES BEFORE FINALLY REACTING THE WIPER LEVER.
NHTSA ODI 11102463
May 28, 2018Wheels
ROUTINE TIRE ROTATION PERFORMED BY CHEVROLET DEALER (SCHUMACHER CHEVROLET, LITTLE FALLS, NJ) ROTATED TIRE BUT FAILED TO REPROGRAM TPMS. THE TMPS SYSTEM IDENTIFIED SLOW LEAKS IN BOTH REAR TIRES BUT IN REALITY THE FRONT TIRES WERE FAULTY.
NHTSA ODI 11098309
May 21, 2018Electrical system
WHEN THIS PROBLEM FIRST OCCURED IN MY CAR, NONE OF THE GAUGES ON THE CAR WORKED. ALL WERE INACTIVE INCLUDING SPEEDOMETER, GAS METER, CAR TEMP, AND RPM METER. THE AIR CONDITIONING WAS NOT WORKING AND THE RADIO WAS NOT WORKING EITHER. AT THIS TIME THE CAR WAS RUNNING, AND I WAS ON A HIGHWAY. THE ENGINE WAS STILL RUNNING. I TOOK IT TO THE DEALERSHIP IMMEDIATELY TO HAVE THE PROBLEM FIXED. A FEW DAYS LATER MY CAR WAS RETURNED TO ME AND LESS THAN 100 MILES LATER THE CAR MALFUNCTIONED AGAIN IN THE SAME MANNER. MY CAR WAS THEN HELD ON TO FOR A WEEK AND A HALF WHERE THE DEALERSHIP WAS ABLE TO DUPLICATE THE MALFUNCTION AND REPLACE A FEW MODULES. THEY CLAIMED TO HAVE FIXED THE PROBLEM, AND FOUR DAYS LATER THE CAR MALFUNCTIONED AGAIN, THIS TIME WAS DIFFERENT BECAUSE THE ACTUAL ENGINE TURNED COMPLETELY OFF AND THEN BACK ON AGAIN. THIS WAS SURPRISING TO ME AND LUCKILY I WAS PARKED WHEN THIS OCCURRED. THIS IS THE THIRD TIME I HAVE TAKEN THE CAR FOR REPAIRS AND I HAVE STILL NOT RECEIVED A SOLUTION. THIS HAS ALSO BECOME A SAFETY HAZARD TO MYSELF AND DRIVERS AROUND ME.
NHTSA ODI 11097147
May 4, 2018AirbagsCrash
I WAS IN A CAR ACCIDENT ON 4/14/2018. I WAS AT A STOP LIGHT ON A CITY STREET WHEN IT TURNED GREEN AND THE PICK UP IN FRONT OF ME DIDN'T GO SO I HAD TO SLAM ON MY BREAKS AND WHEN I DID I SLAMMED INTO THE BACK OF HIS PICK UP. TOTALED MY 2017 CHEVY CRUZE.WHEN I SLAMMED INTO HIM MY WHOLE FRONT END OF MY CAR WAS SMASHED IN AND THE HOOD WAS PINNED UP. IT WAS SCARY BUT MY AIR BAGS NEVER DEPLOYED.
NHTSA ODI 11091677
Apr 30, 2018SteeringElectronic Stability Control (esc)Engine
THE STEERING STARTED MOVING UP AND IN A LOCKED POSITION NOW THE STEERING WHEEL AND COLUMN WILL COME ONLY TO YOUR KNEES. I ALMOST CRASHED THE CAR WHEN PUTTING ON THE BRAKES BECAUSE THE STEERING WHEEL GOES TO THE LEFT. NOT SYRE IF THE AIR BAG WILL GO OFF AS NEEDED.STEERING WHEEL WHEN PUTTING ON THE BRAKE SENDS CAR MOVING TO THE LEFT. THE STEERING WHEEL IS ABLE TO CONTROL IT CAN BE MOVED BY JUST A LITTLE MOVEMENT OF YOUR HAND.
NHTSA ODI 11091071
Apr 29, 2018SuspensionBody & structure
ALMOST 6 MONTHS TO THE DAY OF PURCHASE, I WAS PLANNING A TRIP THAT REQUIRED 3.5 HOURS OF HIGHWAY DRIVING. THE DAY BEFORE MY TRIP, I HAD AN UNFAMILIAR ALERT, SO I TOOK IT TO AUTONATION UNDER WARRANTY. THEY FOUND THE CAR HAD BEEN IN A MAJOR ACCIDENT WHERE THE FRONT END HAD BEEN "STRAIGHTENED" AND ADVISED ME NOT TO RISK DRIVING IT ON THE TRIP. A MAJOR ACCIDENT WHERE THE FRONT END HAD TO BE STRAIGHTENED WAS NOT DISCLOSED TO ME. AUTONATION TOLD ME TO GO TO OFFLEASEONLY, BECAUSE THE WARRANTY WAS VOIDED BY REPAIRS NOT BEING DONE BY A CHEVY DEALERSHIP. AUTONATION SHOWED ME, WHILE ON THE LIFT, THE EVIDENCE. I CONTACTED OFFLEASE AND THEY DID NOT EVEN LOOK AT MY VEHICLE AND TOLD ME THAT THEY COULD NOT HELP ME. I SENT PHOTOS AND THEY SAID THEY COULD NOT HELP AND SAID I SHOULD CONTACT CHEVY CORPORATE OFFICES AND FIGHT FOR THE WARRANTY. I RETURNED TO AUTONATION AND PAID A DIAGNOSTIC FEE OF $175.73 AND GOT SPECIFICS ON COSTS WHICH I SHARED WITH OFFLEASE--$2500 FOR MECHANICAL REPAIRS AND STRUCTURAL REPAIRS WOULD START AT $1500 WITH NO GUARANTEE THE FRONT END WOULD BE AS SAFE AND THAT CORRECTING THE SHODDY WORK ON THE FRAME COULD DEGRADE ITS STRUCTURE AND STABILITY. AUTONATION SAID THAT THEY ARE NOTORIOUS FOR SELLING CARS LIKE THIS. OFFLEASE REPRESENTATIVES DECLINED TO WORK WITH ME. I PROVIDED WITH THE RECOMMENDATION BY AUTONATION THAT OFFLEASE SHOULD CLAIM A LOSS THROUGH THEIR INSURANCE AND REPLACE MY CAR. OFFLEASE DECLINED AND REFERRED ME TO PEPBOYS FOR REPAIR, BUT WHEN ASKED THE ESTIMATED COST, THEY NEVER RESPONDED. I ONLY DRIVE IN TOWN. I HAVE HAD TO RENT/BORROW A CAR FOR TRAVEL TO EXTENDED DISTANCES TO AVOID THE FEAR. OFFLEASE CLAIMS TO INSPECT VEHICLES WELL & CARE ABOUT THEIR CUSTOMERS; BUT THEY HAVE SHOWN NO INTEREST IN MY SAFETY.
NHTSA ODI 11090887
Feb 15, 2018LightsCrash
THIS VEHICLE WAS IN AN ACCIDENT AT NIGHT DUE TO THE "AUTOMATIC" LIGHTING SYSTEM EITHER WAS NON OPERATIONS, NOT FOCUSED IN THE CORRECT DIRECTION OR NOT BRIGHT ENOUGH. THE CRUZE VEHICLE WAS DRIVING SOUTH BOUND TO A LIGHTED INTERSECTION FROM A STOP SIGN A BLOCK AWAY. THE NORTH BOUND CAR WAS AT A STOP WAITING FOR THE LIGHT TO TURN GREEN. UPON TURNING GREEN AND AFTER VIEWING THE OPPOSITE LANE TO YIELD, THE NORTH BOUND CAR PROCEEDED TO TURN LEFT AND DID NOT SEE THE CRUZE UNTIL IT WAS ALREADY IN A TURN AND LATER STATED THAT THE CRUZE CAME OUT OF NO WHERE. THE CRUZE WAS TOTALED. THE WITNESS TO THE ACCIDENT, ANOTHER NORTHBOUND CAR, STATED THAT THE NORTH BOUND CAR WAS GOING EXTREMELY SLOW AS THE LIGHT JUST TURNED GREEN. IT IS NOTED THAT THE 2016 VEHICLES WERE RECALLED FOR THE EXACT SAME ISSUE.
NHTSA ODI 11073159
Jan 2, 2018LightsBrakes
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT THE HIGH MOUNT BRAKE LAMP FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BUCHANAN AUTOMOTIVE INC (1035 E MAIN ST, WAYNESBORO, PA) WHERE IT WAS DIAGNOSED THAT THE WASHERS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS PROVIDED CASE NUMBER: 8-3724651728. THE FAILURE MILEAGE WAS APPROXIMATELY 59,238.
NHTSA ODI 11057912
Dec 11, 2017
WHILE DRIVING A VERY DISTRACTING 'WARNING MESSAGE' WILL APPEAR ON THE INFORMATION SCREEN WHICH TAKES THE DRIVERS FOCUS AWAY FROM THE ROAD FOR AN EXTENDED PERIOD. THIS IS ESPECIALLY DISTRACTING AT NIGHT SINCE THE MESSAGE WILL LIGHT UP THE INSIDE OF THE VEHICLE TO THE POINT OF AFFECTING VISIBILITY. THIS MESSAGE MUST BE ACKNOWLEDGED TO REMOVE IT FROM THE INFORMATION SCREEN. PHOTOGRAPH IS ATTACHED WHICH ILLUSTRATES VEHICLE WAS IN MOTION AT THE TIME THE MESSAGE WAS GENERATED DISTRACTING THE DRIVER SEVERELY. THE MESSAGE SAYS, "TAKING YOUR EYES OFF THE ROAD TOO LONG TOO OFTEN COULD CAUSE A CRASH RESULTING IN INJURY OR DEATH TO YOU OR OTHERS. FOCUS YOUR ATTENTION ON DRIVING". THIS IS QUITE IRONIC AS IT IS AN EXTREME DISTRACTION THAT TAKES TIME TO READ. THIS IS A RANDOM OCCURRENCE THAT MAY HAPPEN SEVERAL TIMES IN A DAY OR ONCE IN A WEEK.
NHTSA ODI 11053874
Nov 30, 2017Engine
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DEALER (BRYNER CHEVROLET 1750 THE FAIRWAY, JENKINTOWN, PA 19046) FOR REPAIRS BUT THE FAILURE WAS NOT ABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
NHTSA ODI 11051511
Nov 19, 2017Electronic Stability Control (esc)
THE CAR IS ONLY A COUPLE MONTHS OLD AND THE STABILITRAK SYSTEM LIGHT CAME ON ASKING ME TO SERVICE IT IM TAKING TO THE DEALERSHIP TOMMORROW. BUT IM SCARED TO DRIVE IT CAUSE ITSSWAYING LEFT TO RIGHT CAUSE OF THE STABILITRAK I GUESS BUT THIS DIDNT STRT HAPPENING UNTIL IT RAINED THE OTHER DAY AND EVERY TIME I TURN THE CAR ON THE THE LIGHTS DIM AND FLICKER AND ACTS LIKE IT WANTS TO CUT OFF N WHEN I DROP MY SPEED DOWN TO 40 IT ACTS LIKE IT WANTS TO CUT OFF
NHTSA ODI 11047344
Oct 24, 2017Lights
THE HEADLIGHTS ARE VERY DIM ON THIS VEHICLE. THIS IS A BRAND NEW CAR BUT IT IS THE LS MODEL WHICH DOES NOT HAVE SEPARATE DAYTIME RUNNING LAMPS. INSTEAD OF DAYTIME RUNNING LAMPS, THE HEADLIGHTS ARE ON ANYTIME THE IGNITION KEY IS IN THE RUN POSITION. WHETHER OR NOT THE HEADLIGHT SWITCH IS SET TO "AUTO" OR THE HEADLIGHTS ARE TURNED ON MANUALLY MAKES NO DIFFERENCE IN HEADLIGHT INTENSITY. I'VE TAKEN THE CAR TO THE DEALERSHIP AND THEY CLAIM THAT THEY CANNOT FIND THE PROBLEM. BUT THE PROBLEM PERSISTS. WHEN I DRIVE ON HE FREEWAY AT NIGHT I CAN TELL THAT THE HEADLIGHTS ON NEIGHBORING CARS ARE BRIGHTER. I AM OFTEN FORCED TO USE THE HIGH BEAMS WHEN THERE ARE NO OTHER SOURCES OF ILLUMINATION. I WONDER IF THE LIGHTING "COMPUTER" IS SUPPOSED TO BE ABLE TO CONTROL THE POWER OF THE HEADLIGHTS. I'VE NOTICED THAT CHEVY CRUZES WITH DISCRETE DT RUNNING LAMPS (LEDS) STILL UTILIZE THE LOW BEAM HEADLIGHTS (PROJECTOR BEAM) BUT IN A DIMMED MODE. MY VEHICLE HAS OLD FASHIONED HALOGEN HEADLIGHTS. I NEED TO DETERMINE IF THE LIGHTING COMPUTER IS DIMMING MY HEADLIGHTS BECAUSE IT CAN'T DIFFERENTIATE NIGHT FROM DAY. THIS PROBLEM PERSISTS AT ALL TIMES. IT COULD BE THAT THIS VEHICLE MODEL HAS POOR HEADLIGHTS. I'VE OWNED AND DRIVEN MANY CARS OVER A LONG STRETCH OF TIME. BUT RARELY HAVE I DRIVEN A VEHICLE THAT HAD SUCH POOR HEADLIGHTS.
NHTSA ODI 11039332
Oct 12, 2017Electrical system
CPSP: ON 10/3/2017 MY DAUGHTER INFORMED ME THAT SINCE SHE ACTIVATED HER DRIVEWISE DEVICE ON HER 2017 CHEVY CRUZE THE PREVIOUS DAY, HER BRAKES SUDDENLY SEEMED TO BECOME EXTREMELY SENSITIVE, ALMOST TO THE POINT OF LOCKING HER WHEELS UP WHEN APPLIED GENTLY. *BF .UPDATED 11/09/17 *BF THE CONSUMER STATED THE INSURANCE AGENT WAS CONTACTED AND ADVISED NOT TO USE THE DEVICE. UPDATED 10/16/2017*JS THE CONSUMER WAS ADVISED THE DRIVEWISE DEVICE MAY HAVE BEEN FAULTY AND TO RETURN IT. THE CONSUMER RECEIVED A NEW DEVICE THAT OPERATES PROPERLY. UPDATED 11/13/2017*JS
NHTSA ODI 11033751
Sep 7, 2017Transmission & drivetrainEngine
WAS TRAVELING APPROXIMATELY 62 MPH I PRESSED THE GAS PEDAL TO THE FLOOR AND THE POWER STOPPED FROM THE ENGINE AND THE TRANSMISSION DOWN SHIFTED CAUSING A LOUD THUD NOISE IN THE DASH BOARD AREA. THE VEHICLE NEVER INCREASED SPEED IT DROPPED DOWN TO APPROXIMATELY 50 MPH UNTIL I EXITED, UPON EXITING I CAME TO A COMPLETE STOP AND RESTARTED THE VEHICLE. WHEN ACCELERATING THE DASH BOARD NOW VIBRATED AT APPROXIMATELY 5000 RPM. I TOOK THE VEHICLE TO THE DEALER PADDOCK CHEVROLET. DRIVING IN THE VEHICLE WITH THE SERVICE REPRESENTATIVE ROLAND WE WERE ABLE TO RECREATE THE SECONDARY VIBRATION. THE DEALER SAID THERE ARE NO CODES FOR THE LOSS OF POWER. I LEFT THE VEHICLE AT PADDOCK AND IT IS THERE NOW. GM HAS BEEN NON-RESPONSIVE CASE # 8-3183509862. I HAVE BEEN IN HIGH-SPEED ACCIDENTS BEFORE AND AM DEEPLY AFRAID TO DRIVE THIS VEHICLE WITH OUT KNOWING WHY THERE WAS POWER LOSS AND WHEN IT WILL HAPPEN AGAIN.
NHTSA ODI 11022144
Aug 17, 2017Wheels
I HAD MY CAR SERVICED AT A LOCAL GM DEALERSHIP (SUBURBAN CHEVROLET IN ANN ARBOR, MI), WHERE MY TIRES WERE ROTATED, OIL CHANGED, AND A RECALL FIXED. AS I LEFT THE DEALER/SERVICE DEPARTMENT THAT DAY I FELT MY CAR PULLING SLIGHTLY TO THE RIGHT. I DIDN'T THINK ANYTHING OF IT UNTIL THE FOLLOWING DAY WHEN I WAS DRIVING IN TO WORK AND THE PULLING CONTINUED, WITH MY STEERING WHEEL SLIGHTLY WOBBLING. I LEFT WORK FOR AN APPOINTMENT A FEW HOURS LATER AND AS I WAS DRIVING MY STEERING WHEEL STARTED SHAKING MORE VIOLENTLY. I IMMEDIATELY PULLED OFF AT THE FIRST AVAILABLE EXIT, WHICH WAS LUCKILY THE ONE FOR MY FATHER'S WORK. I DROVE TO HIS PLACE OF EMPLOYEMENT WHERE HE CAME OUT TO CHECK TO SEE IF MY WHEELS/TIRES WERE OK. HE FOUND THAT ALL LUG NUTS ON ALL FOUR TIRES HADN'T BEEN PROPERLY TIGHTENED AND WERE ONLY "FINGER TIGHTENED." ONCE HE WAS SURE TO PROPERLY TIGHTEN ALL LUG NUTS I LEFT AND RETURNED TO THE HIGHWAY TO GET TO MY APPOINTMENT. THE STEERING WHEEL WAS NO LONGER SHAKING, AND WHILE IT CONTINUED TO PULL SLIGHTLY, IT WAS NOWHERE AS SEVERE AS IT WAS PRIOR TO THE LUG NUTS BEING TIGHTENED. MAJORITY OF DRIVING WAS HIGHWAY.
NHTSA ODI 11016075
May 14, 2017Visibility & wipers
WHILE DRIVING OUR 2017 CHEVY CRUZE HATCHBACK AT NIGHTIME , THE PROBLEM OCCURRED ON THE HIGHWAY. THE ORANGE LINES THAT ARE MADE IN THIS VEHICLE FOR ANTENNA & REAR GLASS DEFROSTER THAT LIGHTS FROM CARS BEHIND ME ALL I WAS GETTING WERE STRONG ALMOST BLINDING GLARE FROM THE REAR GLASS ,I DID TRY TO AVOID GLARE WITH DAY/NITE MIRROR IT DID`NT HELP AT ALL. I DON`T KNOW IF IT`S A DEFECT OR OTHER PROBLEM? PLEASE ADVISE , BECAUSE THIS VEHICLE I`M FEEL IT WILL CAUSE A CRITICAL ACCIDENT ETC.
NHTSA ODI 10985603
Mar 22, 20171 injury
I PULLED INTO MY CAR PORT AND NOTICED THAT MY CAR HAD ALREADY SHUT OFF, NOT KNOWING THAT IT WAS STILL IN DRIVE. I LEFT MY FOOT ON THE BRAKE, TOOK OFF MY SEAT BELT AND OPENED MY DOOR TO EXIT. THE CAR STARTED AND LURCHED FORWARD AS I WAS PARTIALLY OUT OF THE VEHICLE. MY WIFE WAS STILL IN THE VEHICLE AND MANAGED TO GET IT INTO PARK BEFORE I WAS RUN OVER AS IT WOULD HAVE ALSO HIT MY MOTORCYCLE THAT WAS PARKED IN FRONT OF IT. I FIND THAT THE CAR HAS A "AUTO STOP" WHICH TURNS OFF THE ENGINE WHILE YOU ARE STOPPED AND IN GEAR, THEN THE ENGINE STARTS AUTOMATICALLY WHEN YOU REMOVE YOUR FOOT FROM THE BRAKE. ANY OTHER TIME YOUR CAR WILL NOT START WHILE IN GEAR BUT WITH THIS IT STARTS IF YOU WANT IT TO OR NOT, EVEN WHEN IN GEAR GETTING OUT OF THE CAR CAUSING INJURY OR DEATH. I MYSELF SUFFERED SOME BRUISING AND MINOR CUTS.
NHTSA ODI 10967908
Mar 9, 2017Transmission & drivetrain
I WAS TEST DRIVING A NEW 2017 CHEVY CRUZE...WHILE ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC FROM THE ON RAMP OF THE INTERSTATE, THE CAR JUST REVS UP FOR LIKE 5 SECS BEFORE FINALLY ACCELERATING INTO TRAFFIC....THIS IS A *****MAJOR FLAW***** I THOUGHT THE CAR HAD SLIPPED INTO NEUTRAL....THE LAG TIME FOR THE MOTOR AND TRANSMISSION TO ENGAGE IS A HIGHLY****DEADLY****DESIGN FAILURE...
NHTSA ODI 10959838
Nov 7, 2016Transmission & drivetrain
ALMOST NEW VEHICLE (304 MI WHEN RENTED FROM HERTZ IN SAN ANTONIO, TX, 751 WHEN RETURNED). ON FREEWAY NEAR LIMIT SPEED (70 AND 75 MPH), COASTING DECELERATION (TO 60-65?) FOR SLOW TRAFFIC AHEAD, TRANSMISSION DOWNSHIFTED ON ITS OWN, CAUSING RAPID DECELERATION (EST. 10 MPH MORE), ACCELERATOR NOT EFFECTIVE FOR ~2 SEC. OCCURRED TWICE IN ABOUT 1 HR. FIRST EVENT -- HEAVY TRAFFIC, TRAFFIC AHEAD SLOWING FOR TRANSITION RAMP CURVE, SLIGHT UPHILL CURVE. IF THROTTLE WAS APPLIED, IT WAS VERY LIGHT TO STOP DECELERATION AND MATCH SPEED OF TRAFFIC AHEAD. SLOWING ON DOWNSHIFT WAS ENOUGH TO CAUSE VEHICLE BEHIND ME TO TAKE EVASIVE ACTION (BRAKE AND QUICKLY CHANGE LANES). SECOND OCCURRENCE, MINIMAL TRAFFIC, LEVEL, STRAIGHT 2-LANE FREEWAY, COASTING TO WAIT FOR TRUCK PASSING ANOTHER TRUCK. WHEN LANE CLEARED, APPLIED SIGNIFICANT THROTTLE. I THINK ALMOST IMMEDIATE DECELERATION. DECELERATION AND LAG TIME TO ACCELERATION SEEMED SIMILAR TO FIRST ASSURANCE. I WAS TOO DISTRACTED BY THE EVENTS TO LOOK AT TACHOMETER, BUT I SUSPECT ENGINE AUTOSTOP ENGAGED DURING THE COASTING AND DOWNSHIFT WAS RELATED TO RESTART OF ENGINE. NOT SURE BUT THINK I HIT CANCEL ON SPEED CONTROL RATHER THAN BRAKE FOR BOTH EVENTS. BEST GUESS, EITHER BAD SOFTWARE (NOT ACCOUNTING FOR THE SPEED OF VEHICLE AND ALLOWING ENGINE SHUTDOWN), OR HARDWARE FAULT RELATED TO REPORTING VEHICLE SPEED. I EXPECT MULTIPLE SIMILAR TIMES I COASTED TO SLOW, BUT UNCERTAIN IF DURATION OF COASTING WAS THE SAME, SO WOULD WONDER IF IT COULD BE AN INTERMITTENT HARDWARE FAULT, OR COMBINATION OF FACTORS I'M NOT THINKING ABOUT.
NHTSA ODI 10924912